Local Reviews
In August 2025, Customer said about Howden Insurance
Thomas Houlding-Strachan,Was very helpful finding the right insurance for my needs
Source: trustpilot.com
In August 2025, John Hammond said about Howden Insurance
Called back when said they would. Lewis was very helpful and contacted insurers to get answers to our queries. Amended policy to cover our needs.
Source: trustpilot.com
In August 2025, Caterina Durston said about Howden Insurance
Helpful staff. And phones manned by knowledgeable people
Source: trustpilot.com
In August 2025, Graeme Keeling said about Howden Insurance
Good service from a high street broker. Alexandra knew her stuff and secured me a reasonable deal for my vehicle insurance.
Source: trustpilot.com
In August 2025, Pat said about Howden Insurance
A pleasant experience going into the offices to talk through house insurance options and then being able to confirm on the phone with someone I had met in person
Source: trustpilot.com
In August 2025, Joshua Burkett said about Howden Insurance
Arrived early, was granted access into the building and the lady on the front desk, I did not catch her name, was politeful and very helpful, she basically pre-screened myself and got my details, then another 2 members of staff turned up and they was also courteous and polite.
I was then assigned to Darcie, who took further information and my case was slightly bespoke but she made light work of the situation and she was very polite and down to earth, made the conversation effortless and had some friendly banter too :)
Overall I am used to speaking to cold people over the phone/everything automated via computers and instant quotes but this time round it was better to have a real life person tailor a quote to your requirements and met expecectations.
For this reason I would personally recommend Howden/Sutton Coldfield Branch and would bring my custom back to them, as I need to do a business insurance policy soon and will for sure email Darcie to get this sorted.
Overall all staff I met at the branch today was A1 and as mentioned above, highly recommend Howden/Darcie who was fantastic.
Thanks again!
I was then assigned to Darcie, who took further information and my case was slightly bespoke but she made light work of the situation and she was very polite and down to earth, made the conversation effortless and had some friendly banter too :)
Overall I am used to speaking to cold people over the phone/everything automated via computers and instant quotes but this time round it was better to have a real life person tailor a quote to your requirements and met expecectations.
For this reason I would personally recommend Howden/Sutton Coldfield Branch and would bring my custom back to them, as I need to do a business insurance policy soon and will for sure email Darcie to get this sorted.
Overall all staff I met at the branch today was A1 and as mentioned above, highly recommend Howden/Darcie who was fantastic.
Thanks again!
Source: trustpilot.com
In August 2025, PETERSFIELD DOM APPLIANCES said about Howden Insurance
service in line with expectations
Source: trustpilot.com
In August 2025, Mark C Taylor said about Howden Insurance
Howden’s have a great personal touch. Matt pulled out all the stops to get me the best price.
Source: trustpilot.com
In August 2025, Mr Hastie said about Howden Insurance
I have insurance with Howden already and had a good experience with them so i went with them again Lee was great and made it easy thank you
Source: trustpilot.com
In August 2025, Janet Charlton said about Howden Insurance
I made a claim for damage to my car following a coach driving in to me whilst I was stationary. The claim was handled very efficiently and seamlessly across the various teams involved. Sarah was the person handling it at the Luton Branch and I’ve just thanked her for the excellent service.
Source: trustpilot.com