Local Reviews
In July 2012, Tommyhearn said about Fermain Valley Hotel
Recently stayed for 3 days at the Fermain Valley for a wedding in Guernsey and had a lovely time. The staff were very friendly and welcoming. We had a room with a little balcony and the sun shone the three days we were there so we spent plenty of time sat out on the balcony enjoying the sunshine.
We ate in the restaurant for two nights and the food was fantastic. The restaurant wasn't very busy so there wasn't much atmosphere but we couldn't fault the food or service.
The hotel is a short walk down the hill to Fermain Bay which is beautiful and quiet. You can walk along the cliffs into St Peter Port, which takes about 45mins. We did the walk several times and the views are spectacular, although the walk is very hilly so not for the faint hearted.
All in all a lovely hotel and will definitely be back soon.
We ate in the restaurant for two nights and the food was fantastic. The restaurant wasn't very busy so there wasn't much atmosphere but we couldn't fault the food or service.
The hotel is a short walk down the hill to Fermain Bay which is beautiful and quiet. You can walk along the cliffs into St Peter Port, which takes about 45mins. We did the walk several times and the views are spectacular, although the walk is very hilly so not for the faint hearted.
All in all a lovely hotel and will definitely be back soon.
Source: tripadvisor.co.uk
In August 2012, Amanda M said about Fermain Valley Hotel
My friend and I stayed at the Fermain valley back in April, it has taken me a while to leave feed back but I really felt that they deserved the praise.
I was so impressed by the standard of all the staff we came in contact with, they were extremely pleasant, helpful and most welcoming
All of whom contributed enormously to us having such an enjoyable experience may I congratulate you on the 5 star standard of all your staff.
The food was excellent especially the Lobster and crab ravioli well worth of a Michelin star, the room was very nicely decorated and very clean all the communal areas were spotless, there was also a choice of nicely decorated lounge area to relax in, and our favourite was the study.
The terrace over looking the sea was so tranquil with a breathtaking view, shame about the weather but we took advantage of the private cinema this was available at no extra cost.
There was courtesy bus that took us down to the town free of charge, but for a £1.00 you can go all round the Island by bus
We were on a deal but at no point were we made to feel superior to any of the full paying guests.
I would like to say a big thank you to Gavin who was so helpful when I had a problem with my credit card, also Sarah and Daniel all of whom were a credit to the company.
Fermain valley is well worth a visit.
I was so impressed by the standard of all the staff we came in contact with, they were extremely pleasant, helpful and most welcoming
All of whom contributed enormously to us having such an enjoyable experience may I congratulate you on the 5 star standard of all your staff.
The food was excellent especially the Lobster and crab ravioli well worth of a Michelin star, the room was very nicely decorated and very clean all the communal areas were spotless, there was also a choice of nicely decorated lounge area to relax in, and our favourite was the study.
The terrace over looking the sea was so tranquil with a breathtaking view, shame about the weather but we took advantage of the private cinema this was available at no extra cost.
There was courtesy bus that took us down to the town free of charge, but for a £1.00 you can go all round the Island by bus
We were on a deal but at no point were we made to feel superior to any of the full paying guests.
I would like to say a big thank you to Gavin who was so helpful when I had a problem with my credit card, also Sarah and Daniel all of whom were a credit to the company.
Fermain valley is well worth a visit.
Source: tripadvisor.co.uk
In August 2012, Bobbybobob said about Fermain Valley Hotel
I was invited to sing at a wedding held at The Venue function suite of the hotel. I was that wowed by how lovely this place was I had to write a little review. After a horrendous experience of having to leave all my toiletries at the airport, the hotel staff were so accommodating and gave me a lift to the nearest supermarket so I could freshen up. They didn't have to do that and it was a really nice gesture by the staff. My room was beautifully decorated, clean and bright. All the staff seemed really happy and very professional and courteous. The (buffet) food was excellent and beautifully presented, the grounds were well kept with beautiful flowers in the gardens between the Venue and the main hotel. So, I'd definitely stay there again if I was to return to Guernsey - hopefully for longer next time - and I would recommend this place to anyone.
Source: tripadvisor.co.uk
In August 2012, nicvowles said about Fermain Valley Hotel
I stayed here for business and although it is mainly a leisure hotel I found it surpassed my needs. There are two lovely restaurants, the valley restaurant is great for a more formal dining experience and wonderful food, although you do pay the price (around £20 for a main). The bar next door is more reasonable though and the food is still of a very high quality. I think the rock garden is open every night except Monday, a much more relaxed place to eat and the cocktails are to die for. Overall a great experience, lovely room, attentive staff and good facilities. A walk in the gardens after dinner is recommended.
Source: tripadvisor.co.uk
In August 2012, Ian H said about Fermain Valley Hotel
This hotel deserves to be at the top of the tree. The staff were very helpful, the food excellent and the facilities superb. Yes it was expensive, but to spend all day in and around the hotel instead of the usual "where shall we go today" says it all. Treat yourself.
Source: tripadvisor.co.uk
In August 2012, Sheena1962 said about Fermain Valley Hotel
I managed to book myself and my husband and 4 friends on a Quids in deal for £80.00 per couple for Bed and Breakfast in a Gold Double room including a Cocktail each in the Rock Garden bar on Friday the 24th August.
