Local Reviews
In March 2013, Lovellfamily said about Fermain Valley Hotel
We stayed here overnight and had a really great stay. The welcome was excellent and the person on reception explained what the hotel had too offer. We had a really nice room with a balcony which unfortunately we were not able to take advantage of due to the weather. Had a pre dinner drink in the Rock Garden cocktail bar fooled by an excellent meal. Overall a very pleasant stay.
Source: tripadvisor.co.uk
In March 2013, Solly256 said about Fermain Valley Hotel
Just visited and had a fab time, all staff very attentive and helpful from Rob the Manager, Tom the barman, down to the waiters and cleaners. Stayed with Quidsin promotion and it was exceptional value for money. Everything about it was first class, from the personalised welcoming letter, complimentary fruit , sherry & chocolate in the room, clean tidy and comfortable room with good bath and shower, to the Rock Garden themed bar where we had a lovely cocktail per dinner, to the wonderful three course dinner. Thoroughly enjoyed our visit and shall definitely return.
Source: tripadvisor.co.uk
In April 2013, seaplane-lover said about Fermain Valley Hotel
Had a fabulous weekend March 8th ~ 9th.All the staff were attentive and very pleasant ~ our room had a sea view and balcony and was superb as was the rest of the hotel ~ Robert the Manager is a real hands on Manager, he was always chatty and smiley and although busy made a point of having a few words each time he saw you. We would certainly like to return when we have the time.Ideal place for walkers or just to chill out and enjoy the hotel facilities ( see web site for more on hotel facilities )There is also an added bonus of the use of the courtesy bus when available.
Thank you all for making our stay memorable
Thank you all for making our stay memorable
Source: tripadvisor.co.uk
In April 2013, pm46 said about Fermain Valley Hotel
This is a lovely, well-run and convenient hotel. The room and the bars, restaurant and food were excellent. The staff were friendly and helpful and service was, in the main, smart.
The question to be asked, though, is whether the Channel Islands now offer such good value for money. Flights are not cheap, good hotels and restaurants are 'upper quartile' in UK terms, taxis are more expensive than in London, car hire (certainly with Europcar) was a rip-off because we were charged a daily rate for petrol such that we would have needed to drive all day everyday to use it all and with no refund on unused fuel - and on our recent trips the weather has been no different from in England. Gone are the days of bargain flights, cheaper drinks and the real duty-free experience. For what this three-night break cost, we could have had several nights in a good hotel in warm sunshine much further south.
The question to be asked, though, is whether the Channel Islands now offer such good value for money. Flights are not cheap, good hotels and restaurants are 'upper quartile' in UK terms, taxis are more expensive than in London, car hire (certainly with Europcar) was a rip-off because we were charged a daily rate for petrol such that we would have needed to drive all day everyday to use it all and with no refund on unused fuel - and on our recent trips the weather has been no different from in England. Gone are the days of bargain flights, cheaper drinks and the real duty-free experience. For what this three-night break cost, we could have had several nights in a good hotel in warm sunshine much further south.
Source: tripadvisor.co.uk
In April 2013, Karen65_10 said about Fermain Valley Hotel
Stayed for a long weekend and we had a wonderful time. The hotel was superb as were the staff. The manager Robert was very attentive and made us all feel very welcome. The rooms are very nice, comfortable and kept very clean. The complimentary fruit, sherry and chocolates was a nice touch too. This hotel is ideal for walkers or for those just wanting a nice relaxing weekend and I will definitely come back and stay at this hotel again.
Source: tripadvisor.co.uk
In April 2013, greggjc said about Fermain Valley Hotel
lovely hotel, really enjoyed our week there, even in a cool February!
the food in the main restaurant was excellent for breakfast and dinner (didn't have lunch); nice soups, very nice meat and fish dishes; service was generally very good, nice choice of wines
the food in the so-called "tapas" bar was not so good, and the service was dreadfully slow - we ordered drinks, saw them being made at the bar, then they stayed there for 4-5 minutes whilst we nearly died of thirst - eventually got up and fetched them!
lovely walks, albeit a little hilly nearby - go down the hill to the beach, then turn right for lovely coastal walk, great views; or turn left for lovely coastal walk down to St Peters Port, about 45-55 minutes on this walk (directer via roads about 30 minutes - downhill going, uphill returning!)
local buses very good and cheap! good way to see different parts of the island if you have no car
the food in the main restaurant was excellent for breakfast and dinner (didn't have lunch); nice soups, very nice meat and fish dishes; service was generally very good, nice choice of wines
the food in the so-called "tapas" bar was not so good, and the service was dreadfully slow - we ordered drinks, saw them being made at the bar, then they stayed there for 4-5 minutes whilst we nearly died of thirst - eventually got up and fetched them!
lovely walks, albeit a little hilly nearby - go down the hill to the beach, then turn right for lovely coastal walk, great views; or turn left for lovely coastal walk down to St Peters Port, about 45-55 minutes on this walk (directer via roads about 30 minutes - downhill going, uphill returning!)
