It’s the most wonderful time of the year – but is it always for the customer?

insight6 explores the importance of customer engagement, the impact it has on Customer Experience and the strategies you can apply to your business.

Shopper Anonymous Sussex has created a ‘Spring Clean Your Business’ initiative - and now's the time to be part of it.

Shopper Anonymous Sussex believe asking your staff about how they feel about your business is the way forward.

Shopper Anonymous explains how to get the best results.

Standing in your ‘customers shoes’ is the only way to know how well your staff team do each day....