Local Reviews
In April 2015, bajr said about Fermain Valley Hotel
I had eaten a sandwich lunch on a previous visit and remember some lovely views of the sea. This time we stayed there over the Easter break and were really impressed.
Staff were very welcoming and helpful. We were taken on a guided tour by Viera. Our room was a bit of a distance away in the annexe and our daughter and her friend stayed in the main building. The rooms were elegantly furnished and looked classy. Complimentary bottle of sherry, fudge and apples in the room were a nice touch. The views of the sea were spectacular. We never got to use the complimentary movie theatre, the pool or the sauna as there was so much to do around the area!
The cliff walk into town was spectacular with lovely views.
Breakfast was lovely with eggs Florentine, benedict etc on the menu A complimentary car to the airport was again a lovely touch.
There were two restaurants on site but we ate at the Oceans restaurant which was excellent. There was also a very popular steakhouse on site.
The annexe is next to the venue which is a place which people hire for parties and it was noisy till midnight but we slept well having walked a good few miles during the day!
Staff were very welcoming and helpful. We were taken on a guided tour by Viera. Our room was a bit of a distance away in the annexe and our daughter and her friend stayed in the main building. The rooms were elegantly furnished and looked classy. Complimentary bottle of sherry, fudge and apples in the room were a nice touch. The views of the sea were spectacular. We never got to use the complimentary movie theatre, the pool or the sauna as there was so much to do around the area!
The cliff walk into town was spectacular with lovely views.
Breakfast was lovely with eggs Florentine, benedict etc on the menu A complimentary car to the airport was again a lovely touch.
There were two restaurants on site but we ate at the Oceans restaurant which was excellent. There was also a very popular steakhouse on site.
The annexe is next to the venue which is a place which people hire for parties and it was noisy till midnight but we slept well having walked a good few miles during the day!
Source: tripadvisor.co.uk
In April 2015, Catherine K said about Fermain Valley Hotel
Thanks to all the wonderful staff, and Gavin & Greg in particular, we had a superb relaxing and luxurious stay. The gardens designed by a manager with the Eden Project were decked with primroses and the breakfasts, dinners and especially the quality of the fish, made it a very memorable holiday and very appropriate for a honeymoon.
The complimentary transport via Nick whenever we wanted a lift was timely and courteous, and the icing on the cake was the private cinema experience, complete with popcorn.
The complimentary transport via Nick whenever we wanted a lift was timely and courteous, and the icing on the cake was the private cinema experience, complete with popcorn.
Source: tripadvisor.co.uk
In April 2015, Matt Barfoot said about Fermain Valley Hotel
Just about to check out from this truly amazing hotel. We have stayed in some first class hotels and what sets one fine hotel apart from another can be a subtle differences, but you know when you have experienced a great one. First of all you know your visit has been great when you are properly rested at the end of your stay!
This hotel gets all the key factors right. The experience is personal; from the moment you arrive to when all you needs are looked after and nothing is too much to ask.
The location is wonderful and there is a short walk down to Fermain bay which is amazing bay to rival the best Cornwall has to offer. The hotel provides a free taxi service to all nearby locations and will pick you up with 15-20 minutes notice. Being close to St. Peter's port means is easy to get the boat across to Herm (amazing beaches) and Sark. Both lovely islands and very different. You need a long day (or two) to do Sark properly! We hired bikes which was great fun and easy going for all.
The hotel itself is charming, clean and styled well through the different buildings. Rooms were very conformable, modern bathrooms with plenty of water, safe and tea / coffee making facilities. Having a private cinema with a member of staff to provide drinks and popcorn to order made was brilliant!
What really set's this hotel apart is the level of service. Staff were always available when needed, ready to offer advice, find ways to make your stay more enjoyable, but also had that talent of disappearing into the background when you don't want to be disturbed.
We ate the in the Ocean restaurant several times and the food was excellent. As vegetarians we spoke to the chef several times throughout the stay and he was always prepared to suggest dishes we might enjoy. We were never confined to the menu whether we were eating breakfast, lunch or diner. Nothing was too much effort.
There is really nothing this hotel needs to do any better. Superb! Every effort has been invested in the hotel to make it a great place to relax and it is staffed by people who really understand service. All at great value too.
This hotel gets all the key factors right. The experience is personal; from the moment you arrive to when all you needs are looked after and nothing is too much to ask.
