Do not believe the unfair reviews - If you want to stay in a soulless robotic chain hotel, this isn’t the place for you. It’s a small friendly family run hotel where everybody is welcome. Feels like a B&B.

I stayed here for 1 night as a business traveller. I was met with a warm friendly and informative welcome.

My room (8) was clean, spacious and comfortable and had everything I needed. Yes, it’s a little dated but I found my room
to be very clean with everything in working order and good condition. Additionally, I had a lovely view of the countryside.

Myself and my colleagues needed to eat dinner a little early due to work commitments, nothing was too much trouble. Malcolm the general manager is a credit to the hotel, personable, warm and friendly. He made sure we were fed and looked after before our night shift, for which we were most grateful. Food was hot and tasty. Menus could have more veggie options, but the veggie dish I had was lovely (gnocchi).

Breakfast could have done with some gentle background music for atmosphere I did feel like I had to whisper when talking.

Food plentiful and hot veggie options available but could be listed separate on the menu instead of just ‘Full English’ I.e Vegetarian option ‘Poached egg with mushrooms on toast’ However, this, & other hot veggie options is available on request. Continental buffet has plenty of choice. Toast is brought to your table, so none of those annoying hotel toasters to contend with!

Hotel had excellent WIFI, plug sockets by the bed and lovely little grounds to sit & relax in.

I would return to this hotel again if on business or a break away exploring the area. I felt like I was at home - safe, comfortable and WELCOME.

First the good points, the bar and restaurant staff were very nice and the food was good though menu was limited if you are vegetarian. With that in mind they did offer to make an alternative if the one choice on the menu wasn't suitable.
The bad points - this is a wedding hotel where large bookings take precedence over couples and small groups. On arrival we were kept waiting 10mins while the receptionist pitched a wedding offer over the phone. The same happened on leaving. We paid for an expensive room, yet it had some serious problems. It is the middle of summer yet all the windows were screwed shut leaving us in a warm musty room. The worst problem was the sound proofing between rooms meant we could hear every detail, including what went on in next door's bathroom and the noise of wedding guests arguing in the corridor at 2:00AM.

We had a really lovely and spacious room in the old part of the Manor House which we used as a base to explore the local area. Friendly staff and a fine breakfast to set us up for the day. No real complaints, although as someone who likes a bit of space to wake up over breakfast, the over friendly cross between Basil Fawlty and Ivan Brackenbury, who appeared at breakfast time wasn’t really my cup of tea.

The hotel is about 10 minutes away from Shrewsbury- perfect location for getting out into the countryside.

We booked our wedding at the Hussey in January 2016, as soon as we saw the grounds we knew this was the place for our wedding. We had heard really great reviews about the team so knew we had to book it. We went with the standard summer package and at the time felt it was reasonably priced. Due to having no real contact from the hussey while planning the wedding i went out and sourced all my own entertainment, chairs (it was cheaper to hire some than it was to get the hussey to cover their own) and fireworks. We were then smacked with a £70 entertainer fee for each booking which really was disgusting as we weren't given any guidance or help when planning the actual wedding. Closer to the wedding we were also told that the food tasting wasn't included with the wedding package and we had to fork out an extra £60 just to taste our foods we had chosen for our day. I really feel this should have been included like many other wedding providers. We also soon found out it was an extra £350 to get married outside which was never mentioned when we booked it.These extra charges all started creeping their way in and our total was going up and up. In the months that came before the big day we felt that there were too many different members of staff dealing with our information, we would have calls from one member of staff then hours later we would receive another call changing information that we had confirmed earlier. We honestly didn't know whether we were coming or going. On the day of the wedding luckily we had the perfect weather and got married outside, the waiting staff were great apart from the fact our master of ceremony disappeared halfway through the day without any notice what so ever, we were just left to sort the wedding party announcements out ourselves.The food on the day was poor quality and under cooked. It was nothing like our taster meals. The air conditioning kept being turned on and off, being the hottest day of the year this made everybody hot and uncomfortable. Not what you want! The table cloths were not ironed and had lots of dirty marks and stains on them, this made the tables look very scruffy. I honestly feel without my fantastic photographers Martin and Julia managing everything we wouldn't have had our perfect day. On check out we were smacked with the final bill which was way more than expected. £25 to put an extra toddler bed up? Seriously, we would have brought her camping bed if we had known. But we just shut up and paid, happy to get it over with. It was a beautiful setting for our beautiful day but we would not return as we genuinely feel the Hussey staff didn't do enough to support us during our wedding journey and during our wedding day.

