Lovely service not rushed and really nice touches for a birthday. They decorated the table for us for our arrival with banners and balloons. Lovely birthday dessert on the house. Food was well cooked, hot and tasty. Big portions. Nice range on menu. The only tip on improvement is to decease the bright lighting to enhance the mood with some candles for atmosphere. Thankyou for a lovely evening.

My husband and myself visited Vault and Vine for the first time last night and can report that the whole experience was very good. The decor, cleanliness and ambience is amazing The service from the young waiters and waitresses was faultless and prompt. The food was very tasty and again was served in a timely way. I’d have no hesitation in going again.
We were unsure whether we should go, having read some of the negative reviews, but we can wholeheartedly say that our experience was nothing but a positive and enjoyable one. Let’s support this lovely addition to our towns gastronomy.

Had high hopes but was disappointed. The service was awful. We had to find a member of staff to order drinks and to get the mains cleared away. Not one of the 5 staff did a service check on us, the whole evening was spent looking for a member of staff that were manly standing at the bar. We did complain and the deserts were taken off the bill. Having worked in the industry for many years I note that the training of staff was the problem. Maybe try giving each waitress/waiter certain tables the attend to and obviously the correct training would help. The restaurant will run much more efficiently.

Excellent food. The lamb chops as a starter were particularly tasty and probably my favourite of the four dishes we had. Very friendly service who accommodated us quickly, even though we didn’t have a reservation.

Stunning building and fantastic food. As someone who lived in Italy for many years, it was a real treat to find authentic Italian food (thanks to the authentic Italian chef!) - a welcome change from the usual pseudo-Italian fare served in many so-called Italian restaurants. Highly recommend, and we will definitely be back.

Nicely decorated venue, friendly staff but food was ok at best. Very bright lights. Wouldn’t rush back which is a shame but think they have a lot of work to do to improve .

Lovely food in a great setting of an old bank. Great service too, will definitely be going again.

We visited Vault & Vine last night, and were pleasantly surprised with the decor and the restoration. Loved the safe door was still in use!. We didn’t book but were taken to table immediately. The menu was extensive but not as authentic as expected. I had a pint of Sagres, not italian, which didn’t taste the best, quickly followed by a birra moretti. Would have preferred Peroni on draught. Our food arrived and was excellent 👌🏼. Not totally convinced it was a fine dining experience but was pleasant. Staff were friendly, possibly over staffed and the manager Sandeep was on point. The lighting could be dimmer and some background music. Happily recommend this restaurant and will most definitely be returning.

A lovely venue let down by the food. You can take items off a dish but you can’t add anything extra on. Chef’s rules apparently! I will stick to the other Italian restaurants in MH which are far better.

Good location
Lovely decor creating nice calm eating environment
Food was excellent
Service very good very attentive staff.

Husband and I had a fabulous lunch at the Vault and Vine. Our 5th time and always fabulous fresh food and great service. This was the fish platter😋 for one!

The chef also came out with some uncoated calamari as I requested gluten free pasta for my main! What superb service!!

Highly recommend 🌟🌟🌟🌟🌟

The food was superb, the decor beautiful and the staff were extremely nice & the service very prompt. We thought a lovely gesture was when the chef came to our table and asked us if we enjoyed the meal, this is something you don’t see these days. We would definitely make another visit.
Judy & Roy.

Well we went tonight and it was really good food, good service, good ambience (maybe a touch too bright) but we had a great night. 👍 Abby was a great waitress

Big group to celebrate civil partnership, great service, really good food and great venue - best we have had in Harborough!!

Good service, acoustics poor (very loud) and food mediocre.

Service was very good and the toilets immaculate. The environment was on initial impression smart and bright. High ceilings though made it extremely echoey and loud and long bench seats gave it an appearance of a school food hall. Food was mediocre and 3 out of our 4 meals were average - lacking depth of flavour although the pasta was well cooked. Shame, we had high hopes which were sadly unfulfilled.

