Local Reviews
In September 2024, Annette L said about Old Government House Hotel & Spa
The Old Government House is an outstanding hotel with a competent manager. The staff is attentive, friendly and helpful whether it is the front desk, housekeeping or F&B. The rooms are pleasant with lots of natural light. The garden is very nice with beautiful bushes and many private spaces. The food is good and the restaurant cozy. A really excellent establishment.
Source: tripadvisor.co.uk
In September 2024, kevinmG6203FG said about Old Government House Hotel & Spa
Let's have some positive feedback : great location , all the team members were delightful , food and beverage very good , dinner on the first night exceptional , bed was very comfortable and the best part of the room , the view wasn't bad . Room 138 is not 5 star - frankly nothing like ! I refer to the fist line of your Website which states " Throw open your windows and breathe deep " .... well you can't as they are wedged shut and the room was both stuffy & warm which is not solved with the air conditioning. We resorted to keeping them open about 5cm with blocks of wood supplied by the guy who came to do room service. The shower measured no more than 70cm x 70cm square. This is not 5 star and for a price of over £500 per night frankly not up to scratch. If there are occupants in the room above you are then kept awake until they go to bed by squeaky floorboards and that can get quite annoying. I will balance these observations by acknowledging the age of the hotel. Then don't big yourself up about being 5 start if frankly the building isn't albeit the staff are.
Source: tripadvisor.co.uk
In September 2024, grovequinn said about Old Government House Hotel & Spa
The OGH is a lovely hotel, just a short walk to the harbour. We had a Queen room, not too big but ok. However the bathroom is rather on the small side and tired. There shower screen could be replaced as could the bath, enamel was wearing off. The bed although was very comfortable. The treats in the evening were lovely.
The other half used the gym, I used hot tub/spa once unfortunately. This was due to the fact if you’re out for the day it is not available after 17:30, which to me does not make sense, hence 4 out of 5.
The breakfast is lovely, lots of choice and nothing too much trouble.
Worth a stay.
The other half used the gym, I used hot tub/spa once unfortunately. This was due to the fact if you’re out for the day it is not available after 17:30, which to me does not make sense, hence 4 out of 5.
The breakfast is lovely, lots of choice and nothing too much trouble.
Worth a stay.
Source: tripadvisor.co.uk
In September 2024, Andrew W said about Old Government House Hotel & Spa
My wife and I were in Guernsey for the weekend to celebrate our ruby (40th) wedding anniversary. We stayed in one of the suites (the Sark Suite) with a view over the harbour. We ate in the Brasserie on two of our three nights at the hotel.
I agree with some of the other comments made in recent reviews of the hotel. Our room was spacious and comfortable, but the decor was a little bit tired. The food was very good. What really set the hotel apart for us, though, was the service. We have been fortunate to have stayed in many good hotels over the years, but the level of service that we enjoyed at The OGH was second to none. Every member of staff that we came across was delightful - and nothing was too much trouble. It is invidious to single out any individual, but Roberto (the Head Concierge) deserves a special mention.
I agree with some of the other comments made in recent reviews of the hotel. Our room was spacious and comfortable, but the decor was a little bit tired. The food was very good. What really set the hotel apart for us, though, was the service. We have been fortunate to have stayed in many good hotels over the years, but the level of service that we enjoyed at The OGH was second to none. Every member of staff that we came across was delightful - and nothing was too much trouble. It is invidious to single out any individual, but Roberto (the Head Concierge) deserves a special mention.
Source: tripadvisor.co.uk
In September 2024, Anthonycool said about Old Government House Hotel & Spa
My wife and I really enjoyed our stay at the OGH. The staff were very friendly and helpful throughout the week. The atmosphere is very relaxed and you feel very valued as a guest. I would be happy to recommend the OGH to my friends. Thank you and your team for making our Guernsey vacation so pleasant.
Kind regards from the heart of Switzerland Toni & Brigitte
Kind regards from the heart of Switzerland Toni & Brigitte
Source: tripadvisor.co.uk
In September 2024, Jamie A said about Old Government House Hotel & Spa
This was our Second Visit to OGH in Guernsey.
The Service is 10* at this hotel, all the staff are on top of their game.
The food, drink, atmosphere is brilliant and the beds are super comfortable.
Alessandro and his team were amazing in the Restaurant as was Roberto and his Team in the Concierge.
Looking forward to the 3rd time in the near future!
Thank you!
Best Regards,
Carla & Jamie Atkins
The Service is 10* at this hotel, all the staff are on top of their game.
