Local Reviews
In May 2015, Mike A said about St Pierre Park Hotel
My wife and I spent a few days here on our first visit to Guernsey. We were not disappointed. Before I review the hotel I would like to congratulate "Channel Islands Direct" who made the arrangements and the bookings. An efficient service and we even had a box of chocolates from them on our return home. Likewise, we were impressed by the Condor Liberation ferry from Poole to Guernsey. The upgraded cabin provides comfortable reserved seating and at your seat service.
Hotel reception was very welcoming and helpful, our room was very comfortable, clean, well maintained with good views over the lake. The Victor Hugo restaurant provided an excellent, varied menu with food to match. All in all a fine hotel and a good base for exploring Guernsey. My only complaint is about the price of drinks which were extortionate.
Hotel reception was very welcoming and helpful, our room was very comfortable, clean, well maintained with good views over the lake. The Victor Hugo restaurant provided an excellent, varied menu with food to match. All in all a fine hotel and a good base for exploring Guernsey. My only complaint is about the price of drinks which were extortionate.
Source: tripadvisor.co.uk
In May 2015, crbarton said about St Pierre Park Hotel
pleasant hotel in nice surroundings. Food quality and choice good , drinks pricey, lounge service friendly with comfy seating areas. Breakfast service slow. Room with tea water and biscuits, spacious and bathroom good. Reception staff helpful
Source: tripadvisor.co.uk
In May 2015, Steve P said about St Pierre Park Hotel
We booked into the hotel, as part of a 4 day break booked through Condor Ferries. On arrival on 21 May we were advised that, due to a function that night, we would not be able to dine in the main restaurant because of a major function taking place in the hotel. Likewise for the following night. This was very disappointing and inconvenient as, already advised to the hotel, my wife is a diabetic and needs to eat at regular intervals and certainly befor that late in the evening. We therefore elected to eat in the bar which proved to be acceptable. The following night we ate in the Pavilion which, although not part of the hotel provision, proved to be excellent. As we had eaten a substantial meal in the day we again ate in the bar on the Saturday night. On the Sunday we also ate in the bar. On this occasion we found the experience to be very disappointing as there were clearly insufficient staff who, although working their hardest were unable to cope with the large number of people eating in the bar and the service was sporadic and slow to say the least. This in no way can be blamed on the staff as they were working as hard as they could to give good service. It was the same at breakfast the next day with a clear shortage of staff trying to cope with a large number of customers. Our stay was also spoiled by one of the major events taking place (the Gaelic football dinner) continuing to be very noisy well in to the night. Eventually my wife fould it necessary to "address" the revellers at 3am and they then quietened down. We found our stay comfortable in terms of the room, facilities and customer service standard of the staff (in particular the reception staff) but as they were under significant pressure, even with the best will in the world, they were unable to cope adequately with the demands placed upon them. In all it was a stay in an extremely well appointed hotel spoiled
Source: tripadvisor.co.uk
In May 2015, Nick J said about St Pierre Park Hotel
Hotels in Guernsey have leapt forward into the modern age in the last few years, Red Carnation Group with the OGH and Duke of Richmond and the Fermain Valley under the ownership of the Derek Coates empire have shaken the foundations and made everyone else raise their game.
I booked the StPP as a 25th anniversary treat, I knew that a lot of rooms here had been revamped and the restaurants have been getting good reviews, the idea was a relaxing afternoon in the health suite, dinner in the terrace restaurant with the kids and then check out the next morning.
when I booked I was asked if it was for an occasion, I mentioned the silver wedding anniversary and the receptionist said she would make a note of it on the booking, I also asked if we could book a table in the terrace, again no problem I was told.
We arrived at the hotel and had a short wait at reception, I wondered if I imagined the receptionists surliness but this was confirmed as having collected our key my wife said "she was a bit po-faced wasn't she.."
the room was supposed to be an "executive" ok only one up from the basic but i'm afraid to say it was tired and a bit cramped, the bed was two singles bolted together masquerading as a kingsize double, could have got away with it if they hadn't been about an inch different in height ;)
I will review the restaurant separately but needless to say there was no sign of either the booking (luckily they squeezed our table of 5 in) or any mention of the fact that it was our Silver wedding anniversary, as I say maybe my expectations were too high.
One final point that might be a deterrent for modern hotel goers was that in the wing where our room was there was no wifi, or at least none showing up on my phone, it wasn't an issue for me, but it might be for others.
The plus points, well the health spa has a great pool and the gym was fine as far as hotel gyms go. Also the breakfast was really top notch and the staff bent over backwards to get us a window seat overlooking the magnificent gardens.
I booked the StPP as a 25th anniversary treat, I knew that a lot of rooms here had been revamped and the restaurants have been getting good reviews, the idea was a relaxing afternoon in the health suite, dinner in the terrace restaurant with the kids and then check out the next morning.
when I booked I was asked if it was for an occasion, I mentioned the silver wedding anniversary and the receptionist said she would make a note of it on the booking, I also asked if we could book a table in the terrace, again no problem I was told.
