Local Reviews
In October 2012, Tom706 said about Old Government House Hotel & Spa
Clearly expectations of a 5-star hotel will be high, and an outstanding aspect of the OGH was the excellent staff and service - always willing to help, so it's worth asking! The hotel is in a great location near the High Street and harbour and is an interesting older building (although this does cause some constraints). Generally the public areas and dining options are excellent. The bedroom was a good size and reasonably if not spectacularly furnished. The ensuite bathroom was dated and badly needed upgrading. The hotel is offering a three nights for two option until the end of the year which significantly helps the value. Greatly enjoyed our stay.
Source: tripadvisor.co.uk
In October 2012, MikeW66 said about Old Government House Hotel & Spa
This is a great hotel,well located with service to match. Unforseen issues arose during our stay but the staff were tremendous.It is a good test to see how hotels act under difficult circumstances but OGH came out with flying colours.Professional and friendly staff with excellent food.
Source: tripadvisor.co.uk
In October 2012, colflyer said about Old Government House Hotel & Spa
You will be met by a wonderful ambiance, great corners to relax and call home while in Guernsey. The rooms are a tad small but expected. Bad timing on our part as they just experienced major water damage to the main hall in addition to a total hot water outage for half of our stay. So - even 5 star accommodations cannot always guarantee the basic amenities found at much less expensive hotels. The staff went out of their way to make this a 5 star experience. The Gala Queenston dinner was also exceptionally catered, served and presented. The bar will remain open as late as one wishes. 5 minutes from the high street. Valet parking - just stop in front and enter for check-in. The car will disappear and return upon demand. An exceptional fitness area - near to the best you will find anywhere. Wireless internet service not compatible with Firefox which was kind of strange. A breakfast of Kings and Queens. Down rated due to the long-term hot water failure.
Source: tripadvisor.co.uk
In October 2012, david_spring said about Old Government House Hotel & Spa
I use the OGH for seminars and some entetrtaining and during tthe past 3 years or so has had a major overhaul and you do get the feeling that the hotel is upping its game..............but I have had more than several poor experiences with the fornt desk, usually with staff that dont have a good coomand of the english language. Very annoying when they cant understand basic phrases like, "Can you tell when I can get into the function room, how do you switch on the lights?" Haughty is a good word for some of the receptionsist too. The team that help with seminars and functions cant be faulted and the food is both good value and very nice.....but, another but the equipment: screens, projection, audio is very poor. If you have ambitions to be a 5 star hotel with conference facilities then dont spoil the ship for a h'aporth of equipment!
People expect more than rickety old projectors (which you have to pay for) front screen projection and small screens. Plasma? Blue tooth technology?, Effective sound systems?, range of screems should be standard and its not.
Hotel generally very good, conference facilities and reception not so good
People expect more than rickety old projectors (which you have to pay for) front screen projection and small screens. Plasma? Blue tooth technology?, Effective sound systems?, range of screems should be standard and its not.
Hotel generally very good, conference facilities and reception not so good
Source: tripadvisor.co.uk
In October 2012, DEJAY said about Old Government House Hotel & Spa
Believe this is one of those old, great hotels that allow you to experience a feel of the past in gentle ideal surroundings.
On arriving we were greeted by a smiling and efficient receptionist and porter and prior to being shown to the room were given a complete tour of the hotel and it's amenities. Try and get that in most modrn hotels!
Our room was absolutely delightful with a great view over the the port with the castle in the background and which looked so good at night when lit up.
Following drinks in the cosy bar we dined one night at the hotel and could not fault the excellent service and quality of food.
Great service, staff and surroundings and we cannot wait to return.
On arriving we were greeted by a smiling and efficient receptionist and porter and prior to being shown to the room were given a complete tour of the hotel and it's amenities. Try and get that in most modrn hotels!
Our room was absolutely delightful with a great view over the the port with the castle in the background and which looked so good at night when lit up.
Following drinks in the cosy bar we dined one night at the hotel and could not fault the excellent service and quality of food.
Great service, staff and surroundings and we cannot wait to return.
Source: tripadvisor.co.uk
In November 2012, Joan D said about Old Government House Hotel & Spa
On arrival at the hotel, you are greeted by very welcoming staff, given a guided tour before being shown to your room which was excellent. Staff extremely helpful, pilot and friendly. Had an excellent weekend will definitely stay there again.
Source: tripadvisor.co.uk
In November 2012, Jayne H said about Old Government House Hotel & Spa
I celebrated my 50th Birthday at this delightful hotel in Oct 2012. I had stayed many years ago as a child with my parents. Still my favourite hotel of the World. The staff were superb, food exquisite and so tasty, how food used to taste! The OGH is a 'one off', I can't wait to go back.
Source: tripadvisor.co.uk
In November 2012, itfc1948 said about Old Government House Hotel & Spa
My wife and i have stayed here on two seperate occassions one was some 10 years ago which was absolutley fabulous fantastic room overlooking main street towards the port food was first class and plentiful staff were dressed in old colonial attire and were extremely polite and curtious and very helpful. We returned again approx 2 years ago to find although ownership had changed hands they still maintained their very high degree of excellence we are planning to return for another short stay in April 2013 and cant wait we would have no problem in recomending this Grand Hotel for a long or short stay
Source: tripadvisor.co.uk
In November 2012, Alison G said about Old Government House Hotel & Spa
We stayed at the hotel for one night for our wedding anniversary and the staff could not have done more to make it a special occasion. They upgraded our room, gave us a handwritten card, champagne and chocolates and the bed was decorated with rose petals. The room was beautiful and comfortable and the staff extremely courteous.
Source: tripadvisor.co.uk
In November 2012, Jon H said about Old Government House Hotel & Spa
Very comfortable room, very attentive staff who were also very good natured so more relaxed than many similar hotels. Price reflects aspirations so reasonable value rather than particularly good value. A big improvement on my stay in 2007. You will feel cossetted.
Source: tripadvisor.co.uk