Local Reviews
In September 2024, MarkDerbyshire said about Fermain Valley Hotel
Not a lot more to say! Thoroughly enjoyed our stay at Fermain valley and , given it was a treat for a special birthday, the staff beforehand were really helpful in assisting me to get what I wanted , even when there was a last minute change of dates. Impressive service. And good old fashioned service was present throughout. We had a platinum room so very comfortable and well provisioned. Ate dinner in Oceans a couple of times. Good if not fantastic food. The small plates better probably than the main dishes. Wine list great. If you haven't tried Chateau Musar white (the red available and one of my favourites) you should. Not often at all that you see these bottles at a restaurant. The maitre'D Justin from Bulgaria has outstanding interpersonal skills and one of the best I have come across. We didn't go to the mexican place though heard a lot of people complaining about the food there. Breakfasts had an amazing choice of cooked but my one complaint, and an area for remedying, is that the bread at breakfast was never fresh. Dry loaves and even stale baguette every morning - and they could do better than boxed cereals (decent muesli?). .Needs sorting asap- if they sourced bread from the same place as Le Nautique in town that would be a start. But a great place to stay and highly recommended.
PS It is out of town but plenty of busses from the road above the hotel
PS It is out of town but plenty of busses from the road above the hotel
Source: tripadvisor.co.uk
In September 2024, Susan809 said about Fermain Valley Hotel
This is a very nice hotel in a good position. The staff are extremely professional and nothing is too much trouble for them. Unfortunately the food in the restaurants is very very expensive and for most people would be far too much to use every day. Could not fault the room which we paid an upgrade for a Gold room with a walk in shower. Everything and above that you could want with a balcony. Just a pity that we had to find other places to eat in the evening as a trip to the Steak House would cost in excess of £80 plus the service charge which is 12.5%. A glass of wine will cost you £11,.00!!!!
Source: tripadvisor.co.uk
In March 2025, Alessandro said about Fermain Valley Hotel
The hotel is located at the top of the Fermain Valley, close to the beach that is one of the best ones on the island.
It is at an easy drive from both the airport and St. Peter port. Both are also well connected with buses (ensure you download the app on your phone, it will tell you which buses and at which time, there are two bus stops close to the hotel). The port can also be reached by walking, there is a more direct way on the main road and a nicer but longer coastal walk - the last one requires hiking shoes as it can be muddy.
The hotel is comfortable and cosy, with carpet, couches and armchairs everywhere.
The room is spacious, bright, clean and warm. During the night, it seemed well soundproof and the curtains ensure it can be made as dark as you need. The bed was extremely comfortable.
The service is very efficient and kind.
It is at an easy drive from both the airport and St. Peter port. Both are also well connected with buses (ensure you download the app on your phone, it will tell you which buses and at which time, there are two bus stops close to the hotel). The port can also be reached by walking, there is a more direct way on the main road and a nicer but longer coastal walk - the last one requires hiking shoes as it can be muddy.
The hotel is comfortable and cosy, with carpet, couches and armchairs everywhere.
The room is spacious, bright, clean and warm. During the night, it seemed well soundproof and the curtains ensure it can be made as dark as you need. The bed was extremely comfortable.
The service is very efficient and kind.
Source: tripadvisor.co.uk
In April 2025, Dawn M said about Fermain Valley Hotel
Hotel is very well situated, staff are amazing, room was lovely and everywhere very clean. The breakfast was very good with plenty of options to suit everyone. I had two concerns, the first being the mattress was very hard and I couldn’t sleep. I asked reception for an extra topper and it was done that day. My other issue was that unfortunately we had a beautiful deluxe room but it was right underneath a family room with children running around and wardrobe doors slamming. I hadn’t realised this and when I checked with reception I was told it was the family room. Avoid room 15 in future!!! I did ask if we could move to room 14 but was told it wasn’t available. We weren’t offered an alternative.
Source: tripadvisor.co.uk
In April 2025, mark w said about Fermain Valley Hotel
We had a fantastic stay at the Fermain Valley hotel to celebrate my wifes birthday. We had a Classic Room in the main hotel which was excellent and very comfortable. It is in a great location and not too far from the centre or the beach. The hotel has excellent facilities including a fabulous breakfast menu which is superbly presented. One additional and really great feature is the provision of a driver to collect you from the airport, drop offs down in the centre etc and is a real bonus and greatly appreciated. The main key feature of this hotel is the wonderful staff; from Reception, to the waiters, drivers etc - all were fantastic and always so very helpful and engaging. We believe they make this hotel such a wonderful place to stay. The reception staff also provided me with lots of information and advice prior to our arrival which also contributed so much to our short stay. We have always found the Hand Picked Hotels group hotels to be very good but this one will always stand out for us and we would definitely return. Thank you again to you all for a wonderful stay.
Source: tripadvisor.co.uk
In May 2025, Bea W said about Fermain Valley Hotel
Guernsey has officially become our go-to holiday spot , third year in a row now! It’s just such a beautiful island, we’re absolutely in love with it. We stayed at Fermain Valley Hotel last summer too and once again it didn’t disappoint. Its exactly how we remembered : warm, welcoming, and just lovely all around. All the staff were incredible and so helpful. Big shoutout to Kashia at reception and the team in the Rock Restaurant – just amazing and such a credit to the team. The food was really good too, great quality and of course brilliant service to match. Same goes for the breakfast crew and the lovely people in the tea room – everyone made us feel so well looked after.
Huge thanks to the whole team for making our stay excellent again. We’re already planning our next visit!
