Local Reviews
In October 2013, Iyul said about Fermain Valley Hotel
The hotel was very comfortable and breakfast provided an excellent range of fruits, cereals, yoghurts and cooked breakfast selection. We dined in the restaurant in the evening, on two occasions and the food and service were excellent.
The staff, generally, were very helpful; although one particular evening when we requested to use the courtesy bus to travel into town, there seemed to be some confusion on whether it was in operation. We were told it was not running that evening, only to follow it to the exact same restaurant we were visiting. It contained only one passenger, there were three in our party and the bus can comfortably carry eight. Ordinarily, not a huge problem, but we were celebrating my husband's 50th birthday and this seemed a little unfair.
We did discuss it with the reception staff to be told that it only became available at the last moment, however, when we discussed it with the driver, he reported he was due to work until 11 pm that evening and was not aware of any difficulties with the bus running. Hmmm.
Another issue we had with our room was being woken on most weekday mornings by the delivery driver from a local food firm. We understood that these deliveries needed to be performed, but having the "clanking" sound of a trolley being dragged up and down the stairs at 8 am, right outside our room, was not conducive to a relaxing break !
We discussed this with the reception staff, who, in all fairness, promptly contacted the firm to demand that their staff were a little quieter in the mornings, however it didn't seem to make much difference.
Although I appear to be moaning (!) we did enjoy our stay at the Fermaine Valley. The staff in the bars and dining areas were very helpful and friendly and were only too happy to provide the little extra services we requested. Namely, having cheese and wine in our room on the evening of our Wedding Anniversary.
All in all, a very nice hotel and we are considering returning next year, when it is my mother-in-laws 70th birthday, however we will be selecting a sea view room !
The staff, generally, were very helpful; although one particular evening when we requested to use the courtesy bus to travel into town, there seemed to be some confusion on whether it was in operation. We were told it was not running that evening, only to follow it to the exact same restaurant we were visiting. It contained only one passenger, there were three in our party and the bus can comfortably carry eight. Ordinarily, not a huge problem, but we were celebrating my husband's 50th birthday and this seemed a little unfair.
We did discuss it with the reception staff to be told that it only became available at the last moment, however, when we discussed it with the driver, he reported he was due to work until 11 pm that evening and was not aware of any difficulties with the bus running. Hmmm.
Another issue we had with our room was being woken on most weekday mornings by the delivery driver from a local food firm. We understood that these deliveries needed to be performed, but having the "clanking" sound of a trolley being dragged up and down the stairs at 8 am, right outside our room, was not conducive to a relaxing break !
We discussed this with the reception staff, who, in all fairness, promptly contacted the firm to demand that their staff were a little quieter in the mornings, however it didn't seem to make much difference.
Although I appear to be moaning (!) we did enjoy our stay at the Fermaine Valley. The staff in the bars and dining areas were very helpful and friendly and were only too happy to provide the little extra services we requested. Namely, having cheese and wine in our room on the evening of our Wedding Anniversary.
All in all, a very nice hotel and we are considering returning next year, when it is my mother-in-laws 70th birthday, however we will be selecting a sea view room !
Source: tripadvisor.co.uk
In October 2013, Martyn F said about Fermain Valley Hotel
My wife and I have just returned from our very first visit to Guernsey and we were delighted to find the Fermain Valley Hotel an excellent venue. We found the staff very friendly and helpful(they even offered to repair my wife's holdall which had been split on the journey to Guernsey and a good job they made of it as well!)
Unknown to us before we arrived was that our trip coincided with the annual 'Tennerfest' and consequently saw no reason to leave the hotel for evening meals - the food was excellent.
We were accommodated in a Gold Room at the front of the hotel with a wonderful view down the valley to the sea.
All in all we have no hesitation in recommending the Fermain Valley and have every intention of visiting again as soon as we are able.
Unknown to us before we arrived was that our trip coincided with the annual 'Tennerfest' and consequently saw no reason to leave the hotel for evening meals - the food was excellent.
We were accommodated in a Gold Room at the front of the hotel with a wonderful view down the valley to the sea.
All in all we have no hesitation in recommending the Fermain Valley and have every intention of visiting again as soon as we are able.
Source: tripadvisor.co.uk
In October 2013, Scott092012 said about Fermain Valley Hotel
I would highly recommend the Fermain Valley Hotel. Is very quite, clean, and the staff is friendly and professional. An useful and free taxi service is provided to the guests.
The breakfast is excellent.
The view of the hotel is amazing.
The breakfast is excellent.
The view of the hotel is amazing.
Source: tripadvisor.co.uk
In October 2013, 30jem111 said about Fermain Valley Hotel
We have just returned from a three day break at the Fermain Valley Hotel to say it was good is a understatement it was fantastic all the staff were excellent and the manager Robert was very friendly. we dined at the hotel all evenings and the food was fantastic all in all a very good break would have no hessatation in returning again but would rather fly next time than use the condor as we had a bit of a bumpy ride back still that was our mistake and nothing to do with the hotel.
