Howden Insurance
Latest Reviews
I called the Tooting office today and spoke to Catherine Smith. She was very helpful, very pleasant and totally professional. My insurance was sorted out quickly with no fuss. Would highly recommend talking to Catherine for your insurance needs.
Source: trustpilot.com
Representative was polite and very helpful. I would definitely recommend
Source: trustpilot.com
A very nice lady called Taiya picked-up my car insurance renewal, and worked hard to get my premium down... considerably down compared to previous years, basically halved it ! but still keeping me on full cover.
Great result, and all got handled very well... no messing around, just got it done.
Thanks (BT)
Great result, and all got handled very well... no messing around, just got it done.
Thanks (BT)
Source: trustpilot.com
I don’t usually leave reviews, but I felt I had to this time because the service I received was outstanding.
After being involved in a car collision, I contacted them to report the incident, and from the very first call, they were understanding, professional, and reassuring. The entire process from having my car collected to receiving its market value was lengthy, but they made it as smooth as possible. They liaised with my insurance company on my behalf and regularly checked in to ensure everything was progressing. If there were any delays, they proactively investigated and kept me informed.
One person who truly stood out was Chris from Taunton Brokers. His support made the experience seamless, and I really appreciate his dedication. When I later needed to insure my new car, I called Chris again, and he went above and beyond by also checking on the status of my old car saving me an extra phone call. His initiative and commitment to great service were impressive.
Overall, it was a fantastic experience, and I would highly recommend them!
After being involved in a car collision, I contacted them to report the incident, and from the very first call, they were understanding, professional, and reassuring. The entire process from having my car collected to receiving its market value was lengthy, but they made it as smooth as possible. They liaised with my insurance company on my behalf and regularly checked in to ensure everything was progressing. If there were any delays, they proactively investigated and kept me informed.
One person who truly stood out was Chris from Taunton Brokers. His support made the experience seamless, and I really appreciate his dedication. When I later needed to insure my new car, I called Chris again, and he went above and beyond by also checking on the status of my old car saving me an extra phone call. His initiative and commitment to great service were impressive.
Overall, it was a fantastic experience, and I would highly recommend them!
Source: trustpilot.com
goog people
Source: trustpilot.com
This review it is specifically for someone super special. His name is Jack Lawrence.
Jack Lawrence it is one in a million employee .Before he was looking to my case (matter) ,I have spoken to many other ladies by phone in the office. Unfortunately those ladies was just ignoring 😕 me. Until Jack Lawrence answered the phone for the first time, he was so helpful to me, I can't believe, he was the only person to actually help me out . I have explained to him that I could get hold of the company with the email that has been provided to me. So Jack Lawrence, straight away send me a email 📧 so I could email him back with the documents that I have been asked to provide to the company.
Jack Lawrence is a very polite person, very helpful, supportive and he puts a lot of attention when he was talking to me on the phone 📱, to try to understand exactly what i was need help with. He was the only person that really cares. That is how the customers should be treated, with respect, and that is how Jack Lawrence treated me, with respect. All customer should be treated with respect, help, support and attention.
Jack Lawrence it is one in a million and he deserves to have a pay rise to be an excellent employee. There is not many employee out there like Jack Lawrence. As I have mentioned before, Jack Lawrence is one in a million. Well done Jack Lawrence. Keep up with your excellent work. I hope you boss gives you pay rise, because you deserve it.
Kind regards
Teresa M.
Jack Lawrence it is one in a million employee .Before he was looking to my case (matter) ,I have spoken to many other ladies by phone in the office. Unfortunately those ladies was just ignoring 😕 me. Until Jack Lawrence answered the phone for the first time, he was so helpful to me, I can't believe, he was the only person to actually help me out . I have explained to him that I could get hold of the company with the email that has been provided to me. So Jack Lawrence, straight away send me a email 📧 so I could email him back with the documents that I have been asked to provide to the company.
Jack Lawrence is a very polite person, very helpful, supportive and he puts a lot of attention when he was talking to me on the phone 📱, to try to understand exactly what i was need help with. He was the only person that really cares. That is how the customers should be treated, with respect, and that is how Jack Lawrence treated me, with respect. All customer should be treated with respect, help, support and attention.
Jack Lawrence it is one in a million and he deserves to have a pay rise to be an excellent employee. There is not many employee out there like Jack Lawrence. As I have mentioned before, Jack Lawrence is one in a million. Well done Jack Lawrence. Keep up with your excellent work. I hope you boss gives you pay rise, because you deserve it.
Kind regards
Teresa M.
Source: trustpilot.com
All very good, dealt with in a nice manner along with a competative quote, Thank you
Source: trustpilot.com
Face to face advice from consultant Matt Chant in Alton office. This was so much better than searching online/ speaking to a call centre - he helped me understand the policy and the add-ons comprehensively.
Source: trustpilot.com
Ryan Eberhard (Howden Insurance Wycombe Private Clients) are most helpful, always courteous and professional in their approach. I can highly recommend them.
Source: trustpilot.com
Howdens have always been easy to deal with and have been very supportive and helpful after my car was written off by a third party.
Source: trustpilot.com
Rang for a car insurance quote for comparison. Excellent and friendly service without trying to over sell things I didn't want. Quick reply meant I was able to get it sorted and cancel existing policy in a matter of hours with a significant saving.
Source: trustpilot.com
Dealt with Jasmine Smith at the Peterborough branch who was courteous, efficient and very patient.
Source: trustpilot.com
Very good customer service amazing staff
Source: trustpilot.com
Great service from the insurance consultant Jack Pratley from motor direct he was very accommodating with my requirements, he answered all my queries and was very knowledgeable on the insurance policy patiently searching for the most competitive quotes that met my individual needs a credit to motor direct
Source: trustpilot.com
Angel worked very hard to find an Insurer to cover a self-conversion camper van and managed to beat the price of the only other quote I got elsewhere.
Source: trustpilot.com
What a pleasure it is to do business with Howdens Insurance & in particular with James Gilmour at their Thatcham branch. Efficient & polite service whilst giving me a quote for my home contents insurance renewal. Very efficiently James was able to offer me a like for like policy at a reduced rate!
Many thanks to James Gilmour for his efficiency!
Many thanks to James Gilmour for his efficiency!
Source: trustpilot.com
Friendly polite and efficient.
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Easy contact with a honest sales person who is willing to help
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Adam wheeler was very helpful and respectful and polite he didn't try to sell me anything I didn't need
Source: trustpilot.com
Very helpful advisor, but,,, insurers wanted no claims proof, but I could not send info by Email or anything. How bizarre!
Source: trustpilot.com
Very helpful advisor, but,,, insurers wanted no claims proof, but I could not send info by Email or anything. How bizarre!
Source: trustpilot.com
Howdens made considerable effort to find the right insurance product for me and the price was surprisingly lower than my existing policy.
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straightforward explanation of the policy and a helpful approach
Source: trustpilot.com
I phoned about a new insurance quote and the person I spoke to took the time to explain my different opinions and explained which one would be the best for me ,I would recommend them, I will definitely be using them again
Source: trustpilot.com
Was very helpful sorted in a fairly quick time
Source: trustpilot.com
