Local Reviews
In August 2014, cambridgetravller said about Fermain Valley Hotel
First, the gold rooms are not the only ones with a balcony. We had a platinum, which was large and a balcony directly overlooking the bay. Whereas, to me if the gold rooms were not in the right position, you would not see the bay and they are a lot smaller that is why they are cheaper.
We ate in the Ocean restaurant our first night from a la carte menu, so food was very good even though service slap dash. Surprisingly no bread supplied on the table and was told we could have some but it is not standard to offer, very strange! We ate out the remainder of our time, as Guerney has so much to offer in the way of lovely restaurants. Breakfast was hit and miss but quite a good choice.
Our room was very hot and stuffy which the management knew about as we brought it to their attention straightaway. A fan had been supplied which did not really help. Apparently, it was to do with the warm weather Guernsey was having, but by looking at previous reviews, this is not the first time Guernsey has had the sun, thus making the rooms very uncomfortable in the past also! The management are looking at getting air con units in, so there must have been many complaints. TLC was needed in our room 27, again this has been brought to the attention of the management so we will not go into any detail as they know the problems.
The few times we tried to use the courtesy bus, it was unavailable, even though when we returned to the hotel it was parked up, unused. So take that service with a pinch of salt. You can definitely use it for the airport run.
The walk to St Peter Port from the hotel is approx 40 minutes but not for those with difficulty in walking as it is up and down hill, breathtaking as it is.
The hotel is right in the flight path, so be prepared for the odd plane overhead. Some reviewers have been going over the top regarding the plane noise but they were not going over every 10 minutes!
Finally, I must compliment Lukas, the airport driver and Daniel on the front desk. What excellent customer service given by both of them and perfect gentlemen.
We shall not be returning to this hotel.
We ate in the Ocean restaurant our first night from a la carte menu, so food was very good even though service slap dash. Surprisingly no bread supplied on the table and was told we could have some but it is not standard to offer, very strange! We ate out the remainder of our time, as Guerney has so much to offer in the way of lovely restaurants. Breakfast was hit and miss but quite a good choice.
Our room was very hot and stuffy which the management knew about as we brought it to their attention straightaway. A fan had been supplied which did not really help. Apparently, it was to do with the warm weather Guernsey was having, but by looking at previous reviews, this is not the first time Guernsey has had the sun, thus making the rooms very uncomfortable in the past also! The management are looking at getting air con units in, so there must have been many complaints. TLC was needed in our room 27, again this has been brought to the attention of the management so we will not go into any detail as they know the problems.
The few times we tried to use the courtesy bus, it was unavailable, even though when we returned to the hotel it was parked up, unused. So take that service with a pinch of salt. You can definitely use it for the airport run.
The walk to St Peter Port from the hotel is approx 40 minutes but not for those with difficulty in walking as it is up and down hill, breathtaking as it is.
The hotel is right in the flight path, so be prepared for the odd plane overhead. Some reviewers have been going over the top regarding the plane noise but they were not going over every 10 minutes!
Finally, I must compliment Lukas, the airport driver and Daniel on the front desk. What excellent customer service given by both of them and perfect gentlemen.
We shall not be returning to this hotel.
Source: tripadvisor.co.uk
In August 2014, Alexawortley said about Fermain Valley Hotel
I had the pleasure to stay in this Hotel in February. We had originally planned to go in May however due to a family health issue the holiday had to be brought forward. This was done without any problem at all. The Hotel was absolutely superb as were the staff. The views of the ocean were breath taking. Food was delicious. Due to the bad weather our ferry was cancelled until the following day. We explained this to the hotel and they were wonderful. We stayed another night, I could easily have stayed a lot longer. I definitely plan to return to this hotel.
Source: tripadvisor.co.uk
In August 2014, thesheenapunk said about Fermain Valley Hotel
Wery hot room! The ventilation system was extremely loud, and the balcony door in our family room was straight above their popular restaurant Rock garden. You could also hear the planes pretty good from the room. A strange place to locate guests visiting with an infant.
The room was spacious and pretty, and except for the heat and noice, and the fact that the TV that was hanging wery "child-friendly" approxomately 60 cm from the floor, it was a good family room. Hotel staff was friendly. Hotel was clean. Breakfast good! Swimmingpool was ok. In need of a bit maintenance where the mosaiq was falling off the walls. Coach to the airport was excellent, and they provided a child seat for us.
All in all it was ok, but would not go back, as the price indikates that it should be a bit more than ok. Maybe it would be better in the winter...
