Holiday Inn Preston
Latest Reviews
Was a very pleasant trip, stayed for one night with family, was checked in early and recognised as a IHG member. Staff were all lovely and made you feel welcome. Will return in a heartbeat. Nothing to complain about
Source: tripadvisor.co.uk
A hotel stay and experience is entirely determined by the thoughtfulness of its crew. Our stay here was lovely. The diligence and attention to detail of the staff is visible in every aspect of the hotel's hospitality, be it the front desk, housekeeping or restaurant. The entire team is highly committed and motivated to enhance guest experience. Adeel at the restaurant and bar deserves special mention in the kind of commitment demonstrated in enhancing guest experience. Adeel's conduct, demeanor and guest centricity made each dining experience wonderful. Dayan's cheerful hospitality has been exemplary. If there is one strength of this hotel that stands head and shoulders above all others is the commitment and sincerity of its amazing staff.
Source: tripadvisor.co.uk
Stopped in to break the journey back up North. 19 July.
Price was pretty good.
Easy access to and from M6.
Good price.
Parking limited outside hotel however £3 something to park overnight at the multi storey next door which felt safe and was clean.
I had a lovely welcome at reception which was good cos I was weary from driving. Given clear directions to the car park and checked in with no issue at all. Sorry whoever served me I didn't make a note of your name but your welcome was nice.
Room on floor 7 was bright. airy and clean. Bathroom clean but perhaps now very dated with a chipped bath. Room 707. But I was happy.
I walked into town for dinner which was ok but in the dark/winter others may feel a bit unsafe.
Breakfast at the hotel was good, relaxed and a nice dining room. I did not use the bar but it looked nice and I overheard other guests saying how well they were served there.
I awoke refreshed which is unusual for me to continue my journey north.
Price was pretty good.
Easy access to and from M6.
Good price.
Parking limited outside hotel however £3 something to park overnight at the multi storey next door which felt safe and was clean.
I had a lovely welcome at reception which was good cos I was weary from driving. Given clear directions to the car park and checked in with no issue at all. Sorry whoever served me I didn't make a note of your name but your welcome was nice.
Room on floor 7 was bright. airy and clean. Bathroom clean but perhaps now very dated with a chipped bath. Room 707. But I was happy.
I walked into town for dinner which was ok but in the dark/winter others may feel a bit unsafe.
Breakfast at the hotel was good, relaxed and a nice dining room. I did not use the bar but it looked nice and I overheard other guests saying how well they were served there.
I awoke refreshed which is unusual for me to continue my journey north.
Source: tripadvisor.co.uk
We were on a Tour up to the North 500 with Bluebird Coaches so we stopped here on the way up and way back down. On our way back we were stuck in a Traffic Jam on the M6 caused by a Milk Tanker overturning so we were nearly three hours late getting to the Hotel . The staff were terrific we managed to get our Evening meal and everyone was most helpful , happy and friendly. Nice breakfasts as well ,bed comfy and although facing a main road was quiet so we were not disturbed.
Source: tripadvisor.co.uk
We were /are on a Justgoholiday for the weekend, which might I say couldn’t organise a piss up As for the hotel it is very nice, rooms are fine, Don’t like the pillows far to hard, as for the food what a load of rubbish we were served, glad it wasn’t just us who weren’t happy! Cold starter’s, main was disappointing the breaded fish was so hard it was a joke! Staff were fine no problems. But definitely need a new chef!!!
Source: tripadvisor.co.uk
Nice cool room with great clean bathroom. Food was great especially the all you can eat breakfast hot and cold. Hotel is near to the town and most importantly a greggs so well done guys keep it up your amazing 👏
Source: tripadvisor.co.uk
Honestly every single member of staff I have met has been lovely. Very friendly and helpful.
Hotel is clean. Rooms had good air con. Restaurant, bar and breakfast all good.
Thank you for good gluten free signage and options.
Hotel is clean. Rooms had good air con. Restaurant, bar and breakfast all good.
Thank you for good gluten free signage and options.
