Local Reviews
In January 2014, wobberler said about Fermain Valley Hotel
did new years eve gala dinner, and stayed the night, staff are very warm and friendly, food excellent and value for money, stunning views and our room was clean and everything you want in it,we also had a swim in the indoor pool, will be back for sure
Source: tripadvisor.co.uk
In January 2014, Eddie Deighton said about Fermain Valley Hotel
Nothing but good things to say about the hotel and staff here. From the moment we turned up to the minute we left, the staff couldn't have been more accommodating. We booked the hotel at fairly short notice for NYE so probably didn't get the best rates, but the flight and room still worked out cheaper than a trip to the fireworks in London!
Our flight landed early on 31st so we arrived at the hotel around 9:45am, but we were told our room was already available and that we could check in. Once that was done we were offered the use of the driver and the shuttle bus to take us to and from the hotel to the nearest town, St. Peter Port. This service was offered to us a number of times during our stay. It seemed that, if the shuttle driver wasn't busy taking guests to and from the airport, they were more than happy for him to escort guests around the island.
Simply put, the overall experience was exceptional. My partner and I are used to a level of service usually reserved for hotels we frequent in America and the Fermain Valley offered a comparable experience - Breakfast and Dinner were tasty and freshly-cooked, Christmas decorations, hotel furnishings, pillows and beds were great quality, the gardens were extremely well maintained and the overall ambience made for a perfect Christmas/New Year break.
There's also the added bonus of a bay being a short (albeit very steep!) walk from the hotel so, if you don't fancy shopping or driving, you can wile away the time watching the waves and walking along the coastal path.
I'd like to personally thank Robert and his team for their hospitality and congratulate them on delivering an exceptional experience. We shall definitely recommend and return.
Our flight landed early on 31st so we arrived at the hotel around 9:45am, but we were told our room was already available and that we could check in. Once that was done we were offered the use of the driver and the shuttle bus to take us to and from the hotel to the nearest town, St. Peter Port. This service was offered to us a number of times during our stay. It seemed that, if the shuttle driver wasn't busy taking guests to and from the airport, they were more than happy for him to escort guests around the island.
Simply put, the overall experience was exceptional. My partner and I are used to a level of service usually reserved for hotels we frequent in America and the Fermain Valley offered a comparable experience - Breakfast and Dinner were tasty and freshly-cooked, Christmas decorations, hotel furnishings, pillows and beds were great quality, the gardens were extremely well maintained and the overall ambience made for a perfect Christmas/New Year break.
There's also the added bonus of a bay being a short (albeit very steep!) walk from the hotel so, if you don't fancy shopping or driving, you can wile away the time watching the waves and walking along the coastal path.
I'd like to personally thank Robert and his team for their hospitality and congratulate them on delivering an exceptional experience. We shall definitely recommend and return.
Source: tripadvisor.co.uk
In January 2014, Meeshka1982 said about Fermain Valley Hotel
Between Xmas and new year I booked a room here because a friend had their wedding reception at the venu. The reception, food, entertainment and staff at the venu couldn't have been better. A wonderful day.
Our room was really nice too. The 'extras' that were not extras, they came as standard, were lovely. Fresh fruit, chocolates, bottled water and a wide selection of teas, coffees and bathroom bits. These are often charged for in other places. However on closer inspection we found a few things we were a bit surprised at, paint peeling off the bathroom door, chipped plasterwork on the walls and a drainage problem in the sink and bath. When I took a shower I was more than ankle deep in water half way through.
Overall I would recommend this hotel, I'd certainly stay again.
Our room was really nice too. The 'extras' that were not extras, they came as standard, were lovely. Fresh fruit, chocolates, bottled water and a wide selection of teas, coffees and bathroom bits. These are often charged for in other places. However on closer inspection we found a few things we were a bit surprised at, paint peeling off the bathroom door, chipped plasterwork on the walls and a drainage problem in the sink and bath. When I took a shower I was more than ankle deep in water half way through.
Overall I would recommend this hotel, I'd certainly stay again.
Source: tripadvisor.co.uk
In February 2014, Malcolm9471677 said about Fermain Valley Hotel
My wife and I had cause to visit a sick friend in Guernsey and was advised by a friend to stay at The Fermain Valley Hotel. This done both at short notice and really acceptable terms turned out to be an excellent choice and one which both my wife and I would highly recommend. We were greeted by a charming young lady at Reception who, having taken all our details gave us a conducted tour of the amenities of the hotel, including a very nice swimming pool and sauna, so take your swimming gear! The staff were most friendly and helpful in every way. Nothing was too much trouble. The food was excellent. The room was warm,clean and spacious with an outlook second to none over Fermain Bay. Drinks and fresh fruit along with Sherry was always available in the room. REALLY GREAT. Many thanks.