The location is wonderful and there is a short walk down to Fermain bay which is amazing bay to rival the best Cornwall has to offer. The hotel provides a free taxi service to all nearby locations and will pick you up with 15-20 minutes notice. Being close to St. Peter's port means is easy to get the boat across to Herm (amazing beaches) and Sark. Both lovely islands and very different. You need a long day (or two) to do Sark properly! We hired bikes which was great fun and easy going for all.
The hotel itself is charming, clean and styled well through the different buildings. Rooms were very conformable, modern bathrooms with plenty of water, safe and tea / coffee making facilities. Having a private cinema with a member of staff to provide drinks and popcorn to order made was brilliant!
What really set's this hotel apart is the level of service. Staff were always available when needed, ready to offer advice, find ways to make your stay more enjoyable, but also had that talent of disappearing into the background when you don't want to be disturbed.
We ate the in the Ocean restaurant several times and the food was excellent. As vegetarians we spoke to the chef several times throughout the stay and he was always prepared to suggest dishes we might enjoy. We were never confined to the menu whether we were eating breakfast, lunch or diner. Nothing was too much effort.
There is really nothing this hotel needs to do any better. Superb! Every effort has been invested in the hotel to make it a great place to relax and it is staffed by people who really understand service. All at great value too.
Source: tripadvisor.co.uk
In April 2015, JDTB_90 said about Fermain Valley Hotel
This brilliant hotel is nestled into a picturesque bay where the only sounds you'll hear are the birds, sea and a small stream.
The rooms are spacious and come with niceties such as wine, bottled water and chocolates.
Breakfast has a great selection of continental choices.
One downside is that certain members of the breakfast team and and bar staff are not overly friendly and quite frosty. This is a shame as the rest of the staff are very friendly.
I would clearly stay here again and hope you do too!
The rooms are spacious and come with niceties such as wine, bottled water and chocolates.
Breakfast has a great selection of continental choices.
One downside is that certain members of the breakfast team and and bar staff are not overly friendly and quite frosty. This is a shame as the rest of the staff are very friendly.
I would clearly stay here again and hope you do too!
Source: tripadvisor.co.uk
In April 2015, John R said about Fermain Valley Hotel
From the moment we arrived Gavin was most helpful, showing us around and explaining walks, beaches, buses etc. The staff are most accommodating and very knowledgeable about the various events on the island and the courtesy car is brilliant.
The one fly in the ointment was the piped music in the hotel and on the terrace, for such a peaceful hotel it would have better without it. That said we would return and recommend the hotel to anyone wanting to be a little way away from the bustle of St Peter Port
We were there on a half board basis.
GREAT STAY
The one fly in the ointment was the piped music in the hotel and on the terrace, for such a peaceful hotel it would have better without it. That said we would return and recommend the hotel to anyone wanting to be a little way away from the bustle of St Peter Port
We were there on a half board basis.
GREAT STAY
Source: tripadvisor.co.uk
In April 2015, Sark Anglican said about Fermain Valley Hotel
This is, without question, a wonderful hotel. Stayed here for two nights on a visit from neighbouring Sark, booking at very short notice. I was allocated a "Gold" room (mid range accommodation). The room was large, with a very comfortable bed and two easy chairs, as well as all the "usual" facilities. An over-bath shower can present problems as I have a slight disability, but two additional "grab handles" were fixed to the tiling around the bath, which made accessing the shower considerably easier. I was met at the quay and driven to the hotel. The following day I wanted to do some shopping in St Peter Port, and also had a medical appointment. Again, a hotel car was provided - all at no extra charge. Food and drink in the Ocean restaurant were great, both for dinner and breakfast. A decanter of quality pale cream sherry was provided as part of the "in room" refreshment package, as well as the usual tea, coffee etc and a supply of still and sparkling bottled water in an in-room fridge (again, at no extra charge).
All the staff are great. Viera on reception was superb, giving me a tour of the public rooms before taking my bag to my room and making such everything was in order. I have already booked an overnight stay for next month, for my return from a visit to the UK mainland. A really big "thank you" to the management and staff. The General Manager, Mark Harris, is very much "hands on", and it shows throughout the hotel. He is a delightful man who obviously inspires his staff. As I said, I shall be back!