Source: tripadvisor.co.uk
Two night stay with a group of ex colleagues over the last weekend really clean hotel with very helpful and friendly staff large comfy bed and immaculate bathroom could not want more the restaurant was clean and spacious and the breakfast had everything you could possibly want
Source: tripadvisor.co.uk
Lovely quiet room with quality bed and bedding, fluffy towels and nice view. Lovely breakfast choices and good evening meal. Table service very good. We are looking forward to our return in a few days time
Source: tripadvisor.co.uk
Booked a room for a last minute trip up north to visit family. Booked a standard room and was told there were only twins left on arrival.
I checked in at 10pm on a Thursday night and hadn't prepared for the parking being full. As a lone woman in preston I wasn't thrilled about the £4 parking that I was offered at the bus station but had little choice. The hotel parking spots are on the rooftop of the car park (floor 9) and the stairwell shuts at 10pm so I ended up having to walk down the car park ramps in the dark on my own. Slightly daunting but the walk accross from bus station was short. Just be prepared that you might have a little walk from parking so I would suggest to drop off bags beforehand. When I re-read the website it said parking is limited so just be aware that they're not lying 😄
Hotel itself is modern and well kept. Very clean and was impressed with the size of the room, even for a standard twin. As I was on my own, it was all I needed. Tea and coffee making facilities and bourbon biscuits (the BEST biscuits - if only I wasn't gluten free 😢) were good.
I noticed that pizza could be ordered even at 10.30pm so that would be great for travellers arriving late, like me.
I was on the 4th floor and it was easy to get to by lift or stairs (I did a bit of both) and all the staff I came across seemed friendly and welcoming.
Bathroom was nice and clean and shower curtain had poppers so that it could be removed and washed- all kept in really good condition. Dirty shower curtains are a bug bear of mine but it was all spotless in there.
Really impressed with the ease of access (other than the parking blip) and the quality and cleanliness of the hotel.
Would definitely return with husband or family! Thank you for a convenient and enjoyable stay.
I checked in at 10pm on a Thursday night and hadn't prepared for the parking being full. As a lone woman in preston I wasn't thrilled about the £4 parking that I was offered at the bus station but had little choice. The hotel parking spots are on the rooftop of the car park (floor 9) and the stairwell shuts at 10pm so I ended up having to walk down the car park ramps in the dark on my own. Slightly daunting but the walk accross from bus station was short. Just be prepared that you might have a little walk from parking so I would suggest to drop off bags beforehand. When I re-read the website it said parking is limited so just be aware that they're not lying 😄
Hotel itself is modern and well kept. Very clean and was impressed with the size of the room, even for a standard twin. As I was on my own, it was all I needed. Tea and coffee making facilities and bourbon biscuits (the BEST biscuits - if only I wasn't gluten free 😢) were good.
I noticed that pizza could be ordered even at 10.30pm so that would be great for travellers arriving late, like me.
I was on the 4th floor and it was easy to get to by lift or stairs (I did a bit of both) and all the staff I came across seemed friendly and welcoming.
Bathroom was nice and clean and shower curtain had poppers so that it could be removed and washed- all kept in really good condition. Dirty shower curtains are a bug bear of mine but it was all spotless in there.
Really impressed with the ease of access (other than the parking blip) and the quality and cleanliness of the hotel.
Would definitely return with husband or family! Thank you for a convenient and enjoyable stay.
Source: tripadvisor.co.uk
We stayed in Preston in order for us to travel down to Liverpool for the night of the Eurovision final 2023. Very easy access to the motorway, pleasant rooms with comfortable beds, friendly staff and excellent breakfast. Highly recommended.
Source: tripadvisor.co.uk
The hotel does have excellent staff at the reception and bar / restaurant. They all very customer focussed and extremely friendly. Specially Art Adeel and Max at the bar become friends. It was funny to have a barmanager having my name.
Source: tripadvisor.co.uk
I stay in a lot of Holiday Inn's when away with work, and in general, they're usually pretty rubbish. A bit of an exception at Preston though. Nice modern room on the 6th floor. It was clean, which isn't always a given, sockets by the bed, decent room service menu, friendly welcome, and onsite parking. Probably the best H.I I've stayed at, where they've got the basics right, which is what lets a lot of other hotels down.
Source: tripadvisor.co.uk
The staff at the hotel are super friendly, very professional and really care you have a good stay. It’s incredible value and the breakfast is great! Special mention to Lorraine who went the extra mile when I’d left my jacket in the bar!!! Thanks all. See you again soon, Ross
Source: tripadvisor.co.uk
I really like this hotel.
