so enjoyed our stay here...
main plus was the very comfortable and soft bed, so rare these days, everyone believing "firm" is somehow good, when its actually loathsome.
Bathroom well designed and our room was all round of fine quality.
we had the half board deal from Avios in order to make the most of our surplus, but the restaurant was not one we would have chosen to go back to each night had we been either staying longer, or on a B&B basis...
Some of the menu was fine I guess, but chef had some odd ideas such as old potatoes shaved to look like new, boiled and stuck on the plate...

breakfast on the other hand was the most complete buffet set of choices I have ever seen, and we both enjoyed, so all round I'd say food was a plus.

The service all round was good, very pleasant and attentive staff, traditional hotel values abounded, so I do recommend, but possibly best to use alternate evening restaurant facilities for choice.

I stayed for three days last October. A very good hotel indeed. The room was warm and comfortable; the food was excellent; the Guernsey cider was delicious. Very conveniently placed for everywhere on the island. Highly recommended.

This hotel totally deserves its 4 star award and even comes close to 5 star facilities in many areas.

The hotel was kept in an immaculate condition and we found its décor to be maintained to the highest standards, and even exceeded our expectations. The rooms are very large and well appointed. The only improvement that I felt could be made would be to include a fridge in ‘every’ room, rather than just offering one by request. The hotel is set in large attractive grounds and benefits from a number of outdoor terraces that must be a delight to use in the warmer months. There is a spa facility and hairdressers (both of which we felt was a bit pricey) and a lovely swimming pool.

Our room’s double bed was a magnificently comfortable super-king size and the bed linen was replaced every day of our 3 night stay, so we got to enjoy that ‘fresh bed’ experience every night. We also found the bathroom towels equally wonderful, all white and fluffy and they were replaced every day too - without asking. The bathroom provided a good selection of quality toiletries including shower cap etc and the shower (over bath) with glass screen was modern - if a little fiddly when we tried working out how to divert the water flow from bath to shower function.

The room came equipped with the usual furniture one would expect, with its wardrobe providing more than adequate coat hangers, a hair dryer and a 28” flat screen TV showing Freeview channels, including radio - but unusually, no pay to view movie option. It was nice to have FREE wifi in all of the rooms for a change instead of just the foyer, and we also found the signal to be very good and reliable. We were lucy enough to got a (low season) free upgrade to a room overlooking the gardens which meant that we had a balcony too with table and chairs. Free parking is in abundance, so there were no issues or problems finding anywhere to park our hire car.

We found that most of the staff are younger eastern Europeans, but they were ALL very professional with a friendly warmth and confidence befitting this type of establishment. They were all extremely polite, courteous and attentive. We even found the service/maintenance staff always gave you a pleasant greeting and acknowledgement in the corridors too.

We cannot begin to praise the standard of buffet breakfast at this hotel high enough. It is beyond belief and probably the largest selection of hot/continental and ‘other’ I have ever encountered. It offered the best quality of ingredients and produce that I have ever experienced and actually goes beyond what is already laid out before you. It will leave you salivating. There is also an additional printed breakfast menu with a ‘made to order’ selection too - offering all the quirky less popular bits like kippers, pancakes etc - the choice overall just goes on and on. We were lucky enough to have breakfast included in our room rate, but it costs £13.95 per person otherwise.

The hotel is set a bit out of town and while it may not look far to walk (as the crow flies) it feels a long way ‘uphill’ to the half way point - and then it goes even steeper downhill again leading into town. Bear in mind that the pavements are narrow and you walk along a very busy road. It is not suited for the unfit or elderly and took us as a 50+ unfit couple about 40 minutes. You can take a bus instead however, which for non residents cost £2.00 one way, or you can get a day ticket for about £4.50. We used the taxi a few times and the cost each way in and out of town ranged from £7 to £9.00 one way.

Some earlier reviews make reference to the “Dog House Pub” conveniently located just up the road from the hotel. It is a clean, well managed pub but most people fail to mention that as a live band venue, it’s really geared up to the under 35’s and they didn’t even have any Bitter on tap when we paid a brief visit.

We had a great time at this hotel and the only ‘blip’ we experienced occurred on our last evening when the hotel hosted a boxing dinner. This meant that residents weren’t allowed to access the full bar area and we had to make do with a smaller restricted part that was divided off for the early part of the evening. The thing was, we then also had the boxing teams ‘entourage’ put in with us, to separate them from the ‘black tie’ event guests.

