Holiday Inn Preston

4.3/5 based on 1661 reviews
Latest Reviews
Everything about this pace is nice! The staff are fantastic! Only critique would be the beds. Very springy.
This place has exactly what you need for work trips
google.com
Source: google.com
Good customer service experience at the restaurant. There was a waitress by name Dyan. She was very good and has a very big smile. Room was good as compared to other places I visited. Restaurant food was superb and compared to non. Facilities was fine and it happens to be the last hotel I lodged before I got home. Overall was a very good experience which added a touch to my holiday.
google.com
Source: google.com
Stayed here for a couple of nights for work meetings and picked it as it was close to the work venue. The check in was welcoming, informative and professionally friendly. The room was clean and comfortable, if a little warm! Pillows were not great but ok but the staff in the bar and restaurant!!! Oh my goodness! I don’t remember ever having such genuinely friendly helpful staff who really made our stay a very happy one. Thank you so very much for making our stay such a wonderful experience especially Dyan, Fekri & Jawad. You are outstanding ambassadors for your company and are clearly worth your weight in gold! Thank you! 😊
google.com
Source: google.com
فندق في بريستون.
google.com
Source: google.com
We had a coach trip from penzance to Scotland but stayed here on are way up lovely friendly staff nothing to much for them ,helpful hotel really nice plot stay we all enjoyed it ,and as luck would have it we stayed there on are way back to Cornwall nice food a good experience
tripadvisor.co.uk
Source: tripadvisor.co.uk
I stayed here again for one night whilst on business in Preston and had a good experience. I managed to get a space in the hotel's small car park, which was an unexpected bonus as the nearest paid parking is a bit of a trek with luggage. Check-in was very efficient and my 5th floor room was adequate for a one-night stay, although it was very cold on arrival, due mainly to the draughty secondary glazing. The bathroom was a tad pokey and I'm not really a fan of over the bath showers, especially with a fabric shower curtain - a bit old hat in this day & age?
I ate in the restaurant in the evening and enjoyed both good food and excellent service from the lovely Dyan, who was a credit to the hotel. Breakfast was average with the usual lukewarm hot buffet but there were enough other choices that no-one need go away hungry.
All in all this is a decent city centre hotel, suitable for a single night, and I would stay here again when next in Preston.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Staff were excellent and friendly, big shout out to Jawad who went above and beyond what you expect , recommend this hotel to every one
tripadvisor.co.uk
Source: tripadvisor.co.uk
My holiday in Preston was enjoyable overall. The hotel offered good service and a convenient location close to local attractions. The room was comfortable, though it could use a few updates. Staff were kind and professional, which made the stay even better. I’d consider returning on my next visit
tripadvisor.co.uk
Source: tripadvisor.co.uk
It was a wonderful experience at Jamila Hotels. The staff, Jawad, was very welcoming and personable, and he was the right person for the right place. See you next February.

