Local Reviews
In September 2014, Rebecca01G said about Old Government House Hotel & Spa
My husband and I stayed in this hotel for a special birthday back in July. We have travelled all over the world with work and on vacation from NYC to Singapore, from Dubai to Barcelona....and this is the best hotel we have stayed in. Not just the hotel (which is luxury) but the service was impeccable. Really first class touches. All staff were so personable. We loved our stay and will be back!!
Source: tripadvisor.co.uk
In September 2014, Martin B said about Old Government House Hotel & Spa
The OGH is a first rate hotel a real home from home all the usual facilities you would
expect from a hotel of this standard plus genuinely pleasant and helpful staff.The atmosphere
is relaxed but attentive our few days break were wonderful.
expect from a hotel of this standard plus genuinely pleasant and helpful staff.The atmosphere
is relaxed but attentive our few days break were wonderful.
Source: tripadvisor.co.uk
In September 2014, Sue Smith said about Old Government House Hotel & Spa
Found the bedroom a little small for a couple which made it rather warm at night but that said it was still most acceptable. Hence my rating .
All staff were most courteous, polite, professional & helpful at all times. Nothing was too much trouble. The food was delicious and abundant served in the conservatory restaurant with views over St Peters Port and beyond to a Herm Island- wonderfully relaxing.
The hotel is comfortable yet palatial at the same time.
All staff were most courteous, polite, professional & helpful at all times. Nothing was too much trouble. The food was delicious and abundant served in the conservatory restaurant with views over St Peters Port and beyond to a Herm Island- wonderfully relaxing.
The hotel is comfortable yet palatial at the same time.
Source: tripadvisor.co.uk
In September 2014, Arthur R said about Old Government House Hotel & Spa
My wife and I were celebrating our 30th Wedding Anniversary spending 4 nights in the hotel. We we were greeted royally by a wonderful smiling Czech doorman who gave us a tour of the hotel, parked our car and showed us to our room. This was both opulent and extremely comfortable. Nothing was too much trouble and were we presented with a bottle of sparkling wine on our first night. We had been contacted a week or so prior to our stay to explain that there would be a wedding over the weekend and there would possibly be some loud music. However the staff placed us in a room on the other side of the building away from the celebrations and we not aware of any disturbances. We were extremely impressed by this excellent and considerate service.
We cannot praise the staff enough; they were friendly, charming and extremely helpful throughout our stay. The brasserie served excellent food and everyone was absolutely delightful.The staff seemed genuinely happy and shared a common determination to provide high quality service. Brilliant! We have already recommended it to our five grown up children and their partners and to our friends.
Arthur & Polly Robson, Bognor Regis
We cannot praise the staff enough; they were friendly, charming and extremely helpful throughout our stay. The brasserie served excellent food and everyone was absolutely delightful.The staff seemed genuinely happy and shared a common determination to provide high quality service. Brilliant! We have already recommended it to our five grown up children and their partners and to our friends.
Arthur & Polly Robson, Bognor Regis
Source: tripadvisor.co.uk
In September 2014, 226Natalie said about Old Government House Hotel & Spa
This was our second visit to the The OGH. There was a slight reluctance as its not easy to repeat the same fantastic experience twice but Andrew and his team managed it. I also had a spa treatment this time which was so lovely I went back again the next day. Our children who had begged us to rebook this year were absolutely delighted to see Ken who manages the restaurant again. He has the intuition to make sure their stay as special as ours. See you all next year.
Source: tripadvisor.co.uk
In May 2015, sopnat2014 said about St Pierre Park Hotel
Great hotel to stay whilst in Guernsey for work. Rooms are spacious and very clean with free wifi. Beautiful location - I would love to come back here for a holiday!
The staff are all very helpful and i felt very welcomed here.
The staff are all very helpful and i felt very welcomed here.
Source: tripadvisor.co.uk
In May 2015, Mike A said about St Pierre Park Hotel
My wife and I spent a few days here on our first visit to Guernsey. We were not disappointed. Before I review the hotel I would like to congratulate "Channel Islands Direct" who made the arrangements and the bookings. An efficient service and we even had a box of chocolates from them on our return home. Likewise, we were impressed by the Condor Liberation ferry from Poole to Guernsey. The upgraded cabin provides comfortable reserved seating and at your seat service.
Hotel reception was very welcoming and helpful, our room was very comfortable, clean, well maintained with good views over the lake. The Victor Hugo restaurant provided an excellent, varied menu with food to match. All in all a fine hotel and a good base for exploring Guernsey. My only complaint is about the price of drinks which were extortionate.
Hotel reception was very welcoming and helpful, our room was very comfortable, clean, well maintained with good views over the lake. The Victor Hugo restaurant provided an excellent, varied menu with food to match. All in all a fine hotel and a good base for exploring Guernsey. My only complaint is about the price of drinks which were extortionate.