Staff were friendly. Food is classically Italian, simple ingredients but high quality. Menu has a lot of variety to cover off everyones needs. Will definitely be returning.

The outdoor section will be great in the summer.

This was our second visit to Vault and Vine.
The menu has recently been updated and is now much better than when first opened.
The meal was lovely, the staff were attentive and the decor is definitely very nice

Great food, staff were super friendly and made sure we were happy with food and severed it with a smile.

What a lovely restaurant. Food was amazing, staff were perfect, and the chef was brilliant, he came out to chat. Will certainly be back.

Could be a great restaurant but overall I was a bit disappointed with this experience. The positives included polite staff, beautiful vaulted ceiling, Nice beer on tap (the Yeastie boys) and reasonably priced.

To make this place place shine the interior ambience could be improved. The interior vaulted ceiling is a feature of the venue but the inside of the building was lit up rather grotesquely - just too bright. Although very polite the floor staff were not hugely experienced - no offer to taste the wine for example. Get rid of the advertising flag out the front - it looks tacky.

The food was average in my opinion. I'm not even sure I would classify the menu as Italian. I felt I could re-produce a majority of what our table was served myself which is not not you are looking for when you go out for dinner. There were elements of the meal that showed a lack of class - i.e. serving childrens luncheon meat on a pizza and plastic desert glasses.

Unfortunately expectations were not met.

Good food, lovely atmosphere and great service also excellent value for money.

Brilliant restaurant in a converted old bank. The old NatWest in Market Harborough. Lovely space and the food is excellent too. Staff also friendly, we’re coming back.

Visited as had a voucher for £50 off. Beautifully decorated. Staff friendly and efficient. Our server was Ava, she was warm, polite and friendly. We ordered the Carbonara and the Vault Special which was a chicken dish with broccoli and potatoes. Potatoes were lovely, brocoli tasty but under cooked, almost crunchy, chicken which was stuffed was tasty but dry. It was all very hot though and seemed fresh. Carbonara was good. We had a bowl of fries which were enough to share for 2, aldo a cheesy garlic bread which came as 2 separate bread portions, very tasty. 2 pint glasses of lemonade also. Bill should have been £54 in total. Overall a good experience. There are lots to choose from in Harborough, Ashcoughs is better in my opinion but that is also more expensive. Would so go back to Vault & Vine without a voucher? not sure but worth a try.

New restuarant and excited to give it a try. Personally not crazy about Italian food but partner loves it. Warm and friendly greeting when we got there. The inside decor was excellent but we opted to eat in the cabin style seating area outside since the weather was so nice. The outside area is very spacious and well presented and we sat in a log cabin booth (with a resident roosting woodpigeon). Ordered drinks at the outside bar, a little expensive but not crazy, and the beer and wine was very drinkable. However, the food took a very long time to order; I'm not sure if it was the lady's first day but she spent an inordinate amount of time tapping in our order on a touch screen, even though we were asking for standard menu items.
So, here goes with the food. Starters arrived in good time and they were both delicious, shrimp dish and calamari dish, well-cooked and very tasty. Following on, the wait for the entree was very long though, we almost thought we'd been forgotten. When the food finally arrived, my seafood pizza was actually pretty good, but my partner's clam tagliatelle was an utter disaster - dry, tasteless and generally insipid, like it had sat for a hour under a heat lamp. It got sent back and replaced with a pizza that had clearly been hurried because the cheese in the centre was not properly cooked. This got left for the pigeon.
The serving staff however were faultless in the way the complaint was handled. Attentive, polite and helpful. We were offered a refund for the failed entree or a round of drinks plus a choice of dessert; we opted for the latter which arrived as tiramasu and panna cotta - both were excellent.
Overall, the experience was marginally below expectation, but it's clear that they are having early stage problems and confident that this will work its way though given time. This won't stop us from going again and we'll give the restuarant another try when it has a proper chance to bed in.