Local Reviews
In October 2017, linda s said about Fermain Valley Hotel
We stayed st this hotel for a week at the end of September as it was our 50th wedding anniversary, and this is a very comfortable hotel with great staff who couldn't,t do enough for us.Gavin the manager was particularly helpful,thanks Gavin! The food was great in all restaurants our room was perfect a gold room in the main building with a. Balcony we were able to sit out on as the sun came in all day. It overlooked the stunning bay towards jersey perfect view. We intended this to be a relaxing break which it was indeed! We are going home feeling very rested. I wouldn't hesitate to recommend this place if you want a peaceful break,we will be back.
Source: tripadvisor.co.uk
In October 2017, G5210IUandrew said about Fermain Valley Hotel
We book to stay every year as treat and as support for local hotels and have always loved staying here, This time we stayed we felt that it was not on par with our recent visits to the hotel.
We asked for late check out which they were more than happy to accommodate but we just felt the service (apart from the young that served our evening meal who was a credit to the hotel) was generally a bit poor few points to make i.e.
There was ment to be a bottle of prosecco in room and chocolates upon arrival which we had to ask for.
No towels in the pool area had to ask and go back to reception to collect.
Sauna not turned although we do understand on saving energy.
Eggs at breakfast over cooked .
On final morning off departure we wanted a swim to find out that there was a children's party going on in pool area, which being a father myself is not a problem but ment that we could no use the facitlties as a paying guest.
On the whole we love staying here and by no means want to seem like we are moaning about nothing , but going forward we hope this review will help and a tiny bit more attention to detail and information provided to us as guests would have been greatly received.
We asked for late check out which they were more than happy to accommodate but we just felt the service (apart from the young that served our evening meal who was a credit to the hotel) was generally a bit poor few points to make i.e.
There was ment to be a bottle of prosecco in room and chocolates upon arrival which we had to ask for.
No towels in the pool area had to ask and go back to reception to collect.
Sauna not turned although we do understand on saving energy.
Eggs at breakfast over cooked .
On final morning off departure we wanted a swim to find out that there was a children's party going on in pool area, which being a father myself is not a problem but ment that we could no use the facitlties as a paying guest.
On the whole we love staying here and by no means want to seem like we are moaning about nothing , but going forward we hope this review will help and a tiny bit more attention to detail and information provided to us as guests would have been greatly received.
Source: tripadvisor.co.uk
In October 2017, Anne M said about Fermain Valley Hotel
We had a really lovely time at this beautiful hotel. We had a gold room with balcony and it was impeccable. Sherry, fruit, toiletries and water topped up daily. Plus local newspaper.
The staff were always friendly and helpful. Also caring towards my husband who has Parkinson’s Disease. The food was spot on, the gardens delightful and views down the valley to the sea memorable. The small cinema which we booked for my 70th birthday evening was so special and easy as we did not have to go out of the hotel grounds. Highly recommended.
The staff were always friendly and helpful. Also caring towards my husband who has Parkinson’s Disease. The food was spot on, the gardens delightful and views down the valley to the sea memorable. The small cinema which we booked for my 70th birthday evening was so special and easy as we did not have to go out of the hotel grounds. Highly recommended.
Source: tripadvisor.co.uk
In October 2017, elizasflowers said about Fermain Valley Hotel
We stayed at the Fermain Valley Hotel from October 12 - 23rd. From the moment we entered our beautiful Platinum Room (28) we had total peace. Badly required. Day to day operations at this elegant hotel are totally seamless. Brilliant teamwork and helpful staff ensure that your stay runs exactly as it should. We had a beautiful view of Fermain Bay and we were able to sit and gaze out from our room and we found that space of peace and tranquility absolutely priceless. The food is excellent, from the breakfast, throughout the day, if required (and it was not very often), to the evening meals. We stayed during the Islands' Tennerfest, and their menu is excellent, affording a choice of food that was beautifully served, and plentiful. We did not venture into the other eatery available at the Hotel, we had booked ahead and sat at a window seat every evening, and at every single meal we were greeted with a friendly smile and happy service. The pool is fantastic, warm, and changing facilities are spotless as is the rest of the Hotel. We availed ourselves of the private Cinema too, twice actually, as the weather got rather blustery during Storm Brian, and again, nothing was too much trouble and we enjoyed a couple of afternoons there. At very short notice we had to stay on two extra days because of the storm and lack of boats leaving the Island but were kept fully updated by Sabine who was our booking agent, and the Hotel made our room available for the extra time. Such a beautiful old house too, rich in its history, some of it not very happy and Gavin was happy to give us his research into the History of the House which was also used during the Occupation of the Island. Thank you to everybody at the Fermain Valley Hotel.