We had just stayed at another 5-star hotel in Wales which had proved most disappointing, and having read some of the harsher reviews on this site about the Albright Hussey Manor were braced for another similar experience. Instead we had a great time.

We stayed in Room 4 (Royalist Suite), full of character although both my husband and I had to duck through the door. There was a wedding at the hotel but we heard nothing, despite the party going on until 0200.

We arrived having had appalling traffic and late for the regatta we were going to in the afternoon but despite the wedding taking place, the friendly staff helped us find a taxi there even though the Flower Show made it challenging, and took our bags up to our room for us to save us time. As we waited, we helped ourselves to the free sherry at reception (a great touch). And relaxed.

Best was in the evening when the admirable Maclolm made us feel extremely welcome. We were the only guests eating in the dining room (the others all being at various weddings for the evening), but we didn't feel out of place and the level of service from him and the team was exemplary. The food was straightforward, but delicious. We were really happy with this lovely hotel and, while we would avoid the more modern rooms, staying in the old part is special with the view out over the sweeping lawns patrolled by black swans.

We then arrived for breakfast, which had a lovely range of fresh fruit, cereals and the hot buffet was genuinely hot, with warmed plates. The wedding party were emptying the buffet rapidly but it was kept fully and efficiently topped up. We asked for fried eggs and got them quickly from the charming waitresses on duty.

Top notch everyone, keep it up! We will stay here again.

Stayed here for a family wedding. Check in was fab and the place itself is lovely! Grounds are beautiful and the old fashioned bars etc are also really nice! The room was really old fashioned and not in the best condition, we paid £120 for the room and booked it through the wedding party but could have got it cheaper through booking.com which I think is really unfair and not correct. Food was not great and I wouldn’t recommend eating here at all. Much nicer places to stay for less money.

I stayed here on overnight whilst travelling for business in the middle of the week.

I have stayed in nicer four star Hotels but I have also stayed in many worse. I think there are lots of different booking options for this hotel so I would advise the traveller to take care over which room and rate they book.

I got the feeling that this hotel focuses mainly on weddings and so during the week is possibly a nice quiet option. I was able to reserve a comfortable room at a reasonable rate and enjoyed a quiet and relaxing sleep in a room overlooking the old medieval battlefield of Shrewsbury, which was fought in the adjacent field in 1403.

The Hotel is situated just out of town down a country lane. The welcome was good and the restaurant food was high-quality, if possibly a little too fancy for the average travelling businessman’s pie and pint taste and, possibly, also outside his normal expenses budget. The style of the hotel is very traditional and is themed on its history. Lots of oak panels and dark wood furniture for instance. Very different to your average Premier Inn or Travelodge (thank God!). It has a formal atmosphere.

The bedroom I was in was good size with a lovely view across open fields (and the small car park). The bed was comfortable. The room had a trouser press and tea and coffee, biscuits, water et cetera and a small pot of sweets. I did not see an ironing board but I would imagine one would be available if needed. It was nice to have a door that actually locked with a key. However I could hear noise from other rooms during the evening and not sure if this was due to thin walls, noisy neighbours or big gaps under the doors. Luckily nothing that kept me awake. The bathroom was small (I had to squeeze past the sink to get to the toilet) but it included a large bath with excellent shower.

Breakfast, which is charged extra depending on your booking arrangements was very tasty and is recommended. There is a choice of continental or full English with accompanying yoghurt’s fresh fruit etc. No rubber scrambled egg here!

I would definitely return, with caution over the rate I paid.

My husband and I recently stayed at the Albert Hussey for our wedding anniversary. Everything about it was lovely. We were upgraded to a suite which was gorgeous. The staff were pleasant and helpful. Although we didn’t dine in the restaurant, the breakfast was really tasty. Beautiful grounds. I can see why it’s a popular wedding location!

My wife and I recently stopped here for an overnight catch-up with some friends. We chose a Sunday evening since Saturday's tend to be expensive and booked up due to weddings. We spent the afternoon on the sun terrace, had a very nice meal in the restaurant and a good breakfast the following morning. The hotel had automatically upgraded our room which was very good of them.
This was a good value short break and both couples really enjoyed it, made better by very friendly and professional staff. We will certainly consider going back at some point in the future.

