This was my first visit to David Arthur and I was very impressed with the professionalism combined with personal touch. I was concerned about my sight as I havn’t previously needed glasses but have started to notice my vision was becoming blurred, it was, apparently nothing major and I just need glasses for close work. After my consultation I was left to look around the shop at my leisure, try on as many styles as I wanted, and the team were happy to offer advice when asked. I’ll be back for my 2 year check up, and will recommend David Aruther Opticians to anyone who ask where my rather stylish specs have come from!
I broke my glasses in a sports accident and they were very helpful in getting me some new glasses. They also set up a contact lens trial for me as an option for during sport and again gave great advice
In May 2017, Barbara H said:
Excellent personal care and service. Excellent products.
In March 2017, Joanna T said:
Friendly, efficient & professional. Great with the children.
Just been for my check up - 2 years has flown by since my initial one! Can't recommend them highly enough. Very welcoming, friendly, state of the art equipment, modern environment and keen to answer all queries and concerns. Much better than going to one of the big, faceless chains.
In September 2016, Karen D said:
So delighted with the service and care I have received by Mark and his team. Personally I would never use a chain again. This independent opticians solved all the problems the chain just couldn't solve despite several attempts. I am so grateful that I have found my forever opticians. xxx
I have used David Arthur for years, having worn spectacles all my life. I have always found the owners and staff to be friendly, efficient, and more than helpful. The well stocked and modern premises give a better choice and higher quality than you would get from a chain store. This long standing family run business is an asset to Lichfield. Highly recommended.
In February 2016, TracyP said:
Fantastic family owned business where all the staff really look after you. Not only are they really thorough in testing my eyes, they have a really wide range of frames to choose from!
In December 2015, Amie R said:
Morgan and the staff at David Arthur were fantastic, modern equipment, thorough examination, couldn't ask any more. It's the first time we purchased glasses alone too as the staff gave me an honest opinion on how they looked. Thanks all!
I have been using David Arthur Opticians for 41 years now and wouldn't go anywhere else. Fabulous team and very professional.
In May 2015, Robert J said:
I have use this optician for several years. Would not go anywhere else. Confident in the service, staff are polite, friendly and you feel comfortable enough to ask any questions if needed.
In April 2015, Gemma H said:
A very good service from everyone in the shop, especially Morgan. Definitely recommend.
In January 2015, Pam B said:
Had my eyetest done and this was followed up promptly with a session about using contact lenses. Mark was very helpful and knowledgeable and put me at my ease, being a first time user of contact lenses. Would definitely recommend this independent opticians over the more obvious chains.
In November 2014, Anna B said:
Always excellent service at all times. The staff are a joy to be with and all are extremely knowledgeable. Nothing is too much trouble.
In August 2014, Paul F said:
As usual, a warm welcome and very professional treatment and advice. Absolutely no reason to think of going back to low standard, impersonal attention from a big 'uninterested' organisation!
In February 2014, Lizzy B said:
David Arthur is a great opticians. Fantastic range of modern glasses available.
Prior to going to David Arthur I had used other larger brands of opticians in Lichfield, but since using David Arthur I can honestly say I will not be going anywhere else for my eye tests or glasses! My eye test was simple, hassle free and selecting my glasses was made really easy with the help of the in-store staff. A massive thanks to all at David Arthur for making the experience a pleasure and not a chore.
In February 2013, Peter O said:
David Arthur are very helpful. Only visit once a year but they always have a smile and are cheerful.
SO much better than the large chains. Service was very personal, at my pace, full explanations of every aspect and they use state-of-the-art equipment, which was all comfortable to use and not daunting (which had been worrying me somewhat!). Mark was friendly, experienced and a pleasure to deal with. Would highly recommend.
In July 2012, Mary S said:
Very friendly and personal service. Like the fact it is a family business.
I have been a customer of David Arthur for 16 years. I have always found the experience to be pleasant and efficient. Also being a small business it is nice to know that I am known to them and all my optical details are on record. Definitely recommended,
In February 2011, Gwen R said:
I have always been very happy to come to you each year. You are always so pleasant and helpful. I have recommended several people to follow my example.
I have used David Arthur Opticians for over 30 years. They have always provided superb service and honest & genuine advice. They don't try & sell you anything - they are genuinely honest professionals. They are a pleasure to deal with & thoroughly recommended.