Local Reviews
In September 2012, Nutty Biker Chick said about St Pierre Park Hotel
I stayed over a weekend at St Pierre Park when on business in Guernsey and felt completely spoilt. The bedroom was lovely, spotlessly clean with a balcony overlooking the tennis courts & play area. I was impressed by the espresso maker for coffee lovers (even though I don't do coffee myself) & the selection of Elemis bathroom goodies was fab! The grounds are lovely, with a golf course attached for those who like a round. The swimming pool and spa area are really nice, although the steam room wasn't very steamy but the sauna was plenty hot enough. The food was lovely, I had room service in the evening being on my own & it was better than a lot of restaurants I've been in! I can thoroughly recommend the crispy duck rolls - absolutely scrummy. Breakfast was an amazing choice, and all in all even though it was a working trip it felt like a mini holiday. Great place - I'd love to go back.
Source: tripadvisor.co.uk
In September 2013, Plantypeople said about St Pierre Park Hotel
The St Pierre Park is a large hotel but the service feels like that of a small country hotel. All the staff are extremely polite and helpful. Our room was a good size for a standard room with a very comfortable bed, good quality furnishings and a spacious and well appointed bathroom. We had a tiny balcony with one chair and a table with a partial view of the lake and fountain.
In the restaurant the service was excellent until our final evening (a Saturday) when there were two birthday parties going on at the same time which made the service extremely slow. The food was generally good, especially if you like fish, which was excellent. We found the meat dishes a little bland and vegetable selection predictable but at least it wasn't over spiced or laced with garlic. Starters and desserts were very good. A special mention should be made of Lydia, the Manageress who is very efficient and friendly, and two of the waiting staff - Linda and Gabriel - who were very attentive and friendly, and made our meals more enjoyable.
Breakfast is buffet style with a huge range from fresh and tinned fruits to cereals, local breads, pastries and toast, and the usual cooked selection. Service was excellent too with nothing too much trouble.
Some of the rooms suffer from noise from the busy road, the air conditioning unit and the entertainment areas.
There is a large indoor swimming pool and jacuzzi, and a spa.
The Hotel is close to a bus stop for buses into St Peter Port, or you can walk to the harnour in about 30 minutes. The location is on a busy road, about a mile from the sea, in a very busy and congested town, which you could never describe as picturesque. There are regular ferries from the harbour to Herm and Sark, which are both worth a visit.
In the restaurant the service was excellent until our final evening (a Saturday) when there were two birthday parties going on at the same time which made the service extremely slow. The food was generally good, especially if you like fish, which was excellent. We found the meat dishes a little bland and vegetable selection predictable but at least it wasn't over spiced or laced with garlic. Starters and desserts were very good. A special mention should be made of Lydia, the Manageress who is very efficient and friendly, and two of the waiting staff - Linda and Gabriel - who were very attentive and friendly, and made our meals more enjoyable.
Breakfast is buffet style with a huge range from fresh and tinned fruits to cereals, local breads, pastries and toast, and the usual cooked selection. Service was excellent too with nothing too much trouble.
Some of the rooms suffer from noise from the busy road, the air conditioning unit and the entertainment areas.
There is a large indoor swimming pool and jacuzzi, and a spa.
The Hotel is close to a bus stop for buses into St Peter Port, or you can walk to the harnour in about 30 minutes. The location is on a busy road, about a mile from the sea, in a very busy and congested town, which you could never describe as picturesque. There are regular ferries from the harbour to Herm and Sark, which are both worth a visit.
Source: tripadvisor.co.uk
In September 2013, linds1203 said about St Pierre Park Hotel
The food at the Victor Hugo restaurant was out if this world, it was the Sunday lunch we went for the starter main and desert was as nice as each other, I would defiantly recommend eating here. The staff were lovely too, really happy and very helpful.
Source: tripadvisor.co.uk
In October 2013, Jude393 said about St Pierre Park Hotel
This is not the sort of hotel we normally stay in but we chose it for its location and because we got a good deal. Although the hotel is quite large and hosts a lot of corporate events, we loved it! The setting is very tranquil with a lake and large grounds as a result of it having a golf course. The room was scrupulously clean and very comfortable with a King size bed and decent sized bathroom. It was nice to have a balcony to sit out on even though the weather didn't allow too much of that on our visit. The staff were polite, friendly and very helpful - and this applied to everyone! Breakfast, to suit all tastes, was plentiful and delicious. We ate in the terrace bar one evening and the food was very good. Location superb being away from the hustle and bustle of the town centre but with a bus stop (and Waitrose!) just across the road, making a trip into town for dinner very easy. Well done St Pierre Park!
Source: tripadvisor.co.uk
In July 2015, Samantha J said about St Pierre Park Hotel
Two night business stay. Gorgeous location with stunning views.
Room was lovely but starting to look tired. Lovely little patio, with table and chairs, which gave me access to walk around the lower level outside and look over the fountain.
