Local Reviews
In October 2012, Jeeza said about St Pierre Park Hotel
Close but no cigar
Stayed at the St Pierre Park Hotel Guernsey between 12/10/12 and 14/10/12 (2 nights)
Summary
A nice hotel with friendly staff, good bar food and good facilities
Positives
Good facilities
Great choice for breakfast
Friendly staff
Great fish and chips in the bar
Clean room
Negatives
Unable to open the door to the balcony due to Noisy air conditioning
Restrictive check out time
Small choice of food in the main restaurant
Reached the hotel at about 19:45 on a Friday night, check in was easy and the receptionist was friendly and informative about the hotel (a Dutch girl who is going home soon she said). The hotel was busy as there was a function in the bar. we were told by the receptionist that they would be finished by 20:00. Our room was on the 1st floor at the front of the hotel looking over the car park. There was a patio door leading to a small balcony. The room was clean and a reasonable size for two people. There was a kettle with coffee and tea, also in a draw was a hair dryer. The bed was two singles pushed together which is not everybody's cup of tea. The bathroom was also clean and well stocked with soap and shampoo.
We went to the bar at just after 20:00 and as promised it had cleared of the function guests and was nice and quite. We ordered fish and chip from the bar menu which we both agreed was delicious. The bar staff were very friendly and attentive. Friday night we had a good nights sleep.
Breakfast on Saturday was great, a large choice of hot food, fruits and cereal, the breakfast staff were again friendly and efficient. Later in the day we used the swimming pool and jacuzzi, the pool is 25m and 2.3 m deep at one end. Didn't get a chance to use the relaxation facilities, an all over massage would have been £45, they offer lots of other beauty and relaxation therapies.
Everything was looking good and the 4 star hotel tag was living up to its promise, however, on our second night we a had a couple of issues, we eat in the bar again as the previous nights food had been good. My wife had the curry of the day and my son had carbonara, both meals were poor and they said tasteless. I had the fish pie and thought it was really good. When the waiter came to clear the plates he asked if the meal was OK, my wife told him about the food and he said he'd get the manager. To his credit the manager was very quick to apologise and removed the meal charge from our bill, this was outstanding customer service in my view. Unfortunately the second night sleep was not a good one, it was warm and we needed to open the balcony door, this meant we had to put up with the air conditioning compressors which were located on the ground floor switching on every so often.
Breakfast again was superb. As we were not flying until the afternoon we asked reception if we could check out a bit later, they came back with a yes but it would cost £25, I can't understand were their cost is in a late check out to justify this charge. The reason they gave at reception was that the room was needed for a guest who was checking in that day and had requested our room. This just didn't make sense as they would not have tried to charge us if it was needed. I didn't argue as I didn't feel it would help and we had packed by that time. The receptionist did say we were welcome to store our bags and use the facilities for the rest of the day.
Summary
A nice hotel with generally good customer service, the bar staff were excellent as was the fish and chips, facilities are good, however, rooms on the front of the hotel are subject to noise from the car park and the air con (which does not supply the rooms). Not being flexible on check out also spoilt what would have been very good marks. I would recommend this hotel but would advise you to get a room at the back of the hotel.
Stayed at the St Pierre Park Hotel Guernsey between 12/10/12 and 14/10/12 (2 nights)
Summary
A nice hotel with friendly staff, good bar food and good facilities
Positives
Good facilities
Great choice for breakfast
Friendly staff
Great fish and chips in the bar
Clean room
Negatives
Unable to open the door to the balcony due to Noisy air conditioning
Restrictive check out time
Small choice of food in the main restaurant
Reached the hotel at about 19:45 on a Friday night, check in was easy and the receptionist was friendly and informative about the hotel (a Dutch girl who is going home soon she said). The hotel was busy as there was a function in the bar. we were told by the receptionist that they would be finished by 20:00. Our room was on the 1st floor at the front of the hotel looking over the car park. There was a patio door leading to a small balcony. The room was clean and a reasonable size for two people. There was a kettle with coffee and tea, also in a draw was a hair dryer. The bed was two singles pushed together which is not everybody's cup of tea. The bathroom was also clean and well stocked with soap and shampoo.