We stayed here for 3 nights. Due to the location you would need a car.

Upon arrival we were checked quickly into our room. Our room was an executive room and my only complaints was that there was no aircon/fan, and that the tv was very small.

Breakfast was the typical fayre but was really delicious, and i would not skip it.

The hotel has a lot of charm and character, is reasonably pricedand the staff are definitely an asset.

We stayed en route to Chester and picked Albright as it was half way and looked lovely. We weren't disappointed. As soon as we drove up the the track from the main road and saw the building we knew it was going to be lovely and secluded.
There was a wedding in progress but we were checked in quickly and efficiently by Kirsty.
We had a super meal in the beautiful old restaurant and then sat out and watched the sunset in the distance. We were looked after so well by Malcolm; nothing was too much trouble.
We slept so well as it's so quiet and peaceful and then had a perfect breakfast.
We will be back. Thank you all.

Brilliant hotel with bags of character and great hospitality. We stayed in the Hussey Room, which was wonderful. The staff were fabulous, friendlly and attentive.

We had the wedding reception of our daughter and her husband.
And i can honestly say this place is just perfect from the friendly and helpful staff on the frontline (bar staff/ waitresses etc.) right through to the back of house staff who you dont see but are just as important.
The food was excellent, function room prepared to perfection, we stayed over night and the bedrooms and breakfast didn't let us down either add this to the setting and as i said at the start this place is perfect.

We stayed at Albright Hussey for my birthday weekend. The hotel is lovely, hopelessly clean. The staff are friendly, approachable, gave us advice on where to visit that was pet friendly as we had our dog with us. We arrived early but our room was ready, it was in the newer block but was a very good size room with a view over the fields looking towards the Wrekin. We ate in the restaurant both nights, the food was lovely, waiting on staff were great. I can see why so many have their weddings here, it's perfect, beautiful gardens, little moat, black swans. Out side bar for sunny days. It was about ten minutes drive into Shrewsbury & a car drive to the nearest pub but as we had been out all day both days we were there we were happy just to stay in the bar after our evening meals & chill with a glass of wine.

The hotel is in a great country side setting to which eight of us stayed overnight to celebrate a family members birthday, we were well looked after and made to feel welcome by all the staff. The evening dinner menu, food quality and wine choice was excellent with superb service from Javie in the restaurant.

After dinner we sat talking in the lounge bar and enjoyed late evening drinks with no one rushing us off to our rooms, Thanks to you all from all of us. .

Malcolm the manager could not be more accommodating. He single handedly makes this place worth going back to.

On some days, the reception staff could be smiling and be more engaging.

Really excellent cooked breakfast.

As the rooms and bathrooms are dated. The room maids could make more of an effort to ensure that the bath tubs, bathroom floors, carpets, lampshades, etc are all spotlessly clean.

Attention to detail is always so important.

Lovely surroundings and open countryside.

We stayed last weekend for my husband’s 60th birthday. We stayed in the old part of the hotel and enjoyed the history and quirkiness of it. Staff at the hotel are very attentive and friendly. They took the time to adbise us on places of interest. Breakfast was good and plentiful. I would recommend a visit.

My wife and I stayed at the hotel this week for one night and had a very nice stay. The deluxe room (Hussey Suite) was really nice with a large 4 poster bed and massive spa bath. The view from the room was over the gardens and to the fields beyond. We have absolutely no complaints even though it took a while to get wet under the 'shower'. This is forgivable in such an old building and didn't detract at all from the quality of our stay. Yes, some parts of the hotel could do with a bit of a spruce up but all in all we found the hotel to be very good value for money compared to the chain hotels nearby. Malcolm as the head barman and maitre d was excellent, very welcoming, attentive and with a very cheery attitude. The food was very good and service during dinner was spot on. Breakfast the following morning was slightly strange but not in a negative way. We opted for the continental breakfast which was to include cold meats and cheeses but, unusually, these were not self-service options. It really didn't matter in the end because the selection we received was generous in size and a nice mixture. Perhaps one improvement could be the provision of bread/biscuits to go with the meats and cheeses. I am sure this would have been available if we had asked but it does seem pretty obvious you will need them. We greatly enjoyed our stay (it was my wife's birthday) and will certainly be back next time we visit the area.

