Local Reviews
In August 2014, John C said about Fermain Valley Hotel
We have just returned from a short break at this hotel. As this was a special wedding anniversary for us we tried to make sure that everything was right. beforehand by phoning the hotel to confirm the check in time. Nevertheless when we arrived at 11.30am we were told our room would not be ready until 2.00pm Unfortunately the room was not ready by this time and we did become a little frustrated when we observed other couples checking in after our arrival and being shown to their rooms. We eventually gained access to our room ( room 26) at approx 2.30pm and whilst the view from the bedroom window was stunning, the stains on the carpet were a big let down for us. To be fair when we informed Gavin, the manager, he arranged for the carpet to be cleaned immediately but we really did not expect a four star hotel to rely on their customers to inform them of cleanliness issues.
On the plus side the rest of the room was spotless and the bed very comfortable. There were nice touches with the fresh fruit, the sherry and the small box of fudge. The public areas in the hotel were also beautiful with two very comfy lounges with the bonus of a library.
We ate in the Ocean restaurant on a couple of occasions and also had a bar meal. Unfortunately we did not feel there was much choice on the menu and little or no vegetables were served with the meals. We also found the majority of staff in the restaurant to be rather stand offish but again on the plus side we did not have to wait too long for our meals to be served.
The hotel itself is situated down a single track lane and vehicle access can be a little problematic at busy times.
On the plus side the rest of the room was spotless and the bed very comfortable. There were nice touches with the fresh fruit, the sherry and the small box of fudge. The public areas in the hotel were also beautiful with two very comfy lounges with the bonus of a library.
We ate in the Ocean restaurant on a couple of occasions and also had a bar meal. Unfortunately we did not feel there was much choice on the menu and little or no vegetables were served with the meals. We also found the majority of staff in the restaurant to be rather stand offish but again on the plus side we did not have to wait too long for our meals to be served.
The hotel itself is situated down a single track lane and vehicle access can be a little problematic at busy times.
Source: tripadvisor.co.uk
In August 2014, jaglongstaff said about Fermain Valley Hotel
Stayed last year - excellent. My rating would be good - but not allowed to rate that above.This year let down by food and waiter service. There were technical problems in the kitchen - took 4 days to repair. This meant reduced choice of food. Menu not varied enough on daily basis. Unclear on menu of choice of veg. On two occasions my wife ordered fish which arrived lukewarm and without veg - we were compensated in full though. On another occasion veg was ordered but not brought to us until 10 mins through meal. My order for breakfast was wrong on 4 occasions. One waitress really struggled to understand English. Encouraged on menu to enquire about "specials" but usually consisted of 1 choice! On one occasion one meal offered, but they had run out of fish! No vegetarian option on menu.
Really nice hotel though - very clean and excellent service by housemaid. Apart from some dining staff, all really helpful and friendly. The manager is great - a good listener and very keen to ensure your stay is a good one.
We would return, but would expect better food and a more varied menu on a daily basis with more detail as to what exactly comes with the meal.
Very, very beautiful Island.
Really nice hotel though - very clean and excellent service by housemaid. Apart from some dining staff, all really helpful and friendly. The manager is great - a good listener and very keen to ensure your stay is a good one.
We would return, but would expect better food and a more varied menu on a daily basis with more detail as to what exactly comes with the meal.
Very, very beautiful Island.
Source: tripadvisor.co.uk
In August 2014, Kathlyn P said about Fermain Valley Hotel
We stayed here just for one night before taking up our other accommodation for our holiday. In a previous life as the Favorita we had stayed here for two weeks over a 20year period .
Beautiful refurbishment to the hotel without losing its character. Fantastic service from the manager, Robert Steen.
We ate in the Ocean Restaurant on the night and the food and value was excellent. We also went back later in the holiday with friends to eat in the Rock Garden and that was excellent value and service too..
Obviously this is top quality and top price accommodation - you get what you pay for!
Beautiful refurbishment to the hotel without losing its character. Fantastic service from the manager, Robert Steen.
We ate in the Ocean Restaurant on the night and the food and value was excellent. We also went back later in the holiday with friends to eat in the Rock Garden and that was excellent value and service too..
Obviously this is top quality and top price accommodation - you get what you pay for!
Source: tripadvisor.co.uk
In September 2014, SJAHantsUK said about Fermain Valley Hotel
I am rarely happy when arriving at an hotel, particularly, it seems, fairly expensive ones!
I usually want to change rooms and things go downhill from there.
On arriving at the fremain valley we were bowled over by the view. Check in was painless and our room was spectacular. Huge, beautifully decorated and with that view. The bed was very comfortable, the bath towels just the right size and with lovely bathroom products.
The hotel is situated at the top of a valley and it is an easy walk down to a beach and beach bar
There is some aircraft noise but that is impossible to change and they are hardly jumbo jets
I usually want to change rooms and things go downhill from there.
On arriving at the fremain valley we were bowled over by the view. Check in was painless and our room was spectacular. Huge, beautifully decorated and with that view. The bed was very comfortable, the bath towels just the right size and with lovely bathroom products.
