Local Reviews
In November 2025, Simon Petter said about Howden Insurance
When we were run into on a roundabout on 16 Sep, we weren't quite sure what number to ring. We rang Howdens and Sue dealt with us very efficiently. We were passed on to Kindertons who arranged for our car to be collected for assessment and they delivered a hire car for us to use. Although the damage to our car was not that severe, it was decided to write it off and we then got offered a price for it. We disputed this as we had seen what cars of the same make, same age and mileage would cost as a replacement. As a result we were offered £22.88 more. However we have not received this small extra sum although we have received the first amount that we were offered. We ordered a new car and were told it would take 2 weeks to become available. We collected the new car and Kindertons collected the hire car from us. The whole process worked well but was quite drawn out. The day after we got the new car it was scraped in a car park while my wife was in the supermarket shopping. We reported this and Sue at Howdens dealt with this very efficiently. We were told that Auxillis were now the firm who would deal with us. They told us that Steer Prestige of Westbury would carry out the repair. Steer Prestige have collected the car and Auxillis have provided us with a hire car for the week that the repair is estimated to take. We have had to deal with both Auxillis and Steer Prestige this time; previously Kindertons was the only agency we had to deal with.
Source: trustpilot.com
In November 2025, Tammy said about Howden Insurance
Clear helpful staff.
Source: trustpilot.com
In November 2025, David Morgan said about Howden Insurance
Staff are always helpfull and polite
Source: trustpilot.com
In November 2025, Paul Cleaver said about Howden Insurance
I received a quote from Howden Insurance which was less than my existing car insurance.
Source: trustpilot.com
In November 2025, Andrew Cobbold said about Howden Insurance
Personal touch, very helpful. We like the face to face contact.
Source: trustpilot.com
In November 2025, MR JAMES WHITE said about Howden Insurance
Excellent communication from the initial all until new account activated. Full marks to Isobel for her customer interaction, this is why I am using Howdens They also got a saving against my renewal quote with another company which in this present climate is excellent
Source: trustpilot.com
In November 2025, MR STEPHEN GREEN said about Howden Insurance
)Very helpful all done on phone and couple of e mails.
Source: trustpilot.com
In November 2025, Chris said about Howden Insurance
I talked to a actual human that sorted out my insurance efficiently and quickly, unlike my previous attempt with another who now use AI which is not that intelligent or helpful
Source: trustpilot.com
In November 2025, Susan Watson said about Howden Insurance
Customer service is very high on my list, after having 3 separate quotes from other companies, Pieter from Howdens came up tops, in both quote and customer service, however you don’t know how good these companies are until you have to make a claim, but for now happy.
Source: trustpilot.com
In November 2025, Neil MacRae Smith said about Howden Insurance
Matt Clark has been very helpful and professional and helping re-arrange my insurance cover.
Source: trustpilot.com