The food, drink, atmosphere is brilliant and the beds are super comfortable.
Alessandro and his team were amazing in the Restaurant as was Roberto and his Team in the Concierge.
Looking forward to the 3rd time in the near future!
Thank you!
Best Regards,
Carla & Jamie Atkins
Source: tripadvisor.co.uk
In September 2024, 161ValM said about Old Government House Hotel & Spa
What a wonderful hotel! It has been over 20 years since we stayed in Guernsey and after staying at this beautiful place we can’t wait to return again soon, hopefully next year. From the moment we arrived at the hotel we were made to feel so welcome and at home by the lovely Head Concierge, Roberto. Breakfast in the mornings were a real treat with delicious food and everything so well run under the friendly and most helpful Alessandro, the Restaurant Manager. Everything about our stay at the Old Government House Hotel was excellent, I honestly cannot find fault with anything and all the staff were a delight.
Source: tripadvisor.co.uk
In October 2024, Fanny Annie said about Old Government House Hotel & Spa
The staff were outstanding throughout our four day stay. Although not to my taste, the decor was cohesive and appropriate throughout. Breakfast was brilliant with a range of menu items including healthy options ( the Greek yoghurt and berries were fantastic). Our room was small with too much furniture in my opinion. A couple of drawers couldn’t open because the chairs were in the way. The bed was very comfortable and I slept well. Sometimes I was woken by the noise of bottles being recycled, presumably into a lorry? The evening turn down service was welcome and the in-room tea and coffee facilities were good. The bathroom was clean and functional, if showing its age a bit. However, there wasn’t an obvious place for personal toiletries, so used the window sill by the bath. Generally the decor in the room was on the verge of becoming a bit tired, but nothing to complain about. The ornate headboard could have done with a deeper dust and the art work was horrible…again, personal taste! Overall, we had a lovely time. The staff made it for me; very hard working and professional. Thank you.
Source: tripadvisor.co.uk
In October 2024, Allan M said about Old Government House Hotel & Spa
We have stayed in OGH couple of times over 10 years ago but the rooms were not convenient, too many steps and some distance. Being a little older I asked the hotel for a more convenient room with the same facilities in advance. They responded immediately confirming they have taken my request in hand. On our arrival we were very pleased to be taken to 138 as it was much more convenient, a bright room with excellent sea views and a welcoming card and anniversary treats.
The curtains could to with rope ties as opposed chairs the hold them back. Facilities in the room were excellent and my wife really enjoyed the bath, the right size etc, but for me the shower is too small. I think it is possible to make it a little bigger from the space in the bathroom. Nevertheless all the other facilities of the shower were good.
We were impressed with all the staff, particularly the multicultural aspect. It was refreshing to see the staff from so many countries abroad enjoying their work in Guernsey.
Breakfast excellent choice, and restaurant/bar good too.
A small point when checking out there was a £10 daily service for tips, for other staff etc, but we were told they could remove if we want. Personally that helped me a I wanted to leave something extra but perhaps this should have been mentioned beforehand.
The curtains could to with rope ties as opposed chairs the hold them back. Facilities in the room were excellent and my wife really enjoyed the bath, the right size etc, but for me the shower is too small. I think it is possible to make it a little bigger from the space in the bathroom. Nevertheless all the other facilities of the shower were good.
We were impressed with all the staff, particularly the multicultural aspect. It was refreshing to see the staff from so many countries abroad enjoying their work in Guernsey.
Breakfast excellent choice, and restaurant/bar good too.
A small point when checking out there was a £10 daily service for tips, for other staff etc, but we were told they could remove if we want. Personally that helped me a I wanted to leave something extra but perhaps this should have been mentioned beforehand.
Source: tripadvisor.co.uk
In October 2024, Steve_1311 said about Old Government House Hotel & Spa
We found this a very classy and yet informal and modern facilities hotel. The location is good, just a short walk from the main shopping and sea front and with great views. The Brasserie restaurant was excellent (we ate breakfast, one dinner and one afternoon tea there and all were great.
What really made this superb though is the staff. All were very friendly, helpful and effective and there were always plenty of staff on hand for us even when they were also hosting formal event dinners.
And a big thanks for how well they coped with out arrival being delayed by 24 hours by weather
What really made this superb though is the staff. All were very friendly, helpful and effective and there were always plenty of staff on hand for us even when they were also hosting formal event dinners.
And a big thanks for how well they coped with out arrival being delayed by 24 hours by weather
Source: tripadvisor.co.uk