The hotel is situated at the top of a valley and it is an easy walk down to a beach and beach bar
There is some aircraft noise but that is impossible to change and they are hardly jumbo jets
Source: tripadvisor.co.uk
In September 2014, Ace2814 said about Fermain Valley Hotel
We spent four days at the hotel. The welcome and service were excellent from arrival to departure. All the staff were so friendly and helpful. We had wonderful food in the Ocean restaurant. The Rock restaurant is open in the evenings from Tuesday to Saturday. It is advisable to book a table at both restaurants as they are fraternised by locals as well as guests of the hotel. if you are a steak eater then the Rock is for you. The hotel has free Wifi but it is being upgraded as some areas of the hotel it is impossible to connect. This is not a hotel for young children because of the steep steps and path to the beach. There is free car transport from the hotel to St Peter Port but pre book with reception as it is used regularly by hotel guests. A very relaxing and comfortable few days.
Source: tripadvisor.co.uk
In September 2014, Mark L said about Fermain Valley Hotel
Have just returned from enjoying a wonderful 3 night stay at this lovely hotel. It was my gorgeous girlfriend, s first visit to the island and from the moment we stepped into the reception on Thursday afternoon to leaving Sunday we both can, t fault anything from the staff, room, food to the view from the terrace/balcony. Ended Saturday evening with a birthday cake being brought to the table for me which with girlfriend,s help and hotels assistance it was all organised. Can't wait both of us to come back again soon
Source: tripadvisor.co.uk
In September 2014, Diane C said about Fermain Valley Hotel
Once again we have stayed here in this lovely hotel. Beautiful and clean, I can vouch that the maids do a brilliant job as I was laid up for three days with a bad back, I watched them clean the room and they did a brilliant job, so unfortunately I wasn't firing on all cylinders unlike the Harley Fat Bay that was (private joke) Tony was in the car park so just saw you. Robert and his crew do a fabulous job, the staff are all friendly and very polite, and my comments haven't changed since last years review. A lovely hotel to stay in, and anyone who says different isn't on the same planet as us.
Best wishes to you all at Feirmain and hopefully we will see you again the spring.
Best wishes to you all at Feirmain and hopefully we will see you again the spring.
Source: tripadvisor.co.uk
In September 2014, Werner S said about Fermain Valley Hotel
we have been the first time on this island. it was great, and the fairman valley hotel is a very nice hotel well situated to the coast and to st.peter. the personal was very friendly and nice, especially the steakhouse rock garden was our favorite.
Source: tripadvisor.co.uk
In September 2014, lauren_856 said about Fermain Valley Hotel
Very impressed with Fermain Valley Hotel and would visit again.
Really good restaurants within the hotel itself ,where it felt you were in a restaurant in town with a nice atmosphere.
Rooms are comfortable. Had a Silver Room on the top floor as unfortunately all other rooms were taken at time of booking but was of good standard even without a view. You have a great one when you have breakfast,lunch or dinner.....
Fermain has lovely well kept gardens and there is a pretty beach right at the end of it with a further short walk.
Service was good overall - just a couple of things to mention that could be improved maybe? no outdoor shoes in the pool area and no access for people having business lunch parties outside where they can go and sit on their phones where people are swimming. Pool area we thought was for quiet and also it compromises cleanliness when you can come and go in outdoor shoes and use the toilets from the outside instead of walking just a little further into toilet in reception area.
A great touch having a shuttle service at the hotel and it's those little touches that encourage people to return.
Really good restaurants within the hotel itself ,where it felt you were in a restaurant in town with a nice atmosphere.
Rooms are comfortable. Had a Silver Room on the top floor as unfortunately all other rooms were taken at time of booking but was of good standard even without a view. You have a great one when you have breakfast,lunch or dinner.....
Fermain has lovely well kept gardens and there is a pretty beach right at the end of it with a further short walk.
Service was good overall - just a couple of things to mention that could be improved maybe? no outdoor shoes in the pool area and no access for people having business lunch parties outside where they can go and sit on their phones where people are swimming. Pool area we thought was for quiet and also it compromises cleanliness when you can come and go in outdoor shoes and use the toilets from the outside instead of walking just a little further into toilet in reception area.
A great touch having a shuttle service at the hotel and it's those little touches that encourage people to return.
Source: tripadvisor.co.uk
In September 2014, Pixybelle said about Fermain Valley Hotel
Came here for a 70th birthday surprise for my dad. We couldn't fault the rooms, all are beautifully appointed some with balconies, each are provided with complimentary sherry and plenty of tea and coffee. The customer service is top notch and they even provise a shuttle service from the airport which is a short ride away. Down the hill from the hotel is Fermain Bay where we had a paddle in the sea and a drink at the cafe, the food looks good there too. It's a nice stroll into St Peter Port where there are nice restaurants and lots of shops. If you want a trip round the island you can get on the bus for £1 which gives you a good idea of what else is available in the vicinity. The hotel restaurant is also very good, there was 10 of us eating on the Saturday night and we were well catered for with a varied menu. We had a morning swim both mornings before breakfast and had a swim and sauna on Saturday afternoon. Both evenings we were able to use one of the lounge areas to have coffee and liqueurs before bed. I can't praise this place enough and can't wait to go back there again.
Source: tripadvisor.co.uk