We arrived at the hotel and had a short wait at reception, I wondered if I imagined the receptionists surliness but this was confirmed as having collected our key my wife said "she was a bit po-faced wasn't she.."
the room was supposed to be an "executive" ok only one up from the basic but i'm afraid to say it was tired and a bit cramped, the bed was two singles bolted together masquerading as a kingsize double, could have got away with it if they hadn't been about an inch different in height ;)
I will review the restaurant separately but needless to say there was no sign of either the booking (luckily they squeezed our table of 5 in) or any mention of the fact that it was our Silver wedding anniversary, as I say maybe my expectations were too high.
One final point that might be a deterrent for modern hotel goers was that in the wing where our room was there was no wifi, or at least none showing up on my phone, it wasn't an issue for me, but it might be for others.
The plus points, well the health spa has a great pool and the gym was fine as far as hotel gyms go. Also the breakfast was really top notch and the staff bent over backwards to get us a window seat overlooking the magnificent gardens.
Source: tripadvisor.co.uk
In May 2015, Steve H said about St Pierre Park Hotel
Nice hotel but a bit dated, nice and clean with nice staff. The food was nice but not spectacular. The bed was really comfortable but the pillows were to soft for my liking. The wifi can be a bit hit and miss. Needs bringing into the 21st century....
Source: tripadvisor.co.uk
In June 2015, Chris T said about St Pierre Park Hotel
We stayed here for week at the end of May 2015. welcomed by friendly receptionist. Nice clean/comfortable room although carpet by patio door was worn through. Excellent tea/coffee facilities in room and fresh water/toiletries every day. we used the hotel Terrace Cafe/Bar and whilst main course was ok the deserts were extremely small and a bottle of the cheapest wine set us back £20 ! We walked in to the Victor Hugo bar another evening and was abruptly told nothing available for 30 mins(although tables were empty but not laid out) the waitress could have suggested us to have drink and a table would be ready shortly... We also ate at the Pavilion Restaurant..good service/food and much better wine prices - £14.99 bottle ! but only open Fri/Sat. Breakfast was good with a varied selection, but often cooked breakfast items ran out and needed topping up. Whilst there was free WiFi signal quality was hit and miss and non existent in our friends room. Overall a good experience, pity that smoking cannot be banned or restricted to certain areas/floors? as on room verandas smoke from one area blows into another
Source: tripadvisor.co.uk
In June 2015, PartTimers said about St Pierre Park Hotel
Stayed for 3 nights as part of a package, thought it was good value for money. Room was a good size and well appointed with a balcony overlooking the garden. Bathroom was spacious and had a good supply of toiletries.
Hotel was on a bus route into St Peter Port and virtually across the road to a large Waitrose.
Our only complaint was the price of the drinks in the bar - £7 for a glass of rose was excessive.
We ate at other comparable restaurants in Guernsey where the drinks were much better value.
Hotel was on a bus route into St Peter Port and virtually across the road to a large Waitrose.
Our only complaint was the price of the drinks in the bar - £7 for a glass of rose was excessive.
We ate at other comparable restaurants in Guernsey where the drinks were much better value.
Source: tripadvisor.co.uk
In September 2014, Argonauticus said about Old Government House Hotel & Spa
Absolutely nothing but praise for this hotel. they get it all right. Staff are attentive and skilled. The breakfast is a joy. Spa superb, Nikki the masseuse was super talented. Amenities are all first class, great pool area. Whilst I did not have the afternoon tea it looked awesome.
Source: tripadvisor.co.uk
In September 2014, SunStreet said about Old Government House Hotel & Spa
We had a Deluxe Afternoon Tea here yesterday. It was superb. Large choice of tea to drink ( I had a keemum type, strong and gorgeous ), sandwiches, scones and cakes. We ate in the garden on a beautiful day which added to the enjoyment.
The only cake I wasn't too keen on was a red sponge which my friend said was Red Velvet, an American sponge. Not to my taste but everything else was. Thank you. OGH. Very, very pleasant staff as usual too.
The only cake I wasn't too keen on was a red sponge which my friend said was Red Velvet, an American sponge. Not to my taste but everything else was. Thank you. OGH. Very, very pleasant staff as usual too.
Source: tripadvisor.co.uk
In September 2014, Dawn A said about Old Government House Hotel & Spa
Our first visit to this marvellous hotel will not be our last. In fact we are planning on making this a place to return to two or three times a year. The service from making initial enquiries, to the warmest welcome on arrival, the care received in every department during our visit to our departure was beyond expectation. Every meal was a delight, the menu was imaginative. and the quality of the ingredients were first class. We thoroughly recommend this hotel to anyone who wants to be made to feel that they are a welcome guest for the whole of their stay. It is extremely difficult to choose members of staff to highlight for their service as each and everyone made us feel that nothing was too much trouble. But in fairness we would give a special mention to Ula in reservations, who was the one in patiently helped us get to the hotel despite bouts of illnesses which made us cancel our reservations twice.
Source: tripadvisor.co.uk