Local Reviews
In May 2025, Bea W said about Fermain Valley Hotel
Guernsey has officially become our go-to holiday spot , third year in a row now! It’s just such a beautiful island, we’re absolutely in love with it. We stayed at Fermain Valley Hotel last summer too and once again it didn’t disappoint. Its exactly how we remembered : warm, welcoming, and just lovely all around. All the staff were incredible and so helpful. Big shoutout to Kashia at reception and the team in the Rock Restaurant – just amazing and such a credit to the team. The food was really good too, great quality and of course brilliant service to match. Same goes for the breakfast crew and the lovely people in the tea room – everyone made us feel so well looked after.
Huge thanks to the whole team for making our stay excellent again. We’re already planning our next visit!
Huge thanks to the whole team for making our stay excellent again. We’re already planning our next visit!
Source: tripadvisor.co.uk
In May 2025, rjandsjcoles121 said about Fermain Valley Hotel
This hotel was booked for our golden wedding anniversary. We room we booked is the largest and most luxurious in the hotel. It’s beautiful. Room 12!
The furnishings are lovely with a pleasant mix of new with old. The 6ft bed is very comfortable with a topper and good bed linen and pillows. Lovely big bathroom with super soft towels.
The view from the room is stunning. Although there is no balcony, the full length windows, especially in the bay, gave the illusion of being outside. Very relaxing sitting on the sofa looking out to sea.
Breakfast was good but I was disappointed that the hotel had failed to take notice of my food allergy even though I had booked two months in advance! As a result I was limited in my choice from the breakfast bar. However, I did not go hungry as the cooked breakfasts are extremely good.
The service in the hotel is very good, the staff are efficient, polite, friendly but very professional and attentive.
We only ate once in the evening in the Rock Garden restaurant, I thought the food expensive and was a little disappointed in the quality of the meals we had.
All in all we really enjoyed our stay and would definitely stay here again. The hotel very kindly surprised us with a lovely gift of some ‘goodies’ to celebrate our anniversary! Much appreciated!
The furnishings are lovely with a pleasant mix of new with old. The 6ft bed is very comfortable with a topper and good bed linen and pillows. Lovely big bathroom with super soft towels.
The view from the room is stunning. Although there is no balcony, the full length windows, especially in the bay, gave the illusion of being outside. Very relaxing sitting on the sofa looking out to sea.
Breakfast was good but I was disappointed that the hotel had failed to take notice of my food allergy even though I had booked two months in advance! As a result I was limited in my choice from the breakfast bar. However, I did not go hungry as the cooked breakfasts are extremely good.
The service in the hotel is very good, the staff are efficient, polite, friendly but very professional and attentive.
We only ate once in the evening in the Rock Garden restaurant, I thought the food expensive and was a little disappointed in the quality of the meals we had.
All in all we really enjoyed our stay and would definitely stay here again. The hotel very kindly surprised us with a lovely gift of some ‘goodies’ to celebrate our anniversary! Much appreciated!
Source: tripadvisor.co.uk
In May 2025, Ann H said about Fermain Valley Hotel
A good hotel with great staff and a very good breakfast.
However don’t book room 38. Classified as a classic double but wouldn’t agree! No fan, no mini fridge, not flooded with light ,no bath with shower over it, window doesn’t give much light and can’t open properly due to the blind attachment. We had to keep the blind closed as the sun shone in there most of the day making the room incredibly hot. Very difficult to spend time in the room even at night due to this heat.
If you are disabled room 24 was good. We were moved to this room. It was much bigger, a proper classic double but still had to have a fan and mini fridge added!
We would particularly like to mention Anne who helped us change rooms and was very caring.
The rooms were kept very clean , praise to the staff.
The entrance/exit to the car park needs to be looked at. A mirror on the wall opposite ,angled to see up and down the very narrow road outside, needs to be added.
However don’t book room 38. Classified as a classic double but wouldn’t agree! No fan, no mini fridge, not flooded with light ,no bath with shower over it, window doesn’t give much light and can’t open properly due to the blind attachment. We had to keep the blind closed as the sun shone in there most of the day making the room incredibly hot. Very difficult to spend time in the room even at night due to this heat.
If you are disabled room 24 was good. We were moved to this room. It was much bigger, a proper classic double but still had to have a fan and mini fridge added!
We would particularly like to mention Anne who helped us change rooms and was very caring.
The rooms were kept very clean , praise to the staff.
The entrance/exit to the car park needs to be looked at. A mirror on the wall opposite ,angled to see up and down the very narrow road outside, needs to be added.
Source: tripadvisor.co.uk
In June 2025, CHRISTINE D said about Fermain Valley Hotel
Does not deserve its 4 stars, due to services and comfort. Certainly, a large room, without mini bar, view on a roof, certainly you can see the sea, and the garden.
No cotton disc removing makeup on the 1st and the 2nd, but the 3rd.
A leak on the shower hose.
Impact in the bathtub.
Traces of rust around the bathtub.
Power outlets very poorly distributed,
The windows. CANNOT be very covered because they are blocked, so no air.
The bar of the restaurant is deserted by the staff, so by the customers.
Regularity in breakfast service. Too few choices in direct access.
As for the restaurant Steak House, we were not talking about it. The desert in desserts, friendly and competent female staff the rest does not listen and not attentive. On the kitchen side, it’s bof...
Ambiance bof bof
No cotton disc removing makeup on the 1st and the 2nd, but the 3rd.