We do live in Guernsey , but myself and my husband do like to try and stay at Hotels when they have special offers on so when I saw this I did not hesitate to contact my friends to see if they wanted to come.
We checked in at the Hotel and we were greeted by the friendly receptionist who gave us our key's and asked us if we would like her to show us to our room, as one set of friends had already checked in we told her that they would show us where to go.
We went up to room 17 and we were not disapointed , the room was tastefully decorated in pastel colours , with double door's out on to a balcony, it had everthing you would expect of a hotel of that standard including a mini bar with complimentry water, a bottle of sherry, a liitle box of Guernsey Fudge, some fresh fruit,safe , iron, ironing board, they even offered us a turn down service which again they came in and put a little bottle of water and glass each side of the bed with a little card advising us of what the weather would be like for the following day.
We went down in to the bar and ordered coffee and just sat and chatted away ,it was pouring with rain but that did not dampen our spirits, we all decided to go up and get ready and get together for a sherry in one of the rooms at 1800 which we did , we then all went up to the Rock Garden bar and ordered our complimentry CockTail, The Barman was very good and very funny and he knew exactly what everthing was and looked so proffesional when making them. We went and sat out side in the garden under the awning with the heaters until a further four friends joined us for drinks.
I had booked a table in the main restaurant as the Rock Garden was fully booked but we were definately not dispointed. We were given the three course menu along with the a'lcarte and the set menu was so good that we all opted for that at £25.00 per head .
The food and presentation were excellent , the staff were extremely polite and helpful and all together it made for a fantastic night , we went and sat in the lounge with our coffee's etc until our friends taxi arrived and then the rest of us all went up to bed.
We had decided to all meet for breakfast at 0830 and again the staff were very friendly as we asked them if we could have a table for 6 and they kindly set one up for us.
We all ordered our breakfast, again there was everything you would expect , continental, fruit's , yogurt's, meats croissants, you could order smoked kippers , eggs as you like , full english.
We all agreed that we had a fantastic time , again the Hotel, Food,Staff and Friend's Company made it and enjoyable stay and we would definanetly do all over again, our meal and drinks before dinner, wine with our meal, port, irish coffee etc came to £85.00 per couple which was an excellent price.
Well done Robert and your team for giving us an enjoyable stay and making us want to do it all over again, even though we were on a quids in offer we were treated exactly the same as everyone else
Thank You from all of us
We do live in Guernsey , but myself and my husband do like to try and stay at Hotels when they have special offers on so when I saw this I did not hesitate to contact my friends to see if they wanted to come.
We checked in at the Hotel and we were greeted by the friendly receptionist who gave us our key's and asked us if we would like her to show us to our room, as one set of friends had already checked in we told her that they would show us where to go.
We went up to room 17 and we were not disapointed , the room was tastefully decorated in pastel colours , with double door's out on to a balcony, it had everthing you would expect of a hotel of that standard including a mini bar with complimentry water, a bottle of sherry, a liitle box of Guernsey Fudge, some fresh fruit,safe , iron, ironing board, they even offered us a turn down service which again they came in and put a little bottle of water and glass each side of the bed with a little card advising us of what the weather would be like for the following day.
We went down in to the bar and ordered coffee and just sat and chatted away ,it was pouring with rain but that did not dampen our spirits, we all decided to go up and get ready and get together for a sherry in one of the rooms at 1800 which we did , we then all went up to the Rock Garden bar and ordered our complimentry CockTail, The Barman was very good and very funny and he knew exactly what everthing was and looked so proffesional when making them. We went and sat out side in the garden under the awning with the heaters until a further four friends joined us for drinks.
I had booked a table in the main restaurant as the Rock Garden was fully booked but we were definately not dispointed. We were given the three course menu along with the a'lcarte and the set menu was so good that we all opted for that at £25.00 per head .
The food and presentation were excellent , the staff were extremely polite and helpful and all together it made for a fantastic night , we went and sat in the lounge with our coffee's etc until our friends taxi arrived and then the rest of us all went up to bed.
We had decided to all meet for breakfast at 0830 and again the staff were very friendly as we asked them if we could have a table for 6 and they kindly set one up for us.
We all ordered our breakfast, again there was everything you would expect , continental, fruit's , yogurt's, meats croissants, you could order smoked kippers , eggs as you like , full english.
We all agreed that we had a fantastic time , again the Hotel, Food,Staff and Friend's Company made it and enjoyable stay and we would definanetly do all over again, our meal and drinks before dinner, wine with our meal, port, irish coffee etc came to £85.00 per couple which was an excellent price.
Well done Robert and your team for giving us an enjoyable stay and making us want to do it all over again, even though we were on a quids in offer we were treated exactly the same as everyone else
Thank You from all of us
Source: tripadvisor.co.uk
In August 2012, Chris d said about Fermain Valley Hotel
We have been coming here for our wedding Aniversary every year now for 4 years, it would normally put us off to visit the same place but the experiance here is always first class and the view from the gold rooms that we book are the best on the island.
