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Local Reviews
In August 2025, Jill said about Fermain Valley Hotel
This hotel was excellent in many regards, and all staff that we had dealings with were exceptional. Food and service in the restaurants were of a particularly high standard, although we were surprised at how quiet the main restaurant was in the evenings. Room service and cleanliness was very good. We would have given this hotel a 5* review but unfortunately the room price was far too high for the size of room and facilities that were provided. The room was quite small in size, did not have air conditioning, nor the mini fridge that was listed on the room details page on the website. The other annoying feature is the fact that the website lists inaccurate restaurant wine lists prices, for example for half bottles of wines that the hotel says it has never sold.
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In August 2025, Peter John said about Fermain Valley Hotel
All the staff were fantastic and nothing was ever too much trouble for them. The service was great too.
The hotel is in a gorgeous quiet spot surrounded by trees with beautiful gardens. It's conveniently located for St. Peter Port, either to walk the cliff path or use local buses.
I have coeliac disease and the care taken with making sure I had gluten free food was very good, I really appreciate this.
We enjoyed the Mexican restaurant which is open Tuesday to Saturday. There are three restaurants in all; two open each day. Breakfasts were exceptional; lots of choice and freshly prepared.
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In November 2025, Saira said about Fermain Valley Hotel
A super stunning Hotel with a picturesque location. A beautiful retreat near to the town of St Peter port a shuttle service is available, Stunning views and good access to walking trails. Hotel is elegant without feeling stuffy, warm without being oppressive, welcoming without being kitschy, I felt that all the visitor touch points they got absolutely right. Room is very comfortable and well - appointed and the staff make you feel welcome from the moment you arrive, Especially the level of service, the restaurant staff and reception team provided excellent service. The food is fantastic 5 stars, presentation and choice, breakfast is outstanding. The room was immaculately clean and had everything needed provided with plenty of amenities like still water with tea and coffee facilities, dressing gowns and toiletry’s had a very comfortable stay. Some of the highlights an indoor pool and a tree top spa, restaurants and the gardens are beautiful. Most definitely would highly recommend and would stay again.
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In November 2025, Kenneth said about Fermain Valley Hotel
Yes
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In October 2025, Mark said about Fermain Valley Hotel
The tea and coffee in the restaurant was dire and needs improvement.
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In August 2025, Ian said about Fermain Valley Hotel
Not a bad place to stay needs some updating . Great position for St Peter Port.
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In August 2025, Dave said about Fermain Valley Hotel
Excellent stay all round.
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In November 2025, John said about Fermain Valley Hotel
Good room, excellent staff
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In July 2025, James Frederick said about Fermain Valley Hotel
From arranged pick up from the airport to going home was faultless. The hotel was spotless in all areas. The staff were most helpful at all times, cheerful and willing to please. The breakfasts were well prepared and staff were very efficient. Nothing was too much trouble. Chris on reception was a master class. He was so helpful and knowledgeable and a great asset to the hotel. We ate in both restaurants. The Mexican themed one again well catered for with large portions of food. The staff were again willing to please. These were same staff seen in the breakfast areas. The steak hot stone restaurant I found to be a bit disappointing although staff again willing to please. On a personal note I would of preferred to have my steak cooked and then presented. My wife's fish was ok but the dish appeared confused especially she had two hot stones that never maintained their heat. Overall I would rate this hotel as one we would return to. The whole hotel outlook was excellent too especially from our room. Well done to all.
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In September 2025, Vanessa said about Fermain Valley Hotel
Plenty of parking, park at the top of you're in the 'garden rooms'. Very friendly and helpful staff. Rooms comfy if a little small.
Coastal restaurant good, disappointed that pizzas not being served which made veggie choices very limited. I had the salmon which was lovely but the sauce was very lemony, which wasn't described on the menu (just said butter sauce) so my son, who also had the salmon was not keen. Breakfasts were excellent, lots of choice. Swimming pool a bit on the small side but fun to play in.
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