Source: tripadvisor.co.uk
In May 2015, crbarton said about St Pierre Park Hotel
pleasant hotel in nice surroundings. Food quality and choice good , drinks pricey, lounge service friendly with comfy seating areas. Breakfast service slow. Room with tea water and biscuits, spacious and bathroom good. Reception staff helpful
Source: tripadvisor.co.uk
In May 2015, Steve P said about St Pierre Park Hotel
We booked into the hotel, as part of a 4 day break booked through Condor Ferries. On arrival on 21 May we were advised that, due to a function that night, we would not be able to dine in the main restaurant because of a major function taking place in the hotel. Likewise for the following night. This was very disappointing and inconvenient as, already advised to the hotel, my wife is a diabetic and needs to eat at regular intervals and certainly befor that late in the evening. We therefore elected to eat in the bar which proved to be acceptable. The following night we ate in the Pavilion which, although not part of the hotel provision, proved to be excellent. As we had eaten a substantial meal in the day we again ate in the bar on the Saturday night. On the Sunday we also ate in the bar. On this occasion we found the experience to be very disappointing as there were clearly insufficient staff who, although working their hardest were unable to cope with the large number of people eating in the bar and the service was sporadic and slow to say the least. This in no way can be blamed on the staff as they were working as hard as they could to give good service. It was the same at breakfast the next day with a clear shortage of staff trying to cope with a large number of customers. Our stay was also spoiled by one of the major events taking place (the Gaelic football dinner) continuing to be very noisy well in to the night. Eventually my wife fould it necessary to "address" the revellers at 3am and they then quietened down. We found our stay comfortable in terms of the room, facilities and customer service standard of the staff (in particular the reception staff) but as they were under significant pressure, even with the best will in the world, they were unable to cope adequately with the demands placed upon them. In all it was a stay in an extremely well appointed hotel spoiled
Source: tripadvisor.co.uk
In May 2015, Nick J said about St Pierre Park Hotel
Hotels in Guernsey have leapt forward into the modern age in the last few years, Red Carnation Group with the OGH and Duke of Richmond and the Fermain Valley under the ownership of the Derek Coates empire have shaken the foundations and made everyone else raise their game.
I booked the StPP as a 25th anniversary treat, I knew that a lot of rooms here had been revamped and the restaurants have been getting good reviews, the idea was a relaxing afternoon in the health suite, dinner in the terrace restaurant with the kids and then check out the next morning.
when I booked I was asked if it was for an occasion, I mentioned the silver wedding anniversary and the receptionist said she would make a note of it on the booking, I also asked if we could book a table in the terrace, again no problem I was told.
We arrived at the hotel and had a short wait at reception, I wondered if I imagined the receptionists surliness but this was confirmed as having collected our key my wife said "she was a bit po-faced wasn't she.."
the room was supposed to be an "executive" ok only one up from the basic but i'm afraid to say it was tired and a bit cramped, the bed was two singles bolted together masquerading as a kingsize double, could have got away with it if they hadn't been about an inch different in height ;)
I will review the restaurant separately but needless to say there was no sign of either the booking (luckily they squeezed our table of 5 in) or any mention of the fact that it was our Silver wedding anniversary, as I say maybe my expectations were too high.
One final point that might be a deterrent for modern hotel goers was that in the wing where our room was there was no wifi, or at least none showing up on my phone, it wasn't an issue for me, but it might be for others.
The plus points, well the health spa has a great pool and the gym was fine as far as hotel gyms go. Also the breakfast was really top notch and the staff bent over backwards to get us a window seat overlooking the magnificent gardens.
I booked the StPP as a 25th anniversary treat, I knew that a lot of rooms here had been revamped and the restaurants have been getting good reviews, the idea was a relaxing afternoon in the health suite, dinner in the terrace restaurant with the kids and then check out the next morning.
when I booked I was asked if it was for an occasion, I mentioned the silver wedding anniversary and the receptionist said she would make a note of it on the booking, I also asked if we could book a table in the terrace, again no problem I was told.
We arrived at the hotel and had a short wait at reception, I wondered if I imagined the receptionists surliness but this was confirmed as having collected our key my wife said "she was a bit po-faced wasn't she.."
the room was supposed to be an "executive" ok only one up from the basic but i'm afraid to say it was tired and a bit cramped, the bed was two singles bolted together masquerading as a kingsize double, could have got away with it if they hadn't been about an inch different in height ;)
I will review the restaurant separately but needless to say there was no sign of either the booking (luckily they squeezed our table of 5 in) or any mention of the fact that it was our Silver wedding anniversary, as I say maybe my expectations were too high.
One final point that might be a deterrent for modern hotel goers was that in the wing where our room was there was no wifi, or at least none showing up on my phone, it wasn't an issue for me, but it might be for others.
The plus points, well the health spa has a great pool and the gym was fine as far as hotel gyms go. Also the breakfast was really top notch and the staff bent over backwards to get us a window seat overlooking the magnificent gardens.
Source: tripadvisor.co.uk