All the staff are great. Viera on reception was superb, giving me a tour of the public rooms before taking my bag to my room and making such everything was in order. I have already booked an overnight stay for next month, for my return from a visit to the UK mainland. A really big "thank you" to the management and staff. The General Manager, Mark Harris, is very much "hands on", and it shows throughout the hotel. He is a delightful man who obviously inspires his staff. As I said, I shall be back!
Source: tripadvisor.co.uk
In April 2015, Clikker said about Fermain Valley Hotel
This very nice hotel was only let down by failing to meet the expectations created by the misleading images on their website. On a personal recommendation we stayed for a three night break to celebrate our anniversary and chose a Gold room from the hotel website as they looked very spacious - in fact the room (33) we had was quite small with a tiny bathroom. The Staff were generally excellent but, when I challenged them about our small room vs their own images, they said that the photos on their website were taken with a "wide angled lens"! The hotel was very clean and decorated to a high standard. The breakfast was excellent however, the cold selection was set up in the full sun of a large window with no refrigeration. Similarly we had dinner in the restaurant one night which was quite expensive compared to local prices but nice however, the menu did not change for the three nights we were there. The complimentary Taxi Car service was a joy and the Fermain Valley is in a great location from which to explore the island.
Source: tripadvisor.co.uk
In April 2015, B D said about Fermain Valley Hotel
We liked the photos of the hotel and booked a Platinum deal for four nights. The parking is the first let-down as it is on a very steep and narrow road. One stress to come across another car. For a Platinum deal, we expected a room with a balcony but we were not given one. Staff was kind and helpful , in general. Restaurant is 2-3 stars although I can give a 3 and a half stars to the hotel quality. Unimaginative bad salads, not even a good fish and chips... Breakfast was generally OK. Restaurant really needs a new management. We hoped the same quality as St. Brelade's Bay Hotel in Jersey but I guess it is not possible to find that quality in Guernsey because we really searched from internet to get such quality.
Source: tripadvisor.co.uk
In May 2015, GJholiday said about Fermain Valley Hotel
Room 25 was tastefully appointed and benefited from a private balcony offering wonderful views of the tree lined valley going down to the sea. The hotel is kept in immaculate condition and the decor is classy and elegant. The library and sitting room are wonderful places to relax when the weather is not too good. When the sun is out the terraces offer plenty of seating with views down the valley and across the sea to Sark.
The Ocean Restaurant is used for breakfast, lunch and dinner where we enjoyed well cooked produce; especially the local sea food of an evening. The waiting service during our first dinner and breakfast was a little lax but for the remainder of our stay, when Romain was on duty, the level of service rose to the high standard offered else where in the hotel. There is a 2nd restaurant specialising in steaks and cocktails that we did not use.
All together a very good hotel in a lovely position; I would recommend.
The Ocean Restaurant is used for breakfast, lunch and dinner where we enjoyed well cooked produce; especially the local sea food of an evening. The waiting service during our first dinner and breakfast was a little lax but for the remainder of our stay, when Romain was on duty, the level of service rose to the high standard offered else where in the hotel. There is a 2nd restaurant specialising in steaks and cocktails that we did not use.
All together a very good hotel in a lovely position; I would recommend.
Source: tripadvisor.co.uk
In May 2015, PaddyAH said about Fermain Valley Hotel
We enjoyed all aspects of the hotel. The staff whilst friendly were courteous and ensured everything was to our liking, yet unobtrusively, which is how we prefer things. The breakfast choices were ample and we especially enjoyed the kippers and poached eggs that we followed with fresh fruit and yoghurt. I follow a wheat and gluten free diet and this presented no problems and toast was provided each morning. The room was perfect and beautifully clean and had a wonderful view over the valley from the balcony and we enjoyed the complimentary sherry, fruit and fudge. We swam most mornings and evenings and found the pool location wonderful, with full width doors opening out to a balcony welcoming in the morning sun and subtle lighting creating a romantic feel in the evening as well as a sauna. We used the complimentary ride into town although also enjoyed the walk both to and from town along the cliff path to fully enjoy the views. Lying in bed listening to the birds was wonderful and the gardens are beautifully maintained and lead down to Fermain Valley which is one of my most favoured bays, not just in Guernsey. Whilst we did not have the opportunity to use the steak house grill we heard locals enthuse about the food served. All we needed was a quiet relaxing break and staying at Fermain Valley Hotel surpassed all our expectations.
Source: tripadvisor.co.uk