Source: tripadvisor.co.uk
In February 2014, Solly256 said about Fermain Valley Hotel
Just returned from a wonderful relaxing break at Fermain Valley Hotel. Staff very friendly and helpful, and the manager - Robert Steen - is a wonderful host. Always there to help out with any queries and ready with a witty anecdote. Food was good and plentiful, atmosphere pleasant and cordial. Rooms are pleasant and well decorated, bed very comfortable. Fruit on arrival in the room and complimentary sherry, no extra cost. Hotel generally was a bit too warm but we opened our bedroom door during the night and slept well. Weather was awful but the visit was very enjoyable.
Source: tripadvisor.co.uk
In February 2014, CandyJacki said about Fermain Valley Hotel
Lovely weekend at the Fermain Valley had a gold room in the main building which was lovely with sea views - although the weather was appalling it didnt really matter. The price we paid made it excellent value for money. Great to see a hotel offering complimentary water -so many still dont. Generous amounts and variety of teas and nice biscuits. Food in the restarant was great and service excellent. Breakfast was also wonderful - with good quality ingredients. Nice comfy bed and good shower. The room was very warm but once we worked out how to switch of the bathroom radiator which was boiling it was fine. My only gripe was having to order afternoon tea 24 hours in advance - never, ever come across this before and this was the only let down in my opinion.
Source: tripadvisor.co.uk
In February 2014, Di R said about Fermain Valley Hotel
Having stayed one night on business (excellent room, excellent service, excellent food), I found myself returning the following evening as my flight home was cancelled due to storm force winds. The hotel was very busy as it was Valentines eve. However the staff pulled out all the stops, sorted me a room, provided me with an excellent meal, made me feel very comfortable as a solo guest in a room full of romantic couples! The service was absolutely outstanding - I can't praise them enough. This was my first time to Guernsey but I will now return for leisure and most certainly will stay at the Fermain Valley. Outstanding.
Source: tripadvisor.co.uk
In February 2014, Tony W said about Fermain Valley Hotel
What a change to find a superb hotel with old world charm and staff that are a pleasure to meet, I found the hotels atmosphere and friendly staff a reminder of how it used to be when nothing was too much trouble and customer service was the key to return business. I will be staying here again and am looking forward to it already.
Source: tripadvisor.co.uk
In February 2014, sdwin100 said about Fermain Valley Hotel
We stayed at the hotel during the Valentine's weekend and it was wonderful!
Even thoulike e got the saver deal, the service of the staff was wonderful! They have a shuttle service that collected us from the airport at no cost, and we were taken into town and other parts of the island! On one of the days we decided to hire bikes and one of the staff there even drove us to the hire shop in the port in their own car!
The rooms are a nice size and really have a luxury feel with the decor and extra bits like bathrobes and slippers. The only negative was that our bathroom was a bit on the chilly side, although we were there during a nasty storm and cold weather..
The location is wonderful with a beach within meters that's fairly private and five minutes from the main port. So you get the best of both worlds!
Finally, the cinema was a nice touch, we had it all to ourselves and was a great experience for a night in!
Thanks a lot - we will defo be back!
Even thoulike e got the saver deal, the service of the staff was wonderful! They have a shuttle service that collected us from the airport at no cost, and we were taken into town and other parts of the island! On one of the days we decided to hire bikes and one of the staff there even drove us to the hire shop in the port in their own car!
The rooms are a nice size and really have a luxury feel with the decor and extra bits like bathrobes and slippers. The only negative was that our bathroom was a bit on the chilly side, although we were there during a nasty storm and cold weather..
The location is wonderful with a beach within meters that's fairly private and five minutes from the main port. So you get the best of both worlds!
Finally, the cinema was a nice touch, we had it all to ourselves and was a great experience for a night in!
Thanks a lot - we will defo be back!
Source: tripadvisor.co.uk
In February 2014, diane m said about Fermain Valley Hotel
Valentines weekend and our 20th Wedding Anniversary, returning to Guernsey where we spent our Honeymoon! What a superb hotel - Room 28 a Platinum room was lovely despite the appalling weather, we still opened our windows for the superb view down the valley and out to sea. Bottled water; sherry; tea/coffee and biscuits; Elemis beauty products from shampoo to a body buff; slippers; towelling robe; fresh fruit and Guernsey Fudge - all COMPLIMENTARY and very much appreciated. The hair dryer was powerful like one you have at home not like the usual hotel one where you can blow harder than the hair dryer blows. From our initial telephone enquiry to leaving the hotel, no one could fault the service of this wonderful team under the management of the very charming Robert Steen. Food was lovely in both the Valley Restaurant and Rock Garden Restaurants. The complimentary courtesy bus was without doubt a welcome addition to our trip and Robert the Manager dropping us back at the airport in his personal car as the courtesy bus was on an alternative mission! The lounges were quiet and at times, although we knew the hotel was full, we actually felt we were the only guests on site. This is most definitely the quietest hotel with the best service ever experienced. Thanks for the Anniversary card waiting on our table at breakfast and to Gavin (Reception); Laura (Restaurant); Lucas (Courtesy Bus Driver) and in particular to Robert - THANK YOU
Source: tripadvisor.co.uk