Local Reviews
In July 2007, EdwinBear said about Fermain Valley Hotel
We flew from Jersey to Guernsey to celebrate our wedding anniversary, specifically booking the fine dining restaurant to have dinner in on the Saturday night. On arrival we were told the restaurant was closed for a wedding, this was obviously disppointing as we had travelled there specifically to eat at the restaurant. The manager did do his best to rectify the situation, offering us the choice of private dining in the library or the restaurant menu in the brasserie, we chose the latter. We were also offered a couple of glasses of champagne by way of compensation (although were given prosecco instead). Dinner was excellent, we also had a very enjoyable lunch on the terrace (although the service was very slow, we were there for 2 hours and only had a sandwich and pudding).
Breakfast on Sunday morning was poor, there was no fruit juice available at the buffet (which was limited) and my full english arrived without sausage as they had run out!
The room was exquisite and was so big it was more like a suite than a room. It was spotlessly clean with a huge bathroom, fruit, water and sherry. They also did the most amazing turn down service with candles lit all round the room and petals scattered everywhere which was a very thoughtful touch.
Overall, we would definately stay here agin, but probably not if they had a wedding booked.
Breakfast on Sunday morning was poor, there was no fruit juice available at the buffet (which was limited) and my full english arrived without sausage as they had run out!
The room was exquisite and was so big it was more like a suite than a room. It was spotlessly clean with a huge bathroom, fruit, water and sherry. They also did the most amazing turn down service with candles lit all round the room and petals scattered everywhere which was a very thoughtful touch.
Overall, we would definately stay here agin, but probably not if they had a wedding booked.
Source: tripadvisor.co.uk
In August 2007, stobar said about Fermain Valley Hotel
My wife and I were very pleased with our week long stay at the Fermain Valley Hotel. Since it was less than a year old everywhere looked just as it did in the brochure.
The staff were friendly and helpful, the food was excellent in both the brasserie and restaurant and the location wonderful. If you like coastal walks, all of the south and west coast up to St Peter Port is easily accessible from the hotel and highly recommended.
We booked a Silver room but as it was relatively quiet (early June) we were upgraded to a Gold one free of charge. If you like a room with a view, be sure to ask for one of the sea facing ones above the terrace or hotel front entrance - all of which are probably Gold or Platinum.
Thanks to all at the Fermain Valley Hotel - we will probably visit Jersey next but may return some day...
The staff were friendly and helpful, the food was excellent in both the brasserie and restaurant and the location wonderful. If you like coastal walks, all of the south and west coast up to St Peter Port is easily accessible from the hotel and highly recommended.
We booked a Silver room but as it was relatively quiet (early June) we were upgraded to a Gold one free of charge. If you like a room with a view, be sure to ask for one of the sea facing ones above the terrace or hotel front entrance - all of which are probably Gold or Platinum.
Thanks to all at the Fermain Valley Hotel - we will probably visit Jersey next but may return some day...
Source: tripadvisor.co.uk
In September 2007, Marray said about Fermain Valley Hotel
My husband and myself stayed at the Fermain Valley Hotel for one week at the beginning of September on half board basis which is something we don't always do. We were pleasantly surprised at the quality of the food and service which was excellent. We stayed in a gold standard room although quite small it had everything we needed including a balcony with a sea view. The room was serviced twice a day with clean bedding and towels changed every day.
The staff although young and from many countries were very pleasant and helpful.
A nice touch was having tea or coffee delivered to your room 24/7 included in the cost.
Overall I would recommend this hotel and hopefully we will return again. The only downside which is beyond the control of the hotel it is under the flight path and there is some aircraft noise during the day starting about 7.00am in the morning and finishing around 9.00pm at night. This really did not effect us at all.
The staff although young and from many countries were very pleasant and helpful.
A nice touch was having tea or coffee delivered to your room 24/7 included in the cost.
Overall I would recommend this hotel and hopefully we will return again. The only downside which is beyond the control of the hotel it is under the flight path and there is some aircraft noise during the day starting about 7.00am in the morning and finishing around 9.00pm at night. This really did not effect us at all.