We stayed for 1 night following a shopping day in Shrewsbury. The hotel is set in lovely countryside and is a beautiful old building. We were given a very warm welcome by the receptionist, which was very nice. We did not realise on booking that our room would be in the annex, this was not a problem though as the door to the annex is opposite to the restaurant. I would have preferred to be in the old building though.
The room was fine, called a bijoux room ? There is plenty of wardrobe space, a chair and desk and table. What I did appreciate was 2 bottles of water and a dish of sweets, very nice touch. There was also ample tea and coffee facilities.
The main problem with the room was the bathroom. The door opened inwards but not wide enough as a new P shaped bath had been fitted which restricted the door opening leaving quite a small space to get through as the sink was just inside the door. I would imagine guests larger than us would have a major problem.

Breakfast was in the magnificent dining room and consisted of cereals, sliced melon, grapefruit, prunes and juices with croissants and cakes. There was also a hot buffet of Sausage, black pudding, bacon, tomatoes, mushrooms, beans and scrambled eggs. I should have asked for a fried egg which i assume could have been ordered as I do not like scrambled eggs with my breakfast. Toast, tea and coffee were served to the table. All in all a good meal - well cooked.

Just here for one night had a comfortable stay with lovely food and a beautiful view from my window.

I feel bad for leaving a mediocre review on this hotel but I’m committed to reviewing fairly and consistently during my 300 plus reviews

The hotel is in lovely settings and the staff couldn’t try harder, the food is pretty good too. The steak was excellent

The following constructive criticism is as follows

The rooms don’t feel like a quality hotel room. The doors are too thin and the decoration and furniture is slightly off par and the TV is too small and it just feels a little 1980s. I was in the new block of rooms for reference

The staff are too friendly for my liking. This is subjective and I appreciate others find this excellent customer service. I found it a little overbearing but I appreciated the intent and it was very friendly

The overall experience feels, to me, too much like I’m staying in someone’s spare room (which is nice in a way because it feels like being a guest in somebody’s house) but for me I’m looking for a high quality environment to relax in and be anonymous

Didn’t hate it, didn’t love it, did however like the people and their enthusiasm

The hotel is beautiful, set in the countryside just north of Shrewsbury. The receptionist greeted us very warmly (even when our puppy had an excited widdle in the reception and she insisted that they would clean it for us!). The room was spacious and extremely clean, the added touches of a bowl of sweets a well appointed information book and all the toiletries that you would expect. The bathroom was light and clean with a bath to fit a small family. The solid wood frame bed had a very comfortable mattress that gave a good nights sleep. The bar and restaurant were cosy, the food was well presented and delicious. The service we received from staff was second to none, all staff were friendly and approachable and absolutely professional.

The building itself is gorgeous, the grounds are well maintained with a pretty garden and the surrounding views are idyllic.

My husband and I came for a second visit to the Hotel in February as we enjoyed our first visit so much. We only stayed B&B this time as we were eating out in Shrewsbury that evening. Again we were not disappointed. The service as usual was impeccable, and the staff as attentive as ever. We stayed in The Royalist Suite which is a truly magnificent room with an enormous spa bath and stunning views. We simply cannot fault the hotel or the staff who always go the extra mile to make us feel welcome and an extra special thank you to Paul for getting us back on Saturday evening...and to the staff for the late night draft Guinness. Nothing is ever too much for any of them 😁...and of course it goes without saying that we will be returning very soon.

Visited for Sunday lunch. The location and venue are superb. The staff were excellent, fantastic service that couldn't be faulted. However very disappointed with the food.
I ordered a fish main and my partner beef. The fish itself was well cooked but bland, the fennel that accompanied it was tasteless and there was not enough sauce, just a spoonful on top of the fish so the dish was very dry.
My partners beef was OK, however, that too was very dry as there was just a spoonful of gravy on the meat.
I would not return for Sunday lunch again.

Very pleasant location, lovely room although comings and goings in the middle of the night did keep us awake.
We stayed for two nights and ate in the restaurant the first night. The waiter thankfully found us a quieter corner and the food was excellent if expensive. The wine was also superb but again a little pricy I thought. Restaurant is cosy but beautifully laid out.

The second night was got a cab into Shrewsbury which was amazing value (organised by the helpful staff), and what a great place Shrewsbury is to eat and drink.

Will stay here again, as despite the expensive food and drink the room was great value.