Local Reviews
In July 2015, LaurenGuernsey1 said about Fermain Valley Hotel
Stayed in a Gold room in the main hotel. The room was massive and really clean. Even though we are from Guernsey it felt like we were far from home! Lovely location and lovely staff. The food in the Ocean Restaurant was great too! Would def recommend
Source: tripadvisor.co.uk
In July 2015, Alan E said about Fermain Valley Hotel
This was our third visit in a year and, once again we were not disappointed. Superb location and great food, particularly in the Rock Garden (see separate review). I forgot to say in the Rock Garden review that the fish is just as good as the steak, which is saying something.
We had previously stayed in a Platinum room but this time we booked a Gold room as they have balconies and it was summer. We realised beforehand that the rooms, particularly the bathroom, would be smaller than a Platinum room and I think, on balance we would in future sacrifice the balcony and book a Platinum room but that is just a personal view - the Gold rooms are still excellent.
Staff as helpful as ever and there is no stuffiness about the place - it's a very relaxing place to stay and the perfect location on the island. We didn't sample the new coffee shop/tea room but it looked very good.
Highly recommended.
We had previously stayed in a Platinum room but this time we booked a Gold room as they have balconies and it was summer. We realised beforehand that the rooms, particularly the bathroom, would be smaller than a Platinum room and I think, on balance we would in future sacrifice the balcony and book a Platinum room but that is just a personal view - the Gold rooms are still excellent.
Staff as helpful as ever and there is no stuffiness about the place - it's a very relaxing place to stay and the perfect location on the island. We didn't sample the new coffee shop/tea room but it looked very good.
Highly recommended.
Source: tripadvisor.co.uk
In July 2015, Aymard D said about Fermain Valley Hotel
Fermain Valley Hotel is a stunning Hotel , with a very good Location overlooking on the sea. There are two restaurants : The rock garden is a lovely steakhouse with authentic meat. And the Ocean restaurant is a famous restaurant, the service is just perfect between Karol the Manager who was very kind, amusant and he took care of us, and Romain the assistant Manager was professionnel he recommend dishes and wine.
And finally the reception was also perfect Jeanne the french receptionist was very kind, always with the smell and she was all the time here for us.
So I will recommend this hotel for everyone.
And finally the reception was also perfect Jeanne the french receptionist was very kind, always with the smell and she was all the time here for us.
So I will recommend this hotel for everyone.
Source: tripadvisor.co.uk
In July 2015, 0Jayne48 said about Fermain Valley Hotel
Spent 5 days at this simply delightful Hotel. Lovely atmosphere, gorgeous public areas/restaurants/bars, classic rooms with the most perfect setting on the Island. All staff extremely helpful and very relaxed. Although the Ocean Restaurant was lovely, the Rock Garden Steak Restaurant was quite unbelievable and beyond on expectations. Can't wait for a return visit!
Source: tripadvisor.co.uk
In July 2015, 150BarbaraB said about Fermain Valley Hotel
A lovely hotel overlooking the sea, so great views from the room balcony and the terrace bar. The room was nicely furnished and an adequate size, however it was smaller than the picture on the website, which was a bit misleading. On the positive side the courtesy shuttle service was excellent and between that and the brilliant bus service on Guernsey we didn't drive the car all week, which made it so much more relaxing. The staff were very friendly and nothing was too much trouble. Very good food in both restaurants, make sure you book in advance, particularly for the Rock Garden as it is open to the public.
Source: tripadvisor.co.uk
In July 2015, Lits1989 said about Fermain Valley Hotel
We were guests at a wedding here, and the organisation for the wedding was excellent. Very well organised, and the room layout for the reception was exceptionally well done. The shuttle bus service was an additional and much appreciated bonus.
Our room was well equipped and clean, but not air conditioned, which was not ideal given the very hot weather. We were supplied with a fan, but the temperature of the room remained rather uncomfortable in the late daytime.