Source: tripadvisor.co.uk
In August 2012, Richie M said about Fermain Valley Hotel
My husband and I are local and were on a Quids In deal. We checked in, were shown to our rooms by Daniel, who was very pleasant and professional. We decided to walk all around the lanes which was wonderful. We returned the hotel - after walking for over 2 hours - and had our cocktails outside, which were delicious. As we had already been out for lunch we decided to order a sandwich to share and moved to the bar by the restaurant. The sandwich was well presented and the price was little or no more than you would pay in any other establishment. All the staff we came into contact with at the hotel were pleasant and welcoming. The hotel and its staff are to be commended for their professionalism and welcoming natures. This is one of, if not the, best we have stayed in, although we had previously been in a sister hotel - Braye Beach, Alderney which was an equally fantastic stay too. Thank you for a wonderful time.
Source: tripadvisor.co.uk
In August 2012, ZimeX Mall said about Fermain Valley Hotel
The wedding experience was wonderful. The guests were impressed by the food and service. Many thanks to April Milnes who has been working with us on this wedding for over a year! and to the General Manager for his help in the run up to the big day. I would recommend the Venue at Fermain as a wedding venue as it overlooks the sea, surrounded by beautiful flowers and trees, is picturesque, the food is top class, the service second to none and the honey moon suit is impressive.
A few suggestion - possibly on a wedding day ensure all wedding guests are sleeping at the venue so that any noise from the wedding will not be a nuisance as the guests are also in the wedding. There were a few non-wedding guests who stayed at the venue and am sure they stayed awake due to the music from the downstairs
Possibly change check in time / check out - for honeymoon room because Ideally, the wedding couple would be busy through out the day as its their big day, and they are usually one of the last people to go to bed, so ideally it should be flexible in that whenever they actually are physically in the room is essentially their check in be it 2 a.m. or whatever, and therefore they have the benefit of the room for the next 21 hours!
A few suggestion - possibly on a wedding day ensure all wedding guests are sleeping at the venue so that any noise from the wedding will not be a nuisance as the guests are also in the wedding. There were a few non-wedding guests who stayed at the venue and am sure they stayed awake due to the music from the downstairs
Possibly change check in time / check out - for honeymoon room because Ideally, the wedding couple would be busy through out the day as its their big day, and they are usually one of the last people to go to bed, so ideally it should be flexible in that whenever they actually are physically in the room is essentially their check in be it 2 a.m. or whatever, and therefore they have the benefit of the room for the next 21 hours!
Source: tripadvisor.co.uk
In August 2012, hollins1 said about Fermain Valley Hotel
I know that hotels need to do all they can to fill up rooms but our experience at this hotel has left us a bit put out.
We booked in January because we needed to be sure of the accomodation because we were attending a wedding on the island.
We were quoted £185 per night for a 5 night stay for the only type of room available at the time, one in the Venue building at the back of the hotel.
The hotel website says, "Please note that we operate an early booking policy. The further in advance you book, the more favourable you will find our Best Available Rate."
We were also told that packages were not available. . About a week before we were due to arrive I noticed that a room had become available in the main building so I rang to change and pay the higher rate but this time I was offered a package rate of £975 for 5 nights which included one dinner.
Imagine then our surprise when we read the review by Sheena1962 a local who paid £80 b&b for a room next door to us on Friday 23 August. In fact as we were returning from our night out her partner appeared out of their door in an unbuttoned pyjama top on his way to see their friends in room 19!
Another thing to note is that not all the rooms have bath and shower. Apparently 2 rooms have shower only and one room has bath only. The bathrooms are small and the bath in our room was very short.
The location is lovely apart from being on the flight path.
We thought the food was average, with the cooked breakfasts being the better meals.
We overheard complaints about the noise in the Venue building from a function and were relieved we were not in there ourselves.
Overall we had a pleasant stay but feel that the pricing could be fairer and the room descriptions more accurate.
We booked in January because we needed to be sure of the accomodation because we were attending a wedding on the island.
We were quoted £185 per night for a 5 night stay for the only type of room available at the time, one in the Venue building at the back of the hotel.
The hotel website says, "Please note that we operate an early booking policy. The further in advance you book, the more favourable you will find our Best Available Rate."
We were also told that packages were not available. . About a week before we were due to arrive I noticed that a room had become available in the main building so I rang to change and pay the higher rate but this time I was offered a package rate of £975 for 5 nights which included one dinner.
Imagine then our surprise when we read the review by Sheena1962 a local who paid £80 b&b for a room next door to us on Friday 23 August. In fact as we were returning from our night out her partner appeared out of their door in an unbuttoned pyjama top on his way to see their friends in room 19!
Another thing to note is that not all the rooms have bath and shower. Apparently 2 rooms have shower only and one room has bath only. The bathrooms are small and the bath in our room was very short.
The location is lovely apart from being on the flight path.
We thought the food was average, with the cooked breakfasts being the better meals.
We overheard complaints about the noise in the Venue building from a function and were relieved we were not in there ourselves.
Overall we had a pleasant stay but feel that the pricing could be fairer and the room descriptions more accurate.
Source: tripadvisor.co.uk