The Heritage Stone Company
Latest Reviews
Fabulous company who were so accommodating and gave such excellent advice from what we needed through to providing first class tile fitters.<br>Can completely recommend them for quality flooring and excellent customer service.
Source: google.com
Very efficient, a lovely finish to their work and extremely knowledgeable. Everything was delivered as promised and I am very happy with the outcome. I would highly recommend this polite and hardworking company.
Source: google.com
I wanted an aged terracotta floor for my 200 year old quaint cottage. My search through Google images brought me to Ca-pietra. It was love at first sight. The order for a free sample was placed online early in the morning but I had a question, so rang and spoke to Serena on Saturday morning and her first words were (I have your sample request here and will be sending you a full tile so you will have a better visual in-situ) That was a brilliant first impression and her knowledge and expertise made me feel so comfortable, that when the sample arrived I knew I had picked the right tile and the right company to place my order.<br>I even got to choose when I wanted to receive my order because 15.5 sq metres were in stock. Win win🥰. I cannot praise this Company enough and have sung their virtues ever since.<br>The quality of my chosen floor tiles, the outstanding attention shown to the customer and certainly the best prices are to be cherished and if their was an award for excellence then Serena and the team at Heritage Stone Company would win it hands down. As Arnie says "I'll be back"<br>Lots of love<br>Marian from Cumbria 🌻💕
Source: google.com
It is with great pleasure that we write this review. Heritage Stone have been excellent in all aspects of the work undertaken.<br>The product, floor tiles, are really beautiful and look exactly as the picture and sample portrayed, very pleasing indeed!<br>The company's advice, care, and politeness ( even on our small project replacing kitchen floor) was second to none. We had total trust from the beginning.<br>The workmanship throughout was impeccable, a delight to behold.The result was impressive.<br>We can honestly say that in all our years of getting jobs done (we are pensioners) we have never been so pleased!<br>Highly recommend this company. Thank you.
Source: google.com
What a fabulous service I received from this company - polite , efficient and the prices are really competitive. The tiles I ordered arrived quickly and well packaged . I would definitely use them again . Thank you . Gail
Source: google.com
Super happy with the service and the quality of the floor. Highly recommended, would definitely use Heritage again.
Source: google.com
What an amazing company! Angus and Serena went out of their way to ensure everything worked so well for this project.<br>We had been "scammed" by a company for some slate flooring so we took a trip to see the stone flooring and met Angus who made our day.<br>We had only just found the Heritage Stone Company and wanted to see what they could supply. Such beautiful flooring which is now in our kitchen and front hallway. I can't even begin to recommend this company enough.<br>Angus worked out exactly what we needed and arranged delivery to the door.<br>In case you're wondering - these stones are heavy!<br>It took 2 of us around a week to lay the flooring and colour fix and seal it prior to fitting the new kitchen.<br>It's not cheap and it is made to last, it's proper stone and 20mm thick so does need careful handling.<br>The disc cutter I used as sparingly as possible in order to have as much of the beauty on show without cuts.<br>I am absolutely delighted and if you want to have a stone floor then contact HSC and Angus before looking elsewhere.<br>Thank you so much and I have attached a few pictures - we managed to get everything in ready for Christmas with our family around the table.
Source: google.com
The heritage stone company provided a fantastic customer experience. Angus and Serena went above and beyond, offering advice on sizing, the best grout to match the tiles, and ensuring that delivery was on time. I will be a customer for life. Thanks again!
Source: google.com
I bought tiles just before Easter BH and they went above and beyond to get my tiles for the next working day! Big shout out to Serena for going the extra mile to help me. Lovely company to do business with! Highly recommend 👍🏼
Source: google.com
Fantastic service, very fast delivery and the best price by a long way. Serena and the team got back to me promptly and I felt really looked after. Highly recommended, it’s a shame all business aren’t as attentive. Thank you HSC!
Source: google.com
Would highly recommend ⭐️<br><br>Always lovely to be recommended a company by a friend and Heritage Stone exceeded our expectations.<br><br>Over an 18 month period the brilliant Angus and his team were so very helpful with our rebuild. Initially we were just looking at tiles for our two bathrooms. In the end we used them throughout - our kitchen, hall, boot room and last but not least the garden.<br><br>Angus was always at the other end of the phone - even one particularly late night when I did a complete u turn on the kitchen!! They kept everything within budget and the whole team were so positive and professional.<br><br>Thank you all - you really did make it an absolute pleasure
Source: google.com
Incredibly helpful from the start. Kept me well informed along the way. Fantastic customer service and a very efficient from beginning to end. Would highly recommend. Absolutely delighted with our tiles as well, they are beautiful.