Source: tripadvisor.co.uk
In October 2013, RayR546 said about Fermain Valley Hotel
I recently stayed at the Fermain Valley Hotel on a quick trip and found the whole experience excellent
The food was very good, service excellent! you can always see when great teams are working together! the manager took off his jacket, cleared plates and served at peak times and he and his staff had a word for everyone.
The walk from the hotel down the valley to the sea was delightful! not too strenuous for a 70 year Old taking ten minutes to get back up a steepish incline The beach area was idyllic with a lovely cafe but it does close for winter.
The room was clean and well appointed so all in all my type of hotel.
I cannot wait to take my wife back for a few days and explore this lovely Island
The food was very good, service excellent! you can always see when great teams are working together! the manager took off his jacket, cleared plates and served at peak times and he and his staff had a word for everyone.
The walk from the hotel down the valley to the sea was delightful! not too strenuous for a 70 year Old taking ten minutes to get back up a steepish incline The beach area was idyllic with a lovely cafe but it does close for winter.
The room was clean and well appointed so all in all my type of hotel.
I cannot wait to take my wife back for a few days and explore this lovely Island
Source: tripadvisor.co.uk
In October 2013, 119anne said about Fermain Valley Hotel
just spent 4 nights here with my elderly mother. very nice hotel but not particularly friendly for lesser abled people. We had rooms in the main hotel which were very nice and comfortable and extremely clean. Not sure what the rooms are like in the annex (the venue).
We were there during the 'Tennerfest' so food extremely good value.
We were there during the 'Tennerfest' so food extremely good value.
Source: tripadvisor.co.uk
In November 2013, sharons2941971 said about Fermain Valley Hotel
We have just spent four nights at this lovely hotel, the staff were friendly and helpful, the room we stayed in was very big, clean and very well equiped. The breakfast was excellent, a good choice of cooked plus continental, fruit and yoghurt. We were there during the Tennerfest and ate in both resturants but particularly liked the Rock Garden as it was a more casual atmosphere and the waiter there, Tom, was particularly good, remembering that it was our anniversary when we ate there for the second time so he put a flower on our table. We didn't use the hotels bus as the only time we wanted it, for our return to the airport, it was unavalible, but the bus stop is just at the top of the road, with a good service, and the walk in to town is very pleasant, although I wouldn't want to walk back up the hill. The only thing, and this wasn't a problem for me as I had read previous reviews and went prepared, was the hotel being on the flight path, I came armed with earplugs and was not disturbed at all, just a tip.
I would highly recommend this hotel and wouldn't hesitate in booking if we were to come again.
I would highly recommend this hotel and wouldn't hesitate in booking if we were to come again.
Source: tripadvisor.co.uk
In November 2013, clementonos said about Fermain Valley Hotel
We recently stayed in the fermain valley hotel, I and my wife enjoyed the duration of our stay in this clean,spacious,modern facility,and well organised hotel. Although it was a short walk to the annex called VENUE were our big clean was located. We did enjoy the fresh air and looking at the beautiful trees while walking up the hill to our room. we will definitely come back to this hotel.
The staffs were excellent,particularly the guys at the reception. And also the guy that drove us to the museum/art gallery. We also enjoyed the Tennerfest meals.
We look forward to coming back to this excellent hotel in the summer.
A must recommend to people any day,any time.
The staffs were excellent,particularly the guys at the reception. And also the guy that drove us to the museum/art gallery. We also enjoyed the Tennerfest meals.
We look forward to coming back to this excellent hotel in the summer.
A must recommend to people any day,any time.
Source: tripadvisor.co.uk
In November 2013, sandyworthing said about Fermain Valley Hotel
My husband and I have just come home after a four night stay in this wonderful hotel. It was 5* plus on everything. The room was fantastic lots of little extras like sherry, fruit and bottle water in the room and lots of coffee tea chocolate drinks which were refreshed every day. The hotel had a warm and cosy atmosphere. The staff were all very very pleasant and nothing was to much trouble for them. The breakfast was very good and plentiful - lots of very nice things and varied.
The tennerfest was such good value lovely 3 course meals for only £12.50. It was just the break we were hoping for after such a busy year. WE CAN NOT WAIT TO GO BACK AGAIN. THANK YOU EVERY ONE THAT MADE OUR LITTLE BREAK SO PERFECT.
SANDRA & ROBIN MORRISS
The tennerfest was such good value lovely 3 course meals for only £12.50. It was just the break we were hoping for after such a busy year. WE CAN NOT WAIT TO GO BACK AGAIN. THANK YOU EVERY ONE THAT MADE OUR LITTLE BREAK SO PERFECT.
SANDRA & ROBIN MORRISS
Source: tripadvisor.co.uk
In November 2013, gralaine said about Fermain Valley Hotel
We had a great 4 day break in Guernsey, first time for us, went with a couple of friends, and this hotel certainly stands up to its reputation. The staff were very attentive,the reception manager was more than helpful and nothing to much trouble, the room was spacious and the sherry and fruit a nice touch, we ate in the hotel every night, and the restaurant staff were excellent, nothing bad to say. Check out the gardens very nice.
Source: tripadvisor.co.uk