Local Reviews
In September 2014, SunStreet said about Old Government House Hotel & Spa
We had a Deluxe Afternoon Tea here yesterday. It was superb. Large choice of tea to drink ( I had a keemum type, strong and gorgeous ), sandwiches, scones and cakes. We ate in the garden on a beautiful day which added to the enjoyment.
The only cake I wasn't too keen on was a red sponge which my friend said was Red Velvet, an American sponge. Not to my taste but everything else was. Thank you. OGH. Very, very pleasant staff as usual too.
The only cake I wasn't too keen on was a red sponge which my friend said was Red Velvet, an American sponge. Not to my taste but everything else was. Thank you. OGH. Very, very pleasant staff as usual too.
Source: tripadvisor.co.uk
In September 2014, Dawn A said about Old Government House Hotel & Spa
Our first visit to this marvellous hotel will not be our last. In fact we are planning on making this a place to return to two or three times a year. The service from making initial enquiries, to the warmest welcome on arrival, the care received in every department during our visit to our departure was beyond expectation. Every meal was a delight, the menu was imaginative. and the quality of the ingredients were first class. We thoroughly recommend this hotel to anyone who wants to be made to feel that they are a welcome guest for the whole of their stay. It is extremely difficult to choose members of staff to highlight for their service as each and everyone made us feel that nothing was too much trouble. But in fairness we would give a special mention to Ula in reservations, who was the one in patiently helped us get to the hotel despite bouts of illnesses which made us cancel our reservations twice.
Source: tripadvisor.co.uk
In September 2014, Jaceyd2014 said about Old Government House Hotel & Spa
Stayed for two nights here in a sea view room which was very spacious. Bed was very comfortable as we're the chairs. Would have liked some cushions for the balcony chairs but it was nice to have a small outside area. Ate in the Brasserie which was good. I had a crab salad to start which was huge but the other half had the scallops which was a very small portion even for a starter. We both had the rack of lamb for main which although very tasty local lamb was overcooked. We did make a point about this to the waiter who agreed that it was overcooked. Despite this we were charged full price for it, perhap a complimentary drink might have been a nice touch. Breakfast was good smoked salmon and scrambled eggs were delicious. I need to have gluten free food and the staff were knowledgeable and helpful with gluten free bread available at meals. The only strange thing was that we were given a voucher for complimentary drinks at the bar, double room you would have thought a drink each, no only one drink. It is a very comfortable hotel but that is what you are paying for and the staff are courteous and helpful. Would certainly look forward to staying again.
Source: tripadvisor.co.uk
In September 2014, Dorothy M said about Old Government House Hotel & Spa
The OGH Hotel was the best place I stayed on my recent tour of Scotland, Guernsey, and London.
Members of the staff were courteous and friendly at all times and extremely helpful, even remembering to bring a slice of lemon the second night I had the crab salad; my room was beautiful and spacious; the food at breakfast and dinner was fresh and delicious; the hotel's location is good for making small excursions on foot into town and to nearby attractions such as the Candie Gardens.
Members of the staff were courteous and friendly at all times and extremely helpful, even remembering to bring a slice of lemon the second night I had the crab salad; my room was beautiful and spacious; the food at breakfast and dinner was fresh and delicious; the hotel's location is good for making small excursions on foot into town and to nearby attractions such as the Candie Gardens.
Source: tripadvisor.co.uk
In September 2014, Andriel790 said about Old Government House Hotel & Spa
Spent four days on business ,and Two days with my wife the receptionist I found extremely helpful ,and should get an award from the Guernsey tourist board ,room was very clean and good size , I found the breakfast to much for me ,from the barman to the waitress I found them very friendly ,the brassiere I found compared to the over priced London Brassieres very good value ,my wife had the lamb which she found very over cooked ,and it did take a while to rectify ,I had to wait for my wife to receive her replacement lamb, it took a waitress a good Five minutes to realise I had stopped eating ,so my meal was replaced ,we did receive two glasses of wine.
As I was in Guernsey to buy property's , I will be staying in hotels ,will I be staying here yes ,for the food in the brassiere no .
As I was in Guernsey to buy property's , I will be staying in hotels ,will I be staying here yes ,for the food in the brassiere no .
Source: tripadvisor.co.uk
In September 2014, raylin089 said about Old Government House Hotel & Spa
We chose this hotel for a break to Guernsey because it offered the comfort and ambiance that we look for when we travel. It did not disappoint and although arriving too early for our room to be ready, we took a tour of the hotel and left our bags and explored the town. Our room was ready on our return after lunch. We had booked into the Sark Suite which was lovely and spacious - two bathrooms, separate lounge, large bedroom and plenty of storage space for our clothes. Thick fluffy towels and beautifully embroidered sheets were spotless. We had two balconies and it was lovely to sit in the sunshine looking out over the harbour to Herm and Sark. The breakfasts were excellent with plenty of variety (the biggest and juiciest blackberries I have ever eaten) and the hot breakfasts cooked to perfection. We had a lovely dinner there on the first evening. The staff were immaculately dressed, very courteous and always helpful. They gave the impression they enjoyed working at OGH and were proud to be part of its heritage. The hotel is a little like a rabbit warren and there are lots of little nooks and crannies you can tuck yourself away to read etc. We used the services of the concierge to book a trip to Sark and several taxis. It is very rare that we go away and don't have one or two niggles about something wrong with either the staff or the hotel but on this occasion I can honestly say OGH was perfection. Just wish we could have stayed a little longer. But there is always the next time!!