The event was hosted in the main dining room which also meant that we had to use another of the restaurants for breakfast on 2 of the mornings. Anyway, we had planned to eat in and ordered a bar meal from the ‘restricted’ bar and the service started off wonderfully, but as the boxing guests started to arrive, their presence took priority over the residents. This became a nuisance when we and others tried to get served at the bar and later when it came to clearing up everyone’s dinner plates. It left us and other diners resorting to clearing up our own crockery and cutlery and depositing it on the bar so that we could have some space on our tables, and we were disappointed to see the (busy) waitress deliver more meals, but walk back to the kitchen with an empty tray past all of the empty plates without any attempt to clear the bar or tables. It let the hotel down I’m afraid as did the lengthy wait at the bat to get served, until the event got under way and the staff had time to serve the resident guests. The bar food was nice, but you won't put on any weight when it comes to the portion sizes unfortunately. After the dividers were removed and we had access to the full bar again, we then had to be witness to some warm up sparring with a boxer and trainer - fine if you like boxing, but not really the right place or time for that sort of thing I'm afraid!

A note on the bar area; Why do we have to constantly endure large TV screens everywhere, how about some subdued background music, dim the lights and create a nice ambience for a change?

So in conclusion we’d highly recommend this hotel but check if there are any events on first, I’d hate to think what the service would be like if there was a wedding on - but apart from that, it gets full marks. Now the bit the hotel doesn’t like, it cost us £238.00 for 3 nights which was made up of one couple paying for 2 nights and getting the 3rd free, with breakfast included.

This was a first time visit and just a single night on business at that. Everything worked exactly as you would expect - even the WiFi was consistently reliable. The rooms were clean, attractive and spacious, albeit a little chilly. The bed was certainly comfortable enough. The bar was quiet on the Thursday evening, a good selection of beers and the bar food was quite good. The cooked breakfast despite being a self-service buffet was excellent - especially the enormous local sausages.

Stayed here for a few days while in guernsey with work, clean and tidy but a little dated but everything worked fine so no problems. Nice pool/sauna/steam rooms also on site, will stay here again when i visit next.

Once again a 1 night stay in a hotel for me.

This hotel ticked all the boxes, but was nothing outstanding. All good enough, without being anything extraordinary.

You may like to know there is a Waitrose across the road and up a bit. Handy if like me you get a bit fed up with room service and fancy different fresh salads etc.

I would happily stay again.

Thought I would treat myself and stay at one of the best local hotels on the Island. Food always exceptional and service always great.

Great value for such good service.

Lovely grounds and spa. Shame I didn't take my clubs.

Stayed here for two nights.

The pluses: staff helpful and pleasant
Room comfortable
Bathroom large with plenty of space to lay out toiletries etc. Very unusual.
Plenty of hanging and drawer space
Very clean bedroom and bathroom
Reliable free wifi in room

The minuses:
Unusable safe - on the floor in the wardrobe so one needs to be on hands
and knees to use it. Not very OAP friendly.
As mentioned previously, tiny balcony. Only one person can squeeze onto it.

On the whole the food was good, especially the breakfasts. We attended quite a large
function and the food was a bit hit and miss.

Although it is possible to walk down into St Peter Port it is quite a long walk down a main road, with a pavement on only one side of it for much of the way. Bus stop a short distance from
the hotel though. Car hire can be arranged and there is a large car park.
I imagine it would be good for families.

Just back from a business trip here.
Lucky enough to be upgraded on arrival, but I'm sure even the regular rooms will be very nice. Had a few nice touches in the bedroom, nespresso coffee maker, large tv, confy bed, good toiletries etc. The grounds are pretty and the interior all clean and well maintained. Enjoyed breakfast next morning and unfortunately had to move on, would of liked to of stayed longer. All in all, good choice for a short break or a mini holiday.

Read their blurb and believe it .
Exactly as described .
Breakfast very good and a wide selection to choose from.
Rooms exactly as described ,
Not right by the sea ( but it says that)
Small balcony ( but it says that).
Staff are efficient and helpful ).
Pool and jacuzzi lovely ( robes and towels at no extra cost ) .
Bus stops close by ( £2 a ride unless you say you are local in which case £1! . Outrageous for an island that relies on tourism ).
We didn't eat an evening meal here so can't comment on that (fortunate enough to have relatives on the Island who looked after us for that )
Good gardens with play area in a safe environment ( but big lake if you've young kids).
Corporate , not quirky at all but it is exactly as described and we will return