My girlfriend couldn’t find the engagement ring she wanted so I thought it would be best for her to design it then it would be exactly what she wanted. After having a few quotes that were really expensive, Lance James offered a much more reasonable quote so my girlfriend went to their shop in Hertford to discuss her designs. She met with Sian and Amy who were both really helpful. I had already bought her centre diamond so they were discussing the setting and extra diamonds she wanted adding. They had a few meetings to discuss designs and sent lots of emails back and forth so everything was explained very well. Sian was very patient and knowledgeable offering advice about the setting, side diamonds, sizing and cost. Needless to say when I actually proposed, the ring was exactly what she wanted. She loves it more each day. My new Fiancé is quite a perfectionist so the service and expertise at Lance James in Hertford was fantastic. I would definitely recommend this Company, you get a much more personal and tailored experience rather than shopping with High Street Jewellers that everyone goes to. Plus her ring is a one off. No doubt we will be back for the wedding bands.
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