Local Reviews
In August 2015, barrybus said about Old Government House Hotel & Spa
We stayed at this hotel for a weekend at the end of July to celebrate our Ruby Wedding Anniversary. On arrival we had been upgraded to a suite which was a very nice gesture and the room was lovely. Unfortunately the service we received on this occasion was nothing like the service we had experienced on a previous visit.
The service at dinner on the Saturday night was incredibly slow and the end of the meal when we were presented with the bill to sign it was incorrect. The second night the service was better and we did get a glass of complimentary champagne. It did take three attempts to get our bill correct at the end of the evening though.
On the final morning we sat at a table for breakfast, went up to the buffet and returned to find some other couple sitting at our table. We just politely found another table to sit at, but this should never have happened.
The hotel management are aware of our thoughts on the service and have offered us a complimentary dinner if we visit again.
I would still recommend the hotel to other people because it is a lovely hotel with fine furnishings and is beautifully maintained. I think perhaps we were just unlucky but for a special wedding anniversary the whole experience did not feel special, especially after reading other peoples reviews on their special occasions.
The service at dinner on the Saturday night was incredibly slow and the end of the meal when we were presented with the bill to sign it was incorrect. The second night the service was better and we did get a glass of complimentary champagne. It did take three attempts to get our bill correct at the end of the evening though.
On the final morning we sat at a table for breakfast, went up to the buffet and returned to find some other couple sitting at our table. We just politely found another table to sit at, but this should never have happened.
The hotel management are aware of our thoughts on the service and have offered us a complimentary dinner if we visit again.
I would still recommend the hotel to other people because it is a lovely hotel with fine furnishings and is beautifully maintained. I think perhaps we were just unlucky but for a special wedding anniversary the whole experience did not feel special, especially after reading other peoples reviews on their special occasions.
Source: tripadvisor.co.uk
In August 2015, timmo31 said about Old Government House Hotel & Spa
Probably the best hotel in Guernsey. Its location is perfect for the town centre and the harbour.
It has a great range of restaurants and a super spa adjacent to the main hotel.
The rooms are lavishly fitted out some with fantastic views of the harbour and surrounding islands.
Highly recommended for pleasure or business.
It has a great range of restaurants and a super spa adjacent to the main hotel.
The rooms are lavishly fitted out some with fantastic views of the harbour and surrounding islands.
Highly recommended for pleasure or business.
Source: tripadvisor.co.uk
In August 2015, Dawn L said about Old Government House Hotel & Spa
Definitely one of the best 5 star hotels we have stayed in! We spent a week here.
Breakfasts and dinners are excellent.We especially enjoyed hearing the pianist in the
restaurant in the evening. All of the staff were polite and helpful, particularly Maria and Daniel on reception and Sara for manicure and massage.The heated outdoor
swimming pool is fabulous!. We could not find fault with anything during our stay.
We are looking forward to our next visit!
Breakfasts and dinners are excellent.We especially enjoyed hearing the pianist in the
restaurant in the evening. All of the staff were polite and helpful, particularly Maria and Daniel on reception and Sara for manicure and massage.The heated outdoor
swimming pool is fabulous!. We could not find fault with anything during our stay.
We are looking forward to our next visit!
Source: tripadvisor.co.uk
In August 2015, geoff s said about Old Government House Hotel & Spa
3 night stay in a lovely hotel some exceptional staff who really made you feel good as well as magnificent curry on 1st night even if the service was extremely slow that night. Highly recommended for anyone visiting Guernsey. Wonderful spaces in which to sit and relax and fabulous breakfasts
Source: tripadvisor.co.uk
In August 2015, grannienette said about Old Government House Hotel & Spa
Wow what an amazing hotel. You can spend hours exploring this great old hotel. There are different rooms to be found upstairs and down.
Rooms a loverly and well looked after we found everything used was replaced with out asking.Rooms had jug,coffee,tea making and great biscuits
Breakfast everything you could want other meals excellent must say my steak sandwich was one of the best I have had
Rooms a loverly and well looked after we found everything used was replaced with out asking.Rooms had jug,coffee,tea making and great biscuits
Breakfast everything you could want other meals excellent must say my steak sandwich was one of the best I have had
Source: tripadvisor.co.uk
In August 2015, Claude G said about Old Government House Hotel & Spa
The quality of service at the OGH is just amazing, the staff is friendly and always try to anticipate your needs in a non-intrusive way.