Huge thanks to the whole team for making our stay excellent again. We’re already planning our next visit!
Source: tripadvisor.co.uk
In May 2025, rjandsjcoles121 said about Fermain Valley Hotel
This hotel was booked for our golden wedding anniversary. We room we booked is the largest and most luxurious in the hotel. It’s beautiful. Room 12!
The furnishings are lovely with a pleasant mix of new with old. The 6ft bed is very comfortable with a topper and good bed linen and pillows. Lovely big bathroom with super soft towels.
The view from the room is stunning. Although there is no balcony, the full length windows, especially in the bay, gave the illusion of being outside. Very relaxing sitting on the sofa looking out to sea.
Breakfast was good but I was disappointed that the hotel had failed to take notice of my food allergy even though I had booked two months in advance! As a result I was limited in my choice from the breakfast bar. However, I did not go hungry as the cooked breakfasts are extremely good.
The service in the hotel is very good, the staff are efficient, polite, friendly but very professional and attentive.
We only ate once in the evening in the Rock Garden restaurant, I thought the food expensive and was a little disappointed in the quality of the meals we had.
All in all we really enjoyed our stay and would definitely stay here again. The hotel very kindly surprised us with a lovely gift of some ‘goodies’ to celebrate our anniversary! Much appreciated!
The furnishings are lovely with a pleasant mix of new with old. The 6ft bed is very comfortable with a topper and good bed linen and pillows. Lovely big bathroom with super soft towels.
The view from the room is stunning. Although there is no balcony, the full length windows, especially in the bay, gave the illusion of being outside. Very relaxing sitting on the sofa looking out to sea.
Breakfast was good but I was disappointed that the hotel had failed to take notice of my food allergy even though I had booked two months in advance! As a result I was limited in my choice from the breakfast bar. However, I did not go hungry as the cooked breakfasts are extremely good.
The service in the hotel is very good, the staff are efficient, polite, friendly but very professional and attentive.
We only ate once in the evening in the Rock Garden restaurant, I thought the food expensive and was a little disappointed in the quality of the meals we had.
All in all we really enjoyed our stay and would definitely stay here again. The hotel very kindly surprised us with a lovely gift of some ‘goodies’ to celebrate our anniversary! Much appreciated!
Source: tripadvisor.co.uk
In May 2025, Ann H said about Fermain Valley Hotel
A good hotel with great staff and a very good breakfast.
However don’t book room 38. Classified as a classic double but wouldn’t agree! No fan, no mini fridge, not flooded with light ,no bath with shower over it, window doesn’t give much light and can’t open properly due to the blind attachment. We had to keep the blind closed as the sun shone in there most of the day making the room incredibly hot. Very difficult to spend time in the room even at night due to this heat.
If you are disabled room 24 was good. We were moved to this room. It was much bigger, a proper classic double but still had to have a fan and mini fridge added!
We would particularly like to mention Anne who helped us change rooms and was very caring.
The rooms were kept very clean , praise to the staff.
The entrance/exit to the car park needs to be looked at. A mirror on the wall opposite ,angled to see up and down the very narrow road outside, needs to be added.
However don’t book room 38. Classified as a classic double but wouldn’t agree! No fan, no mini fridge, not flooded with light ,no bath with shower over it, window doesn’t give much light and can’t open properly due to the blind attachment. We had to keep the blind closed as the sun shone in there most of the day making the room incredibly hot. Very difficult to spend time in the room even at night due to this heat.
If you are disabled room 24 was good. We were moved to this room. It was much bigger, a proper classic double but still had to have a fan and mini fridge added!
We would particularly like to mention Anne who helped us change rooms and was very caring.
The rooms were kept very clean , praise to the staff.
The entrance/exit to the car park needs to be looked at. A mirror on the wall opposite ,angled to see up and down the very narrow road outside, needs to be added.
Source: tripadvisor.co.uk
In June 2025, CHRISTINE D said about Fermain Valley Hotel
Does not deserve its 4 stars, due to services and comfort. Certainly, a large room, without mini bar, view on a roof, certainly you can see the sea, and the garden.
No cotton disc removing makeup on the 1st and the 2nd, but the 3rd.
A leak on the shower hose.
Impact in the bathtub.
Traces of rust around the bathtub.
Power outlets very poorly distributed,
The windows. CANNOT be very covered because they are blocked, so no air.
The bar of the restaurant is deserted by the staff, so by the customers.
Regularity in breakfast service. Too few choices in direct access.
As for the restaurant Steak House, we were not talking about it. The desert in desserts, friendly and competent female staff the rest does not listen and not attentive. On the kitchen side, it’s bof...
Ambiance bof bof
No cotton disc removing makeup on the 1st and the 2nd, but the 3rd.
A leak on the shower hose.
Impact in the bathtub.
Traces of rust around the bathtub.
Power outlets very poorly distributed,
The windows. CANNOT be very covered because they are blocked, so no air.
The bar of the restaurant is deserted by the staff, so by the customers.
Regularity in breakfast service. Too few choices in direct access.
As for the restaurant Steak House, we were not talking about it. The desert in desserts, friendly and competent female staff the rest does not listen and not attentive. On the kitchen side, it’s bof...
Ambiance bof bof
Source: tripadvisor.co.uk
In June 2025, christine m said about Fermain Valley Hotel
Stay for a week in this very nice and quiet hotel. The staff is very friendly and attentive to guests. Comfortable hotel, fresh produce cuisine. Various breakfasts and hearty and delicious also. A nice well-flowered and pleasant park.
Source: tripadvisor.co.uk