We went to the bar at just after 20:00 and as promised it had cleared of the function guests and was nice and quite. We ordered fish and chip from the bar menu which we both agreed was delicious. The bar staff were very friendly and attentive. Friday night we had a good nights sleep.
Breakfast on Saturday was great, a large choice of hot food, fruits and cereal, the breakfast staff were again friendly and efficient. Later in the day we used the swimming pool and jacuzzi, the pool is 25m and 2.3 m deep at one end. Didn't get a chance to use the relaxation facilities, an all over massage would have been £45, they offer lots of other beauty and relaxation therapies.
Everything was looking good and the 4 star hotel tag was living up to its promise, however, on our second night we a had a couple of issues, we eat in the bar again as the previous nights food had been good. My wife had the curry of the day and my son had carbonara, both meals were poor and they said tasteless. I had the fish pie and thought it was really good. When the waiter came to clear the plates he asked if the meal was OK, my wife told him about the food and he said he'd get the manager. To his credit the manager was very quick to apologise and removed the meal charge from our bill, this was outstanding customer service in my view. Unfortunately the second night sleep was not a good one, it was warm and we needed to open the balcony door, this meant we had to put up with the air conditioning compressors which were located on the ground floor switching on every so often.
Breakfast again was superb. As we were not flying until the afternoon we asked reception if we could check out a bit later, they came back with a yes but it would cost £25, I can't understand were their cost is in a late check out to justify this charge. The reason they gave at reception was that the room was needed for a guest who was checking in that day and had requested our room. This just didn't make sense as they would not have tried to charge us if it was needed. I didn't argue as I didn't feel it would help and we had packed by that time. The receptionist did say we were welcome to store our bags and use the facilities for the rest of the day.
Summary
A nice hotel with generally good customer service, the bar staff were excellent as was the fish and chips, facilities are good, however, rooms on the front of the hotel are subject to noise from the car park and the air con (which does not supply the rooms). Not being flexible on check out also spoilt what would have been very good marks. I would recommend this hotel but would advise you to get a room at the back of the hotel.
Source: tripadvisor.co.uk
In October 2012, bensonstheguesthouse said about St Pierre Park Hotel
Could not find fault with this hotel. Room very clean, breakfast fayre vast and varied. staff were all lovely. Pool facilities excellent, just found the changing room arrangements a bit odd. would stay a this hotel again
Source: tripadvisor.co.uk
In October 2012, steve c said about St Pierre Park Hotel
Hotel has had a makeover and now looks great. Good facilities and excellent, friendly staff who can't do enough to help.
Food is excellent and the creme brulee beyond historic. Best breakfast I have had for some time
Food is excellent and the creme brulee beyond historic. Best breakfast I have had for some time
Source: tripadvisor.co.uk
In November 2012, Marc R said about St Pierre Park Hotel
THE GOOD: Fast check-in, large well-equipped room, big modern bathroom (accommodation appears to have been refurbished since older reviews), comfortable bed.
THE BAD: Room was far too hot. Notice pushed under door from management stating that noise from a function was likely to go on until late. Paper-thin walls meant I could hear next door’s TV which was on until 2.30am! Breakfast was OK but colleagues complained about stodgy food that had been sitting on the buffet for too long and fried bread dripping with oil.
THE UGLY: Having been up since 4am to fly to Guernsey, and spent all day at meetings / presentations, I returned to the hotel at 11pm on 6 October and had to push through crowds of drunken youths smoking outside the entrance. The noise from a disco/function was unbearable – as deafening in my room as it was in the foyer. It finally stopped at 1am – but the screaming and shouting of drunken people downstairs, and in the car park/gardens, went on until well past 2am. Impossible to sleep and ruined the stay, especially as I had to be up for work at 7.30am the next morning.
THE BAD: Room was far too hot. Notice pushed under door from management stating that noise from a function was likely to go on until late. Paper-thin walls meant I could hear next door’s TV which was on until 2.30am! Breakfast was OK but colleagues complained about stodgy food that had been sitting on the buffet for too long and fried bread dripping with oil.
