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Local Reviews
In August 2013, 60Alan21 said about Fermain Valley Hotel
The hotel has a wonderful situation with outstanding views; it is handy for St Peter Port while quite apart from the hustle and bustle. Overall appreciated the attention to detail of the establishment. The bedroom was well appointed, had lovely decor and a great outlook. The breakfast menu had a good variety to choose from. Dinner had a compact menu which revolved around central ingredients that were enlivened by the accompanying ingredients - very tasty. The gardens are an item in themselves and demand to be appreciated. The pool was enjoyed; an excellent alternative to bathing off Fermain beach which is stony and the water is cold!! The staff were friendly and efficient.
Anyone with concerns about their mobility should be aware of the setting on a steep gradient so would be confined to the hotel.
Minor negatives were: the confined range of tv channels with the BBC regional news from London which undermines the Channel Island experience; the lack of free wifi; coffee at breakfast not being serve yourself - unlike the fruit juice.
tripadvisor.co.uk
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In August 2013, jackie t said about Fermain Valley Hotel
we are regular tourists we found this hotel not to a standard expected although the room was clean,size of room small. the menu was limited and over priced. we asked for sea view but the trees stopped the sea view . breakfast was plentyful BUT table linen was dirty. some staff were not very organized
tripadvisor.co.uk
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In August 2013, K M said about Fermain Valley Hotel
We thoroughly enjoyed our stay, staff went out of their way to make us welcome, they were friendly & very professional. The room was ideal and well appointed, lovely view over the trees to the sea. Food was plentiful and excellent quality. We had a great time & if we ever revisit Guernsey we will definitely stay at this hotel.
tripadvisor.co.uk
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In August 2013, Jo H said about Fermain Valley Hotel
We stayed for 3 nights in a family room with our 3 year old son. The room was very large and clean and the hotel made lots of effort with little extras in the room. The staff were extremely friendly even with our over excited noisy 3 year old son. The price was expensive but I feel it was worth the price we paid. My only criticism is the room we stayed in was over the venue where a family wedding took place and when I took my son to bed early you could hear the music. This did not seem to disturb him though. The pool was brilliant and very warm which was ideal for our family. We will definitely come back to guernsay again amd when we do we will stay at this hotel again,
tripadvisor.co.uk
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In August 2013, Wendy H said about Fermain Valley Hotel
I can truthully say that I have rarely come across the excellent level of customer service provided by the fantastic staff at the Fermain Valley.My room was superb, with great facilities and very clean. I particularly enjoyed the swimming pool and beautiful setting of the hotel. I would recommend the hotel with absolute confidence, especially for a special getaway!!
tripadvisor.co.uk
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In August 2013, AlexHaynes said about Fermain Valley Hotel
Back to days gone by in respect of friendly service provided and helpfulness, yet the hotel facilities were up to date and provided a most relaxing holiday for myself and my partially abled father. The personal attention paid to each visitor was great. The room was superb, clean and beautifully decorated; the bed was really comfortable; and the bathroom facilities were excellent. The breakfasts were so heavenly that you didn't need to eat until the evening! And location-wise - its perfect for families as it is near the beach (bit of a hike up the hill afterwards) or for tourists wanting so stay 10 minutes from St Peter Port. We will definitely be returning to this hotel.
tripadvisor.co.uk
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In August 2013, Karen S said about Fermain Valley Hotel
The hotel staff were very friendly and helpful, the breakfast was very good. The swimming pool, although small was excellent. The sauna was completely cold the whole time we were there, and the 'emergency phone' by the swimming pool was broken.
tripadvisor.co.uk
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In August 2013, Russ H said about Fermain Valley Hotel
We have just returned from a fantastic week at this hotel. We stayed in the Venue part of the hotel, which was explained to us at the time of booking as being slightly away from the main hotel, but to be honest was no more than a minute walk. Yes there was a wedding on the Saturday, which certainly didn't go onto the late hours in the morning, and what decent hotel isn't holding a wedding on a Saturday in the summer . The staff made a point of letting us know that an event was on, and it certainly wasn't a loud boisterous event as reported by others. Our room was excellent, clean and well equipped and serviced very well every day. The breakfast was excellent and served quickly with a good range. The hotel was immaculate and the general manager was superb at all times, reflecting that there was a genuine wish to please at all times. Swimming pool was clean and the sauna worked superbly. The location was great, five minutes from Peters Port by shuttle bus that was always available, yet offering tranquility away from the bustle. Total recommend this hotel.
tripadvisor.co.uk
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In August 2013, tracy v said about Fermain Valley Hotel
We have just returned from a week at this hotel, my partner has already posted a comment saying what a fantastic time we had and how good the service was and how clean our room was etc, but having read some of the posts from other travellers I felt the need to have a say myself. There was a very long winded moan about room 51 in the venue, this was our room, it was lovely! It was indeed split level very comfortable and not a bit dangerous and the view from the very large windows overlooking the valley was amazing, The fridge worked and so did the extractor fan.
There are planes flying over but it most definately isnt Heathrow,
As for complaining about the venue being up a hill, what can I say, the whole hotel is set on the side of a valley and all of Guernsey is hilly!!!
The courtsey bus was available whenever we asked for a ride into town, but we found the local bus service was excellent (number 11) running every 15 minutes during the day from the main road just outside the venue to St Peter Port, only a 5 minute ride away.
It would seem some people just like to complain and would do well to rememeber they are on holiday and relax a little
The staff (especially the General manager, Robert) couldnt have been more welcoming and helpful. We had a great week and will definately be making a return visit to this hotel
tripadvisor.co.uk
Source: tripadvisor.co.uk
In August 2013, jaglongstaff said about Fermain Valley Hotel
Very clean. Friendly. Great food. Fantastic bars, great atmosphere. Great Island. What more do you want? Excellent staff. Nice view. Would definitely return. Lots of nice beaches. Make sure you visit Herm Island.
tripadvisor.co.uk
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