Source: google.com
My company Shropshire stone and Granite has collaborated on dozens of projects over many years with the Heritage Stone Company. We supply traditional masonry but do not have an in house fitting team, and have turned to Angus and his team at HSC as our fitters of choice time and again. We have never had cause for complaint, indeed compliments on timeliness, cleanliness and workmanship are very much the norm. Whilst no job is too small, the majority of our work is either large scale landscaping on very high profile projects or historically important heritage projects nationwide. In all cases Heritage Stone have been impeccable in everything they do.
Source: yell.com
Unfortunately it's true that for the first time in 15 years and over 3000 clients we had to remove our installation team off site. This is the last thing we would wish to do but was after multiple requests for back dated payments that should have been made. The implication that a 40% deposit had been paid is blatantly untrue. What had occurred is a separate invoice for bespoke cut York Stone had been raised, supplied and paid for and the clients then in some way counted this as a deposit towards the separate installation invoice. This was never the case and was not the contract. The 26 pallets of York Stone were delivered on time and on budget. The installation team started on the agreed start date. All of the invoices were raised clearly, with clear payment terms. The client was offered the opportunity to return the 2 damaged slabs (out of over 300 supplied) and swop them over. I hope that balanced individuals will read all of our customer reviews and make their own mature judgment
Source: yell.com
Total pleasure dealing with Angus. Was sent a couple of free samples (in eco-packaging). Excellent quality tiles. Had seen them cheaper elsewhere; Angus bettered their price, and best of all is happy to store them for me for several months (!!!!) as my project has been delayed, and I have no room for them now, but wanted to get the sale price. Honestly, service does not get any better than this.
Source: google.com
The fact we chose a stone company over 200 miles from where we live says it all. Angus Taylerson was in a different league to anyone else I had spoken to about our project and always had a lot of time to talk things through. He came up with so many fantastic ideas. The end result is a house with the wow factor. Thank you Angus.
Source: google.com
Thank you! What a lovely company! Thank you so much to everyone involved in helping with our new floor. It looks fantastic and so reassuring to be guided by such professionals. No hesitation to recommend this company. Catherine & Andy Oct 2020
Source: google.com
I cannot praise Heritage Stone enough. Rarely do you get what it says on the package but with this Company you do.<br>From the initial visit to the completed kitchen I experienced nothing but excellence. Angus was knowledgable, polite and super efficient and instilled confidence that one would get a superior product. He was right.. Every step of the project was delivered exactly as promised.<br>I cannot recommend them enough.
Source: google.com
We are really pleased with the advice, the product and the laying of our new floor. The quality of the tiles makes such a difference compared with the poor quality of tiles that were laid by the builder. Heritage stone were responsive and helpful throughout and Dave and Angus were a life savers in responding to us suddenly being without a floor just before Christmas. So we had Christmas with a great new floor instead of dusty concrete! I can't thank you both enough!
Source: google.com
Heritage Stone Company were a pleasure to deal with, I phoned and spoke to Amanda who was really friendly and was able to give me a price straight away which was very competitive, once I placed the order the tiles arrived quickly and in perfect condition, they are now looking very nice indeed in my bathroom
Source: google.com
I am delighted with the stone. Unlike many other suppliers, it was fantastic to have the stone in stock and it was delivered immediately. The quality of stone is exceptional, and now laid, it looks superb.
HSC were a pleasure to deal with and choosing the right colours was easy with the display of stones outside the office.
I couldn’t recommend highly enough.
HSC were a pleasure to deal with and choosing the right colours was easy with the display of stones outside the office.
I couldn’t recommend highly enough.
Source: yell.com
We were delighted with our Indian Sandstone Paving from The Heritage Stone Company and the service they provided. We would certainly recommend them.
Source: yell.com
Recently took advise and purchased a circular paving kit for the garden. It has completely transformed the garden and made it more usable. I can definitely recommend Heritage Stone Company for their advise and service.
Source: yell.com
Amanda and Angus are very knowledgeable about natural stone tiles. They were able to advise on the correct stone for my kitchen and was delivered when required. They were able to recommend a local fitter which meant a great deal to me. Please use this company if you are looking for stone flooring.
Source: yell.com
Very happy to recommend Heritage Stone Company to anyone looking for quality natural stone tiles. Helpful and experienced local company.
Source: yell.com
