Local Reviews
In October 2018, Paul T said about Old Government House Hotel & Spa
I have been here many times but have not written a review before. For business meetings in Guernsey this is definitely the place to stay, not least for its convenience. The staff are lovely. The lounge is a great place for a drink and the wines from the South African Bouchard Finlayson estate are exceptionally good. The winery is owned by the Red Carnation Group, the owner of the hotel.
Source: tripadvisor.co.uk
In October 2018, ROYnJOY said about Old Government House Hotel & Spa
EVERYTHING as excellent as all the other “Excellent” reviewers have stated. After we had checked in (room 204) we passed reception and Emily asked if everything was alright, I remarked the room was superb but not the most spacious we’d ever stayed in. An upgrade was soon arranged to Room 132, bigger but decorated in drab suede wall covering. After the long journey to get to Guernsey we settled down for an early night, it was then we discovered the room overlooked the kitchens and the 2 extractor fans ran until 10.45PM and started at 5.45AM. Another change to room, 323, PERFECT, QUIET, SPACIOUS and SUPERBLY decorated.
Throughout our whole stay, ALL the staff we encountered were excellent, if we needed to know anything or need help, by coincidence, it always seemed Jaro was right there..
Throughout our whole stay, ALL the staff we encountered were excellent, if we needed to know anything or need help, by coincidence, it always seemed Jaro was right there..
Source: tripadvisor.co.uk
In November 2018, Meander44439309766 said about Old Government House Hotel & Spa
We stayed for four nights in early October and were very impressed with the level of service provided to the guests. Our room had very nice amenities. The restaurant is very nice and we enjoyed dining there. One evening there was wedding reception with live music and we received a handed delivered note from the manager informing us of the event and hoping that we wouldn't be disturbed. Keep up the great level of service that you provide to your guests!
R & K from California
R & K from California
Source: tripadvisor.co.uk
In November 2018, JaneA1957 said about Old Government House Hotel & Spa
Enjoyable first visit to this lovely hotel in a pretty and peaceful location. Excellent service by friendly staff who went out of their way to help. Comfortable, good-sized room with a pretty view of the harbour from an enclosed balcony. Delicious food in the Brasserie. Wonderful Spa treatment. I would recommend this hotel and hope to be back soon.
Source: tripadvisor.co.uk
In April 2017, Cherrybsmith said about St Pierre Park Hotel
We stayed just before Easter and had a great few nights. We were two families each with an eight year old. The staff were incredibly friendly and nothing was too much trouble. We used the pool and spa facilities every day, although they restrict the times for children it worked out really well. We didn't eat in the restaurant but had drinks out on the terrace (fantastic in the evening sun) and drank in the bar later. Bar tender very funny and really attentive despite being busy. Breakfast was good, our only niggle was the slightly poor coffee. Really good selection food wise but would recommend an earlier sitting as some things did tend to run out. Overall first rate hotel and would definitely go again.
Source: tripadvisor.co.uk
In April 2017, philbroke said about St Pierre Park Hotel
We arrived by car in Guernsey and easily found the hotel on the outskirts of St Peter Port. There is ample free parking at the hotel. Our check in was very smooth and we were in our room within five minutes. We had a room with a garden view which includes a lake and fountain it was perfect. The room was spacious, especially the bathroom which had two large shelves to accommodate toilet bags etc.
The breakfast was good with the usual wide range of food available. You could order special food items such as omelettes separately. Unfortunately we did suffer a glitch in the service when it took about 20 minutes for my omelette to arrive but I suppose these things happen occasionally. We only ate in the bar in the evening but the food was good and the price reasonable. Our room sustained a lighting failure one evening which took about 1hour and half to repair after further prompting by myself. This was poor.
Would I use this hotel again yes I definitely would. We enjoyed our stay and the hotel fully warrants its 4 star rating.
The breakfast was good with the usual wide range of food available. You could order special food items such as omelettes separately. Unfortunately we did suffer a glitch in the service when it took about 20 minutes for my omelette to arrive but I suppose these things happen occasionally. We only ate in the bar in the evening but the food was good and the price reasonable. Our room sustained a lighting failure one evening which took about 1hour and half to repair after further prompting by myself. This was poor.
Would I use this hotel again yes I definitely would. We enjoyed our stay and the hotel fully warrants its 4 star rating.
Source: tripadvisor.co.uk
In April 2017, stellapaul said about St Pierre Park Hotel
Excellent staff particularly on reception. Spacious and spotless room (most rooms seem to have balcony or terrace) and the food was good. Pool area had recently been refurbished and was lovely. Stunning grounds with massive pond. Lots of tourist info available and a walk into St Peters Port was 20-30 minutes. Handy supermarket almost opposite entrance for those of us who always forget an essential. Hotel obviously also very popular for business meetings and seminars for which the facilities looked perfect especially with ample parking.
Source: tripadvisor.co.uk
In April 2017, Peter S said about St Pierre Park Hotel
Very enjoyable break at St Pierre Park - clean and comfortable room with a great hot-tub and very good food in the Victor Hugo restaurant with plenty of local produce. Service helpful and good standard.