Just note that there is no variety in breakfast.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here overnight twice on onward and return coach trip to Scotland from the South West. Bedroom spotless with lovely large comfortable bed and excellent bathroom with decent towels (not always the case with some hotels). All public area's well maintained and very clean. The staff in the bar and restaurant were really welcoming and friendly and went out of their way to look after us especially with the menu which they "tweeked" to accommodate my dietary requirements on both visits. Plenty of choice at breakfast and all served hot, again the breakfast staff were very attentive and friendly. Great hotel and staff.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Myself and my husband stayed here this week, it was meant to be for 1 night but due to unforeseen circumstances it turned to 2 nights, staff were friendly and professional at all times even when i got a bit upset and stressed and came over abrupt and rude (i genuinely offer my sincere apologies for that) they still smiled and helped.
We stayed in 2 rooms and offered a 3rd but that wasn’t needed all 3 rooms were lovely (a few stains on the carpet but honestly minor i have OCD so notice petty stuff but have to give honest review), night staff were amazing especially Mohammad (forgive me if it’s spelt incorrectly) that man is a walking angel such a beautiful soul even at 2am dealing with me an overstimulated mother with ADHD and Anxiety and my husband just high on being free for the night acting like absolute teenagers honestly both the staff that night were brilliant, the pizza was absolutely gorgeous and Mohammad knows his way around that barista machine 👌🏻 his lattes and hot chocolates are definitely worth a second visit.
Thank you everyone who we spoken to you were all amazing xxx
tripadvisor.co.uk
Source: tripadvisor.co.uk
Dyan, Jawad and Fekr really looked after us in the bar and with our evening meal. They went above and beyond for us. Even giving us bottles of water to take to our rooms. Our manager bought a round of drinks and Fekr gave us a discount! The 3 of them made our evening at the holiday inn Preston extremely enjoyable and memorable.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for 2 nights for a work trip as a group. We were made to feel very welcome. The staff were very friendly, helpful, professional and attentive. From the staff on reception to the bar/restaurant staff, breakfast staff and the housekeeping staff nothing was too much trouble to ensure that our stay was comfortable and enjoyable. The room was comfy and clean. The bed was very comfy and the food was very good. Would definitely stay there again. Had a family atmosphere which is great when you are away from home. Special mention for Dyan, Fekri,Jawad, and the lady at breakfast whose name I didn't get sorry. Thank you 😊
tripadvisor.co.uk
Source: tripadvisor.co.uk
All the staff here are very friendly and helpful. Dyan at the restaurant was particularly excellent!
google.com
Source: google.com
Been staying here 2 nights a week for the last 5 months and don’t think I’ve had a bad room yet ! Always very clean and a comfortable nights sleep . Good WiFi is a bonus.
Usually have an evening meal one of the nights , Brilliant team with Dyan and Kamila who are always friendly and helpful with the food and drinks etc
Also every morning after telling the lovely Lorraine your room number she points you toward the great choice of breakfast items .
google.com
Source: google.com
Kudos to Mr. Bhupinder for being so nice to customers.
google.com
Source: google.com
Visited many times and you get what you pay for in terms of the hotel itself… However, the people are truly want make this place - Lorraine, Kamila and Dyan to name a few. The reception staff are also very friendly and can’t do enough to help :)
google.com
Source: google.com
Great hotel, stayed 4 nights, very friendly, professional and attentive staff, served in the bar / restaurant a couple of nights by Dyan, who advised on best food choices and ensured my meals and drinks were promptly delivered. Excellent service.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I’ve stayed at the Holiday Inn Preston for nearly 30 days this year and wanted to share my experience.

The hotel is conveniently located in the heart of Preston, with plenty of comfortable, well-equipped rooms that meet all the needs of a traveler.

The restaurant offers a wide variety of dishes, with weekly specials that keep the menu interesting. The service is excellent – Dyan and the rest of the team always go above and beyond to make sure guests feel welcome and enjoy their meals.

Overall, I highly recommend this hotel to anyone visiting Preston, whether for business or leisure.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Lovely hotel and fab service in the restaurant with Dyan being a wonderful host. Nothing was too much trouble and all done with a smile
tripadvisor.co.uk
Source: tripadvisor.co.uk
I had a great stay at the Holiday Inn in Preston, the room was clean and comfortable. The staff made me feel welcome upon arrival.

The meals at the restaurant were perfect for me. Dyan and the rest of the team made dining enjoyable. They were attentive to every detail, and checked in at just the right intervals. The Breakfast was decent too, offering plenty of choices.

I would easily stay here again whenever I’m in Preston.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Wonderful welcome by Bhupinder at Reception. Lovely clean room, spacious bathroom and comfortable bed. Pleasant atmosphere, nice lounge and bar. Delicious breakfast with friendly staff, special thanks to both Tess and Sean - great service, friendly and helpful. Will now be our hotel of choice when visiting Preston and surrounding area.
tripadvisor.co.uk
Source: tripadvisor.co.uk
I booked this hotel as I need to be near my daughter settling her into student accommodation.
I had done two separate bookings to add a day on.

Check in was quick and easy, the staff were very welcoming. The room was on the 6th floor, clean and had everything I needed. Tv channels choice was a lot better than other holiday inns which was great when I finally got a time to rest.

The breakfast staff were very friendly and welcoming. The lady on the front was very kind when I was talking her my hands had swollen and I couldn’t get my rings off. She came to help. Breakfast was a great selection of hot and cold dishes.

It’s about a ten minute walk to the train station and it’s around £8 in a black cab from the station.

Lots of shops and restaurants near by.

All staff were lovely
tripadvisor.co.uk
Source: tripadvisor.co.uk
I’d like to Thank Ricesh for his outstanding Meet and Greet at the reception. He was very friendly and we had such a smooth check in. Seen as we was walk ins. The rooms was clean and very well preventable. The breakfast on the other hand was not to my standards. The mushrooms was cold and the scrambled egg was crusty. And the fried eggs was Hard, The presentation was very good but the food was lukewarm.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Clean and tidy , good breakfast. Staff are very polite ( especially Lucy ) .
google.com
Source: google.com
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article