Local Reviews
In August 2015, Mary B said about Fermain Valley Hotel
Stayed here August with three other couples as a group booking for two nights. Rooms .were lovely, clean and well appointed. We used the pool, unfortunatley the sauna was not switched on although we had asked at reception for it to be made ready.
We booked a table in the on site restaurant at 8 o'clock. We were told that the signature dish was not available as well as three other things on the menu. We ordered our food at about 8.30ish. We did not receive the starter until 10pm and then they were wrong. The seafood platter rather than having lobster had oysters and cheese ????? We were told by the unhelpful and hostile female restaurant manager they had run out of lobster. Starters were sent back and it was nearly 11pm before mains were brought. Other (mainly French) people had eaten all three courses with coffee and left during the time we were still waiting for our starter. We managed to speak to the chef de partie who said the chef himself would not come out. This hotel is lovely but the service and staff in the restaurant are both awful. Stay by all means but my advise is don't eat there.
We booked a table in the on site restaurant at 8 o'clock. We were told that the signature dish was not available as well as three other things on the menu. We ordered our food at about 8.30ish. We did not receive the starter until 10pm and then they were wrong. The seafood platter rather than having lobster had oysters and cheese ????? We were told by the unhelpful and hostile female restaurant manager they had run out of lobster. Starters were sent back and it was nearly 11pm before mains were brought. Other (mainly French) people had eaten all three courses with coffee and left during the time we were still waiting for our starter. We managed to speak to the chef de partie who said the chef himself would not come out. This hotel is lovely but the service and staff in the restaurant are both awful. Stay by all means but my advise is don't eat there.
Source: tripadvisor.co.uk
In September 2015, AshleyKLondon said about Fermain Valley Hotel
We first visited Fermain Valley Hotel in 2007 with a baby and had a very memorable stay so this summer we returned to Guernsey and booked 4 nights in a Platinum Room. We now have a much bigger 8 year old and her 5 year old brother. We were able to all stay in the very comfortable, generously sized room all all had super comfy beds with great views out to sea.
The hotel was just as lovely as we remembered, booking was no problem and all the hotel staff were incredibly helpful, nothing was too much trouble.
Our children particularly loved the pool (of course) and the huge cinema room. We all loved the delicious breakfasts ..so much choice !..and had great fun in the library after breakfast each day playing knockout games of Connect 4 !.
We greatly admired the newly landscaped gardens which are stunning, the walk through the gardens and down into Fermain Bay could not be more picturesque ? Well done to the landscapers who have created a really gorgeous garden with inspired planting.
By the way, Fermain Bay just happens to have the best rock pooling combined with the best ice-creams ever..our kids were in heaven.
We'll be back as soon as we can !!
Many thanks
The Ashley Family
The hotel was just as lovely as we remembered, booking was no problem and all the hotel staff were incredibly helpful, nothing was too much trouble.
Our children particularly loved the pool (of course) and the huge cinema room. We all loved the delicious breakfasts ..so much choice !..and had great fun in the library after breakfast each day playing knockout games of Connect 4 !.
We greatly admired the newly landscaped gardens which are stunning, the walk through the gardens and down into Fermain Bay could not be more picturesque ? Well done to the landscapers who have created a really gorgeous garden with inspired planting.
By the way, Fermain Bay just happens to have the best rock pooling combined with the best ice-creams ever..our kids were in heaven.
We'll be back as soon as we can !!
Many thanks
The Ashley Family
Source: tripadvisor.co.uk
In September 2015, Philip1954 said about Fermain Valley Hotel
This hotel is truly wonderful. The location, staff and food are as good as it gets. Gold rooms 30-33 have beautiful valley views. We stayed in room 32. Although not a big room it had a big balcony with a lovely view and was spotless. There are two restaurants one general for all meals. The fish was excellent. The other specialises in meat from around the world. We did not try that so cannot comment. Breakfast covered everything. You will not go hungry. The outside is very popular with visitors they cannot resist the view and they pass the hotel on the walk down to the fantastic bay. The only minus we found was the cooking smell that sometimes drifted up the rooms. Maybe redirecting the extractors could solve this problem. That being the case it would most definitely not stop us from staying again.