Source: tripadvisor.co.uk
In September 2007, handiman said about Fermain Valley Hotel
My wife and I stayed at The Fermain Valley Hotel in August and absolutely loved it.
From the food, gardens, views and accommodation, to the incredible friendly staff. From Vera and Mario (he seems to be everywhere) who took care of us for breakfast to both Linda and Fran at reception, everyone was excellent.
Quite often you seem to find in Hotels that there is not a lot of management presence, but even that they seem to have down to a tee. When we almost missed our flight to Bournemouth, one of the managers, Mark, ran us to the airport so that we were on time.
We will be back!
From the food, gardens, views and accommodation, to the incredible friendly staff. From Vera and Mario (he seems to be everywhere) who took care of us for breakfast to both Linda and Fran at reception, everyone was excellent.
Quite often you seem to find in Hotels that there is not a lot of management presence, but even that they seem to have down to a tee. When we almost missed our flight to Bournemouth, one of the managers, Mark, ran us to the airport so that we were on time.
We will be back!
Source: tripadvisor.co.uk
In October 2007, Sleepingbeauty said about Fermain Valley Hotel
Fantastic stay, lovely room, great breakfast and the staff couldn't be more helpful or friendly. Although outside St Peter Port it was a very pleasant 45 min walk along footpath to town. Very peaceful and lovely gardens.
Source: tripadvisor.co.uk
In November 2007, lemonlush said about Fermain Valley Hotel
just returned from a 4 day trip to fermain valley hotel. or should i say heaven,,
it is unbelievable, from the minute you arrive you are treated so special and i can not fault anything at all.
The rooms are gorgeous and from having room service breakfast at no extra cost to the complimentary papers and fluffy gowns and slippers, to having a power shower and then sitting out on balcony overlooking the sea its so perfect.
The staff are the best i have ever met. the food is to die for and we only ate in the brasserie as really did want to relax and not have to dress up too much, afterwards we just lounged in the library and played board games and drank liquors, , very fine!
Upon arriving back to the room our beds had been turned back and slippers placed by bed, classical music playing and lights dimmed, need i go on.
the swimming pool and sauna were faultless and very quiet when we were there so mainly for our own use.
cant wait to return and would recommend it absolutely.
if there is such a place as bliss and heaven then this is it......
it is unbelievable, from the minute you arrive you are treated so special and i can not fault anything at all.
The rooms are gorgeous and from having room service breakfast at no extra cost to the complimentary papers and fluffy gowns and slippers, to having a power shower and then sitting out on balcony overlooking the sea its so perfect.
The staff are the best i have ever met. the food is to die for and we only ate in the brasserie as really did want to relax and not have to dress up too much, afterwards we just lounged in the library and played board games and drank liquors, , very fine!
Upon arriving back to the room our beds had been turned back and slippers placed by bed, classical music playing and lights dimmed, need i go on.
the swimming pool and sauna were faultless and very quiet when we were there so mainly for our own use.
cant wait to return and would recommend it absolutely.
if there is such a place as bliss and heaven then this is it......
Source: tripadvisor.co.uk
In November 2007, Pete15 said about Fermain Valley Hotel
I stayed at The Fermain Valley Hotel with a close friend of mine as part of our work incentive scheme. If I am honest, I was expecting to receive a lower priority than the other guests as we work for the company that owns the hotel, but I couldn't have been more wrong.
The staff at this hotel really make it the fantastic experience that it is. Yes the food is excellent and the views unbeatable, however in my book you cannot beat a friendly and efficient crew! From Linda and Thomas (who has since left - he will be missed) on reception to Jordan, Raymond and Garry behind the bar, you will not find better, which says alot for the management team.
Since our original stay back in May we've visited twice more and we've booked again for December!
The staff at this hotel really make it the fantastic experience that it is. Yes the food is excellent and the views unbeatable, however in my book you cannot beat a friendly and efficient crew! From Linda and Thomas (who has since left - he will be missed) on reception to Jordan, Raymond and Garry behind the bar, you will not find better, which says alot for the management team.
Since our original stay back in May we've visited twice more and we've booked again for December!