Source: tripadvisor.co.uk
In November 2017, Susan D said about Fermain Valley Hotel
A wonderful family run hotel. Well furnished, efficiently run with friendly, welcoming staff. Food is excellent and the tearoom is very good with wonderful cakes, scones and coffee/tea. Would recommend it.
Source: tripadvisor.co.uk
In November 2017, Bex said about Fermain Valley Hotel
From the moment that we were welcomed into the hotel and shown to our beautiful Gold room by Gavin, we were impressed by the service and this only continued throughout our 3 night stay.
The Ocean Bar is a lovely place to sit and have a drink before a meal, and a lovely place to have a meal in the evening.
The Rock Garden food was absolutely divine, beautifully presented and very tasty.
The walk down to the bay is VERY steep, but worth it when you get there. Just note that during the winter months the cafe at the bottom is only open at weekends.
Throughout the stay, we were very impressed by all of the staff, in particular Ethan and Uli. They could not help us enough and made sure that our stay was homely as well as upholding a very high standard!
I don’t see at all why this hotel isn’t rated as 5* as we do not have one complaint about our stay and we will definitely be returning in the future.
Thank you for a brilliant holiday!
The Ocean Bar is a lovely place to sit and have a drink before a meal, and a lovely place to have a meal in the evening.
The Rock Garden food was absolutely divine, beautifully presented and very tasty.
The walk down to the bay is VERY steep, but worth it when you get there. Just note that during the winter months the cafe at the bottom is only open at weekends.
Throughout the stay, we were very impressed by all of the staff, in particular Ethan and Uli. They could not help us enough and made sure that our stay was homely as well as upholding a very high standard!
I don’t see at all why this hotel isn’t rated as 5* as we do not have one complaint about our stay and we will definitely be returning in the future.
Thank you for a brilliant holiday!
Source: tripadvisor.co.uk
In November 2017, davegB8046YD said about Fermain Valley Hotel
It’s not often that a hotel lives up to the expectations created by their own marketing literature / website, but Fermain Valley Hotel is one of those rare exceptions which does this and more!
A wonderful position overlooking the valley down to the sea; great food, superbly appointed rooms (we had the ‘Gold’ rooms with balcony), very comfortable beds and exceptional service delivered by friendly and helpful staff. The extra touches, including the complimentary mini bus service and decanter of sherry in your room, just add to the delights of this hotel: I cannot recommend it highly enough.
Thank you Gavin and all your staff for a wonderful stay; we shall certainly return!
A wonderful position overlooking the valley down to the sea; great food, superbly appointed rooms (we had the ‘Gold’ rooms with balcony), very comfortable beds and exceptional service delivered by friendly and helpful staff. The extra touches, including the complimentary mini bus service and decanter of sherry in your room, just add to the delights of this hotel: I cannot recommend it highly enough.
Thank you Gavin and all your staff for a wonderful stay; we shall certainly return!
Source: tripadvisor.co.uk
In November 2017, Lyn V said about Fermain Valley Hotel
this hotel and its staff are all top class,!
superb throughout. from front of house to handyman, not to mention how fab the invisible cleaner of my room was.
Nothing is / was too much trouble for any of the staff.
i highly recommend this hotel to anyone.
superb throughout. from front of house to handyman, not to mention how fab the invisible cleaner of my room was.
Nothing is / was too much trouble for any of the staff.
i highly recommend this hotel to anyone.
Source: tripadvisor.co.uk
In November 2017, Chris M said about Fermain Valley Hotel
Had the opportunity to stay overnight here while on the island for business. Got to the hotel late but welcomed and shown to the room in the annex. Little walk to the main hotel through the gardens which was fine. But perhaps. It so nice if it’s raining!
Food in the ocean restaurant was very high quality and good value.
A good sleep and awoken to the sunrise
Food in the ocean restaurant was very high quality and good value.
A good sleep and awoken to the sunrise
Source: tripadvisor.co.uk
In December 2017, JonnyBerlin said about Fermain Valley Hotel
Pleasant surroundings in the restaurant over looking the terrace. The menu selection is not huge but quite varied. Had the chicken which was nice.... The service was pleasant........that's it really....nice and pleasant restaurant.....but there are better options at this hotel
Source: tripadvisor.co.uk