Local Reviews
In September 2013, CfromW said about Fermain Valley Hotel
I would have given 5 out of 5 apart from a couple of little things. The hotel is on the main flight path so from 6.30am until about 9pm there is frequent aircraft noise directly overhead. However, you do tend to become accustomed to it very surprisingly!
The only other thing was that, having discussed rooms by telephone beforehand to ensure we did not get a room with extractor fans nearby etc., we unfortunately could hear the boiler firing up on the roof above us. Robert Steen the manager was very concerned and moved us to a room on the floor below and he could not have been more helpful.
The food at the hotel is excellent and not over expensive. I love the fact that breakfast is cooked to order - not one of these hotels that serves a buffet breakfast thank goodness.
The décor in the rooms is very tasteful and the housekeeping staff pay much attention to detail. Everything was really clean and pristine. All the staff are really professional, helpful and friendly.
The setting is wonderful sitting in a wooded valley looking down to the sea. The walk down to enjoy the beach and the café is well worth the up-hill slog back again! There is a great walk along the cliff path into St Peter Port that takes about 40 minutes, or you can easily walk into town via the road in 20 minutes.
If you don't want to hire a car Fermain is well placed for a great bus service that runs every 15 minutes (weekdays). The bus service on Guernsey is extremely good and the buses run on time.
Having toured the island we realised that Fermain was the best place we could have chosen for location. It is peaceful (apart from the planes) and it is so easy to get around. I think we may have felt a bit cut-off at some other hotel locations around the island.
You can also easily visit Herm or Sark for the day from St Peter Port which is well worth the effort.
The swimming pool is kept really warm, in fact I have never been in such a warm pool. It was more like a warm bath. The terraces are lovely to sit out on for drinks or food.
We had a lovely week. Thank you to everyone at Fermain Valley.
The only other thing was that, having discussed rooms by telephone beforehand to ensure we did not get a room with extractor fans nearby etc., we unfortunately could hear the boiler firing up on the roof above us. Robert Steen the manager was very concerned and moved us to a room on the floor below and he could not have been more helpful.
The food at the hotel is excellent and not over expensive. I love the fact that breakfast is cooked to order - not one of these hotels that serves a buffet breakfast thank goodness.
The décor in the rooms is very tasteful and the housekeeping staff pay much attention to detail. Everything was really clean and pristine. All the staff are really professional, helpful and friendly.
The setting is wonderful sitting in a wooded valley looking down to the sea. The walk down to enjoy the beach and the café is well worth the up-hill slog back again! There is a great walk along the cliff path into St Peter Port that takes about 40 minutes, or you can easily walk into town via the road in 20 minutes.
If you don't want to hire a car Fermain is well placed for a great bus service that runs every 15 minutes (weekdays). The bus service on Guernsey is extremely good and the buses run on time.
Having toured the island we realised that Fermain was the best place we could have chosen for location. It is peaceful (apart from the planes) and it is so easy to get around. I think we may have felt a bit cut-off at some other hotel locations around the island.
You can also easily visit Herm or Sark for the day from St Peter Port which is well worth the effort.
The swimming pool is kept really warm, in fact I have never been in such a warm pool. It was more like a warm bath. The terraces are lovely to sit out on for drinks or food.
We had a lovely week. Thank you to everyone at Fermain Valley.
Source: tripadvisor.co.uk
In September 2013, NeilS said about Fermain Valley Hotel
My flight to Guernsey was cancelled when I arrived at Southampton Airport as a result of bad weather. When I contacted Fermain Valley Hotel they were well within their rights to require a cancellation charge but in the circumstances they waived that charge. Excellent public relations. I will endevour to rebook there in the future.
Source: tripadvisor.co.uk
In September 2013, SubzeroGuernsey said about Fermain Valley Hotel
My parents bought us an overnight stay and a meal at the Rock Garden, From the moment we arrived till the moment we left everything was perfect. The staff were all very helpful and polite and we where shown to our huge room by the manager on duty. Had a bottle of champagne waiting for us in the room which was a nice touch ! The room was spotless, the bathroom nice and modern.
Our meal at the Rock Garden was really good. Had some nice cocktails at the bar whilst we chilled out before our meal. Their menu is just about the right size, not too limited, and not too over the top. We were a bit gutted that all the Sushi had all gone, and that the main Sushi menu is only available on one day, but we chose the Hot Rock menu and got to cook some of the food at our table, which was something difference for a change. I guess their Sushi chef isn't there all the time. It's quite a brave thing to do Sushi in Guernsey, but i think there is a market for it and it should be on the menu full time.
