Howden Insurance
Latest Reviews
A bit too much marketing
I was texted and emailed numerous times AFTER I spent an hour on the phone reviewing the policy and the choices. I felt there was quite a bit of selling of more products than what I needed and had to keep asking if it was something legally required. I was also texted and called SEVERAL times AFTER I had the initial quote so there was no update of the record made. Next year I'll compare quotes with others to look for a better rate and less aggressive service.
I was texted and emailed numerous times AFTER I spent an hour on the phone reviewing the policy and the choices. I felt there was quite a bit of selling of more products than what I needed and had to keep asking if it was something legally required. I was also texted and called SEVERAL times AFTER I had the initial quote so there was no update of the record made. Next year I'll compare quotes with others to look for a better rate and less aggressive service.
Source: trustpilot.com
Very helpful. Explained everything in detail. I didn't feel pressured to say yes.
Source: trustpilot.com
The company A-Plan Insurance in Aylesbury is doing a great job, in especial Reece. He is very kindy and helpfull to find the best solutions for all his customers and also very honest. Thank you Reece for all your support and honesty, whishing you all the best for your future career.
Source: trustpilot.com
Excellent friendly service, explained everything answered all questions, great price
Source: trustpilot.com
The opportunity to talk face to face with the Broker and ensure that the Insurance covers what is wanted makes a tedious event more friendly and acceptable.
Small details can be 'ironed out' quickly and without misunderstanding.
Small details can be 'ironed out' quickly and without misunderstanding.
Source: trustpilot.com
Good in-branch experience in Commercial Rd Parkstone Dorset.
Moved over to A-Plan for my car insurance renewal when my broker elsewhere semi-retired and merged into them. They are not just a call centre although it's evident each branch does the majority of its business on the phone. If face-to-face is important to you as a contact criterion, this could be key. A-Plan's steps and questions were straightforward and relatively easy to answer, working towards the quote with the in-branch staff. And A-Plan did save me ££ over a well-known call centre-only insurer, too.
Moved over to A-Plan for my car insurance renewal when my broker elsewhere semi-retired and merged into them. They are not just a call centre although it's evident each branch does the majority of its business on the phone. If face-to-face is important to you as a contact criterion, this could be key. A-Plan's steps and questions were straightforward and relatively easy to answer, working towards the quote with the in-branch staff. And A-Plan did save me ££ over a well-known call centre-only insurer, too.
Source: trustpilot.com
Very helpful and competent people at A-Plan Insurance. I have always been happy with their service and support, but this years premium increase was much more than expected.
Source: trustpilot.com
I have been with this Company fir a number of years, and the policies they supply me with get better and better.
They work hard to keep costs down whilst offering improved cover.
A Plan IS A CLASS!
They work hard to keep costs down whilst offering improved cover.
A Plan IS A CLASS!
Source: trustpilot.com
They always patient knowledgeable and efficient. Excellent service.
Source: trustpilot.com
Great service so far , time will tell if the new owners keep it up .
Source: trustpilot.com
Polite and professional
Source: trustpilot.com
Service was quick & efficient,I received the cover I required at a viable premium.Staff were very polite & efficient.Iwould recommended this firm to other's inc' family & friends.
Shop front caught the eye.
Shop front caught the eye.
Source: trustpilot.com
Really friendly and helpful
Source: trustpilot.com
I’m so happy with the service I got and I also got the best price better than all the price comparison sites so happy thanks Emma
Source: trustpilot.com
Nice friendly staff easy to talk to.
Source: trustpilot.com
Nice talking to a human being who actually helped me
decide what was best for me. thanks.
decide what was best for me. thanks.
Source: trustpilot.com
How for and friendly staff and getting me a competitive price
Source: trustpilot.com
very good excellent company
Source: trustpilot.com
I am very happy with the service that a plan insurance has given me
Source: trustpilot.com
Entirely satisfactory.
Source: trustpilot.com
Nice Freindly and helpfull
Source: trustpilot.com
This is our first time with A Plan
Source: trustpilot.com
Friendly, helpful staff who made the experience easy to understand
Source: trustpilot.com
Excellent service who managed to get me the best deal on my car insurance 👍 very happy Ruth helped me and was excellent with her customer service
Source: trustpilot.com
Cost effective, efficient and ease of service.
Source: trustpilot.com