THE UGLY: Having been up since 4am to fly to Guernsey, and spent all day at meetings / presentations, I returned to the hotel at 11pm on 6 October and had to push through crowds of drunken youths smoking outside the entrance. The noise from a disco/function was unbearable – as deafening in my room as it was in the foyer. It finally stopped at 1am – but the screaming and shouting of drunken people downstairs, and in the car park/gardens, went on until well past 2am. Impossible to sleep and ruined the stay, especially as I had to be up for work at 7.30am the next morning.
Source: tripadvisor.co.uk
In November 2012, JoeandTes said about St Pierre Park Hotel
Stayed at the St.Pierre Park back in May...
This Hotel was very nice, lovely big rooms and bathrooms very modern, Beautiful garden and the Breakfast was SUPER, what more can you expect!!
I would recommend this Hotel to anyone going to Guernsey, Families, Couples, Friends, solo and Business..
I really enjoyed my night here. If I ever go to Guernsey again would defo come back to this place!!
This Hotel was very nice, lovely big rooms and bathrooms very modern, Beautiful garden and the Breakfast was SUPER, what more can you expect!!
I would recommend this Hotel to anyone going to Guernsey, Families, Couples, Friends, solo and Business..
I really enjoyed my night here. If I ever go to Guernsey again would defo come back to this place!!
Source: tripadvisor.co.uk
In November 2012, JudeR said about St Pierre Park Hotel
I went for 1 night a couple of weeks ago with my 6 month old baby. Checked in ok....got to my room and there was a note under the door saying there was a party on that night and they were sorry for any noise. The room was comfy and as it was already getting late I ordered room service, which arrived quickly and the waitress was very pleasant. Went to bed about 11...but was kept awake til after midnight by drunken renditions of "baby you're a firework" etc as the doors to the party room were wide open and people were outside being very loud. I paid £168 and was expecting better. The bed was comfy and breakfast great, but I felt cheated by the lack of sleep...I felt I should have been warned when I booked or at least at check in.
Source: tripadvisor.co.uk
In November 2012, David G said about St Pierre Park Hotel
First time on the Island in the luxury of a Hotel after many years camping. The Hotel organised the package, including car and ferry crossing - and when bad weather disrupted our crossing and we lost our first day, Siobahn was invaluable. Once at the Hotel, we found all staff similarly attentive and friendly, the restaurant food superb and the breakfast second to none with its selection of hot and cold offers. Hotel is set in beautiful grounds, our room was fabulous with more or less a separate apartment for our daughter (who was delighted to have her own sofa and tv) and we had a polite letter under the door informing us that the Hotel was hosting evening events over the weekend. I've workied in the travel industry for 25 years and stayed all over the world, but the combination of my favourite Island and the quality of the Hotel made this weekend memorable for all the right reasons.
Source: tripadvisor.co.uk
In November 2012, happydays045 said about St Pierre Park Hotel
I stayed at this hotel on a business trip with 3 colleagues. We were there for a week and I can find very little to fault this place. If I have to pick any fault it would be that the pillows are not the best, they were quite hard. Cleanliness cannot be faulted and the waiting and bar staff were always friendly and helpful.
Source: tripadvisor.co.uk
In November 2012, Peter M said about St Pierre Park Hotel
I was advised to book into this hotel whilst on a one night business trip to the island.
I arrived at around 8:30pm and check in was very quick and easy.
The room was large and very comfortable with a nice balcony. It was very useful to have all the complimentary items in the bathroom so that I could travel light with only hand luggage on the flight.
I decided to have a bar meal which was excellent as was the breakfast the following morning.
Check out again was very swiftly dealt with.
All in all a very comftable hotel which perfectly met my requirements for the evening.
I arrived at around 8:30pm and check in was very quick and easy.
The room was large and very comfortable with a nice balcony. It was very useful to have all the complimentary items in the bathroom so that I could travel light with only hand luggage on the flight.
I decided to have a bar meal which was excellent as was the breakfast the following morning.
Check out again was very swiftly dealt with.
All in all a very comftable hotel which perfectly met my requirements for the evening.
Source: tripadvisor.co.uk
In November 2012, mark h said about St Pierre Park Hotel
this is one of the best hotels i have stayed at , the staff are second to nun , the hotel is a 4 star but should be a 5 star. the rooms are very nice with tea and coffee , television, lovely big beds and spotless. the food is great , it has a good size in door pool , gym , steam room, sauna .
Source: tripadvisor.co.uk