Howden Insurance

4.9/5 based on 65570 reviews
Latest Reviews
Very helpful and insurance broker was helpful in getting me this insurance.
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Staff were very helpful and friendly
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Quick and easy to sort out the policy
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Great experience with accepting, but it is very expensive. Shame they could find a cheaper insurance.
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Happy with the type of insurance, price and content
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The staff were great talked me through everything prices are very good to I highly recommend using them. A mention to Josh who was the advisor I got you were great thank you sir.
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Went nice and smooth, very polite and hopeful on the phone 👍👍👍
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What can I say? My husband and I are in a very difficult position with company car lacking no claims and a couple of very unfortunate criminal damage claims recently. I spent all afternoon trying to find insurance under £2k. Miroe Phillips gets on the call with me from Howden and is genuinely the best person I've had to deal with all day. I'm actually a bit sad that I ended up finding a cheaper quote last minute but you can bet I'll be coming back to them for our renewal.

He explained so much more about the claims I had, how it worked, what it's affecting etc. He explored as many options to draw upon to save us money as possible. I really feel like he worked damn hard and well to get us the quote he did and apart from the last minute quote from my husband's previous provider that could take his NCB from just over 2 years ago into account, it was the best quote by far we had received.

I'm not joking, GIVE MIROE PHILLIPS A BONUS! He most certainly deserves it after having to deal with me last thing on a Friday with an awkward case and in the end getting pipped by one quote which is by far not his fault. He has most certainly solidified Howdens as somewhere I will be going to in future for our insurance needs and I'm very interested to see what can be offered next year when we will hopefully be in a much better position.

So sorry we didn't end up going for that quote but both my husband and I are very impressed with the support, dedication and hard work. Please give him a bonus or something nice because I'm so grateful and he is fantastic. I fully anticipate we will be a future customer!
trustpilot.com
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All the staff were so helpful and efficient. They explained any questions I asked.
trustpilot.com
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I have used A Plan for many years for motor car, motorcycle, and house insurance. Not all branches process all types of insurance, so when I needed caravan insurance, I had to contact the Bromsgrove branch. I was fortunate enough to speak to Lewis Smith who took a detailed note of my requirements, even prompting me to think of things that had not occurred to me. He then took the time necessary to put together an extremely competitive quote, contacting me when he said he would.
As I said in the title, the name may have changed, but it is still the good old fashioned A Plan service!
trustpilot.com
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Your staff, in particular Mr Izard Jamali-Poor. His attention to my requirements for my vehicle quote covered every detail especially today with having to deal with the volatile motor vehicle insurance companies and their huge exorbitant cost. I was very satisfied with his expertise.
trustpilot.com
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Howdens are easy work with and do there best to get a good price
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polite and helpful from from Younes,and that I can talk to people rather than jump through hoops to talk to people at my current insurer .
trustpilot.com
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Face to face personal service. No talking to a machine or a communication centre.
trustpilot.com
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I asked Howden to help me get a better deal for my business insurance and Rich Davies at the Basingstoke Branch provided excellent service and saved me £275 for the year. This deal also included upgrading cover from £2m to £5m so it would have been over £300 saving if I hadn't upgraded cover. Really easy to speak to, and very professional/switched on and thorough. Glad I switched to Howden!
trustpilot.com
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Very straight forward to deal with, and a very competitive price.
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Very knowledgeable and everything was explained clearly and effectively even to the degree of a couple of follow up phone calls and everything was sorted out face to face in branch ,very competitive price,so will want to renew again in a year's time.
trustpilot.com
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Really nice advisor dealt with my car insurance renewal as was moving from different broker/insurer.
Very good renewal price was received via a different insurance company.
All advisors seem very helpful and they are always busy either on the phone or with customers in branch.
I went into their office in Altrincham and was greeted immediately and was seen within a few minutes.
Very helpful advisor and it is such a change in life to be able to deal with people face to face rather than via a call centre where you are often waiting such a long time to be connected to speak to someone.
Lovely branch & staff in Altrincham and will be using again for my house insurance early next year.
trustpilot.com
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Fantastic to be able to go and talk to someone face to face without the need to use the internet or those awful chat-bots.

Who’d have thought that the way forward was to go back to some good old fashioned human interaction.

The people at Howden’s are always friendly and knowledgeable and always get the best insurance - at the best price - to meet my needs.
trustpilot.com
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Sympathetic and good listening. Quick to pick up details and persistent in getting a good deal for me
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They gained one policy but lost two others.
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Sara was extremely professional, friendly and helpful throughout our call. Thank you
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Everything was easy and Straightforward.
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Excellent service,Yasmin sorting my quote out and giving me different options was very professional throughout the whole process
trustpilot.com
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Have been with A-Plan (now Howdens) Welwyn Garden City for many years for home insurance. They are very good at finding you a policy that fits your needs at a reasonable price. Maria was particularly helpful in managing the change of insurance needed for moving home today.
trustpilot.com
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