Source: tripadvisor.co.uk
In May 2008, CHRIS R said about Fermain Valley Hotel
We have just returned from spending 4 days at Fermain Valley Hotel celebrating our wedding anniversay and can thoroughly recommend this delightfull hotel. We booked the stay direct with the hotel who arranged everything including fights,car hire.taxi,boat tickets for free visit to Herm Island,and dinner at the amazing Christophes restaurant. All went very smoothly .We booked the Platinum rooms which were beautifull.Overall one of the best hotels we have stayed in and will return.
Source: tripadvisor.co.uk
In May 2008, roseoakhil said about Fermain Valley Hotel
We stayed at the Fermain Valley for 3 nights in April 2008 and booked are Double Gold Room direct with the hotel. After doing my reaserch into the place both on here and the hotels own website i went in with very high expectations, which if anything they fell slightly short on. The Hotel is as much catering for business guests as well as holiday makers, so dont expext a tourist hotel. The reception staff didnt really want to help when i asked about booking a trip to the other islands and the board of leaflets on places to visit was tucked in the corner of the libary, hardly easy to find. However the facilites are fantastic here, swimming pool, resturants, bar, libary, internet access, beutifull garderns the list is endless.
On check in we were taken to our rooms, it was very breif and easy, i do feel however we could have been told a bit more about the hotel then just the finger pointing in various directions by the receptionist at the font desk. Our room was very well furnished with all the mod cons you would need (no mini bar however which i thought was strange for a hotel of this caliber). We had a nice balcony looking out to sea which was very plesent in the evenings. A complimentary local newspaper was provided every day and a turn down service. Tea and coffee is available through room service not self made in room, this made a lovely touch as you always got a nice pot of tea and a few homemade buscuits. Housekeeping was a little strange in that they come quite early (which i dont have a problem with) and they sort of did half a job every day, where as we would come back and they looked like they had gone to do something but didnt finish like cleaning the bathroom and moving cusions around but not puting them back. The complementary toiletries were nice however i relly on them on holiday and dont take my own (saving precious case space) and having used the bath soap and shampoo on the 1st night not to get any refills/replacments was a little anoying. Food is excellent at the hotel we ended up eating in 2 of the 3 nights. Service is a little slow but worth the wait, when it comes to the staff i do think they are over worked and a little stressed at times, seaing them on shift what seemed like 1st thing at breakfast and on till evening meal. The dessert were heaven i couldnt resist, its not like me to eat at the hotel on holiday but it was very good. The grounds of the hotel are again stunning, walking down through the valley to the beach was a pleasure (not so much going up again however). This hast to be the best spot on the island by far, it really does feel like your in the med.
Getting in off the main road to the hotel is quite a rat run in its very narrow and if you meet something coming the other way then you have no option to reverse, also coming out of the car park is a little tight. I found out on the last day though that the hotel had a free mini bus service you could hop into to get places, which we tried and was prompt, making me think do you really need a hire car on guernsey probably not!
Now my notes on the plane noise... Please be aware (i dont want to put people off) but Fermain Valley is right under the flight path to the airport and the planes do come over low, majority of them are throughout the day but in my time there i was woken at 6am by some and heard them still coming in/out at 11pm. With the windows shut its not to bad, but when i was there is was a little warm so had to sleep with the windows open to keep cool so heard them early on more.
Overall we had a really good stop at the Fermain Valley, I dont think it goes above and beyond in terms of a luxury hotel, but it certainly lives up to a very good 4 star hotel, and deserves its place on here. I feel like i have given it a fair review , i dont want to be all positive simply as i think there were a few little flaws.
