Local Reviews
In June 2026, Karen said about Fermain Valley Hotel
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Source: expedia.co.uk
In June 2026, Sam said about Fermain Valley Hotel
"The hotel itself was clean and pleasant, and a couple of staff members were genuinely helpful. However, we encountered multiple issues that significantly affected our stay. After booking, we were notified the main pool was closed but received a follow-up email suggesting it would be fixed by our arrival. It wasn't. When we arrived on Sunday, we were told it would reopen Wednesday. It didn't, and the reopening date kept getting pushed back to Thursday, then Friday, then Monday. We never got to use it.
We were offered access to their sister hotel via shuttle service. In reality, this meant waiting for an available staff member to drive us, which was impractical. We were effectively told to drive ourselves despite the thirty minute round trip and fuel costs on top of an already expensive stay.
When we arrived, we were also told we could only access the sister hotel pool for one hour between three and four PM, and only to take children. They wouldn't allow children at any other time. Additionally, they offered a complimentary three course meal as further compensation, but this turned out to be only two courses. Service was slow throughout our stay, and we ended up leaving early without fully benefiting from the meal.
Overall, the food and service quality were poor. We won't be returning and regret not booking our previous year's hotel instead
We were offered access to their sister hotel via shuttle service. In reality, this meant waiting for an available staff member to drive us, which was impractical. We were effectively told to drive ourselves despite the thirty minute round trip and fuel costs on top of an already expensive stay.
When we arrived, we were also told we could only access the sister hotel pool for one hour between three and four PM, and only to take children. They wouldn't allow children at any other time. Additionally, they offered a complimentary three course meal as further compensation, but this turned out to be only two courses. Service was slow throughout our stay, and we ended up leaving early without fully benefiting from the meal.
Overall, the food and service quality were poor. We won't be returning and regret not booking our previous year's hotel instead
Source: expedia.co.uk
In August 2025, Jill said about Fermain Valley Hotel
This hotel was excellent in many regards, and all staff that we had dealings with were exceptional. Food and service in the restaurants were of a particularly high standard, although we were surprised at how quiet the main restaurant was in the evenings. Room service and cleanliness was very good. We would have given this hotel a 5* review but unfortunately the room price was far too high for the size of room and facilities that were provided. The room was quite small in size, did not have air conditioning, nor the mini fridge that was listed on the room details page on the website. The other annoying feature is the fact that the website lists inaccurate restaurant wine lists prices, for example for half bottles of wines that the hotel says it has never sold.
Source: expedia.co.uk
In August 2025, Peter John said about Fermain Valley Hotel
All the staff were fantastic and nothing was ever too much trouble for them. The service was great too.
The hotel is in a gorgeous quiet spot surrounded by trees with beautiful gardens. It's conveniently located for St. Peter Port, either to walk the cliff path or use local buses.
I have coeliac disease and the care taken with making sure I had gluten free food was very good, I really appreciate this.
We enjoyed the Mexican restaurant which is open Tuesday to Saturday. There are three restaurants in all; two open each day. Breakfasts were exceptional; lots of choice and freshly prepared.
The hotel is in a gorgeous quiet spot surrounded by trees with beautiful gardens. It's conveniently located for St. Peter Port, either to walk the cliff path or use local buses.
I have coeliac disease and the care taken with making sure I had gluten free food was very good, I really appreciate this.
We enjoyed the Mexican restaurant which is open Tuesday to Saturday. There are three restaurants in all; two open each day. Breakfasts were exceptional; lots of choice and freshly prepared.
Source: expedia.co.uk
In November 2025, Saira said about Fermain Valley Hotel
A super stunning Hotel with a picturesque location. A beautiful retreat near to the town of St Peter port a shuttle service is available, Stunning views and good access to walking trails. Hotel is elegant without feeling stuffy, warm without being oppressive, welcoming without being kitschy, I felt that all the visitor touch points they got absolutely right. Room is very comfortable and well - appointed and the staff make you feel welcome from the moment you arrive, Especially the level of service, the restaurant staff and reception team provided excellent service. The food is fantastic 5 stars, presentation and choice, breakfast is outstanding. The room was immaculately clean and had everything needed provided with plenty of amenities like still water with tea and coffee facilities, dressing gowns and toiletry’s had a very comfortable stay. Some of the highlights an indoor pool and a tree top spa, restaurants and the gardens are beautiful. Most definitely would highly recommend and would stay again.
Source: expedia.co.uk
In November 2025, Kenneth said about Fermain Valley Hotel
Yes
Source: expedia.co.uk
In October 2025, Mark said about Fermain Valley Hotel
The tea and coffee in the restaurant was dire and needs improvement.
Source: expedia.co.uk
In August 2025, Ian said about Fermain Valley Hotel
Not a bad place to stay needs some updating . Great position for St Peter Port.
Source: expedia.co.uk
In August 2025, Dave said about Fermain Valley Hotel
Excellent stay all round.
Source: expedia.co.uk
In November 2025, John said about Fermain Valley Hotel
Good room, excellent staff
Source: expedia.co.uk