With the booking confirmation I received a form to write our preferences for the room (pillows, need a DVD player etc...). It turned out that my daughter had brought some DVDs and I hadn't requested a DVD player, I called the concierge to ask if we still could have one, not only it was installed in the room 10mn later but the concierge sent us complementary pop corn.
The Brasserie restaurant serves very good food and the bar has an immense choice of fine alcohol.
We will go back.
With the booking confirmation I received a form to write our preferences for the room (pillows, need a DVD player etc...). It turned out that my daughter had brought some DVDs and I hadn't requested a DVD player, I called the concierge to ask if we still could have one, not only it was installed in the room 10mn later but the concierge sent us complementary pop corn.
The Brasserie restaurant serves very good food and the bar has an immense choice of fine alcohol.
We will go back.
Source: tripadvisor.co.uk
In August 2015, Magslu said about Old Government House Hotel & Spa
We have just returned from a weekend at The OGH for our 30th Wedding Anniversary. From the moment we were picked up from the airport, to the moment we dropped off, we were treated with courtesy and kindness. Nothing was too much trouble and the staff, from reception to the young boys who looked after us at the pool were charming and attentive.
We enjoyed wonderful food, from the delicious breakfast to terrific sandwiches in The Crown Tavern and a memorable dinner in The Brasserie.The morning of our Anniversary we had a really special champagne breakfast and as a surprise they even cooked my husband's favorite deviled kidneys.
We were really sad to leave and cannot thank them enough for making our anniversary so memorable.
We enjoyed wonderful food, from the delicious breakfast to terrific sandwiches in The Crown Tavern and a memorable dinner in The Brasserie.The morning of our Anniversary we had a really special champagne breakfast and as a surprise they even cooked my husband's favorite deviled kidneys.
We were really sad to leave and cannot thank them enough for making our anniversary so memorable.
Source: tripadvisor.co.uk
In August 2015, Tania W said about Old Government House Hotel & Spa
Just leaving Guernsey and Old Government Hotel where we have enjoyed a luxurious week. Everything about it from start to finish was excellent. The staff are excellent, nothing was too much trouble. The food superb, breakfast a relaxed leisurely affair with an excellent choice of foods. The facilities were fantastic and we enjoyed using the gym, the spa and the pool where the staff were extremely attentive and very helpful. The whole experience is highly recommended.
Source: tripadvisor.co.uk
In August 2015, Ian D said about Old Government House Hotel & Spa
This hotel is an experience and a real 5 star unlike some which purport to be. The initial welcome was friendly but professional. I liked the way one could easily talk to staff. No member of staff passed us without acknowledging us. Personally, I like that. We were 4 couples and all had great rooms. The hotel is a maze of corridors and due to its age they are several bedrooms up lots of stairs. This was fine for us although I did feel a little sorry for the porters when carrying luggage. If you need a room without stairs to climb, I have been assured by management that there are some reachable by lift so do not let this put you off a great experience.
The facilities at the hotel are great- spa, outdoor swimming pool in beautiful surroundings, several bars and dining areas. During the afternoons it was lovely to see so many people ( not necessarily staying guests) taking afternoon tea. Looked delicious. Breakfast was too. We would most certainly recommend this hotel without reservation and hope one day to return.
The facilities at the hotel are great- spa, outdoor swimming pool in beautiful surroundings, several bars and dining areas. During the afternoons it was lovely to see so many people ( not necessarily staying guests) taking afternoon tea. Looked delicious. Breakfast was too. We would most certainly recommend this hotel without reservation and hope one day to return.
Source: tripadvisor.co.uk
In August 2015, dunlak said about Old Government House Hotel & Spa
A brief visit to Guernsey lead us to the OGH and exactly the break we needed. This is a proper 5 star hotel, luxurious, relaxed and welcoming. The food in both the Curry Room and the Brasserie was exceptional, whilst the fabulaous breakfast kept me happy well into the day. A special mention for Paul on the piano is required for the way he added to the evening atmosphere - thank you Paul.
Thank you too to all the staff who made our stay a memorable one, but certainly not our last at this great hotel.
Thank you too to all the staff who made our stay a memorable one, but certainly not our last at this great hotel.
Source: tripadvisor.co.uk