Local Reviews
In August 2014, SLK said about Fermain Valley Hotel
We stayed at this fantastic hotel for a week. Facilities were excellent, staff were friendly and helpful. Choice of food and restaurants extremely good. There is a choice of a fish or steak restaurant. You must ask for a balcony room in the main hotel as the bedrooms are beautiful and the views stunning. Fantastic coastal walks from the hotel. The coastal walks from the hotel to st peter's port is amazing. Leave the car behind as you can walk eveywhere or use the excellent hotel free shuttle car, with really helpful drivers or the local bus is only a pound. A trip down the hill to fermain bay for the beach or a drink at the beach cafe is highly recommended. It was the first holiday that my husband and I had had in years without the children and the hotel gave us all those extra luxuries that we were looking for. We will definitely be back again.
Source: tripadvisor.co.uk
In August 2014, JACKIE B said about Fermain Valley Hotel
We have recently returned from a 'Romantic Break 'package at the Fermain Valley Hotel, our second visit in 12 months.
We stayed in a Platinum Room overlooking the Bay and felt that the views and comfort of the room were excellent.
Food was tasty, fresh and well presented.
Service by all the staff was good, in particular we felt our driver Lucas was a good ambassador for the hotel.
Hope to return to this hotel again in the future as we have really enjoyed our little visits to Guernsey!
We stayed in a Platinum Room overlooking the Bay and felt that the views and comfort of the room were excellent.
Food was tasty, fresh and well presented.
Service by all the staff was good, in particular we felt our driver Lucas was a good ambassador for the hotel.
Hope to return to this hotel again in the future as we have really enjoyed our little visits to Guernsey!
Source: tripadvisor.co.uk
In August 2014, WelshPerth said about Fermain Valley Hotel
We really enjoy our holidays at this hotel. The family rooms are very large and a room with a sea view is picture postcard perfect. The gardens between the Venue and the hotel are beautifully maintained. A visit to the cinema on a rainy day is fun and there is a large selection of movies. The viewing is complete with popcorn and drinks. Breakfast is served in the main restaurant overlooking the gardens and sea and I wish we had been brave enough to eat it outdoors. The eggs florentine are cooked perfectly. In addition to hot meals there is also a lovely cold buffet. It is possible to eat healthily! The rooms are cleaned morning & evening so we were completely spoilt during our stay
Source: tripadvisor.co.uk
In August 2014, Bucra said about Fermain Valley Hotel
First time trip to Guernsey and was really glad to have chosen such a great hotel. Really helpful, friendly staff and a brilliant location to relax and enjoy the views. Will definitely return. Highly recommended.
Source: tripadvisor.co.uk
In August 2014, John C said about Fermain Valley Hotel
We have just returned from a short break at this hotel. As this was a special wedding anniversary for us we tried to make sure that everything was right. beforehand by phoning the hotel to confirm the check in time. Nevertheless when we arrived at 11.30am we were told our room would not be ready until 2.00pm Unfortunately the room was not ready by this time and we did become a little frustrated when we observed other couples checking in after our arrival and being shown to their rooms. We eventually gained access to our room ( room 26) at approx 2.30pm and whilst the view from the bedroom window was stunning, the stains on the carpet were a big let down for us. To be fair when we informed Gavin, the manager, he arranged for the carpet to be cleaned immediately but we really did not expect a four star hotel to rely on their customers to inform them of cleanliness issues.
On the plus side the rest of the room was spotless and the bed very comfortable. There were nice touches with the fresh fruit, the sherry and the small box of fudge. The public areas in the hotel were also beautiful with two very comfy lounges with the bonus of a library.
We ate in the Ocean restaurant on a couple of occasions and also had a bar meal. Unfortunately we did not feel there was much choice on the menu and little or no vegetables were served with the meals. We also found the majority of staff in the restaurant to be rather stand offish but again on the plus side we did not have to wait too long for our meals to be served.
The hotel itself is situated down a single track lane and vehicle access can be a little problematic at busy times.
On the plus side the rest of the room was spotless and the bed very comfortable. There were nice touches with the fresh fruit, the sherry and the small box of fudge. The public areas in the hotel were also beautiful with two very comfy lounges with the bonus of a library.
We ate in the Ocean restaurant on a couple of occasions and also had a bar meal. Unfortunately we did not feel there was much choice on the menu and little or no vegetables were served with the meals. We also found the majority of staff in the restaurant to be rather stand offish but again on the plus side we did not have to wait too long for our meals to be served.
The hotel itself is situated down a single track lane and vehicle access can be a little problematic at busy times.