Source: tripadvisor.co.uk
In May 2017, planegirl100 said about St Pierre Park Hotel
We booked the St Pierre Park hotel having previously enjoys stays at other Hand Picked Hotels. We were in Guernsey for a long weekend at the end of March, the hotel was easy to find by car and we welcomed the 3 for 2 night offer during our stay. The hotel had a reasonable size car park and check-in was straightforward. Our room overlooked the lake and had a small balcony with table and chair which facilitated us catching the afternoon sun. Our room had a large wardrobe, tea and coffee area and a mini fridge. We felt the room could benefit from less of the old furniture which was dark and not in great condition to make more room for relaxing and making the balcony better accessible. The road alongside the hotel was quiet noisy, especially with motorbikes, this was not helped by the old patio doors which were ackward to open and close.
The buffet breakfast selection was very good, tea, coffee and toast of your choice were brought to the table once we were seated. One morning there were two large parties at breakfast and the hot buffet ran out, whilst I understand this can happen, it was frustrating that this went unnoticed by Alex and his team and we then had to wait sometime before the buffet was replenished.
The Terrace Bar was very good, we ate here each night, they offered a selection of hot and cold food and puddings. Relaxed sofa's, dining tables and chairs to suit all guests and a number of board games were available. Dave, Hugo and I think his name was Philip ran an excellent service during our stay, all polite, attentive and worked well as a team.
Wi-fi was available in the hotel and there was a Waitrose just across the road for essential items.
The buffet breakfast selection was very good, tea, coffee and toast of your choice were brought to the table once we were seated. One morning there were two large parties at breakfast and the hot buffet ran out, whilst I understand this can happen, it was frustrating that this went unnoticed by Alex and his team and we then had to wait sometime before the buffet was replenished.
The Terrace Bar was very good, we ate here each night, they offered a selection of hot and cold food and puddings. Relaxed sofa's, dining tables and chairs to suit all guests and a number of board games were available. Dave, Hugo and I think his name was Philip ran an excellent service during our stay, all polite, attentive and worked well as a team.
Wi-fi was available in the hotel and there was a Waitrose just across the road for essential items.
Source: tripadvisor.co.uk
In May 2017, NorfolkFenman said about St Pierre Park Hotel
Arrived at 7pm and was looking at the menu on display at reception while checking in. We noticed that there was a carvery in the Victor Hugo restaurant, asked reception if we could book a table at 8pm and was told it would be booked and just give our room number.
We went to our room on the second floor over looking the car park. Nice big room, nice bathroom very clean. Very pleased with the room.
After a freshen up we went down to the Restaurant looking forward to the carvery. We were met at the door and said we had booked for 8pm, only to be told by a surly Gentleman that there was no way we could be accommodated, we said we had booked through reception, He said they should check with him first and to take a seat and he would arrange a table in 30 mins. Three other couples came in after us and were also told to take a seat , he then offered these couples drinks while they waited. We went to the bar and got our own as he never offered us any.
He then gave us a menu, we asked about the carvery but this finished at 2pm, (why was this menu still on display at reception, and why didnt the receptionist point this out as it was obvious this is what we were looking at).The menu was not large in choice and overpriced for what was being served. The waiting staff were very good but our first evening had been spoilt by the restaurant managers attitude. when we were leaving he did point out he had found our reservation but blamed reception for putting a room number and not our name.
Breakfast was by far a better experience , a large choice of cereal , cold meat, bread fruit and traditional help yourself English . The waiting staff offered Tea / coffee and toast. Nearly every day we had to keep asking for butter and milk.
Spent our evenings in the bar and had bar menu for meals as the hotel is a 20-30 min walk from the town and buses stop at 7.30pm, Bar menu had a good choice but was still a little pricey. Staff in bar were very good and friendly.
Swimming pool was nice clean and warm . Sauna and steam room beside the pool and were very good.
just the little things and the restaurant managers attitude stopped this being better than average. Would we return? possibly but would hire a car to use local restaurants with better choice.
We went to our room on the second floor over looking the car park. Nice big room, nice bathroom very clean. Very pleased with the room.
After a freshen up we went down to the Restaurant looking forward to the carvery. We were met at the door and said we had booked for 8pm, only to be told by a surly Gentleman that there was no way we could be accommodated, we said we had booked through reception, He said they should check with him first and to take a seat and he would arrange a table in 30 mins. Three other couples came in after us and were also told to take a seat , he then offered these couples drinks while they waited. We went to the bar and got our own as he never offered us any.
He then gave us a menu, we asked about the carvery but this finished at 2pm, (why was this menu still on display at reception, and why didnt the receptionist point this out as it was obvious this is what we were looking at).The menu was not large in choice and overpriced for what was being served. The waiting staff were very good but our first evening had been spoilt by the restaurant managers attitude. when we were leaving he did point out he had found our reservation but blamed reception for putting a room number and not our name.
Breakfast was by far a better experience , a large choice of cereal , cold meat, bread fruit and traditional help yourself English . The waiting staff offered Tea / coffee and toast. Nearly every day we had to keep asking for butter and milk.
Spent our evenings in the bar and had bar menu for meals as the hotel is a 20-30 min walk from the town and buses stop at 7.30pm, Bar menu had a good choice but was still a little pricey. Staff in bar were very good and friendly.
Swimming pool was nice clean and warm . Sauna and steam room beside the pool and were very good.
just the little things and the restaurant managers attitude stopped this being better than average. Would we return? possibly but would hire a car to use local restaurants with better choice.
Source: tripadvisor.co.uk