local buses very good and cheap! good way to see different parts of the island if you have no car
Source: tripadvisor.co.uk
In April 2013, Chris H said about Fermain Valley Hotel
We had a lovely three night stay here during a very cold spell of weather. The hotel is in a beautiful location overlooking the stunning Fermain Bay. The hotel was very comfortable. The bedrooms were well appointed and very clean. We ate extremely well twice in the Valley Restaurant and once in The Rock Garden. We had the cinema to ourselves one freezing,windy afternoon. A nice touch was the hotel mini bus taking us down to St Peter Port in the morning. Very easy to get the bus back with only a very short downhill walk from the bus stop. We look forward to returning when we might be able to look forward to warmer sunnier weather as the outdoor facilities looked very welcoming for dining and relaxing and the beach is just a short stroll away.
Source: tripadvisor.co.uk
In April 2013, terryamies said about Fermain Valley Hotel
We've probably stayed at this hotel a dozen times over the years but then under a different owner. Much re-vamped now, and with the exception of the service now improved.
Stayed for four nights over the Easter period 2013. Just B&B so unable to comment on dinner. The food at breakfast was excellent. The service however wasn't! My feeling was that the staff were keen enough but they lacked training and clear leadership.
I did raise these issues with reception both on departing and during our stay. My criticisms were accepted and the point was made that they were all new staff. Not really my problem! I did however see that a plan was in place to improve the situation.Since we were brought breakfast's that we hadn't ordered we suggested that someone with a better understanding of English might take the orders. This wasn't just once it was more akin to a Brian Rix farce. Funny now, not then. So the problem was at management level, not the quality of staff. I'm sure these issues will be sorted out and the experience wouldn't stop me from returning.....
Stayed for four nights over the Easter period 2013. Just B&B so unable to comment on dinner. The food at breakfast was excellent. The service however wasn't! My feeling was that the staff were keen enough but they lacked training and clear leadership.
I did raise these issues with reception both on departing and during our stay. My criticisms were accepted and the point was made that they were all new staff. Not really my problem! I did however see that a plan was in place to improve the situation.Since we were brought breakfast's that we hadn't ordered we suggested that someone with a better understanding of English might take the orders. This wasn't just once it was more akin to a Brian Rix farce. Funny now, not then. So the problem was at management level, not the quality of staff. I'm sure these issues will be sorted out and the experience wouldn't stop me from returning.....
Source: tripadvisor.co.uk
In April 2013, keepitupLiverpoolUK said about Fermain Valley Hotel
Stayed 4 nights and can thoroughly recommend hotel: great location, superb views and very helpful reception staff. Gold room in venue was very comfortable, quiet and well equipped. Don't know what the decanter of sherry is about? Fridge with complimentary still and sparkling water, tea and coffee facilities well stocked.Great views down valley. Breakfast service good, tho don't know why they don't leave cafetiere of coffee to save having to keep asking for refills. Courtesy minibus is very useful: we used it to and from airport and drop off in St. Peter's Port. Had dinner in hotel one night but would not recommend it - there are far more interesting places in St Peter's Port. Swimming pool is added bonus on 1 wet day there were only us in it: lovely! Only 1 complaint: fire alarm went off at 8.00 a.m. and frankly response was a mess - no-one seemed to know what to do or take roll call: wouldn't like to be there in real emergency!
Source: tripadvisor.co.uk
In April 2013, geoffrey_carver said about Fermain Valley Hotel
Fermain Valley hotel snuggles in a small picturesque valley in the south west of the island. Unfortunately it is aligned with the easterly approach to the airport and so suffers from intermittent aircraft noise from early in the morning.
Our 'platinum' room was very spacious and well furnished, but as it faced the front of the hotel also experienced some traffic noise from both trade suppliers and arriving guests. The room is restricted to single glazing, apparently for historical reasons. We were surprised to find a broken and non-closing window, which in the increasing wind, blew open on several occasions. It was fixed efficiently although rather later than we would have preferred.
The restaurant provided a reasonable standard of food, although our table reservations were misplaced on two occasions. One evening meal was spoiled by the very slow service.
So overall we were disappointed. Our experience tends us to think that there is need for a general improvement in managerial oversight and efficiency. Until then we would avoid returning to what should be a very pleasant hotel.
Our 'platinum' room was very spacious and well furnished, but as it faced the front of the hotel also experienced some traffic noise from both trade suppliers and arriving guests. The room is restricted to single glazing, apparently for historical reasons. We were surprised to find a broken and non-closing window, which in the increasing wind, blew open on several occasions. It was fixed efficiently although rather later than we would have preferred.
The restaurant provided a reasonable standard of food, although our table reservations were misplaced on two occasions. One evening meal was spoiled by the very slow service.
So overall we were disappointed. Our experience tends us to think that there is need for a general improvement in managerial oversight and efficiency. Until then we would avoid returning to what should be a very pleasant hotel.
Source: tripadvisor.co.uk