Alison is speedy at coming back with suitable options and takes away all the faff of booking, check in etc. It’s great to know she’s on the end of the phone if I have any problems when abroad, she looks after her customers and has insight into the travel business. I would definitely recommend Alison.
In January 2020, Kelly R said:
Best service, brilliant advice. I always book with Alison, wouldn't go anywhere else.
Alison is very helpful & friendly, with a wealth of experience and knowledge. I really appreciated her patience as my family are quite hard work to please! Whatever time of day, weekends included, Alison was on hand to deal with queries Thanks Alison for all of your hard work!
Alison is extremely professional, and she delivers outstanding customer service. She has arranged many holidays for me, and I have always been happy with her choice, service and knowledge of the travel market. She invests time in researching the best options for her clients, making sure everything runs smoothly for them and she takes a genuine interest in how their holiday went. I would recommend Alison without hesitation.
Over the years Alison has booked us some fantastic holidays. She is able to understand what the requirements are for the whole family to ensure everyone is happy due to her wealth of knowledge and experience in the travel industry. Nothing is too much trouble for Alison and she obviously gets pleasure ensuring her clients have a wonderful holiday. I would have no worries in recommending Alison and have done on many occasions.
I love having Alison on hand to help with all of our travel enquiries. She has been so helpful over the years and we have booked quite a few amazing holidays through her. She is friendly, helpful, knowledgable and so willing to help. I can’t recommend her highly enough! Victoria H Solihull
Alison helped us pull off a fantastic 40th birthday surprise trip for my niece Katie to New York! Not only did Alison organise our excursions but she also assisted and helped me to keep a bigger surprise from my nieces and sister even though they did try pestering her for information before the trip. I can't thank Alison enough for sorting out the whole trip especially the surprise because the look on their faces that morning when the realise we were all booked business class and they had a hub was worthless. I wouldn't hesitate is using her services again and would highly recommend Alison to other travellers. You do an outstanding job Alison.
Alison organised a great family trip to Canada for us!! She did a fantastic job and took away all the hassle of making the travel arrangements ourselves. It made all the difference travelling with 4 children. Thanks Alison
We can’t recommend Alison enough! She sorted our family holiday of a lifetime to Florida , nothing was too much trouble.
Alisons very professional & clearly loves her job! Thank you again Alison , Andy & Sally Barr
Alison has helped us organise our family holidays on many occasions, from airport parking, accommodation and any other aspect you can think of (even down to the size of boot on the hire car for luggage).
She does all of this with a smile and professionalism and is extremely approachable with any queries.
We have used Alison many times over the years for package tours and multi centre holidays.
We have always enjoyed great service and have no hesitation in continuing using Alisons services for our future travels.
Cannot recommend her enough
Always use Alison for all our holidays from Europe to Asia. Alison's knowledge is amazing. From finding you the perfect holiday it does not stop there. Alison checks you, delivers your tickets and ensures you are having an amazing holiday. Nothing is too much trouble. Would never book another holiday without Alison.