The room was spacious and pretty, and except for the heat and noice, and the fact that the TV that was hanging wery "child-friendly" approxomately 60 cm from the floor, it was a good family room. Hotel staff was friendly. Hotel was clean. Breakfast good! Swimmingpool was ok. In need of a bit maintenance where the mosaiq was falling off the walls. Coach to the airport was excellent, and they provided a child seat for us.
All in all it was ok, but would not go back, as the price indikates that it should be a bit more than ok. Maybe it would be better in the winter...
Source: tripadvisor.co.uk
In August 2014, Victoria R said about Fermain Valley Hotel
Stayed here for 3 days to attend a friends wedding. The reception was also held at the wedding which made it extra convenient. We stayed in a gold room with a lovely balcony view. The room was lovely, and the little touches like the toiletries, sherry, bottled water and fruit really were the icing on the cake. The staff really go out of their way to help and nothing is too much trouble. They even provide a shuttle bus for residents. Lovely quiet beach about 20 mins walk from the hotel too. I wouldn't hesitate to return to this hotel if I visit guernsey again. I can surely say this is the best hotel I have ever stayed in!
Source: tripadvisor.co.uk
In August 2014, Tim D said about Fermain Valley Hotel
Stayed in the fermain valley with our 2 sons in the family room. overall a lovely experience with very attentive staff. However like other reviews there are a few annoying issues with the family room.
Namely noise and smoke from the bar below and noisey ineffective air con.
It also seemed to us that the restaurant staff were all either new or just uncooordinated. It took more than an hour to get our starter one night. The restaruant seemed in disarray this night while the restaurant manager was playing games on the computer in reception.
HOWEVER things got steadily better and by the end it was certainly living up to its star rating.
We would definitely return.
Namely noise and smoke from the bar below and noisey ineffective air con.
It also seemed to us that the restaurant staff were all either new or just uncooordinated. It took more than an hour to get our starter one night. The restaruant seemed in disarray this night while the restaurant manager was playing games on the computer in reception.
HOWEVER things got steadily better and by the end it was certainly living up to its star rating.
We would definitely return.
Source: tripadvisor.co.uk
In August 2014, 902Dean said about Fermain Valley Hotel
A luxury hotel distinguished by its first-rate staff who go to great efforts to make you feel welcome. We had a gold room with balcony overlooking the garden and with a sea view. The room, although a little 'tight' with the amount of furniture in it, was very comfortable. The hotel is older than some and lacked the multiplicity of power points that appear in establishments built more recently but was adequate in this respect. Great service and attention to detail. One could relax inside or outside on the serviced patio area. A choice of two restaurants with good food. A very peaceful location with a frequent bus service into St Peter Port for those without a car. We enjoyed the cliff walk into the town. Strongly recommended.
Source: tripadvisor.co.uk
In August 2014, Karen K said about Fermain Valley Hotel
We stayed at this hotel at the end of July for5 nights. We chose the hotel because of the idyllic setting- however are accommodation was in the Venue close to the main road and local tavern. The venue is a beautiful building with well presented rooms. Our room was a silver room and was smaller than we had expected. There were very well maintained gardens leading to the main hotel which was also well maintained. The Ocean restaurant served good quality fish dishes and the rock Garden( very popular with locals) served fabulous steaks. The terrace was a great place for breakfast and lunch. There was a short but very steep walk through the gardens to a small stoney beach. The beach cafe was superb and served alcoholic and non alcoholic beverages. There were also homemade savoury dishes and desserts. It was also accessible to visitors by boat or coastal paths. I would stay at this hotel again but would prefer a room facing the gardens or the sea!
Source: tripadvisor.co.uk
In August 2014, ClassAT said about Fermain Valley Hotel
We spent three nights at the hotel and wouldn't hesitate to return to it on a visit to the island in future. You can always find minutia to moan about but the main things are done well at Fermain Valley. The staff were friendly and attentive but unobtrusive. We were never kept waiting when being served our meals. The food was delicious and we liked the contrast of atmospheres between the Ocean and Rock Garden restaurants. The Rock Garden was a real surprise, hidden away on the first floor and offering an excellent selection of steaks. We also took meals from the Terrace Menu which we ate in one of the more informal areas. This menu is also available for room service and there is no charge for that service. We had a room with a balcony and wonderful valley and sea view. I would recommend such a room. The complimentary bottled water in the fridge and fudge to greet us was welcomed.
Addressing some of the concerns I've read. Having a pool available to use was preferable to having it closed for the touching up work that needs doing. Several times we had the pool to ourselves. The complimentary car service is often available, but if it's not there's a bus stop at the top of the road and a trip only costs £1. We walked to and from St Peter Port and thought the hotel was in a good position on the island. The walk back was a bIt of a challenge, but a useful way to work off various indulgences, one being the lemon cheesecake cocktail from the Rock Garden!