The whole experience was brilliant - we are local, so doubt we'll be staying there again any time soon, but we'll definitely be going back to the Rock Garden with friends soon. It's a great atmosphere up there. Very trendy place and nice and relaxed. They have another more formal restaurant if that's what you want. We had a really nice Breakfast the next morning in the main restaurant just before we left to go home. Would of quite happily stayed 2 nights instead of 1 !
If you are coming to Guernsey on holiday, this would be a brilliant place to stay. Just outside the hustle and bustle of the centre of St Peter Port, and located down a small peaceful lane with a lovely view.
One of Guernseys best hotels i'd say. As a local, i can highly recommend it.
Keep up the good work guys.
Our meal at the Rock Garden was really good. Had some nice cocktails at the bar whilst we chilled out before our meal. Their menu is just about the right size, not too limited, and not too over the top. We were a bit gutted that all the Sushi had all gone, and that the main Sushi menu is only available on one day, but we chose the Hot Rock menu and got to cook some of the food at our table, which was something difference for a change. I guess their Sushi chef isn't there all the time. It's quite a brave thing to do Sushi in Guernsey, but i think there is a market for it and it should be on the menu full time.
The whole experience was brilliant - we are local, so doubt we'll be staying there again any time soon, but we'll definitely be going back to the Rock Garden with friends soon. It's a great atmosphere up there. Very trendy place and nice and relaxed. They have another more formal restaurant if that's what you want. We had a really nice Breakfast the next morning in the main restaurant just before we left to go home. Would of quite happily stayed 2 nights instead of 1 !
If you are coming to Guernsey on holiday, this would be a brilliant place to stay. Just outside the hustle and bustle of the centre of St Peter Port, and located down a small peaceful lane with a lovely view.
One of Guernseys best hotels i'd say. As a local, i can highly recommend it.
Keep up the good work guys.
Source: tripadvisor.co.uk
In September 2013, Paddy F said about Fermain Valley Hotel
We took a "4 day for the price of 3" and stayed in one of the gold rooms. The room was well appointed and on the top floor with good view from the balcony to Jersey. The only negative was the size of the bath: sitting in this there was not space to even straighten my legs !
We tried the Rock restaurant that was good value, had very nice food- but this can be noisy according to how many groups are in.
The main restaurant is calmer with similar prices and very good food.
It was alleged there was also a Brasserie, but when we asked for this we were seated in the main restaurant with their menu.
Altogether though it was a nice hotel, although sited on finals for the airfield. The staff were very friendly and helpful and I would be happy to stay there again
We tried the Rock restaurant that was good value, had very nice food- but this can be noisy according to how many groups are in.
The main restaurant is calmer with similar prices and very good food.
It was alleged there was also a Brasserie, but when we asked for this we were seated in the main restaurant with their menu.
Altogether though it was a nice hotel, although sited on finals for the airfield. The staff were very friendly and helpful and I would be happy to stay there again
Source: tripadvisor.co.uk
In October 2013, sjhdevon said about Fermain Valley Hotel
We took a 3 night break with channelislandsdirect.co.uk, visiting family living nearby. It was superb value. Having never before needed to stay in a hotel in Guernsey, I was interested to see how this would be. I have only two criticisms, the beds are too small (5') and the Table d'hote menu was the same every night with only the most minute variations. The food could do with a bit of modernisation. The hotel is beautifully positioned and our room on the first floor, though small, looked across the valley garden and out to sea, wonderful views! The staff were friendly and helpful and it was immaculately clean and well cared for. It helped that the weather was superb but in any case, it would be a hotel well worth staying in & we would certainly return.
Source: tripadvisor.co.uk
In October 2013, Millsville said about Fermain Valley Hotel
The hotel was extremely comfortable and the food in both restaurants was superb. The hotel is just a few minutes drive from St Peter Port. The views from the hotel are gorgeous and the staff were all excellent. But I must mention the General Manager, Robert Steen, whose local knowledge was particularly useful to us; and Gavin, who was always most helpful and quite superb in dealing with my forgotten items.
Source: tripadvisor.co.uk
In October 2013, Iyul said about Fermain Valley Hotel
The hotel was very comfortable and breakfast provided an excellent range of fruits, cereals, yoghurts and cooked breakfast selection. We dined in the restaurant in the evening, on two occasions and the food and service were excellent.
The staff, generally, were very helpful; although one particular evening when we requested to use the courtesy bus to travel into town, there seemed to be some confusion on whether it was in operation. We were told it was not running that evening, only to follow it to the exact same restaurant we were visiting. It contained only one passenger, there were three in our party and the bus can comfortably carry eight. Ordinarily, not a huge problem, but we were celebrating my husband's 50th birthday and this seemed a little unfair.