On check in we were taken to our rooms, it was very breif and easy, i do feel however we could have been told a bit more about the hotel then just the finger pointing in various directions by the receptionist at the font desk. Our room was very well furnished with all the mod cons you would need (no mini bar however which i thought was strange for a hotel of this caliber). We had a nice balcony looking out to sea which was very plesent in the evenings. A complimentary local newspaper was provided every day and a turn down service. Tea and coffee is available through room service not self made in room, this made a lovely touch as you always got a nice pot of tea and a few homemade buscuits. Housekeeping was a little strange in that they come quite early (which i dont have a problem with) and they sort of did half a job every day, where as we would come back and they looked like they had gone to do something but didnt finish like cleaning the bathroom and moving cusions around but not puting them back. The complementary toiletries were nice however i relly on them on holiday and dont take my own (saving precious case space) and having used the bath soap and shampoo on the 1st night not to get any refills/replacments was a little anoying. Food is excellent at the hotel we ended up eating in 2 of the 3 nights. Service is a little slow but worth the wait, when it comes to the staff i do think they are over worked and a little stressed at times, seaing them on shift what seemed like 1st thing at breakfast and on till evening meal. The dessert were heaven i couldnt resist, its not like me to eat at the hotel on holiday but it was very good. The grounds of the hotel are again stunning, walking down through the valley to the beach was a pleasure (not so much going up again however). This hast to be the best spot on the island by far, it really does feel like your in the med.
Getting in off the main road to the hotel is quite a rat run in its very narrow and if you meet something coming the other way then you have no option to reverse, also coming out of the car park is a little tight. I found out on the last day though that the hotel had a free mini bus service you could hop into to get places, which we tried and was prompt, making me think do you really need a hire car on guernsey probably not!
Now my notes on the plane noise... Please be aware (i dont want to put people off) but Fermain Valley is right under the flight path to the airport and the planes do come over low, majority of them are throughout the day but in my time there i was woken at 6am by some and heard them still coming in/out at 11pm. With the windows shut its not to bad, but when i was there is was a little warm so had to sleep with the windows open to keep cool so heard them early on more.
Overall we had a really good stop at the Fermain Valley, I dont think it goes above and beyond in terms of a luxury hotel, but it certainly lives up to a very good 4 star hotel, and deserves its place on here. I feel like i have given it a fair review , i dont want to be all positive simply as i think there were a few little flaws.
Source: tripadvisor.co.uk
In May 2008, Jansolo said about Fermain Valley Hotel
We stayed at the Fermain Valley Hotel in early May on their 3 night experience Guernsey deal. This was excellent value for money as it included the room, flight, car hire, one dinner at Christophe's (Michelin starred restaurant next door) and a boat trip to Herm. As I booked late we had a Gold Star room without a balcony, but it was large and very comfortable, with a sea view. The staff were generally extremely friendly and helpful, despite being overstretched at times. They are recruited from many countries, so make for an interesting mix. The only criticism I have is that the coffee was fairly rough, but everything else, including breakfast and evening meals in the brasserie, was extremely high quality. So choose the tea!
Other guests have referred to the aircraft noise, but any hotel on this stretch of the coast is going to be under the flight path and the noise isn't that great and we had our windows open at night and weren't kept awake by it. The hotel is generally very quiet and the views and walks around it are spectacular. The restaurant down at Fermain Beach is excellent too and a beautiful spot for lunch if the weather's fine.
Car hire was included in the package, but isn't really necessary as the bus service is very good and very cheap and covers the whole island. The hotel also runs a courtesy service into St Peter Port on request. However there was additional cost to the car hire from the airport as insurance isn't included and also I was charged for half a tank of petrol and told to bring the car back on fumes only, as if I didn't use it all here was no refund. That proved impossible in a Ford Ka, even though we drove over most of the island.
I
Other guests have referred to the aircraft noise, but any hotel on this stretch of the coast is going to be under the flight path and the noise isn't that great and we had our windows open at night and weren't kept awake by it. The hotel is generally very quiet and the views and walks around it are spectacular. The restaurant down at Fermain Beach is excellent too and a beautiful spot for lunch if the weather's fine.
Car hire was included in the package, but isn't really necessary as the bus service is very good and very cheap and covers the whole island. The hotel also runs a courtesy service into St Peter Port on request. However there was additional cost to the car hire from the airport as insurance isn't included and also I was charged for half a tank of petrol and told to bring the car back on fumes only, as if I didn't use it all here was no refund. That proved impossible in a Ford Ka, even though we drove over most of the island.
I
Source: tripadvisor.co.uk