Local Reviews
In August 2022, Burmese cat said about Regency
Helpful. Thankyou
Source: trustpilot.com
In August 2022, Oluwaseyi Abatan said about Regency
Sofa was delivered timely and orderly and was assembled appropriately. Thanks guys
Source: trustpilot.com
In August 2022, Stephen Murphy said about Regency
I made use of the 40 year promotion and staff were really helpful.
Delivered on time so all good
Delivered on time so all good
Source: trustpilot.com
In August 2022, Angela Taylor said about Regency
Both items have arrived within the estimated time given
and been delivered as arranged with the team.
and been delivered as arranged with the team.
Source: trustpilot.com
In August 2022, S Lihou said about Regency
Excellent service. Very friendly and helpful staff and especially the delivery staff.
Source: trustpilot.com
In August 2022, customer said about Regency
Delivery was very quick and efficient, they put everything together for us so we didn’t have to worry about anything. Great service
Source: trustpilot.com
In August 2022, Customer said about Regency
Really helpful in the store when I was choosing my 2 beds. Kindly kept the beds, that came from UK, in the store until I moved house. Although they brought the wrong bed on delivery day, they went straight back to the store to collect the correct bed so no inconvenience to me. Brilliant service all round.
Source: trustpilot.com
In August 2022, Audrey Gillingham said about Regency
Had a problem with a small cut on the mattress but Regency where quick to replace it the same day and very happy with the service and consideration of staff.
Source: trustpilot.com
In August 2022, Marc M said about Regency
Great service and advice on purchase, punctual delivery, thanks for the brilliant service.
Source: trustpilot.com
In August 2022, Mr L S Le B said about Regency
As Short and sweet with explaintion
5* customer advice
suffer with eczema bad back shoulders hips advice on mattress clear enlightening and excellent
5* communication
Delivery times estimate to a T from the delivery guys
Phoned and asked if it was possible to drop mattress off earlier to fit better in the route
Experienced fault with aspect of frame clearly understood fault offered precise clear trouble shooting vial email understood costumer limitations on fault resolution
5* Time Management
Kept to slot drop off mattress was bang on amended time after new phoned arranged time
Killed two birds one stone assuring fault with frame components and dropping off mattress with no fuss
5* (at time of review) Fault management
Checked customer installation process no criticism
Verified fault effectively and speedily
Took components with no fuss to source replacements at hand / organize replacements from supplier/manufacturer
(Waiting to hear back also have not contacted again)
5* Products bar faulty aspect
Build quality of frame excellent mainly clear assembly everything included for assembly
Mattress supreme quality
(should of renewed my bed years ago)
5* (At time of review) Current Financial Promo
Lucky dip randomizer starts off decent amount
Open about min and max and range of possible promotion amounts
Lastly would you recommend / use again?
YES / YES
Update parts have been switched out for new working ones now, no fuss checked when mattress dropped off parts reviewed agreed faulty taken away communication over the week 5* cominiction kept upto date on each stage of replacement parts(almost daily) and collection for me at a convenient time for me during opening hours but we’re more then happy to drop off 10* out of 5 for first service and then second service of resolving the fault components
5* customer advice
suffer with eczema bad back shoulders hips advice on mattress clear enlightening and excellent
5* communication
Delivery times estimate to a T from the delivery guys
Phoned and asked if it was possible to drop mattress off earlier to fit better in the route
Experienced fault with aspect of frame clearly understood fault offered precise clear trouble shooting vial email understood costumer limitations on fault resolution
5* Time Management
Kept to slot drop off mattress was bang on amended time after new phoned arranged time
Killed two birds one stone assuring fault with frame components and dropping off mattress with no fuss
5* (at time of review) Fault management
Checked customer installation process no criticism
Verified fault effectively and speedily
Took components with no fuss to source replacements at hand / organize replacements from supplier/manufacturer
(Waiting to hear back also have not contacted again)
5* Products bar faulty aspect
Build quality of frame excellent mainly clear assembly everything included for assembly
Mattress supreme quality
(should of renewed my bed years ago)
5* (At time of review) Current Financial Promo
Lucky dip randomizer starts off decent amount
Open about min and max and range of possible promotion amounts
Lastly would you recommend / use again?
YES / YES
Update parts have been switched out for new working ones now, no fuss checked when mattress dropped off parts reviewed agreed faulty taken away communication over the week 5* cominiction kept upto date on each stage of replacement parts(almost daily) and collection for me at a convenient time for me during opening hours but we’re more then happy to drop off 10* out of 5 for first service and then second service of resolving the fault components
Source: trustpilot.com