Had one meal at the restaurant but unfortunately due to a problem somewhere between us ordering and the kitchen receiving the order, it took 90mins to get my meal!
Couple of mishaps with reception - wake up call not received, colleague's room service order was incorrect.
Nice hotel, would stay again, but has potential to be so much more.
Room was lovely but starting to look tired. Lovely little patio, with table and chairs, which gave me access to walk around the lower level outside and look over the fountain.
Had one meal at the restaurant but unfortunately due to a problem somewhere between us ordering and the kitchen receiving the order, it took 90mins to get my meal!
Couple of mishaps with reception - wake up call not received, colleague's room service order was incorrect.
Nice hotel, would stay again, but has potential to be so much more.
Source: tripadvisor.co.uk
In July 2015, Veteran75 said about St Pierre Park Hotel
This is a very imposing hotel set in some nice grounds, I would guess very popular for weddings. Lots of couples and families and some business travellers like myself. The rooms are a decent size, well furnished and comfortable with up to date and good quality bathroom furniture. I ate in the bar both nights, the food was OK although the complimentary wasabi peas were very nice! Breakfast is served buffet style. I would stay here again although I might look for somewhere else to eat.
Source: tripadvisor.co.uk
In July 2015, Laraine Y said about St Pierre Park Hotel
My room was fabulous, but was on the ground floor with a patio door for ventilation , as I like to sleep with the window open, I wasn't happy about doing that with a patio door, with no fuss at all, reception moved me up to 2nd floor at no extra charge. I ate in the bar that evening and the food was excellent and staff were friendly and helpful. Breakfast, although self service offered plenty of choice and good quality-will be going back on my next business trip. Well done all at the hotel.x
Source: tripadvisor.co.uk
In September 2016, Lady V said about St Pierre Park Hotel
Have just returned from Guernsey after a 6 night break. Booked the St Pierre Park on a b&b basis.
Lots of choice at breakfast to suit all tastes. Staff polite, friendly, and welcoming.
Lovely room with a balcony and table with two chairs so we could both sit outside. Room overlooked the gardens. We were on the ground floor, otherwise known as reception level. There were bedrooms on the level below, on the garden side of the hotel due to the hillside location. Room was quiet even though there were functions taking place during our stay.
Extensive bar menu with food served from breakfast right through to 11.00 p.m.
This hotel is about 1 mile outside of St Peter Port but is on a good bus route on the main east/west route across the island.
I would have no hesitation in recommending this hotel, and would certainly book again if I return to Guernsey in the future.
Lots of choice at breakfast to suit all tastes. Staff polite, friendly, and welcoming.
Lovely room with a balcony and table with two chairs so we could both sit outside. Room overlooked the gardens. We were on the ground floor, otherwise known as reception level. There were bedrooms on the level below, on the garden side of the hotel due to the hillside location. Room was quiet even though there were functions taking place during our stay.
Extensive bar menu with food served from breakfast right through to 11.00 p.m.
This hotel is about 1 mile outside of St Peter Port but is on a good bus route on the main east/west route across the island.
I would have no hesitation in recommending this hotel, and would certainly book again if I return to Guernsey in the future.
Source: tripadvisor.co.uk
In October 2016, Ruy L said about St Pierre Park Hotel
We stayed for 8 days and it has to be said that the facilities are first class and the chef outstanding.
However, with all the best intentions of the management (and Daniel was exceptional) the service was often utterly miserable as were most of the younger staff (with one or two notable exceptions..well done Tim)
From the off, every meal, whether it was in the bar or the restaurant, was delivered at snails pace and on one occasion, having spent nearly two hours getting to the point of the cheese board which was being presented to us as an apology for the slow service the night before, when it had not arrived in 25 minutes, we gave up and left for our room.
The next evening the complimentary cheese board did arrive in good time......but they charged us for it. (Great cheese board though!)
Breakfast on the first day and it took nearly 40 minutes and two reminders for kippers only to be told the chef was rather busy preparing for a wedding! (Did I want to know that?)
Having said that, every one of the meals we had was exceptional and that included room service, the terrace and the pavilion.
I have to say also that the better wines (particularly the 2000 Clarets) were excellent value and made the long waits for the food bearable.
With a leisure centre to die for, a 9 hole golf course and tennis courts all there, one is not going to be short of games and being pampered.
I'd certainly stay here again and I have no doubt the service will improve but when I am eating in the terrace bar with 6 other groups all having to listen to some very loud South African guests and their child, it is no wonder people started to wander out when four waiters and bar staff found more entertainment in chatting amongst themselves than serving us our meals and drinks.
When I say the food was exceptional I really do mean it. The menu seems simple but trust me that even a lamb steak was outrageously good with marvellous attention to the sides which are normally an afterthought these days but each one we tried was cooked to perfection and with imagination. I don't eat pork but the rack of ribs was so good that I went for that option on two occasions.
