Local Reviews
In June 2019, swisstony123 said about Old Government House Hotel & Spa
Stayed here with my wife for a weekend break. Our arrival was handled well and I’m pleased we’d booked a bigger room - the standard ones looked very snug.
The property itself is beautiful, with some great artwork but the execution of service on all too many occasions was sorely lacking.
From not being able to get through to room service to order drinks (ended up with a voicemail simply saying no one can take my call) to sitting in the garden for well over an hour without anyone asking if we wanted anything, the missed service opportunities (and in turn income for the hotel) seemed to to smack of a cliched 1970s seaside hotel.
Plates at breakfast were left far too long before being tidied away and the quality of the fruit juice deteriorated every day, too.
Given the substantial price tag and the way the hotel bills itself, I had far higher expectations when it came to service levels.
The property itself is beautiful, with some great artwork but the execution of service on all too many occasions was sorely lacking.
From not being able to get through to room service to order drinks (ended up with a voicemail simply saying no one can take my call) to sitting in the garden for well over an hour without anyone asking if we wanted anything, the missed service opportunities (and in turn income for the hotel) seemed to to smack of a cliched 1970s seaside hotel.
Plates at breakfast were left far too long before being tidied away and the quality of the fruit juice deteriorated every day, too.
Given the substantial price tag and the way the hotel bills itself, I had far higher expectations when it came to service levels.
Source: tripadvisor.co.uk
In June 2019, John W said about Old Government House Hotel & Spa
One does not keep returning to a regular hotel unless it is something special. And 'The OGH' is that. The ambiance and attention combine well with its style and location. Yet of course one also notices nuances and changes. This time it was the less than refined service - with one notable exception - in the restaurant. One joy if the weather suites is breakfast in their lovely garden - yet the day we could was spoiled by an incompletly laid table and that I suspect we were forgotten 'out there'. Another time our cooked breakfasts were produced before we'd finished our cerials. We dined in one evening and had a long wait - apparently our starters were taken to another table. Thus my main, Duck Cottage Pie was well over heated - scaldingly so. Now in the grand scheme of things hitches happen - its human. But OGH was not like this in its 4 star days. So we are disappointed but not sufficiently not to return. We will. There's far more good, nay excellent which makes it a favourite - not least the Housekeeping. Our room, albeit compact was immaculate when we returned in the afternoon and then again after dinner it had been prepared ready for us. Fresh fruit is there and each evening a litle box of goodies. And, I nearly forgot a Carafe with fresh ground coffee. The same must be said of reception, concierge and Duty Managers. Ready to greet, help and give useful advice.
Source: tripadvisor.co.uk
In October 2021, E-7 said about Old Government House Hotel & Spa
We got married here in the summer and ourselves and relatives stayed here too. Perfect choice couldn’t fault a thing, the staff were friendly and ran a seamless service nothing was too much to ask, the food and drink were great too and lots of choice. Located at the top of town so the views are lovely of the harbour and islands. Would definitely recommend.
Source: tripadvisor.co.uk
In January 2018, Maz R said about St Pierre Park Hotel
Great spa
Source: google.com
In January 2018, Michael Ford said about St Pierre Park Hotel
Great spa here
Source: google.com
In January 2018, Russell Carre said about St Pierre Park Hotel
Good place good staff
Source: google.com
In January 2018, Alan Clark said about St Pierre Park Hotel
A beautiful hotel, large comfortable rooms Queen size beds with balcony.
Source: google.com
In January 2018, Angus Rather said about St Pierre Park Hotel
Great hotel, little pricey but great customer service.
Source: google.com
In January 2018, James Dennis said about St Pierre Park Hotel
Amazing staff and great food and drinks. Amazingly well equiped gym, pool and spa. The place to stay on Gurrnsey.
Source: google.com
In January 2018, Helen Smallwood said about St Pierre Park Hotel
Friendly, lovely rooms, well-equipped gym. Terrace restaurant was lovely although maybe pricey for the size of the portions.
Source: google.com