Local Reviews
In May 2022, Bridget Pitcher said about Old Government House Hotel & Spa
An elegant hotel with exceptional staff. From the moment we arrived we felt looked after. I would like to specifically mention Byron and Alessandro in the restaurant. Super efficient , friendly and exceptionally welcoming. These two stood out as being passionate about what they do. I hope they are still there when I return. Overall a fabulous hotel with fabulous staff, nothing was too much trouble. Thank you OGH ….. you have got it right.
Source: tripadvisor.co.uk
In May 2022, Roger H said about Old Government House Hotel & Spa
First class hotel, nothing was too much trouble. All the staff were excellent, especially in the restaurant, Alessandra & Byron were outstanding and the food was 5 star. I can’t recommend it enough and will definitely be coming back.
Source: tripadvisor.co.uk
In May 2022, Sheron said about Old Government House Hotel & Spa
We came for indian night, expecting a taste sensation and knowing the hotel is 5 star our expectations were probably too high. The positioning of our table by the room thermostat. Without asking the waitress leaned over meaning i had to lean forward over the table so she could turn down the heating. This should never have happened. Our food sadly not the taste sensation we expected. The starters were dry and semi warm. The main seemed a bit bland. we didn’t finish any of our courses. The waiter offered us someone else’s meal and i feel if you want an Indian meal theres another restaurant on the island which can give a better service and taste. Sorry i so wanted this to be amazing
Source: tripadvisor.co.uk
In May 2022, Dave Cooper said about St Pierre Park Hotel
I would give 5 stars as hotel, Spa and bar excellent. Let down by service in restaurant and a problem with the room not being fixed. Otherwise excellent hotel.
Source: google.com
In April 2022, pm46 said about Old Government House Hotel & Spa
We have stayed at the hotel several times over the years, the last previous time being only a few months ago. This is an elegant hotel, well-furnished and comfortable. Our room was very good indeed and excellently equipped. A couple of maintenance issues had to be addressed but these were not serious. We had a view over the outdoor swimming pool and although the loungers around the pool had cushions laid on them and towels laid out, the pool area could not be used and there seemed to be an air of secrecy as to why this was, throughout our stay. Breakfasts have always been a high spot, but this time, there were a lot more customers and the staff, some clearly under trained, created long delays; some staff were seemingly brought in from the sister hotel which was not yet open for the season. On one occasion, a young man traipsed us around the dining room trying to find a table which was properly laid, and we ended up at his fourth choice" where we had no cups and saucers, butter or marmalades and we struggled to get these omissions rectified plus we were in a long queue for hot food to arrive; we were conscious too of other guests commenting about their perceptions. Also, the hotel has introduced this year a service charge of £10 per day, which we told was voluntary, and we also had a 12.5% service charge added to the bill for dinner on the only night when we ate in the hotel in the evening. We have travelled the world and not come across voluntary service charges added to hotel accounts in this way.
Source: tripadvisor.co.uk
In April 2022, Tim Lowe said about The Crown Club
Very quiet and calm place.
Source: google.com
In April 2022, Sharon said about Firstcall
Fantastic, thanks Marcel. I really appreciate your help and support on this. For the first time in a while, I was actually looking forward to coming into work today. Fingers crossed I have found my ‘forever home’. 😊
Source: thebestof.co.uk
In April 2022, Caroline H said about Old Government House Hotel & Spa
We are four friends just returning from a 4 night break in Guernsey and we are so glad we chose The Old Government House Hotel for our accommodation.
We wanted to celebrate 2 birthdays and we could not have been more spoiled and well looked after. Our Queen rooms were lovely, the Brasserie Restaurant served exquisite food at dinner as well as wonderful breakfasts. We even had a cake and lovely card sent to our rooms. We enjoyed a wonderful afternoon tea and the whole experience was delightful. This is a really luxurious hotel with staff who go out of their way to look after you and make your stay enjoyable. A huge thank you and we loved it in Guernsey. We would love to come back!
We wanted to celebrate 2 birthdays and we could not have been more spoiled and well looked after. Our Queen rooms were lovely, the Brasserie Restaurant served exquisite food at dinner as well as wonderful breakfasts. We even had a cake and lovely card sent to our rooms. We enjoyed a wonderful afternoon tea and the whole experience was delightful. This is a really luxurious hotel with staff who go out of their way to look after you and make your stay enjoyable. A huge thank you and we loved it in Guernsey. We would love to come back!
Source: tripadvisor.co.uk
In April 2022, JaneFarrington said about Old Government House Hotel & Spa
We have just returned from staying 3 nights at this fabulous hotel, we enjoyed a truly 5* experience from the moment we arrived until the moment we left! The hotel and grounds are very well kept and our room was super comfortable. We came with our little dog Woody and he was very well looked after too! The staff were the icing on the cake, they were without exception the best staff we’ve ever encountered in a hotel, friendly, helpful and seemed genuinely happy in their jobs, nothing was too much trouble. We are returning in November and we simply cannot wait! Then, you OGH.
Source: tripadvisor.co.uk
In April 2022, Natalie L said about Little Rays of Sunshine
The nursery is so friendly. The staff go above and beyond to help our children to have fun, be happy and learn. My children have come along so much whilst being here. I would recommend it to everyone.
Source: thebestof.co.uk