Howden Insurance
Latest Reviews
Very helpful but did get my surname wrong and telephone numbers wrong way round but hopefully now rectified
Source: trustpilot.com
Already have 2 cars with you so decided to get a quote.chap was quite helpful and polite.
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I really like being able to speak to someone. You provide an excellent service.
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Brilliant service very understanding person and they listen to your needs
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Reassuring service from experienced people
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I was recommended to you and so glad. Telephone information was clear, concise and the quote very reasonable. I signed up straight away!
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Made reinsuring our vans so easy. Frankie was so knowlegeable and friendly. Will definitely be using them again.
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I was dealt with quickly and everything explained fully. So accepted the quote and came out Happy in less than half and hour.
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Knowledgeable, quick, funny and produced an excellent quotation.
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I’ve been a customer - first of A-Plan now Howden since they were in Worcester, now in Hereford, very nearly THIRTY YEARS😁, and in spite of their being serious family connections, I have NEVER, EVER had cause to complain. We never fall out, never disagree, never come to blows, I suppose my being in a grave position of power - keeps them on their toes, all the staff grovel suitably at each contact, after all, to lose my custom would have terrible financial consequences, - after all to lose 1 13yr old Ford Ka could be disastrous to such a fragile business doesn’t bear thinking about.
So, Howden, I promise faithfully I’ll NEVER desert you, IF for the next 13 years you continue providing the simply delightful, friendly, faultless service just as A-Plan has for the last THIRTY YEARS😍😃. 👍🏻
So, Howden, I promise faithfully I’ll NEVER desert you, IF for the next 13 years you continue providing the simply delightful, friendly, faultless service just as A-Plan has for the last THIRTY YEARS😍😃. 👍🏻
Source: trustpilot.com
Tay was absolutely excellent. Perfectly clear communication, polite and patient as was his colleague before I got disconnected.
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Danny Gilmann spoke with calm professionalism and explained things clearly. He was courteous and listened to my concerns and reacted in a positive way.
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Kerry was excellent. we renewed two policies and she was able to provide an excellent premium with very very good package of cover.
We have all our policies with Howdens and they have always been excellent. Their reputation is well deserved.
We have all our policies with Howdens and they have always been excellent. Their reputation is well deserved.
Source: trustpilot.com
I’ve been with Howden for a few years (was A Plan) and currently insure my car and house with them. Great customer service and they find the right level of cover for your circumstances at a competitive rate and do all the leg work. It’s a conversation with a person and not a machine which is also quite refreshing. No hesitation in recommending them and will continue to use. Shruti Kulkarni made the recent renewal of my car policy simple and effective. Thanks.
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Catherine Smith was extremely helpful and dealt with my policy in a very professional manner.
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We have used A-plan, now Howden's, for many years for our house and car insurance needs, using Laurie Arkle, Insurance Consultant, as our contact. We have just dealt with her about the car insurance and as always, Laurie has been friendly, helpful and efficient.
Source: trustpilot.com
Very helpful people thank you
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Lisa was really helpful, professional and got back to me quickly with a quote.
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Just gone through the very painful experience of changing my car
Garage was useless however my experience with Howdens was brilliant .
Both Louise Fleming and Steve Huxford in the Shirley office went the extra Mike to ensure the insurance switchover went seamlessly
Than you to them both.
Garage was useless however my experience with Howdens was brilliant .
Both Louise Fleming and Steve Huxford in the Shirley office went the extra Mike to ensure the insurance switchover went seamlessly
Than you to them both.
Source: trustpilot.com
Paresh is a proper gentleman, he is very polite and helpful with a professional approach. We spoke for a good while sorting my park home insurance? He explained every detail and pointed out certain advantages or disadvantages. We had a good talk and it makes a refreshing change to deal with a proper old fashioned company? Thank you very much Paresh. 👍
Source: trustpilot.com
I was having issues with a claim through third party company and after months and months of getting nowhere I decided to give my brokers Howden a call. Emma there jump straight on it and spoke to the insurance company and by the end of the day they finally settled!! I wish I got them involved sooner and let them know the issues I was having! Great support and communication!! Thank you Emma!!
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Very helpful
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Excellent work with thanks
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I disliked the fact that documents are sent out 2nd class and after 2 weeks I had still not received them.
Your request for a review arrived before any documents!!
The situation was saved by LISA - she is a gem and acted quickly on my complaints.
Your request for a review arrived before any documents!!
The situation was saved by LISA - she is a gem and acted quickly on my complaints.
Source: trustpilot.com
Newport - Isle of Wight Howdens. Top drawer service without a shadow of a doubt. My enquiry was handled by Olly who went above and beyond to provide a perfectly tailored competitive van insurance package for me.
A completely stress free procedure carried out by a man who knows his insurance market inside out.
Thank you
A completely stress free procedure carried out by a man who knows his insurance market inside out.
Thank you
Source: trustpilot.com