Before I arrived the staff shone. I called about 2 weeks before I arrived to see if I could change the room type. The lady on the phone was really helpful. She made a note on my booking and the room type was changed. Fantastic service!
The hotel is in a great location just next to the Bus Station. They have limited free onsite parking but if this is full you can buy a voucher for £4 for a spot in the bus station car park. I thought this was great value.
The room was comfortable, clean and quiet.
Staff were helpful and friendly.
I highly recommend this hotel.
Before I arrived the staff shone. I called about 2 weeks before I arrived to see if I could change the room type. The lady on the phone was really helpful. She made a note on my booking and the room type was changed. Fantastic service!
The hotel is in a great location just next to the Bus Station. They have limited free onsite parking but if this is full you can buy a voucher for £4 for a spot in the bus station car park. I thought this was great value.
The room was comfortable, clean and quiet.
Staff were helpful and friendly.
I highly recommend this hotel.
Source: tripadvisor.co.uk
Stayed here for 2 nights on business. The room was comfortable enough and breakfast was great. I found Lorraine who served us at breakfast & lunch very helpful with a great attitude. The bar area was pleasant with good service from Max, Adeel & Art. It makes such a difference with good attentive staff. Would stay here again
Source: tripadvisor.co.uk
Nice clean room and comfy bed. Here on a 3 night stay for work.
Feel comfortable safe and looked after.
Foods been good and timely and there is a nice feel in the bar even as a sole female traveller.
Really lovely staff through out and big shout out to the Adeel and Max who have served me the last couple of nights.
Feel comfortable safe and looked after.
Foods been good and timely and there is a nice feel in the bar even as a sole female traveller.
Really lovely staff through out and big shout out to the Adeel and Max who have served me the last couple of nights.
Source: tripadvisor.co.uk
Brilliant stay at the hotel, warm and welcoming staff and made me feel at ease after a long drive. Adeel in particular was a real credit to the company with his consideration of my stay and interesting conversation, I would highly recommend.
Source: tripadvisor.co.uk
I stay at this hotel regularly and have to say the staff absolutely make this hotel. In particular Max and Adeel are enormously welcoming and friendly - I will continue to stay because of team members like this - thanks very much 👍🏻
Source: tripadvisor.co.uk
Sheshi the receptionist handled me personally the room was fresh and clean the view was amazing of the sunset and town below tash and art at dinner time handled me personally Yash and max were brilliant at breakfast sooo pleasant I can't say enough about the holiday Inn staff this was my second stay my first stay was with my boyfriend 16 years ago when my daughter was born at this very same hotel old is gold as they say! 💖😍😘
Source: tripadvisor.co.uk
The entire experience was fantastic from check in to check out in terms of; friendly staff; a warm welcome on arrival; comfortable & modern rooms; a high standard of cleanliness throughout; great quality breakfast & selection; parking options. A very positive experience overall with no issues. Well done everyone and thank you especially the three young men serving breakfast in the morning nothing was a bother to them.
Source: tripadvisor.co.uk
I have been staying in the hotel for 15 weeks for business and have had a fantastic stay. The staff have been fantastic, always very friendly and happy to help out. They have remembered my room and always specially provided soft pillows. Adeel who works in the bar has been particularly great. He was always happy to chat and go the extra mile to make sure I was taken care of and had what I needed. Rooms are good and clean and their is a large breakfast selection to choose from. Would recommend if you need somewhere to stay in Preston!
Source: tripadvisor.co.uk
I’ve had a lovely stay the staff are very friendly and all extremely helpful hotel is in a good place, close to the city centre right next door to the bus station 10 mins walk to the railway station close to all the shops
Source: tripadvisor.co.uk
Max and Adeel provided us with great customer service from behind the bar, highly recommend you go visit the hotel. The hotels breakfast was delicious and the customer service was great again. The reception team was also very welcoming.
Source: tripadvisor.co.uk
HAD A LONG WEEKEND HERE. AN ENJOYABLE STAY. CLEAN, TIDY PLEASANT HOTEL. WOULD HAVE NO HESITATION TO RETURN BACK TO THIS HOTEL. THE STAFF WERE PLEASANT AND HELPFUL. COMFORTABLE BED, HAD A GOOD NIGHTS SLEEP.
Source: tripadvisor.co.uk