The manager on the day of our arrival (July 3rd) was incredibly helpful. We had failed to understand that the Venue rooms had no lift access, and were therefore unsuitable for an elderly guest. This was sorted very efficiently for us, and another room found.
Overall, highly recommended
Our room was well equipped and clean, but not air conditioned, which was not ideal given the very hot weather. We were supplied with a fan, but the temperature of the room remained rather uncomfortable in the late daytime.
The manager on the day of our arrival (July 3rd) was incredibly helpful. We had failed to understand that the Venue rooms had no lift access, and were therefore unsuitable for an elderly guest. This was sorted very efficiently for us, and another room found.
Overall, highly recommended
Source: tripadvisor.co.uk
In July 2015, Boxstertan said about Fermain Valley Hotel
I stayed at this hotel last weekend on the recommendation of a business contact on the island. The thing that strikes you most on arrival is the stunning view down the valley to the sea.
This hotel is really made up of two separate areas – the main hotel and the Venue. The main hotel has rooms with balconies overlooking the bay which I would describe as elegant and relaxing. The rooms in the Venue are on the top road with no balconies which I would describe as modern and loud.
I stayed in room 50 in the Venue which was very spacious with a separate sitting area. The hotel is of a high standard providing an excellent selection of teas/coffee/biscuits/fruit/slippers/robes and a decanter of sherry. The only downside to this room was the very noisy function that took place on Saturday night. Great if you were a guest at the function but not so good if you are a guest at the hotel looking for quiet restful break. The hotel is clearly aware of the possible disturbance and tried to limit the noise by closing the doors to the function room but whilst lying in bed at 11.15pm you could still clearly hear and feel the music thudding through the room.
Notwithstanding the above I would definitely recommend this hotel as the food in the Rock Garden and Ocean were excellent and the staff were very helpful and accommodating. Many thanks to Jeanne & Veria on reception for their help.
The gardens are exceptional and it’s lovely to sit reading and soaking up the amazing view to the bay. Location is everything.
The lesson learnt from this stay is to call the hotel direct when trying to select a room. For my next visit it will be in the main hotel with a balcony to make the most of the surroundings.
This hotel is really made up of two separate areas – the main hotel and the Venue. The main hotel has rooms with balconies overlooking the bay which I would describe as elegant and relaxing. The rooms in the Venue are on the top road with no balconies which I would describe as modern and loud.
I stayed in room 50 in the Venue which was very spacious with a separate sitting area. The hotel is of a high standard providing an excellent selection of teas/coffee/biscuits/fruit/slippers/robes and a decanter of sherry. The only downside to this room was the very noisy function that took place on Saturday night. Great if you were a guest at the function but not so good if you are a guest at the hotel looking for quiet restful break. The hotel is clearly aware of the possible disturbance and tried to limit the noise by closing the doors to the function room but whilst lying in bed at 11.15pm you could still clearly hear and feel the music thudding through the room.
Notwithstanding the above I would definitely recommend this hotel as the food in the Rock Garden and Ocean were excellent and the staff were very helpful and accommodating. Many thanks to Jeanne & Veria on reception for their help.
The gardens are exceptional and it’s lovely to sit reading and soaking up the amazing view to the bay. Location is everything.
The lesson learnt from this stay is to call the hotel direct when trying to select a room. For my next visit it will be in the main hotel with a balcony to make the most of the surroundings.
Source: tripadvisor.co.uk
In July 2015, Michael S said about Fermain Valley Hotel
My wife and I visited The Fermain Vally Hotel for a week from 6th July. This is our second visit to the hotel, having stayed at the same time last year. The hotel is ideally situated for St Peter Port. A good bus service on the main road out side the complex. The hotel is divided into two buildings. The Venue is at the top and has its own cinema, which can be used at any time by the residents, as well as having rooms. The Main hotel is further down a well appointed garden. There is quite a steep pathway between each of the buildings.