Source: tripadvisor.co.uk
In September 2015, Frances S said about Fermain Valley Hotel
My friend and I chose this hotel above others as we thought the location looked stunning and would be worth paying a bit more for - we weren't disappointed! We were also pleased with the extremely professional, friendly staff who were polite and attentive without gushing over us. An error in our room being a double instead of a twin was resolved very quickly. The hotel has excellent facilities: two bars, a swimming pool and shuttle service (which we only used to go to the airport) amongst other things. The food in the restaurant was delicious and there was a variety of choice for breakfast. The complimentary glass of Prosecco on arrival was very welcome after our early start and our room, which had a fabulous view of the stunning hotel gardens, was spotlessly clean and well equipped with essentials like water and a hairdryer. The decanter of sherry was quite quaint but we indulged nonetheless! We were on the top floor so it was also very quiet which was important to us. I highly recommend this hotel to anyone who is planning a trip.
Source: tripadvisor.co.uk
In September 2015, S-Whitaker-Leese said about Fermain Valley Hotel
The hotel faces the sea and as such has a lovely outlook over the terraced gardens below.
We paid for a slightly better room. The room itself was ok, a little dated and arguably in need some TLC. Examples would be the side tables with cup/glass ring marks. The bathroom wasn't up to much either I'm afraid.
The one overriding issue despite this being one of their newer rooms, there was no air conditioning. It really does need it, the room gets very warm and you have to open the French doors that lead to he balcony to let some air in and make it bearable. A feature that is lees than secure and not the ideal solution.
We only had breakfast in the hotel but it was very good. Not a huge selection from the buffet/continental selection but it was just fine. The hot selection off the menu was very good, between the two couples staying we probably tried most options over the three days and all was good.
The restaurant itself is well presented, nice modern decor with a slightly nautical theme.
We didn't eat in the steak restaurant owing to us eating around the island but it looked to be a popular option.
The hotel itself is well located for St Peter Port.
We walked down the hill to the waters edge and the cafe down their has a fabulous view out over the little bay. We walked from the hotel around the coastal paths from the cafe, well worth doing for the views but be prepared for lots of steps, etc. along the way.
We probably stay again if we go to Guernsey but the room we stayed in would benefit from some care and attention.
We paid for a slightly better room. The room itself was ok, a little dated and arguably in need some TLC. Examples would be the side tables with cup/glass ring marks. The bathroom wasn't up to much either I'm afraid.
The one overriding issue despite this being one of their newer rooms, there was no air conditioning. It really does need it, the room gets very warm and you have to open the French doors that lead to he balcony to let some air in and make it bearable. A feature that is lees than secure and not the ideal solution.
We only had breakfast in the hotel but it was very good. Not a huge selection from the buffet/continental selection but it was just fine. The hot selection off the menu was very good, between the two couples staying we probably tried most options over the three days and all was good.
The restaurant itself is well presented, nice modern decor with a slightly nautical theme.
We didn't eat in the steak restaurant owing to us eating around the island but it looked to be a popular option.
The hotel itself is well located for St Peter Port.
We walked down the hill to the waters edge and the cafe down their has a fabulous view out over the little bay. We walked from the hotel around the coastal paths from the cafe, well worth doing for the views but be prepared for lots of steps, etc. along the way.
We probably stay again if we go to Guernsey but the room we stayed in would benefit from some care and attention.
Source: tripadvisor.co.uk
In September 2015, Richard S said about Fermain Valley Hotel
The hotel offered an all inclusive package inc flights,transfers and two complimentary evening meals in a 5 day break.
Staff could not have been more friendly and efficient. We opted for a room in the garden Venue so could have been a wet walk if it had rained. Indoor pool and private cinema were among the features.
For our tastes the evening menu was a little specialised but maybe this is par for a 2 rosette restaurant.
Anyway I quibble - it was a great break
Staff could not have been more friendly and efficient. We opted for a room in the garden Venue so could have been a wet walk if it had rained. Indoor pool and private cinema were among the features.
