Local Reviews
In October 2014, Markjhall said about Fermain Valley Hotel
Stayed in August for four nights in a platinum room, first class facilities and very nicely decorated, the bathroom was spacious and modern. We ate in the hotel each day for a good breakfast which set us up for the walking we had planned. The meals in the restaurant in the evening were first class. The staff at reception recommended a restaurant in Guernsey which we ate at twice as it was first class! I would like to say that the staff were amazing and really went out of their way to make our stay memorable!! Well done all....
Source: tripadvisor.co.uk
In October 2014, Comsi167 said about Fermain Valley Hotel
When you sit down and have to pick a hotel from a long list, it is sometimes a bit of a gamble. Well, we were not disappointed with the Fermain Valley Hotel. On our arrival the lady Receptionist dashed out and helped with the bags and subsequent to booking us in, she showed us to our room. That was the level of help we received throughout our stay.
The hotel is at the top of a valley with lovely views from some of the tables in the restaurant and all of the tables outside on the veranda. It is out of town, but they operate their own car to the airport or St Peter Port. There is sufficient parking if you choose to hire a car. There are 2 restaurants and these are very popular with residents and the public, so booking a table is essential, especially on the first night. Our room was most comfortable, but we were slightly disappointed that we did not have a balcony as most seem to. The lounges and library are well furnished and the hotel boasts its own cinema, but we did not test that. There are good grounds to walk around also.
There is a bus stop a short walk away and the main bus station is on the sea front in St Peter Port along with a host of restaurants.( The Tennerfest is on until 11th November and is excellent value).
Lastly, the Manager and his staff should be congratulated as this hotel, to my eyes, was superbly maintained and all of the staff were most helpful.
The hotel is at the top of a valley with lovely views from some of the tables in the restaurant and all of the tables outside on the veranda. It is out of town, but they operate their own car to the airport or St Peter Port. There is sufficient parking if you choose to hire a car. There are 2 restaurants and these are very popular with residents and the public, so booking a table is essential, especially on the first night. Our room was most comfortable, but we were slightly disappointed that we did not have a balcony as most seem to. The lounges and library are well furnished and the hotel boasts its own cinema, but we did not test that. There are good grounds to walk around also.
There is a bus stop a short walk away and the main bus station is on the sea front in St Peter Port along with a host of restaurants.( The Tennerfest is on until 11th November and is excellent value).
Lastly, the Manager and his staff should be congratulated as this hotel, to my eyes, was superbly maintained and all of the staff were most helpful.
Source: tripadvisor.co.uk
In October 2014, Bizzielizzie13 said about Fermain Valley Hotel
We have just returned from a very enjoyable 5 night stay at the Fermain Valley Hotel. The staff in the hotel and restaurants are among the best that we have met anywhere - friendly, helpful and very efficient. Our first night was spent in a Gold room before moving to a Platinum room (none were available for our first night when I booked). Both rooms were very pleasant, spacious, comfortable and with a view of the beautiful bay. Unfortunately they both also had the same issue - stains on the cream carpet! (as did my sister's rooms) so this would appear to be a common problem in the hotel. Otherwise they were spotlessly clean. We ate in both the Ocean restaurant and the Rock Garden and the food was excellent, lots of choice and pleasingly presented. In fact despite eating in several other restaurants in St Peter Port we all agreed that the best meals we had were here.
Source: tripadvisor.co.uk
In October 2014, TICKTOCKTONY said about Fermain Valley Hotel
My wife, our friend and I returned from a five night stay at the Fermain Valley Hotel at the beginning of September.
Unfortunately the silver room that I booked was in an annexe of the hotel (THE VENUE) which was a short but steep walk away from the main Hotel and I was not advised that it was unsuitable for disabled people as there was no lift.
Gavin very kindly relocated us into the main building for four of the five nights.
Next time I book (and there will definately be a next time) I will make sure to book a Gold
Room, with a balcony, in the main building.
All the staff, (from every corner of Europe including Wales) the managers, receptionists,
waiters/waitresses, barmen (Ocean Bar & Rock Garden), domestic cleaners and the drivers
of the complementary courtesy transport were very friendly, courteous and professional.
We all found the breakfasts and evening meals in the Ocean restaurant to be varied,
faultless and sufficient. Full marks to the kitchen staff. One night I asked for a T bone steak,
it wasn’t on the menu but they managed to find me one, cooked to a 'T'.
We; three senior, young at heart, wrinklies, used the cocktail bar at the Rock garden most
Evenings partaking of Sam’s cocktails, if you like cucumber with your Hendricks gin you must
try his “ LILLY PAD” cocktail. It was such a pity, that as residents, we were unable to book a table in the Rock
restaurant.
