Howden Insurance
Latest Reviews
Very helpful in steering me through the process
Source: trustpilot.com
Staff always polite especially Lee Web who goes the extra mile in helping us.,
Source: trustpilot.com
Using A-Plan to find a car insurance quote for me was easy and gave me a policy I was happy with. So much better to deal with a real person who you can even go and talk to face to face if needed. No hanging on a line while a recorded voice tells you things you don't want to know which means no annoying call centre to negotiate. Invaluable. Arranging my cover was simple and successful. As I have not made any claim I have not got a view on the performance of the insurance company. But if I did find myself in that position I am confident that A-Plan would assist me.
Source: trustpilot.com
I was very worried about Police Insure changing, but was very happy dealing with Louise Fisher who properly listened, allowed me time to consider, and answered my many emailed questions very clearly without any hard sell of add-ons, resulting in the proposed policy being more suited to my needs and within my budget. Louise was very professional and efficient, but relatable and cheerful in all communications. Thank you Louise.
Source: trustpilot.com
Very helpful and took the time to find a suitable plan at a good price.
Source: trustpilot.com
Helpful gentleman no pressure sales. Have used them for other instances.
Source: trustpilot.com
Taking out insurance for an additional car was very easy with A Plan Weybridge. The call to give the car details and to go over the details for the three drivers was easy enough. Price came in OK, on the second call if any insurance can be classed as a “fair” price in 2023, with the indefensible increase in premiums from insurance companies.
Staff were friendly and polite.
The reason for 4 stars is two fold, repeating so many details that are unchanged from our existing policy was tedious - can’t the majority be copied across? The second is the relentless attempt to upsell when it was clear that all I needed was straightforward car insurance for an additional vehicle. If I didn’t buy it first time around, why keep trying?
However, dealing with a person is better than all previous online car insurance experiences and they are not Direct Line.
Staff were friendly and polite.
The reason for 4 stars is two fold, repeating so many details that are unchanged from our existing policy was tedious - can’t the majority be copied across? The second is the relentless attempt to upsell when it was clear that all I needed was straightforward car insurance for an additional vehicle. If I didn’t buy it first time around, why keep trying?
However, dealing with a person is better than all previous online car insurance experiences and they are not Direct Line.
Source: trustpilot.com
Easy and simple process, they do all the hard work and came back with a good price
Source: trustpilot.com
Having been with Just Kampers for about 4 years they sent me a renew quote £220 pounds more than last year ( I had no changes to my policy) went to A-Plan my insurance is now cheaper then before. I have got so much more for my money. When I was told what I would get with my policy I was expecting it to be really expensive, so I was pleasantly surprised when I was given the price. It was an easy and straightforward process. A Plan are excellent.
Source: trustpilot.com
Attention to detail and best price located
Source: trustpilot.com
Great customer service, talk to a person face to face.
Source: trustpilot.com
Helpful, polite and friendly staff. Effective service and result
Source: trustpilot.com
Very helpful and took there time explaining things to us and found us a good quote saving me £180 on my car insurance
Source: trustpilot.com
Always take my enquiries with ownership to ensure Best value along with proper cover.
Source: trustpilot.com
When faced with large percentage automatic increases on existing policies Mark Catley made survey and used his experience to find better deals. Being able to visit an office rather than hang on the phone for ages to talk to `virtual' assistant was plus benefit.
Source: trustpilot.com
Helpful advise given.Straightforward procedure
Source: trustpilot.com
Very polite and sooo helpful at all times ,
Source: trustpilot.com
You contacted before my renew date to remind me. Sent a quote and when I phoned explained why the policy had increased a lot this year.
Source: trustpilot.com
Cheaper that my other and very polite and helpful person
Source: trustpilot.com
It was OK. I never give top marks; at work we had the maxim "improvement is always possible"!
Source: trustpilot.com
Excellent service, at all times, sensible prices.
Hard to find fault
Hard to find fault
Source: trustpilot.com
A Plan have a no nonsense attitude which I like. They fullly understand the cover I need for my home and give me a straight forward estimate which I can understand. I trust their reseach on market offers.
Long may our working together continue.
Long may our working together continue.
Source: trustpilot.com
A Plan staff were very helpful and have obtained the best deal for me
Source: trustpilot.com
The whole process was really easy and
I got all the information that I needed.
Really helpful and friendly service.
I got all the information that I needed.
Really helpful and friendly service.
Source: trustpilot.com
Usual competent friendly service
Source: trustpilot.com
