Holiday Inn Preston

4.3/5 based on 1661 reviews
Latest Reviews
The room was very modern.. Very clean and comfortable.. also very well equipped.

Our dinner was nice.. Service a little slow getting everyone's starters served. But main course was tasty and a good choice. Compliments to the chef.

Breakfast this morning was buffet style.. And I can honestly say I can't think of anything that wasn't included..

Well done to housekeeping staff for keeping place so clean

I would recommend this hotel to anyone looking for a place to stay in Preston
tripadvisor.co.uk
Source: tripadvisor.co.uk
Since last visit the hotel and rooms have had a makeover. All public areas and rooms are now bright and much more modern.
Checkin was easy and Gold card was acknowledged.
Room was very clean with a good view. Overall very pleased with experience.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Had a wonderful sleep. Facilities were good. Very much enjoyed the shower as not all hotels have good water pressure. Staff we saw were helpful and asked us how we were which is always nice. Would return
tripadvisor.co.uk
Source: tripadvisor.co.uk
I was greeted with a huge smile which always helps when you are stressed
Ryan on the reception was so friendly welcoming
Nothing was to much trouble
Which made my stay so much more comfortable
The whole team were kind and helpful, I would definitely stay again
And the breakfast was delicious!
tripadvisor.co.uk
Source: tripadvisor.co.uk
We needed accommodation for our boys U14 footy tournament nearby.
This holiday had just had a bit of a makeover & refresh, it was ideal location, nice rooms, lovely bar/lounge area.
Breakfast was ok too, so overall very good.
I’ve scored it 5 doesn’t mean it’s 5 star hotel, but what it is, is a nice clean value hotel, more than happy to recommend and use again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel is finishing off renovations. Nice new room, bar and restaurant area. Good free wifi. I hesitated booking based on the reviews but I needn't have. Welcoming staff. Air conditioning in rooms nice and quiet.

Minor points: the car park is very small, and tight - get there early for a space. Otherwise there is a large car park nearby. In the room there is some traffic noise from outside, but very minor. Shower pressure was a bit low. Staff seemed rushed off their feet at breakfast trying to clear and wipe tables. Lifts are a bit slow.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The hotel is currently being refurbed . We stayed in two of the new rooms and they are very smart indeed . Having found the Holiday Inn at Slough very tired recently this one is a revelation . All staff very friendly as usual ( our 3rd visit in last 12 months and work was needed ) . Hopefully the refurb of communal areas will be just as good .
tripadvisor.co.uk
Source: tripadvisor.co.uk
I visited this hotel for a day's meeting, which was satisfactory. I was fortunate to obtain a space in the small car park, and the meeting room was well lit and spacious. Bottled water was provided at the start of the day, but despite a request for replenishment, this was not done before we left at 1600hrs. Refurbishment work is nearing completion as the hotel approaches its 20th anniversary, and I look forward to visiting in the future.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We stayed here for one night and were put on the members floor which was newly refurbished. It was lovely nice and clean and fresh, big bed great night sleep. Didn't try the breakfast or the restraunt. Staff very friendly and helpful
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here for 4 nights on business and was allocated a refurbished room which looked like it was unused previously.
Very quiet 6th floor room, really comfortable bed and a great breakfast served by Lorraine who was very helpful and friendly.
Unfortunately there was a bus load of visitors, many of whom were rather bad mannered especially at breakfast.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for 1 night. The refurb has made a difference rooms are fresh looking. Big comfy bed. Staff friendly and welcoming. Room service arrived quickly good choice for vegetarians. Central location next to bus station and not far from train station. Wi if free. When next in the area will book again thanks.
tripadvisor.co.uk
Source: tripadvisor.co.uk
This was our second visit in two months to this great city centre hotel. We had a few problems with our room on our first visit but it was all dealt with promptly by Kay. This time we had a fully refurbished room on the 5th floor overlooking the bus station. The rooms are of good size and the bathroom fittings of good quality. We only had issue with the wardrobe rail, which is too short if you are staying for 4 nights as we did. The hotel has a great bar and restaurant area which has a nice atmosphere. Dinner here is very good, limited selection, but all cooked to order. Breakfast is very good too, with plenty to chose from. The staff at the bar and restaurant are excellent and a big thankyou to Tess and Lorraine at breakfast. They even remembered me from our first visit. Large city centre hotels take note. The hotel has an excellent location for the city centre unfortunately the carpark is very small and spaces are unlikely to be available if you arrive after 4pm. Car parking is available at the bus station opposite - £4 overnight and £6 all day. We would recommend this hotel.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Right on the doorstop of the bus station, friendly staff, clean facilities, central location. Poor parking facilities, first come first served basis, so if you're not booking in early you will struggle for a space
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed here to attend a course last week. While looking to book a hotel I always check first to see that there’s parking which evidently it did. On arrival the car park was completely full and I had to park on a road with double yellows just to check in. There I was advised there was an overflow car park I could use. Brilliant I thought, but the catch is you got to be out by 7am when I didn’t have to leave until 9am. Saying that the staff food and everything else at the hotel was fine. Getting up a lot earlier than I really needed to though wasn’t the best.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Nice clean hotel. Bed very comfortable. Breakfast lovely. Staff very polite and friendly. Hotel in perfect place for central Preston. Hotel undergoing refurbishment, but apart from a bit of scaffolding we wouldn't have known.
tripadvisor.co.uk
Source: tripadvisor.co.uk
A frequent visitor at this hotel I feel as if I know the place too well sometimes.
Rooms not big but well maintained with friendly and willing cleaners (I was on 3rd floor)
Reception staff always helpful and breakfast staff add the personal touch and engage with residents allowing a feeling of wellbeing.
Parking at this hotel is a downside with an already small car park reduced in size by building works. It’s frustrating at best with Parking Officers prowling looking to extract money off unsuspecting and law biding hotel residents who hadn’t registered their car registration numbers within 15 mins of entering.
Anyway that aside, I’ve said it before this hotel might not be the Ritz but it’s clean, well run and if you need to stay in Preston close to the city centre it’s the best option.
tripadvisor.co.uk
Source: tripadvisor.co.uk
booked 3 night stay as visit the Guild hall for the Snooker Championships, greeting at reception was friendly and welcoming , twin room allocated was adequate, clean and well presented, only used hotel as a base didn't eat or drink in hotel, only real gripe was my room 501 was right next to stairs exit which the access door wasn't slow closing hence banging shut, would stay again
tripadvisor.co.uk
Source: tripadvisor.co.uk
We visited for our 26th wedding anniversary
We needed an accessible room which had been designed by someone who knew what they were doing.
The room was overall extremely comfortable with nice thick towels etc
I’d rather have had a socket on my side of the bed but that’s a minor issue
The breakfast was nice and staff very helpful too
Great value for money
tripadvisor.co.uk
Source: tripadvisor.co.uk
Nice clean room(204) bathroom sink cracked and needs replacing. Monday and Tuesday the corridor on Floor 2 stank of cigarette smoke it was awful.