Source: tripadvisor.co.uk
In August 2014, jaglongstaff said about Fermain Valley Hotel
Stayed last year - excellent. My rating would be good - but not allowed to rate that above.This year let down by food and waiter service. There were technical problems in the kitchen - took 4 days to repair. This meant reduced choice of food. Menu not varied enough on daily basis. Unclear on menu of choice of veg. On two occasions my wife ordered fish which arrived lukewarm and without veg - we were compensated in full though. On another occasion veg was ordered but not brought to us until 10 mins through meal. My order for breakfast was wrong on 4 occasions. One waitress really struggled to understand English. Encouraged on menu to enquire about "specials" but usually consisted of 1 choice! On one occasion one meal offered, but they had run out of fish! No vegetarian option on menu.
Really nice hotel though - very clean and excellent service by housemaid. Apart from some dining staff, all really helpful and friendly. The manager is great - a good listener and very keen to ensure your stay is a good one.
We would return, but would expect better food and a more varied menu on a daily basis with more detail as to what exactly comes with the meal.
Very, very beautiful Island.
Really nice hotel though - very clean and excellent service by housemaid. Apart from some dining staff, all really helpful and friendly. The manager is great - a good listener and very keen to ensure your stay is a good one.
We would return, but would expect better food and a more varied menu on a daily basis with more detail as to what exactly comes with the meal.
Very, very beautiful Island.
Source: tripadvisor.co.uk
In August 2014, Kathlyn P said about Fermain Valley Hotel
We stayed here just for one night before taking up our other accommodation for our holiday. In a previous life as the Favorita we had stayed here for two weeks over a 20year period .
Beautiful refurbishment to the hotel without losing its character. Fantastic service from the manager, Robert Steen.
We ate in the Ocean Restaurant on the night and the food and value was excellent. We also went back later in the holiday with friends to eat in the Rock Garden and that was excellent value and service too..
Obviously this is top quality and top price accommodation - you get what you pay for!
Beautiful refurbishment to the hotel without losing its character. Fantastic service from the manager, Robert Steen.
We ate in the Ocean Restaurant on the night and the food and value was excellent. We also went back later in the holiday with friends to eat in the Rock Garden and that was excellent value and service too..
Obviously this is top quality and top price accommodation - you get what you pay for!
Source: tripadvisor.co.uk
In September 2014, SJAHantsUK said about Fermain Valley Hotel
I am rarely happy when arriving at an hotel, particularly, it seems, fairly expensive ones!
I usually want to change rooms and things go downhill from there.
On arriving at the fremain valley we were bowled over by the view. Check in was painless and our room was spectacular. Huge, beautifully decorated and with that view. The bed was very comfortable, the bath towels just the right size and with lovely bathroom products.
The hotel is situated at the top of a valley and it is an easy walk down to a beach and beach bar
There is some aircraft noise but that is impossible to change and they are hardly jumbo jets
I usually want to change rooms and things go downhill from there.
On arriving at the fremain valley we were bowled over by the view. Check in was painless and our room was spectacular. Huge, beautifully decorated and with that view. The bed was very comfortable, the bath towels just the right size and with lovely bathroom products.
The hotel is situated at the top of a valley and it is an easy walk down to a beach and beach bar
There is some aircraft noise but that is impossible to change and they are hardly jumbo jets
Source: tripadvisor.co.uk
In September 2014, Ace2814 said about Fermain Valley Hotel
We spent four days at the hotel. The welcome and service were excellent from arrival to departure. All the staff were so friendly and helpful. We had wonderful food in the Ocean restaurant. The Rock restaurant is open in the evenings from Tuesday to Saturday. It is advisable to book a table at both restaurants as they are fraternised by locals as well as guests of the hotel. if you are a steak eater then the Rock is for you. The hotel has free Wifi but it is being upgraded as some areas of the hotel it is impossible to connect. This is not a hotel for young children because of the steep steps and path to the beach. There is free car transport from the hotel to St Peter Port but pre book with reception as it is used regularly by hotel guests. A very relaxing and comfortable few days.
Source: tripadvisor.co.uk
In September 2014, Mark L said about Fermain Valley Hotel
Have just returned from enjoying a wonderful 3 night stay at this lovely hotel. It was my gorgeous girlfriend, s first visit to the island and from the moment we stepped into the reception on Thursday afternoon to leaving Sunday we both can, t fault anything from the staff, room, food to the view from the terrace/balcony. Ended Saturday evening with a birthday cake being brought to the table for me which with girlfriend,s help and hotels assistance it was all organised. Can't wait both of us to come back again soon
Source: tripadvisor.co.uk