The restaurant appeared to be booked by a majority of non- residents, I can’t fault them! All I would suggest is,
if you are planning a stay at the Fermain and you enjoy a steak from around the world, you
should contact the
hotel several weeks before your holiday and book a table. Especially for Saturday nights.
I WILL!!!
Unfortunately the silver room that I booked was in an annexe of the hotel (THE VENUE) which was a short but steep walk away from the main Hotel and I was not advised that it was unsuitable for disabled people as there was no lift.
Gavin very kindly relocated us into the main building for four of the five nights.
Next time I book (and there will definately be a next time) I will make sure to book a Gold
Room, with a balcony, in the main building.
All the staff, (from every corner of Europe including Wales) the managers, receptionists,
waiters/waitresses, barmen (Ocean Bar & Rock Garden), domestic cleaners and the drivers
of the complementary courtesy transport were very friendly, courteous and professional.
We all found the breakfasts and evening meals in the Ocean restaurant to be varied,
faultless and sufficient. Full marks to the kitchen staff. One night I asked for a T bone steak,
it wasn’t on the menu but they managed to find me one, cooked to a 'T'.
We; three senior, young at heart, wrinklies, used the cocktail bar at the Rock garden most
Evenings partaking of Sam’s cocktails, if you like cucumber with your Hendricks gin you must
try his “ LILLY PAD” cocktail. It was such a pity, that as residents, we were unable to book a table in the Rock
restaurant.
The restaurant appeared to be booked by a majority of non- residents, I can’t fault them! All I would suggest is,
if you are planning a stay at the Fermain and you enjoy a steak from around the world, you
should contact the
hotel several weeks before your holiday and book a table. Especially for Saturday nights.
I WILL!!!
Source: tripadvisor.co.uk
In October 2014, HigherVenicians said about Fermain Valley Hotel
The Fermain Valley hotel has had a good reputation for many years now and it still deserves this reputation. Other reviews on this site cover it pretty well.The staff are helpful, professional and good natured - well done to all of them that we met. The courtesy car service was particularly useful to us and even collected us from "Town" at 10.15 at night!
Now - a few tips. If you require a turndown service or any other options, make sure you tick the correct box/s on your registration card CLEARLY on arrival. If you forget and do not do this you may find it difficult to rectify this later. The computor does not apparently accept changes easily so we were informed. I asked twice, was assured that the service would be provided for the rest of our stay but it was not. In my opinion this system is not good enough for such an otherwise excellent hotel and was mildly annoying. A system which cannot be updated easily on the spot is "not worthy of its hire"
The Rock Garden is a rather trendy steak bar - very well done (no pun intended) it must be said. It has a really good atmosphere and is "Jumping" at the weekends, so if you need a table book early
Some of the main building Silver rooms are pretty close to it , so for peace and quiet go for Gold or Platinum rooms.
The gold rooms are excellent and CLEAN! If you are a light sleeper beware of a top floor room (early 30 numbers) affected by early morning noise from the, I believe, large hot water boiler which lurks somewhere at the rear and came on EARLY, around 4AM in our case. It awoke us with a start.
If in doubt check when booking to avoid this problem.
These notes are meant to be helpful NOT a critisism of an otherwise excellent hotel.
Fermain Bay,considered one of the best on the island, is just down the lane from the hotel and reached on foot. It is not to be missed
Now - a few tips. If you require a turndown service or any other options, make sure you tick the correct box/s on your registration card CLEARLY on arrival. If you forget and do not do this you may find it difficult to rectify this later. The computor does not apparently accept changes easily so we were informed. I asked twice, was assured that the service would be provided for the rest of our stay but it was not. In my opinion this system is not good enough for such an otherwise excellent hotel and was mildly annoying. A system which cannot be updated easily on the spot is "not worthy of its hire"
The Rock Garden is a rather trendy steak bar - very well done (no pun intended) it must be said. It has a really good atmosphere and is "Jumping" at the weekends, so if you need a table book early
Some of the main building Silver rooms are pretty close to it , so for peace and quiet go for Gold or Platinum rooms.
The gold rooms are excellent and CLEAN! If you are a light sleeper beware of a top floor room (early 30 numbers) affected by early morning noise from the, I believe, large hot water boiler which lurks somewhere at the rear and came on EARLY, around 4AM in our case. It awoke us with a start.
If in doubt check when booking to avoid this problem.
These notes are meant to be helpful NOT a critisism of an otherwise excellent hotel.