Further down a steep hill from the main hotel is Fermain Bay with a very nice place to relax and have something to eat or just have a coffee or ice-cream. Once at the bottom you can walk over the hill to St Peter Port or over the hill the other way to Jerboug Point. These are two lovely places to walk with knowledge that there are places for refreshment at the end of each journey. Each walk takes about an hour.
The service at the hotel is excellent and all the staff are very friendly and helpful. Nothing is too much. We met some of the staff who were there last year and it was good to see them again. We had a lovely room overlooking the sea through the valley to Fermain Bay. The food once again was very good. At weekends it is advisable to book dinner if on a bed and breakfast basis. Breakfast can be had on the terrace overlooking the bay as long as the weather is permitting. There is a swimming pool for use overlooking the bay.
The hotel has a courtesy bus which can be used to get about, and can be booked at reception.
I can honestly recommend this hotel if you want to be looked after properly by people who care that you are enjoying yourself. My wife and I will certainly go back again to this hotel. Once again thanks to all the staff for making our holiday special again.
Further down a steep hill from the main hotel is Fermain Bay with a very nice place to relax and have something to eat or just have a coffee or ice-cream. Once at the bottom you can walk over the hill to St Peter Port or over the hill the other way to Jerboug Point. These are two lovely places to walk with knowledge that there are places for refreshment at the end of each journey. Each walk takes about an hour.
The service at the hotel is excellent and all the staff are very friendly and helpful. Nothing is too much. We met some of the staff who were there last year and it was good to see them again. We had a lovely room overlooking the sea through the valley to Fermain Bay. The food once again was very good. At weekends it is advisable to book dinner if on a bed and breakfast basis. Breakfast can be had on the terrace overlooking the bay as long as the weather is permitting. There is a swimming pool for use overlooking the bay.
The hotel has a courtesy bus which can be used to get about, and can be booked at reception.
I can honestly recommend this hotel if you want to be looked after properly by people who care that you are enjoying yourself. My wife and I will certainly go back again to this hotel. Once again thanks to all the staff for making our holiday special again.
Source: tripadvisor.co.uk
In July 2015, malcolm c said about Fermain Valley Hotel
Went there as two couples to celebrate our friend's 60th birthday. From the moment we were picked up at the airport by the courtesy bus and returned there some 3 days later the welcome and service was second to none. All the staff were were so friendly and attentive and especially the duty manager who was a fellow Welshman! The bedrooms were very comfortable and well equipped with the complimentary sherry a really nice touch. We ate in the restaurant on the first night and the Rock Garden on the second night both of which were wonderful with top class service and food. The hotel is some 30 minutes walk along the coastal path from the center of St. Peter's Port and the views along there are a tonic in themselves. All in all a wonderful experience and hope maybe to return some day.
Source: tripadvisor.co.uk
In July 2015, CambridgeSound L said about Fermain Valley Hotel
A very high quality hotel with amazing views. Staff are extremely helpful with very high levels of service &!attention to detail. We ate in The Ocean restaurant which serves high quality food and the hotel Steak House with some of the best steaks that your ever likely to eat. Now for the negative comments - We stayed for a week to celebrate our Silver Wedding Anniversary and were extremely disappointed to have been given a room above a noisy events space. Our first night was spoilt by a party of singing and smoking girls attending an event in the building. We complained the following morning and asked to be moved to another room, only to be told that nothing else was available, after asking if any other parties were booked in to their venue I was told that a further party of around 100 guests were in for another event that night. This is unacceptable service from a hotel that has disregard for customer comfort. Whilst the rest of our stay was fantastic, our wedding anniversary was spoilt by two nights of loud noise upon arrival and no advance warnings of noise from the hotel. Would we stay again? If we were located in the hotel main building, away from their annex called"The Venue" then yes we would. On the whole a superb hotel and fantastic staff, if only we could start again with a decent room!
Source: tripadvisor.co.uk