Chapter 79 | Engagement Rings
Latest Reviews
Fantastic jewellers, very helpful and great prices. Also valued and cleaned my wedding/engagement rings which came back with a very well presented and professional valuation pack. Couldn't recomend them highly enough.
Source: thebestof.co.uk
I've always believed that customer service is at the heart of every good retail establishment. When you include a desire to embrace the emotions of their customers through quality design and hand crafted jewelry then Lance James (Hertford) uniquely satisfies.
Source: thebestof.co.uk
Collected my bespoke ring today (which has been made from my original engagement and wedding rings with the addition of extra diamonds). Absolutely love it. Thanks Jackie for designing and making such a beautiful ring for me.
Source: thebestof.co.uk
Have purchased 2 rings recently both were excellent quality and the service i received was second to none well done lance james
Source: thebestof.co.uk
Jackie and her team at Lance James the Jewellers Hertford are brilliant! Always a really warm welcome when I pop in - not just for me but my little dog too! I've been using Jackie for nearly 10 years, for all sorts of jewellery jobs, from tiny repairs to bigger commissions. I completely trust them to not only give me expert advice but to do a brilliant job. Most recently, my sister had the bright idea to turn her silver christening mug into a bangle - it looks fantastic (and is no longer sitting in a cupboard...) - can't wait to see what Jackie is going to create from mine! Thanks Jackie and Sian!
Source: thebestof.co.uk
Very professional & friendly service by both jewellers, Jackie & Sian. Very good knowledge of their products & offer help & advice on many other products available. Great design service, both jewellers are very creative & make wonderful bespoke pieces. Lance James offers a variety of products suitable for all budgets & occasions.
Source: thebestof.co.uk
Great customer service and amazing quality of work on every handmade piece of jewellery made for me.
Source: thebestof.co.uk
Jackie and her team have always been great: friendly, professional, knowledgeable. Time to pay another visit soon and if you have not been there yet, you must go.
Source: thebestof.co.uk
The customer service is fantastic in this store! It's refreshing to have staff who listen to what you want and deliver.
Source: thebestof.co.uk
Jackie is really helpful, knows her stuff and is really friendly. her jewellery is beautiful, the choice is great and her vouchers make wonderful gifts. i eieould highly recommend her.
Source: thebestof.co.uk
Lance James offers a stunning array of jewellery and creates beautiful bespoke handcrafted articles. Professional, friendly and offer excellent service.
Source: thebestof.co.uk
Super friendly from initial point of contact, very accommodating when in store, gave me complete confidence from start to finish that really knew the product. Massive support with CAD process, and completely made me feel comfortable. Highly recommend this company particularly Sian.
Source: thebestof.co.uk
Love this fabulous shop, brilliant personal service, superb quality jewellery and such unique pieces, wouldn't buy jewellery from anywhere else!
Source: thebestof.co.uk
Jackie and Sian are experts. I have popped in for advice, for jewellery cleaning and mending, bought presents for others and loved the professionalism and friendliness that they always present. I have entrusted some important heirloom jewellery to Jackie to remodel, a ring and earrings, and I also asked for design ideas for my engagement ring. The results are always stunning! I couldn't be happier and I wouldn't go anywhere else. Thanks Lance James for a professional, honest, trustworthy service with a big smile.
Source: thebestof.co.uk
I am not a type of person that purchases everyday designs out of the window, so when I was left a piece of jewellery from a relative I wanted to have this redesigned. I had no idea of what style of ring I wanted or how I could use the stones. I went into see Jackie & Sian as I knew they were both jewellery designers and there years of experience would make this piece of jewellery transform into something special. When I picked up my piece of jewellery it was so beautiful it bought tears to my eyes. The difference with Lance James and all the staff to anywhere else I have been, they are so friendly, nothing is too much trouble (I'm sure I have driven them mad sometimes) and listen to your needs and give great ideas and advice. I have since been back and had a second piece of jewellery redesigned and have also recommended a relative to them. I would not go anywhere else as there work and professionalism is second to none.
Source: thebestof.co.uk
My girlfriend couldn’t find the engagement ring she wanted so I thought it would be best for her to design it then it would be exactly what she wanted. After having a few quotes that were really expensive, Lance James offered a much more reasonable quote so my girlfriend went to their shop in Hertford to discuss her designs. She met with Sian and Amy who were both really helpful. I had already bought her centre diamond so they were discussing the setting and extra diamonds she wanted adding. They had a few meetings to discuss designs and sent lots of emails back and forth so everything was explained very well. Sian was very patient and knowledgeable offering advice about the setting, side diamonds, sizing and cost. Needless to say when I actually proposed, the ring was exactly what she wanted. She loves it more each day. My new Fiancé is quite a perfectionist so the service and expertise at Lance James in Hertford was fantastic. I would definitely recommend this Company, you get a much more personal and tailored experience rather than shopping with High Street Jewellers that everyone goes to. Plus her ring is a one off. We will be back for her wedding band
Source: thebestof.co.uk
Jackie and her team, recently provided fantastic creative input and service during the process of having my engagement ring remodelled, so much so that I am now having my eternity ring reworked by them too! Definitely a five star business.
Source: thebestof.co.uk
Friendly, professional and fast service. Thank you!
Source: thebestof.co.uk
Amazing service from start to finish! Combined and remade our wedding rings.so pleased!!
Source: thebestof.co.uk
Best jewellers around!! Whether it be a ring polish, to purchase a new item or to repair a piece, Lance James' team are fab! Always Professional, Friendly & helpful, everything sparkles after leaving Lance James the jewellers!
Source: thebestof.co.uk
Jackie and all at Lance James are just the best. After a burglary this year, Jackie remade her bespoke jewellery as she had all the records from 3 years ago. No job is too small and I always receive friendly helpful service.
Source: thebestof.co.uk
Fantastic! Reliable, friendly service conveniently located in the centre of town. Diamond studs should do the trick!
Source: thebestof.co.uk
Lance James Jewellers, in particular Jackie Benson, was so helpful when I approached the shop for a bespoke re-design of my 31 year old engagement ring. I loved my ring but felt I needed a more modern design, I had an idea of what I wanted which I had sketched out, keeping the main design of my original diamonds and incorporating some inherited diamonds from my older sisters ring into my design. Jackie instantly knew what I wanted and was able to incorporate my ideas into the ring design. She was very professional and knowledgeable and was able to bring my design to life, the ring was exactly how I had imagined it to be. I would highly recommend Lance James for all of your jewellery needs in particular any bespoke work or redesign, they are spot on!
Source: thebestof.co.uk
My fiance purchased my engagement ring from Lance James and we did not hesitate to use their service again to design and purchase our wedding rings. From start to finish we have found Jackie and the team to be professional in providing us with a personal service for our unique requests. We are extremely pleased with our rings and would highly recommend Lance James. Many Thanks.
Source: thebestof.co.uk
Jackie at Lance James was so helpful when I needed a present for my daughter's birthday, even offering to replace the stone in the necklace if we wanted to change it. We didn't though, it was perfect!
Source: thebestof.co.uk