A leak on the shower hose.
Impact in the bathtub.
Traces of rust around the bathtub.
Power outlets very poorly distributed,
The windows. CANNOT be very covered because they are blocked, so no air.
The bar of the restaurant is deserted by the staff, so by the customers.
Regularity in breakfast service. Too few choices in direct access.
As for the restaurant Steak House, we were not talking about it. The desert in desserts, friendly and competent female staff the rest does not listen and not attentive. On the kitchen side, it’s bof...
Ambiance bof bof
Source: tripadvisor.co.uk
In June 2025, christine m said about Fermain Valley Hotel
Stay for a week in this very nice and quiet hotel. The staff is very friendly and attentive to guests. Comfortable hotel, fresh produce cuisine. Various breakfasts and hearty and delicious also. A nice well-flowered and pleasant park.
Source: tripadvisor.co.uk
In June 2025, Getaway45233973754 said about Fermain Valley Hotel
We had a very comfortable room with a balcony overlooking the patio area. A quiet location well back from the traffic so one could hear the birds in the morning. The room had plenty of storage space and there was a wide surface area in the bathroom to lay out your toiletries. Excellent breakfast with a choice of menu and buffet offerings and the tea room provided a choice of delicious cakes, teas and coffees. The staff at the front desk gave us a warm welcome at check-in and throughout our stay, all of the staff were friendly. The shuttle from the ferry and to the airport was appreciated.
Unfortunately, our experience at the Buho Restaurant was totally unsatisfactory and tainted our overall impression of the hotel. Our party of eight waited well over an hour for our meal to arrive and only after one of us sought out staff to complain–my dinner arrived burnt as it seemed to have been sitting on the grill too long and another’s was cold. The next table of two arrived half an hour after we did and were finished their main course and onto dessert before ours even arrived. Their excuse was they were busy, but if they can’t serve people, don’t seat them.
Unfortunately, our experience at the Buho Restaurant was totally unsatisfactory and tainted our overall impression of the hotel. Our party of eight waited well over an hour for our meal to arrive and only after one of us sought out staff to complain–my dinner arrived burnt as it seemed to have been sitting on the grill too long and another’s was cold. The next table of two arrived half an hour after we did and were finished their main course and onto dessert before ours even arrived. Their excuse was they were busy, but if they can’t serve people, don’t seat them.
Source: tripadvisor.co.uk
In June 2025, Chris and Pam said about Fermain Valley Hotel
We had a fantastic stay at The Fermain Valley Hotel. It is in a beautiful location and has great views of the valley and the sea. Our room was spacious, comfortable and very well appointed with a great view. All the staff who served us while we were there were very friendly, helpful and efficient. We have stayed at a number of Hand Picked Hotels and the quality of staff is an over-riding theme throughout. The Fermain Valley team certainly upheld the high standards we have come to appreciate.
Source: tripadvisor.co.uk
In July 2025, Coolkoala said about Fermain Valley Hotel
We had a superb four nights here. The location is absolutely perfect, a short walk downhill to the most gorgeous picturesque bay with a superb beach café. A short drive, or an £8.50 taxi ride into St. Peter Port. Great staff, reception so friendly and helpful, all of the staff brilliant. Lots of safe parking for our two classic cars. We were in a superior room and it was really well appointed, very large and very clean. The mattresses were so comfortable, and excellent quality. Hypnos I believe. The linens and towels were superb. The bathroom was sparkling clean, as was the whole room. The view down to the bay was wonderful. Breakfast was great, with good table service and a wide choice. We ate one night in the Oasis restaurant and we enjoyed very good food, wine and service there (thank you Emily). We had a problem with the shower in the room and it was a mark of the quality of the hotel as to how they dealt with it. When they realised it wasn't a quick fix, and a part needed to be ordered, they came to find us. We were relaxing on the terrace, admiring the view and having excellent coffee and home-made biscuits. They offered us another room of the same quality. All was well and we appreciated their prompt response, these things can't be helped! We absolutely loved it here, and just can't wait to return.
Source: tripadvisor.co.uk
In July 2025, AnnieWilby said about Fermain Valley Hotel
A lovely hotel. Staff very friendly. Rooms clean. Unfortunately lack of air conditioning spoilt our sleep.
Only one of their 3 restaurants are open at any one time. Tried the Mexican but it really wasn't for us, and food was wasted. Think the main restaurant should have been open more, as food was very good on the one day we were able to eat there.
If you wanted anything cooked at breakfast time, it took a long wait. Also tea and coffee was very slow in coming to table.
Only one of their 3 restaurants are open at any one time. Tried the Mexican but it really wasn't for us, and food was wasted. Think the main restaurant should have been open more, as food was very good on the one day we were able to eat there.
If you wanted anything cooked at breakfast time, it took a long wait. Also tea and coffee was very slow in coming to table.
Source: tripadvisor.co.uk
In August 2025, StortfordBlue said about Fermain Valley Hotel
My wife and I have holidayed at the Fermain at least 6 times.
The reasons why we return?
Location, fabulous choice of restaurants, superb coastline and the friendliness and efficiency of the staff.
The Platinum Rooms are spacious, comfortable twinned with spectacular valley views.
No doubt we’ll return next year!
The reasons why we return?
Location, fabulous choice of restaurants, superb coastline and the friendliness and efficiency of the staff.
The Platinum Rooms are spacious, comfortable twinned with spectacular valley views.
No doubt we’ll return next year!
Source: tripadvisor.co.uk