Source: tripadvisor.co.uk
In September 2014, Jackie W said about Old Government House Hotel & Spa
Absolutely fantastic hotel with service second to none. We'd not heard of the Red Carnation group of hotels before but now look forward to staying as guests at other hotels in the group and will most definitely be returning to the OGH next year. It was the attention to detail that made our stay so special. Being asked for our choice of extras including our preferred choice of pillows and even hair straighteners prior to our visit made life easier as the requested extras were already in our room upon arrival. There are so many staff we'd like to thank but the names that we remember are Keith the barman from Dublin, Paul the pianist, Ken the chef and the Night Duty Manager. We were a little concerned about having to rely on Valet Parking but not for long as we never had to wait more than 5 minutes for our car to be brought to us. We normally have a rule of not dining in an evening in the hotel that we are sleeping in but we couldn't resist and certainly weren't disappointed! The rooms are spacious and comfortable and the towels are much fluffier than any we have at home! I did mention the purpose of our visit was to treat my husband for his birthday so he was thrilled when a delicious tray of tempting home made sweet treats arrived in our room complete with a birthday card - nice touch!!
J & T, Worcester
J & T, Worcester
Source: tripadvisor.co.uk
In September 2014, Christine T said about Old Government House Hotel & Spa
A bit too British. Staff is friendly and courteous. Great location on top of hill providing a great view of the port. My room oversees Castle Cornet. Walking distance to shopping street and esplanade. Wonderful. Just lovely hotel.
Source: tripadvisor.co.uk
In September 2014, cambridgetravller said about Old Government House Hotel & Spa
Stayed 4 nights in a harbour view with balcony which was lovely. Very roomy but couldn't get over the amount of furniture in the room! Bathroom a bit on the small size but all the amenities required were there.
Staff very helpful at all times. The wi-fi is so slow, so don't rely on it, this has been reviewed before but looks like nothing has been done about it. Some of the extras ordered before our arrival just did not materialise so why bother asking or at least explain why it did not happen.
To be picked up on arrival and returned to the airport would have been a nice touch but this is only included in certain packages. Something like this is standard with other 5 star hotels we have stayed in. After a very long journey a welcome drink would have been appreciated but again looks like you have to book a certain package to get a drink on arrival, very strange.
Breakfast very good with a vast choice to keep you going all day. We ate twice in the hotel in the evening, the Curry Club where there was only us which was disappointing. The food was very bland but our waitress Andra was wonderful. The Brasserie again, lacked atmosphere but at least we did try it. Too corporate for our liking.
Excellent gym and we both had a Swedish massage in the couples room which was superb, the best we have had in a long time and highly recommended.
Thought the OGH might be on par with the Oberoi hotels but sadly not. A few minor niggles as no place is 100% and definitely the only hotel to stay in whilst in Guernsey.
Staff very helpful at all times. The wi-fi is so slow, so don't rely on it, this has been reviewed before but looks like nothing has been done about it. Some of the extras ordered before our arrival just did not materialise so why bother asking or at least explain why it did not happen.
To be picked up on arrival and returned to the airport would have been a nice touch but this is only included in certain packages. Something like this is standard with other 5 star hotels we have stayed in. After a very long journey a welcome drink would have been appreciated but again looks like you have to book a certain package to get a drink on arrival, very strange.
Breakfast very good with a vast choice to keep you going all day. We ate twice in the hotel in the evening, the Curry Club where there was only us which was disappointing. The food was very bland but our waitress Andra was wonderful. The Brasserie again, lacked atmosphere but at least we did try it. Too corporate for our liking.
Excellent gym and we both had a Swedish massage in the couples room which was superb, the best we have had in a long time and highly recommended.
Thought the OGH might be on par with the Oberoi hotels but sadly not. A few minor niggles as no place is 100% and definitely the only hotel to stay in whilst in Guernsey.
Source: tripadvisor.co.uk
In October 2014, christinestokes75 said about Old Government House Hotel & Spa
We were delighted by the welcome received at this hotel. The staff were friendly, courteous and helpful. As we arrived fairly early in the morning, the car was parked by the valet service (something we were most grateful for) our bags stored and we were given a tour of the hotel as it was our first visit. We were telephoned later in the day when the room was ready for occupation.
We ate in the Brasserie one evening and were delighted with both the meal and the service. There was a wonderful choice of fresh fruit to accompany breakfast but on a couple of occasions the cooked breakfast did not quite meet my expectations. One day it was not very hot and on another occasion there was a heap of streaky bacon instead of the back bacon as described on the menu. When this was pointed out, the same food was returned to me on a fresh plate, needless to say it was not eaten. I have been assured since, that this matter has been taken seriously and efforts will be taken to ensure the highest standards are maintained.
The bathroom was good with a fog free mirror which was most welcome. The toiletries, towels and robes and slippers were all of excellent quality.
It is a lovely hotel which I would have no hesitation in choosing for another stay in this beautiful island.
We ate in the Brasserie one evening and were delighted with both the meal and the service. There was a wonderful choice of fresh fruit to accompany breakfast but on a couple of occasions the cooked breakfast did not quite meet my expectations. One day it was not very hot and on another occasion there was a heap of streaky bacon instead of the back bacon as described on the menu. When this was pointed out, the same food was returned to me on a fresh plate, needless to say it was not eaten. I have been assured since, that this matter has been taken seriously and efforts will be taken to ensure the highest standards are maintained.
The bathroom was good with a fog free mirror which was most welcome. The toiletries, towels and robes and slippers were all of excellent quality.
It is a lovely hotel which I would have no hesitation in choosing for another stay in this beautiful island.
Source: tripadvisor.co.uk