For our tastes the evening menu was a little specialised but maybe this is par for a 2 rosette restaurant.
Anyway I quibble - it was a great break
Source: tripadvisor.co.uk
In September 2015, HamishSurrey said about Fermain Valley Hotel
This hotel is in a good location although for those walking the approaching hill is very steep. The view from bedrooms with balconies is very good, and our room although slightly smaller than wished was nicely furnished and well maintained by cleaning staff. The hotel is well finished and quality is good. The garden area is well served with terracing and good seating accommodation. There is a well furnished lounge and a library. There are two restaurants and a tea bar. The main one is good with an excellent menu, the second is a steak house type restaurant with very good quality food, mainly looking after the younger element, but visitors should not be put off by that, as service, as it is throughout this hotel is outstanding. The staff are unobtrusive and it seemed well trained.
Source: tripadvisor.co.uk
In September 2015, jacqueline w said about Fermain Valley Hotel
We enjoyed our week staying in this gorgeous hotel, nothing was too much trouble for the staff. A special mention to housekeeping, who did a superb job, every where was clean. The variety of food at breakfast catered for any dietary needs, we ate in the Ocean restaurant 3 times and all meals delicious, we had 1 meal in The Rock steakhouse, try the argentine steak it was cooked perfectly for me. We had a tour around the garden, which we thought was a brilliant activity to offer, we had a great time even in the rain.
Source: tripadvisor.co.uk
In September 2015, Ian372 said about Fermain Valley Hotel
This was our second stay at the Fermain Valley Hotel. The hotel is situated off a quiet lane which steeply winds its way down to beautiful Fermain Bay. From the first moment we arrived the staff made us welcome even offering a complimentary welcome drink in the bar. The rooms are spotless and our Gold Room offered a superb sea view over Fermain Bay. We had an evening meal in the Ocean Restaurant and the staff looked after us superbly - even providing us with complimentary glasses of champagne and piping "Happy Anniversary" in chocolate on my sweet at the end of the meal. Everyone in the restaurant seemed to want us to enjoy our special evening. The food itself was faultless and reasonably priced considering the high quality. On returning to our room we found an anniversary card from the hotel had been left for us. All in all a superb break in a fantastic hotel in a lovely location on the beautiful island of Guernsey. Thank you Fermain Valley Hotel!
Source: tripadvisor.co.uk
In September 2015, Ajh6823 said about Fermain Valley Hotel
We had a Gold room in the main building overlooking the bay and fantastic view beyond. The room was very comfortable with extra little touches such as fruit, chocolates and sherry!
The staff were excellent, very attentative and nothing was too much trouble.
The location is on a hillside so there are quite a lot of steps, particularly outdoors on the decking areas.
The hotel caters for holidaymakers and business customers alike. There were very few families when we stayed, but they do cater for them although I would suggest couples and more mature guests were the majority the week we were there.
The pool could have been a bit warmer but was ok.
The Ocean restaurant was very good. We didn't eat in the steakhouse but it was very busy, so can only assume popular.
Breakfast, taken in the Ocean restaurant was a good choice of cereals, fruit, pastries, cooked selection, cheeses, meats, yoghurt etc.
The only negative comment I can make is the noise from the aircraft which started around 6am and probably because I am a light sleeper I was more aware of the planes.
The staff were excellent, very attentative and nothing was too much trouble.
The location is on a hillside so there are quite a lot of steps, particularly outdoors on the decking areas.
The hotel caters for holidaymakers and business customers alike. There were very few families when we stayed, but they do cater for them although I would suggest couples and more mature guests were the majority the week we were there.
The pool could have been a bit warmer but was ok.
The Ocean restaurant was very good. We didn't eat in the steakhouse but it was very busy, so can only assume popular.
Breakfast, taken in the Ocean restaurant was a good choice of cereals, fruit, pastries, cooked selection, cheeses, meats, yoghurt etc.
The only negative comment I can make is the noise from the aircraft which started around 6am and probably because I am a light sleeper I was more aware of the planes.
Source: tripadvisor.co.uk