I ate dinner in the hotel on Monday the Fish & Chips were average and on Tuesday had the Rib Eye it was tasty but I had ordered a Blue cooked steak it came as a medium.

Staff very good, the hotel is showing it's age. Overall a decent stay. Thanks
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed for 4 nights. Lovely helpful staff. Rooms were serviced daily and although on the small side were ok. A problem for me was the desk and chair. The chair was not made to fit the height if the desk which caused problems when working on a laptop in the room for any length of time. The mismatched height caused back pain. The desk lamp did not provide sufficient light either.... easily resolved issues Holiday Inn
tripadvisor.co.uk
Source: tripadvisor.co.uk
This hotel presents itself as a Holiday Inn but the rooms are like a Holiday Inn Express. We had a really small room and you expect soap and shower gel attached to a wall in a Travelodge not a Holiday Inn. The lovely wooden shutters have also vanished which is a real shame as they were my favourite. The windows in the restaurant need washed, really need washed, but the breakfast is good and fresh. Staff are really good but this needs to be a proper Holiday Inn again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
The staff here are superb, couldn't be more welcoming and friendly. The room is ok, kind of dull business hotel of course, but very clean, comfortable bed, plenty of towels, tea and coffee, iron, mini Mars bar! And very quiet even though overlooking busy road..

Ideally located for courts, bus station, market square, Harris Street Gallery, micropub......

Only thing they need to sort out is the evening meal(Breakfast no problem as buffet), It's not cheap, £6 for soup and £17 for salmon and veg, but the portion size of the salmon was so small! Very nicely cooked though.....soup was nice but came with a very bland white roll, for that money you could do some nice bread please?
tripadvisor.co.uk
Source: tripadvisor.co.uk
Good location close to Preston Guild hall , room was clean and tidy. Staff were helpful and friendly.

Breakfast was good busy at peak times but plenty of choice. Did wait a long time for brew would be much better if they had a self service drinks machine.
tripadvisor.co.uk
Source: tripadvisor.co.uk
We had a concert at the Guild Hall so needed to book somewhere to spend night. Decided on the Holiday Inn due to its location. Hotel is less than a 10 minute walk to the venue. We parked in the multi story car park above the bus station next to the hotel and paid £ 6,00 for 24 hours. On arrival we were quickly and politely booked in. The room was fine for our short stay and had everything we required. We went to the lounge for a drink and after checking the menu decided to eat there as well. The food and service was very good. We would definitely use this hotel again.
tripadvisor.co.uk
Source: tripadvisor.co.uk
Stayed one night in January.
I have stayed before at the hotel as it is well placed and a friendly staff.
Room was great as previously.
The evening dinner was very disappointing due to the very small portion size.
Now I am a big lad so I eat well but on this occasion not so.
Starter was piri piri fish (4 pieces of fish no bigger then half a finger at best)and that’s not Captain Birdseye.
Main was beef noodles (nice in flavour but honestly maybe 6-8 forks full)
I even had cheese and coffee to fill up (never do I do this) and slap olives.
Would I stay again, yes
Would I eat again, nope
tripadvisor.co.uk
Source: tripadvisor.co.uk
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Welcome Holiday Inn Preston to Thebestofpreston Community!
24/02/2026

We’re pleased to welcome Holiday Inn Preston to Thebestofpreston community, and it feels like a brilliant addition to our network already! Read article