We enjoyed watching the planes when they went by, it didn't disturb us at all.
We felt that if you had any request, everything would be done within the realms of possibility to meet it.
We frequently stay in some of the most recommended hotels, there are some of those we wouldn't return to, but we would to this one. We had a really relaxing time.
Addressing some of the concerns I've read. Having a pool available to use was preferable to having it closed for the touching up work that needs doing. Several times we had the pool to ourselves. The complimentary car service is often available, but if it's not there's a bus stop at the top of the road and a trip only costs £1. We walked to and from St Peter Port and thought the hotel was in a good position on the island. The walk back was a bIt of a challenge, but a useful way to work off various indulgences, one being the lemon cheesecake cocktail from the Rock Garden!
We enjoyed watching the planes when they went by, it didn't disturb us at all.
We felt that if you had any request, everything would be done within the realms of possibility to meet it.
We frequently stay in some of the most recommended hotels, there are some of those we wouldn't return to, but we would to this one. We had a really relaxing time.
Source: tripadvisor.co.uk
In August 2014, pentargo said about Fermain Valley Hotel
As a regular visitor to Guernsey, my first stay at Farmain Valley may have just made it my favourite place to stay on the island. The hotel has four stars and you can expect a quality of stay and friendliness of staff that firmly reflects that.
The setting is fantastic, with the hotel on several levels facing down towards the beach - our room has a great view looking out to sea. In order to get from our room on the top level of accommodation down to the main body of the hotel is a couple of minutes walk through the beautifully laid out gardens - this might be worth bearing in mind if your mobility is not great as the path is somewhat steep, but for us it was a great way to start the day with a relaxing outdoor stroll down to breakfast. On the subject of which, the breakfast was the other star of the show - huge range of continental and cooked options; I opted for three different fish options on each of our three mornings there.
Our room was huge with a double bed plus sofa and table, plus plenty of room for our travelcot. Complimentary sparking water, fruit and sherry (!) were all nice touches. The facilities are good - we tried both restaurants and made full use of the pool, sauna and terrace. Apparently for the motivated you can walk down the valley to the beach should you wish.
The hotel is on the flight path for planes approaching the airport but unless you are very averse to noise this isn't too much of an issue as no large planes fly into Guernsey. It was warm enough for us to sleep with the windows open during our stay and we weren't disturbed at any time. Location-wise, it is generally in a fairly quiet area - maybe a 30 minute walk into St Peter POrt (uphill on the way back it should be noted). The Fermain Tavern pub is very close by and is decent for a couple of drinks should you wish to stay locally.
Overall, a great place to stay in Guernsey.
The setting is fantastic, with the hotel on several levels facing down towards the beach - our room has a great view looking out to sea. In order to get from our room on the top level of accommodation down to the main body of the hotel is a couple of minutes walk through the beautifully laid out gardens - this might be worth bearing in mind if your mobility is not great as the path is somewhat steep, but for us it was a great way to start the day with a relaxing outdoor stroll down to breakfast. On the subject of which, the breakfast was the other star of the show - huge range of continental and cooked options; I opted for three different fish options on each of our three mornings there.
Our room was huge with a double bed plus sofa and table, plus plenty of room for our travelcot. Complimentary sparking water, fruit and sherry (!) were all nice touches. The facilities are good - we tried both restaurants and made full use of the pool, sauna and terrace. Apparently for the motivated you can walk down the valley to the beach should you wish.
The hotel is on the flight path for planes approaching the airport but unless you are very averse to noise this isn't too much of an issue as no large planes fly into Guernsey. It was warm enough for us to sleep with the windows open during our stay and we weren't disturbed at any time. Location-wise, it is generally in a fairly quiet area - maybe a 30 minute walk into St Peter POrt (uphill on the way back it should be noted). The Fermain Tavern pub is very close by and is decent for a couple of drinks should you wish to stay locally.
Overall, a great place to stay in Guernsey.
Source: tripadvisor.co.uk
In August 2014, HughP765 said about Fermain Valley Hotel
We recently spent a week at this hotel and many aspects were very good including the breakfasts, the swimming pool and the politeness of the staff. The setting too is wonderful. However our room, number 22, fell short of what we were expecting being classed as a 'gold' room. It was very cramped and had a stained and tired looking carpet. Another point worth bearing in mind is that the hotel caters for a number of functions and on returning one evening both their car parks were full and we were redirected to an unlit one down the valley sharing it with what were presumably abandoned cars. Not really four star hotel treatment I suggest.
Source: tripadvisor.co.uk