Retail Customer Care in Guildford
17th October 2011
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“How To Lose Customers”

My wife Staci and I have just spent two days trying to purchase a product from a local Guildford shop. The retail experience was nothing short of a nightmare for us both, so I decided to produce an podcast of the experience and make it available to anyone in the retail business that would like first hand feedback on, "what not to do" when it comes to building your customer base.

This mp3 is full of tips, strategies and insights that can support all retail business owners and employees in making sure you are building and retaining loyal customers at all times.

Here's your link: "What not to do"


JC Mac





About the Author


Member since: 21st January 2012

After 20 yrs of corporate life I am now supporting local business in building their customer base and increasing their revenue streams through email marketing. If I can be of any help drop me a line I'll...

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