The older staff were just better and knew their job well and with a myriad of problems creeping in as our stay went on, we learned to approach the grey hairs to get things sorted.
The great weakness (and probably the only one) in the culinary arena was that the bread was awful both at dinner and breakfast and something needs to be done about this. Square flat pack toast and rubbish rolls with a fine meal are a travesty and the almost arrogant attitude of the breakfast waiters when we asked them to slice a granary loaf to make wedgy brown toast became quite a laughable experience over the week.
And I think that summed up the stay really. It is a fantastic place that will need much updating in the rooms over the next couple of years but the experience was spoiled by too many staff who did not want to be serving us (and it showed) and frankly did not have a clue how to go about it in the first place.
Too many camps and not enough communication and competence.
I look forward to an improvement for our next stay and let us be clear that overall, this place gets my vote over all other hotels I have experienced on Guernsey.
It would just be better to see a bit more attention to our simple needs (mainly to be fed before we die of starvation) and to feel that all the staff are Working as a team with some sense that they are enjoying the job.
I have to go for excellent because the truth is that everything apart from the service was damned good and with a week or more to while away the time you can live with this but if I had been staying one or two nights I think I would have been crawling up the walls and my overall mark would not be so generous.
However, with all the best intentions of the management (and Daniel was exceptional) the service was often utterly miserable as were most of the younger staff (with one or two notable exceptions..well done Tim)
From the off, every meal, whether it was in the bar or the restaurant, was delivered at snails pace and on one occasion, having spent nearly two hours getting to the point of the cheese board which was being presented to us as an apology for the slow service the night before, when it had not arrived in 25 minutes, we gave up and left for our room.
The next evening the complimentary cheese board did arrive in good time......but they charged us for it. (Great cheese board though!)
Breakfast on the first day and it took nearly 40 minutes and two reminders for kippers only to be told the chef was rather busy preparing for a wedding! (Did I want to know that?)
Having said that, every one of the meals we had was exceptional and that included room service, the terrace and the pavilion.
I have to say also that the better wines (particularly the 2000 Clarets) were excellent value and made the long waits for the food bearable.
With a leisure centre to die for, a 9 hole golf course and tennis courts all there, one is not going to be short of games and being pampered.
I'd certainly stay here again and I have no doubt the service will improve but when I am eating in the terrace bar with 6 other groups all having to listen to some very loud South African guests and their child, it is no wonder people started to wander out when four waiters and bar staff found more entertainment in chatting amongst themselves than serving us our meals and drinks.
When I say the food was exceptional I really do mean it. The menu seems simple but trust me that even a lamb steak was outrageously good with marvellous attention to the sides which are normally an afterthought these days but each one we tried was cooked to perfection and with imagination. I don't eat pork but the rack of ribs was so good that I went for that option on two occasions.
The older staff were just better and knew their job well and with a myriad of problems creeping in as our stay went on, we learned to approach the grey hairs to get things sorted.
The great weakness (and probably the only one) in the culinary arena was that the bread was awful both at dinner and breakfast and something needs to be done about this. Square flat pack toast and rubbish rolls with a fine meal are a travesty and the almost arrogant attitude of the breakfast waiters when we asked them to slice a granary loaf to make wedgy brown toast became quite a laughable experience over the week.
And I think that summed up the stay really. It is a fantastic place that will need much updating in the rooms over the next couple of years but the experience was spoiled by too many staff who did not want to be serving us (and it showed) and frankly did not have a clue how to go about it in the first place.
Too many camps and not enough communication and competence.
I look forward to an improvement for our next stay and let us be clear that overall, this place gets my vote over all other hotels I have experienced on Guernsey.
It would just be better to see a bit more attention to our simple needs (mainly to be fed before we die of starvation) and to feel that all the staff are Working as a team with some sense that they are enjoying the job.
I have to go for excellent because the truth is that everything apart from the service was damned good and with a week or more to while away the time you can live with this but if I had been staying one or two nights I think I would have been crawling up the walls and my overall mark would not be so generous.
Source: tripadvisor.co.uk
In October 2016, Gorggirl123 said about St Pierre Park Hotel
From start to finish, this hotel was lovely. The girls on reception were lovely and very accommodating. The staff in the terrace bar were so friendly and welcoming and went over and above to ensure a pleasant experience. Our room was a decent size and even had space for a cot with a lovely view looking over the green. The room was very clean and didn't want for anything and came with a decent sized bathroom, tea/coffee, desk, TV, mini fridge etc. The swimming pool and other facilities were fantastic and catered for both families (allotted times) as well as everyone else. As a first trip away within 11-month old I had concerns about affecting the experience of others but I must admit that I never once felt any issue with bringing my little girl anywhere in the hotel. I cannot commend them enough, in particular those working in the terrace bar. It was a wonderful experience and a wonderful stay. We will be back
Source: tripadvisor.co.uk