Fermain Bay,considered one of the best on the island, is just down the lane from the hotel and reached on foot. It is not to be missed
Source: tripadvisor.co.uk
In October 2014, Malcolm H said about Fermain Valley Hotel
We couldn't fault the staff or the hotel. It's a lovely place and the staff are so friendly and efficient. The courtesy car was very useful, picking us up from the airport and dropping us off in St Peter Port when we wanted. The room (a silver junior suite) was lovely and accommodated my wife and I and our two children perfectly.
Source: tripadvisor.co.uk
In October 2014, Ian1234Uk said about Fermain Valley Hotel
We went to a Wedding at this hotel and it was a great location. The hotel is split into two parts. There is the main part of the hotel in the Fermain Valley section, and then there is the Venue which has a small cinema and function / conference rooms as well as guest bedrooms. We were in the Venue section for the wedding party. We had booked a room on the hotel Web Site which was very easy and straightforward. Upon arrival, you have to go to the Fermain Valley part of the hotel to check in, and this is a small walk down the hill through the well maintained and beautiful gardens. We then walked back up the hill to the upper part pf the hotel. The room was lovely with a great view over the valley, and beyond to the sea and neighbouring islands. For the category of room, the bathroom was a little on the small side. That having been said there was complimentary sherry and water in the room, along with slippers and a bathrobe, as well as a selection of toiletries. There is tea and coffee facilities in the room as well as an iron. The location lends itself really well to this sort of party. There is a large balcony off the main function room, and below this there is a terraced area with grass and seating. There is also a greenhouse where the hotel gowns some of its own food. To get a meal you have to go back down to the Fermain Valley section of the hotel, where the main restaurant is. This is fine if it is not raining and will help you work up an appetite.
All in all the establishment is great, and the staff were most accommodation and helpful. There is no air-conditioning in the rooms, and I guess in summer they may get a little warm. You can open the windows, but the hotel is on the main flight path and so if the wind is westerly, the planes will fly over the hotel , and with the windows open this may be a little bit noisy.
All in all the establishment is great, and the staff were most accommodation and helpful. There is no air-conditioning in the rooms, and I guess in summer they may get a little warm. You can open the windows, but the hotel is on the main flight path and so if the wind is westerly, the planes will fly over the hotel , and with the windows open this may be a little bit noisy.
Source: tripadvisor.co.uk
In October 2014, LondonAVB said about Fermain Valley Hotel
I am a fairly frequent visitor to Fermain Valley Hotel when on business in Guernsey. The location is great but I don't much of an opportunity to enjoy it as I tend to arrive late and leave early.
The rooms are a decent size although those in the annex are slightly smaller than those in the main hotel. Also they are quite a trek away. Rooms are clean although the lack of aircon can mean that they get stuffy quickly. Staff are very attentive.
Downsides are patchy wifi and rooms could do with more plug points, I normally end up having to unplug the fridge for a period of time in order to plug in all of my devices.
The rooms are a decent size although those in the annex are slightly smaller than those in the main hotel. Also they are quite a trek away. Rooms are clean although the lack of aircon can mean that they get stuffy quickly. Staff are very attentive.
Downsides are patchy wifi and rooms could do with more plug points, I normally end up having to unplug the fridge for a period of time in order to plug in all of my devices.
Source: tripadvisor.co.uk
In October 2014, pbee1981 said about Fermain Valley Hotel
This is a gorgeous hotel in a stunning setting. A steep walk down to Fermain Bay is a must when you first arrive and you can refuel at the little beach cafe before making the return climb or walking along the cliffs and coastal path to St Peter Port (thoroughly recommended). My 9-year-old son loved the hotel pool and cinema and we we more than happy with our room. Staff are polite but not over-bearing and a courtesy car or bus was often available to ferry guests around. Nothing was too much trouble. We''ll definitely be heading back.
Source: tripadvisor.co.uk
In November 2014, Jemlou44 said about Fermain Valley Hotel
My husband and I stayed here, we booked a silver room, we loved that we had a sea view when we thought it would be view of the gardens. The carpet had quiet a few stains on in our room, however the rest of the room seemed spotless! We got told we would have a fruit platter in the room in fact it was just 3 apples on a plate, not really what we had in mind of fruit platter. The shower is very powerful in the bathroom, my husband turned the power function the wrong way and the shower head flew off the holder and sprayed all across the bathroom! Dinner in Ocean restaurant tennerfest was lovely- very good value! We have breakfast included in the morning, unfortunately I had a hair in mine, but the problem was sorted straight away and I was given a fresh breakfast, which tasted good!
Source: tripadvisor.co.uk