We did discuss it with the reception staff to be told that it only became available at the last moment, however, when we discussed it with the driver, he reported he was due to work until 11 pm that evening and was not aware of any difficulties with the bus running. Hmmm.
Another issue we had with our room was being woken on most weekday mornings by the delivery driver from a local food firm. We understood that these deliveries needed to be performed, but having the "clanking" sound of a trolley being dragged up and down the stairs at 8 am, right outside our room, was not conducive to a relaxing break !
We discussed this with the reception staff, who, in all fairness, promptly contacted the firm to demand that their staff were a little quieter in the mornings, however it didn't seem to make much difference.
Although I appear to be moaning (!) we did enjoy our stay at the Fermaine Valley. The staff in the bars and dining areas were very helpful and friendly and were only too happy to provide the little extra services we requested. Namely, having cheese and wine in our room on the evening of our Wedding Anniversary.
All in all, a very nice hotel and we are considering returning next year, when it is my mother-in-laws 70th birthday, however we will be selecting a sea view room !
The staff, generally, were very helpful; although one particular evening when we requested to use the courtesy bus to travel into town, there seemed to be some confusion on whether it was in operation. We were told it was not running that evening, only to follow it to the exact same restaurant we were visiting. It contained only one passenger, there were three in our party and the bus can comfortably carry eight. Ordinarily, not a huge problem, but we were celebrating my husband's 50th birthday and this seemed a little unfair.
We did discuss it with the reception staff to be told that it only became available at the last moment, however, when we discussed it with the driver, he reported he was due to work until 11 pm that evening and was not aware of any difficulties with the bus running. Hmmm.
Another issue we had with our room was being woken on most weekday mornings by the delivery driver from a local food firm. We understood that these deliveries needed to be performed, but having the "clanking" sound of a trolley being dragged up and down the stairs at 8 am, right outside our room, was not conducive to a relaxing break !
We discussed this with the reception staff, who, in all fairness, promptly contacted the firm to demand that their staff were a little quieter in the mornings, however it didn't seem to make much difference.
Although I appear to be moaning (!) we did enjoy our stay at the Fermaine Valley. The staff in the bars and dining areas were very helpful and friendly and were only too happy to provide the little extra services we requested. Namely, having cheese and wine in our room on the evening of our Wedding Anniversary.
All in all, a very nice hotel and we are considering returning next year, when it is my mother-in-laws 70th birthday, however we will be selecting a sea view room !
Source: tripadvisor.co.uk
In October 2013, Martyn F said about Fermain Valley Hotel
My wife and I have just returned from our very first visit to Guernsey and we were delighted to find the Fermain Valley Hotel an excellent venue. We found the staff very friendly and helpful(they even offered to repair my wife's holdall which had been split on the journey to Guernsey and a good job they made of it as well!)
Unknown to us before we arrived was that our trip coincided with the annual 'Tennerfest' and consequently saw no reason to leave the hotel for evening meals - the food was excellent.
We were accommodated in a Gold Room at the front of the hotel with a wonderful view down the valley to the sea.
All in all we have no hesitation in recommending the Fermain Valley and have every intention of visiting again as soon as we are able.
Unknown to us before we arrived was that our trip coincided with the annual 'Tennerfest' and consequently saw no reason to leave the hotel for evening meals - the food was excellent.
We were accommodated in a Gold Room at the front of the hotel with a wonderful view down the valley to the sea.
All in all we have no hesitation in recommending the Fermain Valley and have every intention of visiting again as soon as we are able.
Source: tripadvisor.co.uk
In October 2013, Scott092012 said about Fermain Valley Hotel
I would highly recommend the Fermain Valley Hotel. Is very quite, clean, and the staff is friendly and professional. An useful and free taxi service is provided to the guests.
The breakfast is excellent.
The view of the hotel is amazing.
The breakfast is excellent.
The view of the hotel is amazing.
Source: tripadvisor.co.uk
In October 2013, 30jem111 said about Fermain Valley Hotel
We have just returned from a three day break at the Fermain Valley Hotel to say it was good is a understatement it was fantastic all the staff were excellent and the manager Robert was very friendly. we dined at the hotel all evenings and the food was fantastic all in all a very good break would have no hessatation in returning again but would rather fly next time than use the condor as we had a bit of a bumpy ride back still that was our mistake and nothing to do with the hotel.
Source: tripadvisor.co.uk